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I loved the cheese katsu & their salad dressing. I wish they would sell the dressing!!! Everything was good but chicken was ok. Service was good & fast.
This is a definitely must-try in Richmond for katsu and definitely the best in Richmond and one of the best in the metro Vancouver. As this place is famous, it took a while of waiting time during lunch time. I was told to expect 45min wait but eventually I waited for 30min, that's not bad. They offer ample of choice I. The menu and basically you won't regret to pick any katsu set. Pork katsu and cheese katsu set would be the choice for the first time visitors. The katsu are made to order so they were freshly fried and serve. Unlimited supply of miso soup, rice and sliced cabbage. The quality was great and maintained. Compared to their rival in Richmond, the price performance is definitely better. The restaurant has limited seats and tables are packed. It is always better to reserve a table.
Haven't been back in 5 years! Everything was still as good as I remembered. The tonkatsu was hot and crispy. We waited about 40mins for a group of 4. The Ebi Hotate Katsu set came with huge crispy tiger prawns! Service was good as they do come over a few times to ask if you need more soup, salad or rice. You can also add a small side of curry for $4! It was actually a great way to change things up.
Ordered delivery with my friends as this was the only katsu joint that delivered cheese katsu. I got the chicken katsu and I really enjoyed it, I liked that there was alot of sides. The cabbage salad was a bit watery and I wasn't huge on the dressing but it was still good. I do wish they gave more tonkatsu sauce but overall I enjoyed my meal and would love to visit in person.
The food here is very good. Just not a fan of all the waiting. If you can call ahead of time and make a reservation, I highly recommend doing that. We waited about an hour to get a table, and then waited some more to get our food once we finally ordered. We were given mortar and pestle to grind sesame seeds into powder. This is something that was done in Japan as well when we there for a tonkatsu meal earlier this year. They did this at Saku restaurant as well. For some reason, I felt like it was harder to grind the sesame seeds here than it was in Japan. Maybe I just had less energy for it since we'd been waiting well over an hour and a half already, and my body needed food. Our daughter loves her cheese katsu. Seemed like she preferred the one from Saku though over this one. This place is more affordable though, and as for the rest of the katsu dishes that did not have cheese on them...I think the quality of the katsu is better here than Saku. Hubby said the chicken katsu was kinda "meh" but everything else was better here than at Saku. While the quality here is better, I do wish they would have a vegetarian option on the menu here. That is one thing I prefer at Saku. Here I have to settle for Ebi Hotate option which is prawn and scallops. As a pescatarian, seafood does work for me. I generally prefer vegetarian options though when they are available.
Katsu San was a highly anticipated restaurant on my list during my trip to Canada. Although the aesthetics of my meal looked amazing, I was a bit disappointed. The cheese in the cheese katsu was very stringy and made great for instagram videos for the cheese pull, but the taste was just a bit bland. Otherwise everything else in my bento was decent. The curry sauce add on I ordered was delicious! It really hit the spot, and since the cabbage, rice and pickles were "endless", I took a bit of advantage to get my fill of rice and curry as it was a large portion of sauce. Service was a bit slow and there seemed to be an issue with card payments (wifi not working?) I had only found out because someone at my table overheard the staff and another table who happened to be waiting there for a while after they finished their meal to pay (but couldn't because they only had card) I asked for the check and they didn't say anything directly to us (just never brought the bill) which I thought was bad communication, since I had cash I could've also paid with. Luckily I had shouted I had cash across the restaurant to the staff, they finally brought us the check, we paid and left shortly after. Staff worker seemed a bit shy or new.
Waited about 45 minutes as it was during rush hour (we went around 7:30pm). Food was great with unlimited salad and rice. Katsu was delicious but will try only the pork katsu next time.
Had to wait almost 1.5 hours to get seated for a group of 2, but it was worth it. I ordered assorted tonkatsu set. Pork was crispy outside and tender inside. The prawn was good too, not mushy, crispy and well cooked. Not super big far for the cheese ones as it's just cheese. Next time I'll get the pork only. Unlimited soup, rice and cabbage. I think they changed the apple salad dressing recipe, it's a bit more tart, still good tho.
