Piping Hot is another diy hot pot spot in Richmond. They have a wide selection of food to add to your pot. I really liked the variety of veggies I could add. They also have a separate area where you can get deep fried items, and they fry it separately for you. Just make sure you put it in a separate pot when you bring it to the counter. I really liked the deep fried squid bites. I usually never see those at other places. For the skewers definitely get the wagyu skewers. They are so tender. There's quite a bit of seating here, and you can check in via a iPad to put yourself on the wait list. The booths feel private. read more

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02.08.2026 @9:50pm Walk-in for a table of 2. Friendly service but the food quality here is bad and nothing is fresh. read more

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I went during happy hour, late at night around 11pm. I got the free drink since I got more than $20. The deep fried chicken popcorn is flavorful and it taste similar to the taiwanese fried chicken. At the end I also got the taiyaki ice cream and it isn't that sweet, which is nice. For the hot pot I got the spicy dry pot and it was very saucy. The selections are similar to big way but the deep fried options are worth it. However, big way has better meat balls selection. read more

Piping Hot - Taiyaki ice cream - Hot Pot Near Me - Richmond, British Columbia

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I tried the sukiyaki soup base and thought it was just okay. It didn't really taste like sukiyaki to me. I would say the fried foods they have were the most tastiest to me. There's lots of parking here which is great, and lines do get long inside. Service is quick read more

Piping Hot - Hot Pot Near Me - Richmond, British Columbia

My favourite hot pot/malatang place! Their soup bases are on the lighter side which I really enjoy. They also have a self serve sauce bar. I especially love the deep fried section, a MUST TRY! Of course, no meal is complete without dessert and they offered coconut flavoured ice cream in a taiyaki fish cone last time I was here. Waits can be long depending on when you visit but if you during happy hour they have great deals! read more

Piping Hot - Three treasure soup - Hot Pot Near Me - Richmond, British Columbia

I looooved this place (even though there are so many of these self serve hot pot places now). Personally, I think this is organized better than some other establishments out there as they had an online waiting list, and a designated seat BEFORE grabbing your hot pot items. It's just a much more comfortable seating and self serve experience. Even grabbing sauces when waiting for your food to come felt at bit more at ease. Piping hot has more options to pick from than other places. I really like that they have a self serve fried food section. It just adds to the amount of customization I can get in my meal. Sometimes, I want more fried food, sometimes less. It's nice getting the option to choose. They also give you a free taiyaki dessert at the end of your meal too. The price is similar to other places although, it's easy to go overboard with how many toppings you can choose from! read more

Piping Hot - Pork bone broth - Hot Pot Near Me - Richmond, British Columbia

A new-ish hotpot place that took on the latest craze in hotpot - choose your ingredients, weigh them and choose a soup base. However, Piping Hot added some ingredients for frying! As this is a craze in winter, expect long lines or go early at 5:00pm. I enjoyed the hot pot and most especially my dessert! Space is clean and modern. Unlike its competitor, this place is more spacious. It gives a more relaxed feel and I'm able to enjoy my hotpot. read more

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We came on a Sunday with a group of 8--my advice, time your visit, otherwise you're on the waiting list, waiting. It gets really really busy. Parking is not an issue if you come early enough. We just made the tail end of the first wave. The first section is the fried section. Make sure to take a separate bowl for this. There are a lot of ingredients to choose from for both hotpot and the fried section. I had the Japanese Miso Broth and it was very mild--so mild that it's borderline flavourless. I thought I lost my taste buds. The fried stuff IS goooood. I mean, depends what you like. I liked the fried stuff over my hotpot. I will definitely try a different broth next time. Their boba and grass jelly drinks are pretty good. The Thai Ice Cream Taiyaki however, was only meh. Looks better than it taste. It's included so it's ok, I guess. read more

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Okay, I am back to fix my review!!! Since then, I have visited Piping Hot more times than I can count. This has become my new alternative when I feel sick of Big Way. They fixed most of their service issues as service is now much more attentive, and they pre-make their taiyaki to avoid wait times. I think this is reasonable considering the high traffic in the restaurant. This place deserves my 5 stars because they have somehow won over my parents??? My Asian parents generally dislike eating out as they find a lot of restaurants expensive and salty. However, my mom has somehow awarded Piping Hot's soup the golden compliment "not too salty" and my dad comes just for the taiyaki ice cream (he doesn't care about the food LOL). They have frequented Piping Hot without me...which I find insane because I usually drag them out to eat with me. Everything has been seamless for me since then, so I have no complaints. Piping Hot...take all my money!!! read more

