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    Piping Hot

    3.8 (41 reviews)

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    Taiyaki ice cream
    Michealea F.

    I went during happy hour, late at night around 11pm. I got the free drink since I got more than $20. The deep fried chicken popcorn is flavorful and it taste similar to the taiwanese fried chicken. At the end I also got the taiyaki ice cream and it isn't that sweet, which is nice. For the hot pot I got the spicy dry pot and it was very saucy. The selections are similar to big way but the deep fried options are worth it. However, big way has better meat balls selection.

    Ricky C.

    I tried the sukiyaki soup base and thought it was just okay. It didn't really taste like sukiyaki to me. I would say the fried foods they have were the most tastiest to me. There's lots of parking here which is great, and lines do get long inside. Service is quick

    Three treasure soup
    Maggie D.

    My favourite hot pot/malatang place! Their soup bases are on the lighter side which I really enjoy. They also have a self serve sauce bar. I especially love the deep fried section, a MUST TRY! Of course, no meal is complete without dessert and they offered coconut flavoured ice cream in a taiyaki fish cone last time I was here. Waits can be long depending on when you visit but if you during happy hour they have great deals!

    Pick your own choice of items with pumpkin soup base.
    Cindy C.

    02.08.2026 @9:50pm Walk-in for a table of 2. Friendly service but the food quality here is bad and nothing is fresh.

    Pork bone broth
    Cora F.

    I looooved this place (even though there are so many of these self serve hot pot places now). Personally, I think this is organized better than some other establishments out there as they had an online waiting list, and a designated seat BEFORE grabbing your hot pot items. It's just a much more comfortable seating and self serve experience. Even grabbing sauces when waiting for your food to come felt at bit more at ease. Piping hot has more options to pick from than other places. I really like that they have a self serve fried food section. It just adds to the amount of customization I can get in my meal. Sometimes, I want more fried food, sometimes less. It's nice getting the option to choose. They also give you a free taiyaki dessert at the end of your meal too. The price is similar to other places although, it's easy to go overboard with how many toppings you can choose from!

    Drinks
    Marilyn V.

    A new-ish hotpot place that took on the latest craze in hotpot - choose your ingredients, weigh them and choose a soup base. However, Piping Hot added some ingredients for frying! As this is a craze in winter, expect long lines or go early at 5:00pm. I enjoyed the hot pot and most especially my dessert! Space is clean and modern. Unlike its competitor, this place is more spacious. It gives a more relaxed feel and I'm able to enjoy my hotpot.

    Hubert Y.

    We came on a Sunday with a group of 8--my advice, time your visit, otherwise you're on the waiting list, waiting. It gets really really busy. Parking is not an issue if you come early enough. We just made the tail end of the first wave. The first section is the fried section. Make sure to take a separate bowl for this. There are a lot of ingredients to choose from for both hotpot and the fried section. I had the Japanese Miso Broth and it was very mild--so mild that it's borderline flavourless. I thought I lost my taste buds. The fried stuff IS goooood. I mean, depends what you like. I liked the fried stuff over my hotpot. I will definitely try a different broth next time. Their boba and grass jelly drinks are pretty good. The Thai Ice Cream Taiyaki however, was only meh. Looks better than it taste. It's included so it's ok, I guess.

    Sandy H.

    Honestly nothing bad to say about this hotpot place! I come here all the time haha. It's pretty much self service. Just pick the ingredients you want in your hotpot and then a soup base and you're done! I think it's pretty affordable too because I usually just get a bit of meat and a ton of veggies.

    Interior
    Mary C.

    Knowing here is always a line up, my friend and I came early around 5pm to give Piping Hot a try and we enjoyed. Compared to Big Way across the street, Piping Hot wins with better soup broth, better selection and presentation of meats and seafood, and great customer service. I liked that Piping Hot seats you first so you can put your bag or coat down and then select your food items. Like the name says, my soup came piping hot. We like the option for fried foods that others don't offer. The desert was a soy ice cream and the flavour wasn't that bad. All in all, I came back again. Free parking in the complex if you come early. By 7pm, the parking lot gets full/busy.

    Suanne L.