I have been here twice and it always hits the spot! I love how thinly sliced the cabbage along with the crispy and juciy flavor of the pork katsu. The size is just right making sure you leave full with unlimited amounts of rice and cabbage. There is no doubt I will be back again!
We waited about 45 mins on a Saturday night for two people, I do not think they take reservations for a group under 6. The wait was worth it and I think very fair priced. We ordered the tonkatsu set and the assorted set. If you want to give the ebi, cheese, pork or chicken katsu tempura a try, I would recommend the assorted set. The cheese one was sooo good and I loved how crispy each of the batters were. Definitely would come back if we're in town.
There's many good eats in every nook and cranny around the Richmond area and Katsu San was our newest find! First off if you go on the weekend like we did the line up starts about 30 minutes before they open to ensure you get in on that first wave. Otherwise be prepared to wait about an hour and 30 minutes for a table at this highly popular eatery. We ordered the assorted set that came with a katsu pork loin, one ebi "tempura" katsu and two pieces of cheese katsu. We also had the ebi katsu set and the pork loin set plus the ramen choices intrigued so we all split the Ra-Yu Champon spicy ramen which came loaded with al dente noodles, veggies, tamago, pork belly and seafood. The pork loin katsu had a nice panko texture and the pork was tender and juicy. Our servers were great and the interior design was modern with a nice ambiance. Will definitely put this on the "must go" again to try more yummy dishes!
While visiting Canada, we wanted to try this spot because they had the cheese Katsu. We called in the day before to order Togo, but they don't do Togo orders for Katsu San assorted (cheese, pork, Ebi, etc.). And for the wait to eat in is 1 1/2 hr at 1:30pm and they closed at 3pm and reopened around 5pm. So, we opted to eat the next day. We arrived at the restaurant 30 mins before the restaurant open and sat people lining up area. By the time, the restaurant opened their door every single table was filled and people were being put on the waiting list. It took some time to get our food out because we were the first group to get in. I ordered an Asahi beer while waiting for my Katsu San assorted bento box to come out. Finally got our food. Definitely had to try the cheese first before it gets cold. The cheese Katsu was cheesy, but disappointingly bland. I had to dipped it in the mayo for some flavor. The pork was okay and there was a dipping sauce for that as well. The Ebi was the best for me by itself or dipped into the salt which enhanced the Ebi taste. The cabbage is refillable and tasted okay. The cabbage lacks a crispy crunchy texture. Possibly because it was slice thin. However, it was still good paired with the roasted sesame seasoning. It was nice to end the meal with the hot tea (refillable too) and miso soup on a cold rainy day.
This was my favorite eats of the entire trip I think. It was so good, great portions, super nice workers! We came here for late dinner I think around 8? There was a 30-40 mins wait at check in. But I received a call after 5-10 mins. Seems like someone canceled ahead of us. We both got the tonkotsu. It was delicious! As delicious as I remember in Japan. They gave us bottles of sauces. One for the salad (an apple onion dressing) and one for the tonkotsu. The tonkotsu sauce accompanied a bowl of sesame seeds that you can crush to get that nutty oil. If you want more soup or salad, someone will refill that for you. It was amazing! My husband loved the cabbage salad. def this place is in my fav list and would come back if we're ever in the area again. read more
Arrived just before the dinner rush as I hear the wait can be very long. Luckily it was a short wait for us to get seated. We ordered the cheese and zenbu katsu. Everything was amazing. Crispy and flavorful and love the variety of seasoning options. The unlimited salad was a wonderful bonus and much needed to cut all the fried food we had. Would definitely return only if it was a short wait. read more