Honestly nothing bad to say about this hotpot place! I come here all the time haha. It's pretty much self service. Just pick the ingredients you want in your hotpot and then a soup base and you're done! I think it's pretty affordable too because I usually just get a bit of meat and a ton of veggies. read more

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Knowing here is always a line up, my friend and I came early around 5pm to give Piping Hot a try and we enjoyed. Compared to Big Way across the street, Piping Hot wins with better soup broth, better selection and presentation of meats and seafood, and great customer service. I liked that Piping Hot seats you first so you can put your bag or coat down and then select your food items. Like the name says, my soup came piping hot. We like the option for fried foods that others don't offer. The desert was a soy ice cream and the flavour wasn't that bad. All in all, I came back again. Free parking in the complex if you come early. By 7pm, the parking lot gets full/busy. read more

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Another hot pot by weight place that opening in Richmond - except this one has deep fried items as well! The place gets super busy during dinner times, but the pro is that you can join the waitlist online (recommend doing it 1-1.5 hours earlier than when you expect to go) to minimize waiting in person. Inside, there are booths and tables, pretty similar to the Ackroyd big way location. Since it's so similar to big way, I find myself comparing them often. Seems like they have more variety in different fish balls, but less options for noodles. Meat quality (based on the last time I went) seemed to be worse than big way. I've tried the sukiyaki broth (a bit too salty), collagen (a bit blander than big way), and three delicacies (good option if you like fishy broth/strong pepper taste). I do like coming here when I'm in the mood to eat deep fried stuff! Their sweet mochi balls are really good. I also really like the chicken knees and squid is decent as well. Their taiyaki dessert is also pretty good as it's freshly made. ALSO: I would pick piping over big way if I'm eating after 10pm because they have free drinks if you spend over $20!! Otherwise I feel like they're pretty similar - whatever has the shorter lineup is probably a good option. read more

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We finally got to try this place after a long wait (we got a table after a few hours in queue). It is similar to Big Way Hot Pot but unfortunately I would say it's not as good. They do have a fried food option, which is really nice and different from the other hot pot places, but I found the broth much less flavourful than other hot pot places. I got the curry one. The place does get lively and busy. Worth a try but be sure to get in queue ahead of time. They also give you ice cream in a taiyaki at the end which was different! read more

Piping Hot - Hot Pot Near Me - Richmond, British Columbia

There's an electronic waitlist system for this place. You can either click on the join waitlist button from Google, or else come the restaurant itself and once you enter there's a small electronic tablet set up where you can join the waitlist. The Google page doesn't seem super reliable though. We check it and it said something to the effect of, "There's no wait. Come on in!" Yet when we arrived, there were several people ahead of us. Only sometime after we had joined the list did Google update their page and display the "Join Waitlist" button. This place is somewhat similar to Big Way Hot Pot. It's not the traditional style of hot pot where you cook the food yourself. Here, you select your foods from a huge variet of options, place it in a bowl and they cook it up for you. Just like Big Way, they charge by weight. It's slightly more expensive here than Big Way A lot of other reviews seem to be praising the deep fried foods section. I didn't actually try any of the deep fried foods as it was all meat and seafood, and I decided to go Vegetarian for this meal. My husband tried it though and he said the deep fried foods were "meh." Nice concept, but they need to work on their implementation. Seems the deep fried foods were overcooked. They have a huge variety of options just like Big Way. I only took one of every food that I chose for my bowl and still ended up with a very generously filled bowl. It definitely wasn't lacking for anything from being a Vegetarian meal. They have two Vegetarian broths to choose from. One is mushroom and the other is tomato. I chose the tomato broth and very much enjoyed it. There's a sauce bar where you can customize your own dipping sauce. I chose sesame oil, soy sauce, black vinegar, garlic and green onions for my sauce. Hubby raved about the Vegetable curry sauce. Not sure we'll ever come here again but if we do, I will have to try the Vegetable curry sauce next time. We tried a Peach Soda Pop drink. It was just OK. The drinks taste much better at Big Way. I had read multiple reviews where people wrote about having a taiyaki milk tea ice cream for dessert. We did indeed get taiyaki with ice cream in it. We didn't get a milk tea flavored ice cream though. Our taiyakis were filled with...pretty sure it was strawberry ice cream based on the flavor. It wasn't bad but I would have preferred the milk tea flavored ice cream. I guess they must rotate the ice cream flavors. The flavor you get when you come to visit is just luck of the draw I guess. No guarantees on what flavor you'll get. We enjoyed the meal overall; however, we prefer Big Way Hot Pot. They are slightly cheaper, and make better tasting drinks than this place. Service: Good Parking: Plentiful and free read more