    Another hot pot by weight place that opening in Richmond - except this one has deep fried items as well! The place gets super busy during dinner times, but the pro is that you can join the waitlist online (recommend doing it 1-1.5 hours earlier than when you expect to go) to minimize waiting in person. Inside, there are booths and tables, pretty similar to the Ackroyd big way location. Since it's so similar to big way, I find myself comparing them often. Seems like they have more variety in different fish balls, but less options for noodles. Meat quality (based on the last time I went) seemed to be worse than big way. I've tried the sukiyaki broth (a bit too salty), collagen (a bit blander than big way), and three delicacies (good option if you like fishy broth/strong pepper taste). I do like coming here when I'm in the mood to eat deep fried stuff! Their sweet mochi balls are really good. I also really like the chicken knees and squid is decent as well. Their taiyaki dessert is also pretty good as it's freshly made. ALSO: I would pick piping over big way if I'm eating after 10pm because they have free drinks if you spend over $20!! Otherwise I feel like they're pretty similar - whatever has the shorter lineup is probably a good option.

    David H.

    We finally got to try this place after a long wait (we got a table after a few hours in queue). It is similar to Big Way Hot Pot but unfortunately I would say it's not as good. They do have a fried food option, which is really nice and different from the other hot pot places, but I found the broth much less flavourful than other hot pot places. I got the curry one. The place does get lively and busy. Worth a try but be sure to get in queue ahead of time. They also give you ice cream in a taiyaki at the end which was different!

    Josephine M.

    There's an electronic waitlist system for this place. You can either click on the join waitlist button from Google, or else come the restaurant itself and once you enter there's a small electronic tablet set up where you can join the waitlist. The Google page doesn't seem super reliable though. We check it and it said something to the effect of, "There's no wait. Come on in!" Yet when we arrived, there were several people ahead of us. Only sometime after we had joined the list did Google update their page and display the "Join Waitlist" button. This place is somewhat similar to Big Way Hot Pot. It's not the traditional style of hot pot where you cook the food yourself. Here, you select your foods from a huge variet of options, place it in a bowl and they cook it up for you. Just like Big Way, they charge by weight. It's slightly more expensive here than Big Way A lot of other reviews seem to be praising the deep fried foods section. I didn't actually try any of the deep fried foods as it was all meat and seafood, and I decided to go Vegetarian for this meal. My husband tried it though and he said the deep fried foods were "meh." Nice concept, but they need to work on their implementation. Seems the deep fried foods were overcooked. They have a huge variety of options just like Big Way. I only took one of every food that I chose for my bowl and still ended up with a very generously filled bowl. It definitely wasn't lacking for anything from being a Vegetarian meal. They have two Vegetarian broths to choose from. One is mushroom and the other is tomato. I chose the tomato broth and very much enjoyed it. There's a sauce bar where you can customize your own dipping sauce. I chose sesame oil, soy sauce, black vinegar, garlic and green onions for my sauce. Hubby raved about the Vegetable curry sauce. Not sure we'll ever come here again but if we do, I will have to try the Vegetable curry sauce next time. We tried a Peach Soda Pop drink. It was just OK. The drinks taste much better at Big Way. I had read multiple reviews where people wrote about having a taiyaki milk tea ice cream for dessert. We did indeed get taiyaki with ice cream in it. We didn't get a milk tea flavored ice cream though. Our taiyakis were filled with...pretty sure it was strawberry ice cream based on the flavor. It wasn't bad but I would have preferred the milk tea flavored ice cream. I guess they must rotate the ice cream flavors. The flavor you get when you come to visit is just luck of the draw I guess. No guarantees on what flavor you'll get. We enjoyed the meal overall; however, we prefer Big Way Hot Pot. They are slightly cheaper, and make better tasting drinks than this place. Service: Good Parking: Plentiful and free

    Sylvia Y.

    It's always a good concept like most hotpot places nowadays for full customization - from selection of carbs to protein to the last slurp of soup. Piping hot stands out amongst the crowd as all the above plus the option to choose items to be deep fried - think Taiwanese fried food / street food stalls! The soup bases were a bit blander than I liked, I personally thought the soups lacked a certain umami kick to it. That being said, the fried selection was delicious! I loved the seasoning spice the fried items were tossed in and the variety available to have fried. The cherry on top is definitely the tea flavored ice cream served in a taiyaki cone!