Show up before opening or wait minimum 30 minutes! We got so lucky showing up 6 min before opening and was the very last table to be seated in first seating. Wait time subsequently rose to 30-45 minutes and when we left it was 1 hr 15 min or more. So get there at least 10 min before especially if you dine in the weekend. We shared the assorted tonkatsu set which featured cheese katsu, pork katsu (tonkatsu), ebi (shrimp), alongside miso soup, cabbage, rice, and the other fixings. It's cool you can grind the sesame and have a choice of dipping in mayo or katsu sauce. Also, we added an egg for $2 (half egg, ripoff, skip skip), and hotate (scallop) - nicely battered, fresh, and sweet. I'd recommend eating the cheese katsu first thing to fully enjoy the melted cheese texture. The pork katsu is solid - the meat is quite juicy. The shrimp is huge and fresh. I docked a star off because of the service. The place is small and it's Japanese food so I expected a bit better service. When we chose to share the set, they called out they won't honor unlimited cabbage, rice, and soup, unless we specifically order 2 sets, despite us ordering extras that are close to the price of the cheapest set. Also, it takes a while to flag down a server to refill the hot tea. It's still a decent experience, but I would've been unhappy if I waited more than 30 minutes for a table because while the katsu is delicious, it's not impressive compared to other katsu spots to wait such a long time. read more
This is a definitely must-try in Richmond for katsu and definitely the best in Richmond and one of the best in the metro Vancouver. As this place is famous, it took a while of waiting time during lunch time. I was told to expect 45min wait but eventually I waited for 30min, that's not bad. They offer ample of choice I. The menu and basically you won't regret to pick any katsu set. Pork katsu and cheese katsu set would be the choice for the first time visitors. The katsu are made to order so they were freshly fried and serve. Unlimited supply of miso soup, rice and sliced cabbage. The quality was great and maintained. Compared to their rival in Richmond, the price performance is definitely better. The restaurant has limited seats and tables are packed. It is always better to reserve a table. read more
Haven't been back in 5 years! Everything was still as good as I remembered. The tonkatsu was hot and crispy. We waited about 40mins for a group of 4. The Ebi Hotate Katsu set came with huge crispy tiger prawns! Service was good as they do come over a few times to ask if you need more soup, salad or rice. You can also add a small side of curry for $4! It was actually a great way to change things up. read more
Ordered delivery with my friends as this was the only katsu joint that delivered cheese katsu. I got the chicken katsu and I really enjoyed it, I liked that there was alot of sides. The cabbage salad was a bit watery and I wasn't huge on the dressing but it was still good. I do wish they gave more tonkatsu sauce but overall I enjoyed my meal and would love to visit in person. read more
1 year ago
The food here is very good. Just not a fan of all the waiting. If you can call ahead of time and make a reservation, I highly recommend doing that. We waited about an hour to get a table, and then waited some more to get our food once we finally ordered. We were given mortar and pestle to grind sesame seeds into powder. This is something that was done in Japan as well when we there for a tonkatsu meal earlier this year. They did this at Saku restaurant as well. For some reason, I felt like it was harder to grind the sesame seeds here than it was in Japan. Maybe I just had less energy for it since we'd been waiting well over an hour and a half already, and my body needed food. Our daughter loves her cheese katsu. Seemed like she preferred the one from Saku though over this one. This place is more affordable though, and as for the rest of the katsu dishes that did not have cheese on them...I think the quality of the katsu is better here than Saku. Hubby said the chicken katsu was kinda "meh" but everything else was better here than at Saku. While the quality here is better, I do wish they would have a vegetarian option on the menu here. That is one thing I prefer at Saku. Here I have to settle for Ebi Hotate option which is prawn and scallops. As a pescatarian, seafood does work for me. I generally prefer vegetarian options though when they are available. read more
Katsu San was a highly anticipated restaurant on my list during my trip to Canada. Although the aesthetics of my meal looked amazing, I was a bit disappointed. The cheese in the cheese katsu was very stringy and made great for instagram videos for the cheese pull, but the taste was just a bit bland. Otherwise everything else in my bento was decent. The curry sauce add on I ordered was delicious! It really hit the spot, and since the cabbage, rice and pickles were "endless", I took a bit of advantage to get my fill of rice and curry as it was a large portion of sauce. Service was a bit slow and there seemed to be an issue with card payments (wifi not working?) I had only found out because someone at my table overheard the staff and another table who happened to be waiting there for a while after they finished their meal to pay (but couldn't because they only had card) I asked for the check and they didn't say anything directly to us (just never brought the bill) which I thought was bad communication, since I had cash I could've also paid with. Luckily I had shouted I had cash across the restaurant to the staff, they finally brought us the check, we paid and left shortly after. Staff worker seemed a bit shy or new. read more
