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Big Way Hot Pot

4.2 (30 reviews)
Closed • 10:00 am - 2:00 AM (Next day)

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BIG WAY HOT POT ATMOSPHERE

What's the vibe?
Loud
Dogs allowed

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Recommended Reviews - Big Way Hot Pot

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Hop N.

Food 4/5 Service 3/5 Ambiance 3/5 First time dining here! I called ahead for a reservation just in case and I'm glad I did because there was a big birthday group that basically took over the whole restaurant lol. There's a good amount of seating inside, but the space is pretty small and the tables are packed in pretty close together. Everything was great until one part I'm not usually the type to speak up, so I just let it go, but I'm pretty sure I grabbed 4 abalones and somehow ended up with only 2...?? My friend also saw me grabbed 4 so ... kinda weird, but I didn't make a big deal out of it maybe I should've but oh well. Other than that, everything else was good I got tomato broth and you pay for what you grab concept. I really like that this spot stays open so late, and I enjoyed the soft serve at the end.

The sauce buffet station
Ka L.

I walked in thinking fast food hot pot and it is right on cue. For about $20, the raw ingredients and taste is really good. Note that you are more or less out in 30min. As you expect, what ever you picked is just blanched with very hot umami/msg soup. It is more of less cafeteria service but the team was smart enough to give a free matcha soft serve to signal times up. The staff is friendly. Ambience is good, esp if you like the buzz. Don't go if you want to hang out. It is not McDonalds at all. For about $20, it is not bad as things are pretty expensive in Vancouver these days. However, this cannot compete for a good bowl of ramen, noodles or udon. You get more food though. Overall, no problem returning, by the way, the line is so long that you absolutely need to register before hand on the website/app at least for now Food highlights: Tomato broth - tasty but you need to prepare for the salt and umami afterwards Raw ingredients - picked different hot pot meats and they are all decent quality. Vegetable is fresh and the volume is very high Soft serve - a bit icy so probably light on cream and high in water (may be just skim milk...)

This is the free ube ice cream
Naomi G.

Food was the best hotpot I've had!! I love the self serve and different soup base. The people serving us were very helpful and friendly. The place is small and was kinda warm when we got there mainly because of the amount of people there.

Chloe T.

A fun dining experience where you pay by weight. I like the combo with drink and dessert. Ingredients are fresh and well organized.

Collagen bone broth
Cristina L.

We got there as soon as it was opened. The servers were very friendly. I asked for an option that didn't have peanut and they recommended one. Then they went to the back to get us sauces that were right from the container to reduce cross contamination. The ingredients were very fresh and tons of choices and options. The place is also very clean. Would come back to this location again.

Bowie T.

Love this place. I've never been to the other ones, but this one is super walkable and isn't too chaotic with the wait. Pros: - There's an online link on the website and a QR code by the front door that lets you join the waitlist online. Super handy - ingredients are always being replenished and fresh - service is really attentive - plenty of sauces and condiments to choose from in the back - broth options are super flavorful. They don't skimp - free mini soft serve cone with rotating flavors after diner Notes: - seating is a little tight, especially the tables by where the customers lineup for ingredients - metered parking on 41st Ave and free in the inside residential streets

Bea F.

My first time at big way and I was so excited to try as a hot pot lover! Came on a Thursday at 5 and it was surprisingly busy, but did not have to wait for a table. Each bowl is individualized, so you begin by choosing toppings buffet-style for your own bowl. There is a large variety of meat, seafood, veggies, and noodles to choose from. Payment is then determined by weight. I got the Sa Cha broth, which is described as more savory. It was absolutely delicious. It's also important to make a sauce on the side to dunk your toppings into as well! I think for the price, it is a good deal and fun spot to hit with friends. It is easy to keep your meal under $20 (mine came out to around $16) and it's still very filling. While of course it is not the highest quality of meat, this is to be expected as by the price point.

Kelly N.

Very crowded and not particularly clean. No alcohol served. Good thing is that you can use their online line up system to get your spot before you arrive... Select and pay for your own pot for good for splitting bills.

outside
Vanisa K.

So so yummy! This definitely satisfied my hot pot cravings! A self-service hot pot destination that charges you by weight. We have been to other Big Way locations, but this was our first time at this one. Exclusively street parking; no parking lot. I was disappointed that this location had some slightly different options for add-ons and did not have Udon noodles. We went around midnight and the place was moderately packed - but there was a table big enough for our party of five. We were instructed to grab a bowl and tongs to grab items from the wall (it looked very similar to a grocery store produce display). The items in my bowl brought my price to a total of 29.85 CAD. I chose the Miso Broth with mild spice. Everything came out looking great! There was also a self-serve sauce bar by the registers. Because of how small the space was, it seemed a little crowded, but the staff organizes and assigns a table for you while you are creating your bowl. Great service from attentive staff who brought our cooked bowls out to our table. When we were done eating, they brought everyone a little ice cream cone too! Big Way is always the highlight of my Canada trip and I can't wait to be back!

Lychee rose green tea
Kiki T.

Pork bone broth and Tom yum broth are both good. I love the lychee rose green tea. And they give ice cream for free

Brown sugar coconut oat milk tea
Simone M.

I love coming to big way locations but this location is prob my fav because the service has been especially good. Sonia was super helpful with seating us at a table and she provides excellent service everytime! The food is excellent and the environment is good. Bust downnnnn

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2 years ago

It is too busy and difficult to get a seat on the spot. Always have to book online and too many people makes sitting uncomfortable

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2 years ago

It has been good but the pork was not fresh today and the ice cream is getting less and less creamy.

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2 years ago

Was good but not anymore. Quality of meat went down and ice cream smelt and tasted horrible

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2 years ago

love it! best place to go if you want moderately cheap hot pot! the service was amazing. and it was fully packed but not loud.

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All I can say is that everything at this restaurant was on point…read more Unfortunately, there was horrible traffic (due to the Marathon closures), and we were 1/2 hour late! But the wonderful hostess accommodated us, and I am so glad that she did! I cannot remember everything that we ate, but I know we got pork belly, dumplings, and duck rice cakes. OMG - everything was perfectly and authentically prepared! The wait staff was wonderful and so helpful with ordering and suggestions for eating. What a wonderful experience! We cannot wait to go back to Vancouver and eat at Bao Bei AGAIN!!

I would rate the 2.5 stars out of 5. We had a reservation…read morefor 6pm , soon after we arrived the restaurant packed up quickly. Almost all the tables were full. They have a selection of snacks and small plates.tapas style and meant for sharing. We ordered a couple of item, they came one by one about 10 minutes apart. The dishes would have tasted so much better if they had came all together. The kitchen couldn't keep up with all the orders. We sat right front of the kitchen where you can see through. The dishes were coming out very slowly. Mautou The short ribs were overcooked and kinda tough to chew. The daikon radish on it was delicious. The plate was sitting for a while so it was not very hot when we got it Dumpling Steamed prawn and scallop dumpling. It was nice and hot. Filling was very good. The wrapper was horrible, it tastes like the cheap super market kind. Sablefish Delicious. Very soft . Didn't feel very Asian . More French style Pea shots Highly recommend by the server. The vegetables was very old and half of it was tough to chew. The tips were edible. It was also sitting for a while before we received it. It was not hot. Barely warm Not very impressed with this place. It's probably the most expensive and worst tasting Chinese food we had. Was not satisfied

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Big Way Hot Pot - hotpot - Updated October 2026

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