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It's always a good concept like most hotpot places nowadays for full customization - from selection of carbs to protein to the last slurp of soup. Piping hot stands out amongst the crowd as all the above plus the option to choose items to be deep fried - think Taiwanese fried food / street food stalls! The soup bases were a bit blander than I liked, I personally thought the soups lacked a certain umami kick to it. That being said, the fried selection was delicious! I loved the seasoning spice the fried items were tossed in and the variety available to have fried. The cherry on top is definitely the tea flavored ice cream served in a taiyaki cone! read more

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Another brand of diy hotpot. Lots of fresh ingredients to choose from, as well as broth and sauce bar. The broth could use more depth. I had the Malamang and tried the milky one too. A bit weaker in taste compared to others. Could use more essence and depth. The milk tea ice cream served on Taiyaki wqs the perfect ending to the meal. Service quick and attentive. Cheers ! Happy eating! read more

Okay I like this better than Big Way Hot Pot! Their deep fried section is so fun and delicious. I loved their dessert. Same price as their competitors but more choices! Super friendly service. read more

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This restaurant recently took over the old Dinesty space, and it offers a concept similar to Big Way Hotpot, with the same price per kilogram. One main difference is a deep-fried section, which is good to be shared at the table. They also offer condensed milk at the sauce area so that can be good for dipping the deep fried mantou. While I personally won't be going for the deep-fried options again, I can see others enjoying it. In terms of selection, I think Big Way has a broader range, especially when it comes to noodles, but I found the offerings here to be good enough. What really stood out to me was the broth--it was far more flavorful than Big Way's. The tomato broth, in particular, was less tangy and salty, making it a much more balanced choice. I'll definitely be ordering that next time. Instead of the typical ice cream cone offered at other hotpot restaurants, they serve free taiyaki milk tea ice cream, which is a nice bonus. When we asked for it, they mentioned a 15-minute wait, but we didn't actually have to wait that long. Still, be prepared for a bit of a wait, since it's made fresh. The service here could use some improvement compared to Big Way--sometimes it takes a while to flag someone down. But overall, because I liked the soup base so much, I'd definitely be coming back. read more

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A new price by weight hot pot opened on Ackroyd Rd in Richmond at the old Dinesty location. They have a friend section were you get some items like meat sticks, buns, nuggets and balls fried. During the time they had a grand opening promo with a mini assortment of fried items. Depending on how judge the weight, can get pretty pricey. There is a good assortment of broth and can add rice for $1. I got the Signature Spicy Broth medium for a bit of kick At the end of the meal, you can get a taiyaki filled with milk tea ice cream. I've seen other table ask for it in a cup and with pearls. read more

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2026.01.10. We first came here thinking it was another restaurant. It was crowded, popular, and a wait for a table. You first get a table, then line up with a bowl and tongs to grab the food for your hot pot, and a second bowl for deep fried foods. Weigh your food and pay. If your order goes over a certain amount, you are offered a free drink. Sign up for their loyalty program with your telephone number. Come any weekday before 1700, order rice, get a free upgrade with minced pork. Free WiFi, credit cards accepted, free ice cream at the end of your meal. Service was very good, nice atmosphere, great place to be. read more