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    Haidilao Hotpot - Richmond - Cellophane Noodles

    Haidilao Hotpot - Richmond

    4.4(240 reviews)
    0.2 km•City Centre, Golden Village

    A convenient location close to the vancouver airport. The staff at this location were super…read morefriendly and accommodating. They helped us store our luggages behind the counter while we were dining. There's a small parking lot and also underground parking. It's a lively location with lots of people but there is plenty of seating so we didn't have to wait long, especially on a Friday evening. They ask if this is your first timto HDL and give extra guidance if needed. You order on the iPad and they'll bring the it to your table. There's also a self serve sauce bar with side dishes, fruit, and dessert. HDL is always delicious! The protein & veggies are fresh and they present it prettily. It definitely adds up quickly for a la carte ordering but worth the experience for people eating hot pot for the first time! Make sure to order the dancing noodle too!

    First time coming here during the "Meat Carnival." My friend and I arrived around 9 PM and waited…read moreabout 30 minutes for a seat. The Meat Carnival deal allows you to choose from five unlimited meat options: two kinds of beef, chicken, fish, and lamb. I skipped the chicken on the first round since I don't usually like it in hot pot. Personally, the lamb was just "meh," so I ended up ordering a lot of the beef instead. Pro-tip from our server: They suggested ordering the 1/4 soup pots (four grids) to save money. I got the tomato broth and my friend got the pork broth. In my opinion, HDL still has the best tomato broth in the game! Just a heads-up that veggies and noodles are extra. In the end, we spent about $60 per person after eating seven orders of meat in total. It's definitely worth it if you can eat a ton of protein; otherwise, you're better off coming during regular hours, as you won't save much if you aren't a big eater. The service was great! Super attentive and friendly throughout the night. 5 stars for the staff!

    Photos
    Haidilao Hotpot - Richmond
    Haidilao Hotpot - Richmond - Side station for your other items!!

    Side station for your other items!!

    Haidilao Hotpot - Richmond - Mushrooms

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    Mushrooms

    Xiaolongkan Hotpot - Fried Rice

    Xiaolongkan Hotpot

    4.2(63 reviews)
    0.7 km•Golden Village, City Centre

    My new favorite hot pot place! We got a white pepper and…read morespicy broth, and both broths were soooo flavorful! The à la carte had a huge range of food and was fairly affordable. Once we put our orders in, they were incredibly quick with bringing the food. The food was fresh and not frozen. The sauce bar cost per person but I feel like that's usual for many places now. The service was quick and they were great! There was a/c so it didn't feel overly hot with the hot pot. The tables were spaced out so we didn't feel cramped. They had side carts for our extra food since our table was full. We enjoyed this place so much and prefer this over many other popular hot pot spots!

    I liked their AYCE menu and had been wanting to come back, only to find out when we sat down that…read moreAYCE was no longer available. Huge bummer. We arrived around 9 PM and stood at the entrance for 3-5 minutes while multiple staff walked past us without any acknowledgment. Most tables were empty, so it wasn't clear whether we were supposed to seat ourselves. I eventually had to stop someone, who then brushed us off and grabbed someone else instead. After sitting down, I asked about AYCE and was told it was discontinued in October 2025. The waiter mentioned happy hour and said we could get an extra discount with a student ID, but when we showed our U.S. student IDs, they wouldn't accept them. Lame, but whatever. The price is acceptable during happy hour. The seats are uncomfortable, and the kitchen was very loud that night. The floor vibrated on and off throughout our meal. The biggest issue: bugs. They clearly know it's a problem since there's a small fan over the sauce station to keep the bugs away, but it didn't help. We found a dead bug in the sauce we made before dipping our food. There were also bugs flying over our food the entire time (see photos). That alone is unacceptable. Food came out almost instantly after ordering on our phones. Impressively fast. Everything tasted good, but I wouldn't order the spicy broth again. I know that's the style, but even at one-star spice it was extremely oily and overpowering for me. Another ongoing annoyance was staff constantly messing with our stove. On both visits, we ordered multiple broths. The spicy broth boiled aggressively because of all the oil, while the non-spicy broth barely simmered. We didn't like the spicy broth at all and just wanted the non-spicy one hot enough to actually cook food. Every time I turned up the heat, staff immediately turned it back down because the spicy broth was boiling. As a result, the non-spicy broth never properly boiled the entire meal, and our food was likely undercooked. Extremely frustrating. Last time we came, we got complimentary ice cream at the end. This time, we didn't. I assumed they stopped offering it, but based on other recent reviews, they just didn't give us one. I'm not coming back until AYCE is back and the bug problem is actually fixed.