10 months ago
2 months ago
The wait was long but worth it. The pork Katsu was mind blowingly tender and delicious. The staff were amazing. read more
5 months ago
Waited about 45 minutes as it was during rush hour (we went around 7:30pm). Food was great with unlimited salad and rice. Katsu was delicious but will try only the pork katsu next time. read more
Had to wait almost 1.5 hours to get seated for a group of 2, but it was worth it. I ordered assorted tonkatsu set. Pork was crispy outside and tender inside. The prawn was good too, not mushy, crispy and well cooked. Not super big far for the cheese ones as it's just cheese. Next time I'll get the pork only. Unlimited soup, rice and cabbage. I think they changed the apple salad dressing recipe, it's a bit more tart, still good tho. read more
6 months ago
I have been here twice and it always hits the spot! I love how thinly sliced the cabbage along with the crispy and juciy flavor of the pork katsu. The size is just right making sure you leave full with unlimited amounts of rice and cabbage. There is no doubt I will be back again! read more
We waited about 45 mins on a Saturday night for two people, I do not think they take reservations for a group under 6. The wait was worth it and I think very fair priced. We ordered the tonkatsu set and the assorted set. If you want to give the ebi, cheese, pork or chicken katsu tempura a try, I would recommend the assorted set. The cheese one was sooo good and I loved how crispy each of the batters were. Definitely would come back if we're in town. read more
There's many good eats in every nook and cranny around the Richmond area and Katsu San was our newest find! First off if you go on the weekend like we did the line up starts about 30 minutes before they open to ensure you get in on that first wave. Otherwise be prepared to wait about an hour and 30 minutes for a table at this highly popular eatery. We ordered the assorted set that came with a katsu pork loin, one ebi "tempura" katsu and two pieces of cheese katsu. We also had the ebi katsu set and the pork loin set plus the ramen choices intrigued so we all split the Ra-Yu Champon spicy ramen which came loaded with al dente noodles, veggies, tamago, pork belly and seafood. The pork loin katsu had a nice panko texture and the pork was tender and juicy. Our servers were great and the interior design was modern with a nice ambiance. Will definitely put this on the "must go" again to try more yummy dishes! read more
1 year ago
While visiting Canada, we wanted to try this spot because they had the cheese Katsu. We called in the day before to order Togo, but they don't do Togo orders for Katsu San assorted (cheese, pork, Ebi, etc.). And for the wait to eat in is 1 1/2 hr at 1:30pm and they closed at 3pm and reopened around 5pm. So, we opted to eat the next day. We arrived at the restaurant 30 mins before the restaurant open and sat people lining up area. By the time, the restaurant opened their door every single table was filled and people were being put on the waiting list. It took some time to get our food out because we were the first group to get in. I ordered an Asahi beer while waiting for my Katsu San assorted bento box to come out. Finally got our food. Definitely had to try the cheese first before it gets cold. The cheese Katsu was cheesy, but disappointingly bland. I had to dipped it in the mayo for some flavor. The pork was okay and there was a dipping sauce for that as well. The Ebi was the best for me by itself or dipped into the salt which enhanced the Ebi taste. The cabbage is refillable and tasted okay. The cabbage lacks a crispy crunchy texture. Possibly because it was slice thin. However, it was still good paired with the roasted sesame seasoning. It was nice to end the meal with the hot tea (refillable too) and miso soup on a cold rainy day. read more
Worth the wait! Arrived a few minutes before opening on Saturday but wasn't able to get seated in the first round. Waited 40 minutes to be seated and ordered the pork and seafood katsu sets. The food was very authentic and friend perfectly. It was a great meal and service was really nice. read more
1 year ago
I hate being that person who comes so close to closing time but I HAD to fulfill my katsu craving before I go back home. There was no wait so I got seated right away and given a cup of hot tea. Waitress was quick and friendly. I didn't want to feel too full so I went for the cheese katsu. Mm.. Fried cheesy goodness!! I also appreciated the endless miso, cabbage, and pickled veggies. What's not to love about katsu?! read more