We went during the grand opening and was lucky to get a seat before the line ups arrived. There's a wide variety to choose from. Many different fishballs, deep fried area, even tofu had lots to choose. There's 13 different soup base as well. I chose the collagen bone broth to compare with Big Way, and I have to say, I liked this one better. The one at Big Way felt like it had a lot of MSG in it. The broth was very rich and delicious, my son loved it so much that he finished all my noodles. They also had pig intestine which Big Way doesn't have. Both hot pot came to $20 each which was reasonable for the price and we were super full afterwards. Also you can add rice for just $1 a bowl which was good. We had to search around for the sauce bar but there's a large variety as well which was good. Their space is clean and service was great despite the overwhelming amount of people. I find the meat quality mediocre and not the best, but the deep fried dishes were all very well made. I love that they used taiyaki instead of the cone, it was very soft and chewy along with their delicious milk tea flavour ice cream to end the meal. read more

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My family loves coming here. Everyone selects their own meats, vegetables and toppings, select their own soup base. They even have a huge selection of deep fried foods to accompany your dinner. Best of all, Piping Hot has an ice cream takoyaki dessert. read more

COLLAGEN BONE BROTH SOUP BASE - not salty (like some other reviews) - mine tasted just fine PEARL MILK TEA - regular sugar and regular ice - not too sweet and good COST: $62.32 - so about $50-$52 for the hotpot itself - $5.75 for the drink I was sharing with my toddler. I thought I would be too much but the quantity was good. I did end up packing a small leftover container INSIDE - beef ...good - fish & meat balls ....good - 4x abalone (good but tastes better if you BBQ it) - 2x purple noodles (my toddler picked it) it was good - taro & some other veggies VERDICT - my first time here I would come again - the next time I come I might have to try their small bbq section read more

Piping Hot - Collagen bone broth soup base & pearl milk tea - Hot Pot Near Me - Richmond, British Columbia

DIY Hot Pot in Richmond? Piping Hot Might Be the One to Beat If you've been out and about in Richmond lately, you've probably noticed a trend bubbling up--DIY hot pot is everywhere. And honestly, it makes total sense. With Richmond's large Chinese population and a strong foodie culture, it was only a matter of time before customizable, self-serve hot pot spots started heating up the scene. One place that recently caught my attention is Piping Hot, tucked inside Richport Town Centre on Ackroyd Road. Funny thing is, there's another hot pot joint just around the corner--literally within 75 meters. But Piping Hot stands out for a few reasons. First off, space. Piping Hot is roomier than its nearby competitor, which means more seating and a more relaxed dining vibe. Great if you're coming with a group or just don't love elbow-to-elbow eating. Second--and this is a big one--they've got more variety. Like, a lot more. The setup is pretty typical for DIY hot pot: grab a pot, choose your ingredients, weigh your selection, and then pick a broth. But where most places offer five or six soup bases, Piping Hot goes all in with twelve. This time around, I went with the Curry Broth. It was pleasantly surprising--flavourful without being overpowering. Just the right amount of heat and a nice lingering aftertaste. Next time, the Hot & Sour is calling my name. Pricing? Pretty standard across the board, charged by 100 grams, but what you're really paying for here is selection. From proteins and seafood to a wide range of mushrooms, veggies, and noodles, Piping Hot easily offers twice the choices compared to the other hot pot spot in the same mall. A cool bonus: they make their own ice cream cones on-site. Not something you see every day, and it's a fun touch to end the meal on. Now, full transparency--I know I've got a bit of a reputation for being picky when it comes to food reviews. But that comes from decades in the restaurant industry, and I always try to keep my observations fair and based on experience. So here's the verdict: 4 out of 5 stars. Mainly because of the variety and the more spacious setup. It's a solid choice if you're in the mood for hot pot and want to have a little fun building your own bowl. read more

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3.5-stars...we got spicy, miso, & sukiyaki broth. They were all pretty decent. All the fried items were just ok. They had a sauce bar but they did not have peanut/sriracha sauce so it was a little disappointing. Also, the ice cream maker was broken after we waited over 30mins for it so they just gave us taiyaki which wasn't great. Not sure if this place was worth $140. read more