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    Xiaolongkan Hotpot - 9 boxes Combo

    9 boxes Combo

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    The Dolar Shop - Richmond

    The Dolar Shop - Richmond

    4.1(253 reviews)
    0.4 km•City Centre, Golden Village
    •$$$

    Got seated promptly upon arrival at 6:30 pm, which was when our reservation was. They have little…read moresnacks like popcorn, candies, and flavoured water outside for you if there happens to be a wait. Host explained the restaurant to us and server kindly explained the menu too. All ordering is done via iPad, each person gets their own broth and pays a small fee for an unlimited sauce/appy/dessert bar. Our go to is the pork bone broth, which comes with some acoutrements inside the soup already. We decided to get a few of the set menu which comes with unlimited rice or noodles, as well as some a la carte items. Sauce bar is extensive with lots of options, and there are lots of appys like kimchi, chips, edamame beans, and a selection of fruits. Food came out super fast and was good quality, the meat we chose was more on the lean side but was not tough at all. Everyone was stuffed especially with the ice cream at the end!

    Came here for an early Birthday celebration and also because my boyfriend's niece wanted to try…read morehot pot. We got to do the virtual spin and it landed on plum juice, which we were disappointed in. We asked if we could spin again, which the staff happily agreed to. We then spin and won a free plate of lamb meat - yum! We ordered three lunch sets - one with flat iron beef, one rib eye beef, and one wagyu. We all really enjoyed all the beef and also the free plate of lamb. We left so full but satisfied and tons of leftovers. My boyfriend's niece was really happy and enjoyed the entire experience, especially the candy bar, snacks and the ice cream. Another great experience at the DolarShop Richmond!

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    The Dolar Shop - Richmond - Sauce bar

    Sauce bar

    The Dolar Shop - Richmond
    The Dolar Shop - Richmond - My panda ice jelly bowl!

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    My panda ice jelly bowl!

    Big Way Hot Pot - Mild tomato broth

    Big Way Hot Pot

    4.2(50 reviews)
    0.6 km•Golden Village, City Centre

    The food was incredible, their signature soup was super good and the food is pretty cheap…read more The ice cream at the end is yummy and their drinks are surprisingly delicious. One thing I recommend is to not get the seafood though as the shells do make the weight go up and lead the bowl to cost more.

    First time at Big Way after witnessing all the hype and line ups. Came here around 8:40pm on a…read moreSunday night with two other friends and there was no wait to get in or to get a table. My friends gave me some great tips on the "heavy" items to avoid getting so I mainly loaded up on frozen meats, spinach, and vermicelli. I splurged and got some tripe, a beef ball, a fish tofu ball, and piece of fish too. I got the collagen bone broth and my total came out to around $15. It's nice that there is a small sauce bar included, along with kim chi. I made my own sauce but my friend's also recommended adding more raw garlic, cilantro and green onions when my food arrived. Broth was really nice and the $15 bowl filled me up. Good quality food for a very reasonable price. Service was also good with water pitcher refills and asking if we were ready for ice cream. While the ice cream is no DolarShop, it was still decent that it was included. I see why Big Way is so popular. I would avoid when it's busy and one has to stand and wait to get a table but otherwise, solid choice to dine solo or in a small group. Will definitely be back and likely try other locations.

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    Big Way Hot Pot - Abalone

    Abalone

    Big Way Hot Pot - Dinner

    Dinner

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    YUAN’S HOT POT

    YUAN’S HOT POT

    4.3(54 reviews)
    1.2 km•Golden Village, City Centre
    •$$$

    The concept is Chengdu-style Sichuan skewer hot pot and it is the real deal. You browse and order…read morefrom an iPad at the table, choosing from ready-to-eat skewers or uncooked ones to drop into your bubbling broth. Skewers start at just $1 each, which makes the whole experience incredibly fun and affordable. We ordered the fried sausage skewer, sliced beef, pork belly and the numbing spicy beef skewer. All excellent. If you love mala spice, that last one is non-negotiable. We chose three broths in one big shared pot - spicy, pork bone and tomato. The size of the pot alone is impressive. Each broth has a completely different character and dipping between all three throughout the meal keeps things interesting from start to finish. Do not skip the sauce bar. Mix your own dipping sauce or ask the staff to make the signature sauce for you. They have a special house oil that goes into it and it is genuinely incredible. The panda theme throughout the restaurant is charming. Panda aprons to wear at the table, a panda show on the screen, cute decor throughout. It adds a fun and unique energy to the whole experience. Three people, three broths, skewers all evening around $100 total. Outstanding value. A must visit in Richmond.