Absolutely delicious! The place is incredibly small, so be prepared to wait for around 40 minutes to an hour. The wait time is defenetly worth it! When we were taken to our table, we already had our teas waiting for us and I thought that was a very thoughtful detail. We had the Tonkatsu set and the Combination Katsu set with the pork. Both sets came with unlimited cabbage, rice, and miso soup. We also ordered the Japanese curry and it was perfect for our rice. The flavors are on point, the pork katsu was juicy and tender, the cheese katsu was gooey, and the Ebi katsu was perfect. EVERYTHING tasted authentic and delicious and we will for sure be returning to this place. The service was also great! They constantly came over to ask if we needed anything else, offering us more cabbage/rice. 100% recommended read more
Came here when they were about to close during their lunch service at 3:00. We arrived here at 2:30 pm and they were just about to take their last call. It was so nice of them to accommodate us even though they were going to take their afternoon lunch break soon. All their staff are so friendly and professional - we didn't feel rushed at all. Because we came so last minute, we couldn't do their all you can eat rice, cabbage, and soup that is included in the meal. They were still kind enough to ask if we wanted extras. Food was great - just as expected! We ordered the pork and chicken katsu.Our toddler loved it just as much as us. Parking is easy - they have their own parking lot above their building. Would come back again! read more
I really wanted to like this place because people have told me they like it better than Saku but I don't think so. I got the Cheese katsu but the cheese wasn't that ooey gooey. It was kinda grouped together. When I tried to do a cheese pull, the whole cheese piece came out. The katsu was crispy. I like how you can get top ups of the salad and rice. Overall, tasted decent! Still a good meal but it didn't live up to the hype. read more
Be prepared to line up or wait, but don't worry the wait is worth it! I tried the assorted chicken and pork and both dishes are unbelievably delicious. The value for the amount of food and hospitality is generous and on point! The chicken is so tender and juicy and the pork so full of flavor! I liked the different sauces you get so you have something different each time you take a bite. The cheese katsu however you have to eat it while it's hot or else if you wait too long the cheese will harden. Still very delicious though! If I had to compare it to saku I love both places, but the chicken and pork goes to katsu san. The cabbage salad and dressing, and miso soup I'll give the edge to saku. But it's still very good at katsu san and I'm being nitpicky here for comparison sake. read more
1 year ago
It's okay. I have had better in Torrance, CA and Osaka and Tokyo, Japan. Don't think long wait was worthy read more
This is probably our 4th visit to this hidden gem in Richmond. We have figured our routines when it comes to Katsu San. Go there before it opens (for either lunch or dinner) and line up in front of the restaurant about 15 to 20 minutes ahead of its opening time. That way, we get seated right away when it opens. Still, one of our favorite tonkatsu places in the Pacific Northwest. Our favorite is their classic tonkatsu set and they do it so well and it is consistently delicious, crispy on the outside, and heavenly tender on the inside. One of us ordered the seafood combo just to make it interesting and it was also well prepared and tasty. It feels very authentic and family-friendly. They are extremely busy and they are still able to take care of each table in a very courteous and attentive manner. One of our favorite places in BC. read more
3 years ago
So juicy!! Waited about 30 minutes on Sunday around 6pm but they take down your number so you can wander around the plaza next door while waiting. The cabbage, curry, rice, and the miso soup are all equally delicious. Would 100% eat here again. read more
3 years ago
Long line to get in. We were told that it's a 30minutes wait and it is. Tables are for 2 but they join tables to make it fit 4 or 6. Everything on the tray is pretty much unlimited except for the main - katsu. And they refill pretty quickly. Pork Katsu is very good - thick but juicy with flavours that go right in! It's perfectly cooked as well - not dry and tough for that thick cut of meat. And it doesn't taste oily too. Oooohh so good. Cheese Katsu is not as I expected it to be. Mozzarella cheese was not salty enough. It tasted a bit bland in my opinion. Ebi Katsu is huge, thickly battered. Overall good but will come back for Pork Katsu for sure read more
This place was delicious! If you don't come early it can get pretty packed. The assorted tonkatsu set was great cause you are able to try a little bit of everything. There is limited seating, but it's worth the wait! It reminds me of when I went to Japan and I especially loved the cheese katsu. It also comes with unlimited refills of the soup, rice and salad so it is definitely worth the money read more