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A good variety of ingredients and broth selection to choose from. Love that you can pick items for deep frying - makes a great side dish / snack / appetizer with your hotpot entree. The best part was the complementary taiyaki ice cream - easily a $3 to $5 dollar value. The line moves fast for paying and the food came out pretty efficiently. I find their broths were a bit bland and watered down unfortunately. I will likely try their other broths for comparison next time. read more

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Compare to other new hotpot places .... They have deep fried options !!! And the dessert ice cream on a fishwaffle cone ... Cute ! . The place is clear and neat . Staff are friendly . read more

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We waited over 2hrs for a table for 4 on a rainy Saturday evening even after putting our name on the online wait list. If you're willing to wait a long time for a table here, then make sure you have some company or can be preoccupied during the wait. My 3-star rating is really for the fried food section, taiyaki ice cream for dessert, and the speediness of the staff serving you once you've sat down at your table. The food items selection is a good variety, so I was able to get everything I wanted. One tip I got from another Yelp reviewer was to order your taiyaki ice cream even before you finish your hotpot bowl. Their machine only makes a few at a time and it takes time to make them! The ice cream itself is milk tea flavoured and has a nice consistency, not too sweet either! If anything, I'd come back here either super early in the day or later in the evening so you're not waiting a long time. read more

A new self-serve hot pot spot with the same concept as Big Way. The main differences are: 1) they have a deep fried ingredient section where items you pick will be fried Taiwanese street food style 2) slightly different soup base options 3) they serve taiyaki ice cream rather than in a normal cone 4) there is no online line up for the restaurant, you need to write your name down the traditional way. I absolutely loved their 3 delicacy soup base which I found to be richer and less salty/msg than other hot pot places. The pricing is still the same as Big Way at $3.99/100g and their hotpot ingredient selection is also about the same (except for the addition of ingredients for frying). I found that they had a delay in when ingredients were running out and the time when staff would come refill the container. However, I did go on opening day so I understand that they were still working on smoothing things out. I initially didn't know that the fried ingredient section was separate, so I threw some of the skewers/fried chicken into my pot. I was impressed that when I got served the food, the staff saw the items that had to be boiled VS fried and separated them. If I am ever craving a few pieces of fried chicken or 地瓜球, I would definitely come here! Sauce selection was good and standard. They additionally have ketchup, condensed milk, and some seasonings to sprinkle for any fried foods! The taiyaki was really fresh and fluffy and the ice cream was also creamy (I find Big Way ice cream to be a bit icy/not milky enough). Tasted the same as if you went out to a dessert shop to buy one. It is really worth it when it is all incorporated into the hotpot ingredients cost! I did notice that cooking the taiyaki was the main limiting factor for the movement of tables. Most diners finished their meal but were waiting for the ice cream, which meant that they were sitting and waiting at the table before a new group could dine. Their machine cooks only 4 taiyaki at a time. Hopefully they improve their efficiency at this for the future. Otherwise, service was fine. The restaurant feels more private with booth style seating rather than open tables at Big Way. We waited about 20mins for our table of 4. Overall I really liked the new concept of adding in fried food and having taiyaki ice cream. It added a bit of a step up from solely hot pot, and for the same price as Big Way. I can see how there is more labour and cost for the restaurant incorporated into this model because of the need to time the frying ingredients with heating of the soup for each diner. Hopefully it pays off and attracts customers with the tough competition across the street. read more

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I finally tried the newly opened Piping Hot in Richmond! I love how they have deep fried option along with the hot pot by weight options. The deep fried bar has Taiwanese style snack offerings like chicken nuggies, yam mochi balls, and even beef and lamb skewers. The fresh free taiyaki with milk tea ice cream is really just the icing on top. I tried their drinks too. It's super refreshing and has fresh fruit bits inside! read more

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I'm from San Diego, California, was visiting Vancouver for work. And I stopped by for some soup here which was so good! It was happy hour so I got complementary milk tea and deep fried ice cream. The service was so nice, it was my first time at a hot pot they taught me how it works. Food was amazing ! read more