    We've discovered an authentic Chengdu-style hot pot where everything is on skewers -- meat,…read moreveggies, you name it! It was our first time trying Chengdu hotpot 成都火鍋( (aka Sichuan hotpot 四川火鍋), and we did some homework beforehand. Chengdu hotpot stands out for its aromatic, complex flavours and less oily broth than the Chongqing style. Yuan's Hot Pot 袁记串串香 nailed it! We ordered COMBO A ($83.99), meant for two, but honestly, it feels like a feast for three. What's in COMBO A? ~ 50+ skewers packed with meat and veggies ~ Dual broth: House Special Spicy ~ Soup Base & Pork Bone Soup Base ~ Sweet potato vermicelli ~ 2x House Special Dipping Sauces The spicy broth was bold and flavorful without being overwhelming, and the variety of skewers kept things exciting. Their signature dipping sauce with Yuan's Hot Pot Sesame Oil is a game-changer -- so fragrant and not greasy. Yuan's Hot Pot 袁记串串香 brings the bold, authentic flavours of Chengdu straight to Richmond. We've fallen in love with Chengdu-style hotpot and can't wait to return to try more! Highly recommend! Food: 5/5 Must Try! Service: 5/5 Kids: 4/5 Yay! Price: $50-$60 for two Presentation: 2/3 Parking: 4/5 Finding parking during meal hours is challenging despite a sizable parkade. Tips: * Must-Try Dipping Sauce: Pair their signature Yuan's Hot Pot Sesame Oil (in cute single-serve cans) with the House Special Dipping Sauce. It's flavorful, not greasy, and you can add as much as you like! * Customizable Spice: Their House Special Spicy Soup Base, imported straight from Chengdu, is adjustable! Use as much as you want and take the leftover package home for your next hotpot night. * BOGO Alert: Visit on the 17th of any month for their Buy One, Get One deal--perfect for sharing with friends or family! * Discount Deal: Share a review on Google and score $3.99 off a limited-selected dish. Would I Return: Yes ‍

    Photos
    YUAN’S HOT POT - Dining area

    Dining area

    YUAN’S HOT POT - Our remaining meat skewers

    Our remaining meat skewers

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    CHOCHO Hot Pot - Richmond - FREE ice cream!

    CHOCHO Hot Pot - Richmond

    4.3(69 reviews)
    1.3 km•Golden Village, City Centre
    •$$$

    My friend and I did a day trip to BC from the US and this was our last stop (other than Molly tea…read more:)). We don't have a reservation and there was an hour wait. We decided to give it a try and that was a very smart decision! We were seated within 30min and the service was excellent from there on. The wait staff was attentive and always were checking on us and making sure the broth was the correct temperature, the meat was replenished, and drinks were refilled. The selection of fresh food was impressive. This was my first hot pot and my friends 2nd. The bar has been set high as my friend said this selection was much more impressive that her first hot pot experience. They had a sizable dessert selection as well as various noodle options. Also hala meats and broth which was amazing! I got the beef broth which comes out white because it's from the bone marrow and hala. My friend ordered the vegan tomato broth which was very rich and had a tomato soup consistency. We added water which made it more of a broth and still kept the flavor. I got the beef flatiron which was the perfect texture and the most popular cut. I highly recommend this place. Make sure to make a reservation and get the ice cream that is offered at the end of the meal. It's 10/10

    We enjoyed the food, although my friend and I preferred to order on a tablet like the Burnaby…read morelocation but that was fine. Service was good and prompt until the end. We paid our bills and was finishing up our ice cream when the server came up and asked multiple times if we have paid. We informed him that we did and he hovered over our table insinuating that we were trying to skip our on our bills. It was very bizarre as he was the one who took our payment and we assumed he can see that the meals have been paid on his tablet. It was a very unconfortable experience and ruined our evening.

    Photos
    CHOCHO Hot Pot - Richmond
    CHOCHO Hot Pot - Richmond
    CHOCHO Hot Pot - Richmond

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    Piping Hot - hotpot - Updated October 2026

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