2 years ago
I love the crunchiness of the katsu. I can taste the juiciness of the pork as well even though it's not too oily. I love how they give two sauces and I used one with the salad and the other for the katsu. The servers are really nice too especially since we are able to ask for more cabbages, miso, and more sesame seeds. The place is quite crowded but they are still able to serve the food quickly. read more
2 years ago
1st time here and glad we stopped by to check out the katsu. Although we have better, more tender and well marbled pork loin katsu in Honolulu... Katsu San really was comfortable while away from home. Excellent pork loin, prawn and scallop katsu. So tender and fresh, fried to perfection. Will come back again when we return to Canada. Katsu Kan was crazy busy and we tasted why. Service was organized and went very quickly. read more
Really solid katsu. We arrived at 3:15 PM after being turned away at HK BBQ Master for not having cash, and even though their lunch service ends at 3:30 PM, the wait staff still let us get seated and were so kind and patient. They didn't even rush us at all beyond letting us know they were taking last call and asking if we wanted to stock up on any of the free refills we might want (though we did try to hustle when they started eating their own staff lunch together). We'd just tried Saku in Vancouver recently, and I found both places fairly comparable, though I much preferred Katsu San's cheese katsu (which had a more distinctive layer of pork) and ebi katsu (which was super hefty), while I think Saku's cabbage and chicken katsu were a bit more flavorful. All in all though, both were excellent with really light, crispy batter that I haven't been able to find back in the Bay Area, and my friend similarly really enjoyed his pork set. read more
3 years ago
Super happy a katsu restaurant opened in Richmond, and I know some even prefer it to Saku. I've had takeout many times from here, but recently ate in for the first time. Although eating in when the food is hot and fresh is better, takeout is still really good. I do like having unlimited soup and cabbage (and rice) when dining in, too. When they first opened, they did not have this, but I'm so glad they incorporated it! Parking is available in the same plaza, on the second level. For dinner on Saturday, for a party of 5, we arrived at 5:30 pm and were seated around 6 pm. Not bad as they usually have a wait and line up outside the restaurant. It was a table for 4 with a 5th chair on the side, but that was fine. They did tell us that they had an hour seating limit, which was fine because the food came out pretty quickly. My boyfriend and I shared the cold ramen (one of our favourite things to get here) and the assorted pork katsu set. I think this is the perfect combination to share, because you get to try nearly every kind of katsu they have, including the cheese katsu and prawn katsu, but it's not too much of the cheese katsu (because for me, a whole portion of this is way too much!). I like dipping the katsu in the katsu sauce the most, but they also offer crushed sesame, salt, and wasabi to dip in as well. I love their shredded cabbage and dressing. The set seems to come with a different dressing than the bottled one on the table. Both are good. Their miso soup is tasty too. The cold ramen is great for the summer, and tastes exactly the same as it does for takeout. It's refreshing, a bit sour, and has crispy tempura bits in it. Yum! I've had their chicken katsu in the past and it is also really good - not dry at all, but juicy and crispy. As a personal preference, I think I like the pork more. But you can't go wrong with whatever katsu you get here. I've also had their ramen and spicy ramen takeout before, and while it doesn't seem to be the type you would get at a ramen restaurant, it's really tasty and a good sized portion. This is a great addition to the neighbourhood and is quickly becoming one of our go-to meals. I can't wait to eat here again! read more
2 years ago
Been here three times now and always consider this spot when in Richmond area. The service staff are nice and the wait times are accurate. We got there at 12:10 (open at 12) and waited 45 minutes so prepared to wait in your car. Everything was delicious and worth waiting for. They attend to customers very well and offer unlimited cabbage and miso soup which is also a plus. I ordered the tonkatsu assorted set and serving was just right to the price. The space is pretty cramped so I wouldn't bring a large party with me due to the limited space and wait time but would always come back here with my little family. read more
2 years ago
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