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Right to the point, I was looking forward to the ice cream in the fish pastry and they stopped offering that. They now have the ice cream already in the pastry and they deep fry the whole thing and it is teeny tiny miniscule two biter. So disappointing. The hotpot is OK. I made the huge mistake of thinking that the spicy broth was the equivalent of the malatang at Big Way but they are totally different. I couldn't even drink the spicy broth it was so numbing I really disliked it. Going back to Big Way!! read more

ordered a spicy dry mix, they bring the order wrong, then attempt to remake it using the ingredients from the incorrect already cooked spicy broth, the end result is the taste is completely off and mushy and soggy. Absolutely horrible experience. read more

I'm only giving them this 4 star rating because of how impressed I was with their service. If basing it solely on food wise, it would probably be 3 stars. The service here was impeccable. The staff were all super pleasant, attentive and quick. We grabbed our food, picked our soup bases and waited for our food to arrive. When it arrived, we noticed that they had accidentally mixed up the soup bases. The staff were extremely apologetic and were quick to offer a remedy. I was pleasantly surprised at how eager they were to fix the mistake and how generous they were with the fix as this isn't something you see in most Asian restaurants. The food itself wasn't my favorite. I found the quality of their food to be okay but nothing spectacular. They do have a large variety of foods to pick from, including some items that they re-fry for you. They also have your typical self serve sauce bar. I picked their tomato soup base but found that the soup had a gamey taste to it and the more I ate, the stronger the gamey taste got. My favorite thing about the entire meal was the taiyaki with milk tea ice cream. The ice cream was creamy and not very sweet and just the perfect way to end a hotpot meal. The place was clean and well set up so that patrons selecting their items weren't all clumped in with the customers waiting for a table. read more

Piping Hot - Hot Pot Near Me - Richmond, British Columbia

We went on Halloween, maybe that's why there's no line up. The seat spaces are not too crowded. Their service iwas good. The price is $3.99/100g which is average price as other hot soup spots. I ordered the pumpkin soup and my son ordered the sukiyaki, but both soup bases had not much faor, like water down. The have a deep fried station and also they have the pork kidney which is really surprising me.They gave out the ice-cream taiyaki for dessert which is not bad. The ice-cream is very creamy. The only thing made me shocked is that one of the worker didn't wash her hand after she went out from the toilet. read more

Piping Hot - Ice-cream Taiyaki - Hot Pot Near Me - Richmond, British Columbia

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wow... i was first introduced to this style of hotpot on the wall by big way.... but i LOVE piping hot for so many more reasons. they have a deep fried section which big way does not, and their signature spicy broth i enjoyed much more than big way. i rarely compare restaurants but piping hot really WOW'd me. i also loved that they had fried mantou and condensed milk. their sauce bar was also very nice & their ingredients were very fresh... some of my favorite things here - fried options - sweet potato noodle - taro noodle - the sauce bar - the mantou and a tip of this is your first time.... DO NOT put too much in your bowl as they charge by weight! it's easy to get carried away. my rule of thumb is about 8 oc of meat, one of each veggie that i want... and maybe 3-4 fish balls or cakes or other seafood items and one or 2 choice of noodle & that is more than enough food! read more

Food - creative idea having deep fried options! But selection of hot pot was not as fresh and not as much as Big Way. Deep fried fish balls and fortune bag could have been cooked longer. Was still hard in the middle. Their spicy specialty soup base was warm and bland with chili peppers scattered in there. Sauce bar is not bad. Sukiyaki soup base order took 30minutes to arrive at the table. Ice cream in taiyaki fish mold was cute and tastes better than soft serve cones. Service - is okay. Friendly staff but could use a bit more so you don't have to wait for long time to spot one to ask where your order was or to get the ice cream at the end. Had to go up to the counter to ask for ice cream instead. Ambiance - plenty of seating. Soft remix music being played. If I were to choose just hot pot alone, I would just go to Big Way even with the long line ups. But if I wanted to have a side of deep fried items, I would come to Piping Hot despite their soup base and variety being mediocre. read more

Bug in the food. Broth taste like water - don't get tomato broth Ice cream machine broken :( but the fish was good Service was good, and clean. Good store layout read more

Piping Hot - Bug in the food - Hot Pot Near Me - Richmond, British Columbia

Fried options add a nice variety to dining options to the usual build your own hotpot. Ice cream tayaki at the end is a nice treat! The soup broths were the only lowlight. Lot more spacious for seating than their competitor across the street. read more