Quality/Quantity - Select your own meats, seafood, veggies, etc…read more Decent selection, fresh. Select your broth and spice level. They weigh your food and charge you accordingly. See pictures of our dinner and ice cream. Happy hour - See picture. Ambiance - Good size location. One of the hottest trends in the USA currently. Fairly busy but we got here during the dinner rush. Convenient, as we just walked from the house (the house with the amazing view, but you know that because you are following)! Open 7 days a week. Service - Good. They have a team member watching the self service food station. Plenty of cashiers to weigh and check your selected foods. Table service. And complimentary ice cream at the end of our meal. Price - Approximately 65 CAD; $47 USD, half the price we paid in Palo Alto, CA, USA!!! Owner Comment - Congrats on all your success and with your 25+ locations. And your two+ locations in the USA.

Overshot my pot this time, as I haven't gone to a pay by weight for awhile. - but that's okay had…read moreenough food for a second meal later that day lol. Location is larger then most, and is usually very well staffed, so it's quick moving. Location is bright and clean - bathrooms were spotless for the most part, aside from tissue here and there occasionally. I really like the Matcha milk tea at this location, however if you are sensitive to sweets, you will want this one half sweet. Ingredients stocked well here, and everything seemed pretty fresh. For sure one of the better locations! Will visit again.

The selection of food here is great! They have both fatty and lean slices of beef, a number of…read moredifferent veggies, and lots of unique fish balls and other seafood items. The restaurant is clean and spacious plus very conveniently located. The sauce bar had fruit and plum juice, which was a nice bonus. I got the chicken soup base and it was pretty good. I think it could have been a bit more flavourful. Also, food took a while, and I noticed that they had chopped up my veggies before cooking. While it wasn't a ridiculously long wait, it did take a while despite there not being many customers. I do feel like the service and ambiance was lacking a bit. While I was there a bit later in the evening around 8pm, one of the workers started vacuuming, and from reviews it seems like they do free ice cream but I was never offered or made aware. I'm not sure I would come back since there are better options in Richmond. Other fast food malatang spots have better service, consistency, and speed. Not to mention this spot is actually more expensive than Big Way at $19.90/lb!

This place is tugged in the busy foodie plaza on Captan Way. It's open and spacious with lots of…read moreseats, unless Bigway's space. Iykyk. The place is much like Bigway, you can get a pot and build your own hotpot to cook, or you can do their pre-set happy meal, which is what we did. We both ordered the beef set, with different type of broth. There were 12 different kind of broth to choose from. One of us ordered the original beef bone broth, which was very tasty. I ordered the spicy broth mild, which was what the cashier suggested. Guess what, their spicy broth is on a whole different level compare to other places. The mild level of spicy can be rated extra spicy in other places! It was so spicy that I could barely feel my tongue. I had a pallet for spicy food, but this one was a bit too much. They also forgot my noodles that was suppose to come with the set, and after I showed them, they made some and brought it out in a separate pot with some bone broth. I was very happy to pour all the extra bone broth to my spicy pot to dilute the spiciness? And thankful I listened to the server's recommendation to go for the mild. Over all, this place is very clean and organized. Parking has always been an issue for this plaza, so be prepared for the several loop around. It's not as busy as other individual pot restaurants, but it's a decent one. I'll definitely go back if I'm in the neighborhood. And I will learn my lesson not to order any spicy broth, unless I want my mouth to be on fire again!

Looks like competition is heating up around town, with this chain finally joining the dark side of…read moreAYCE goodness. About time. Parking is available in the parkade beneath the building, as well as on the side streets. The place is average sized, but it sure was packed. The waiting area here is way too small. People were crowding outside. Inside looks pretty dated (several restaurants have died in this space) and the renovations look pretty minimal. Staff are friendly but understaffed. Ordering was a bit annoying as they do it by tablet instead of order sheet, so my friends and I couldn't just fill out a form. We often had to wait a few minutes to find someone to top up water or soup or take our orders. The sauce station is pretty good, with the usual expected fixings. There is also a hot food station with chicken karaage which is nice. The food selection is very decent. Their claim to fame is their meat ring which surrounds the pot. See photos. This more for show, and is obviously a relic from their non AYCE days. Selection is a bit lighter than the competition, but there were no glaring omissions. They do have skewers for an additional cost. The staff didn't skimp out on any parts of our orders, which is also worth a special mention. Lastly, be sure to save some room for the ice cream. If I were to rank this place, I would put it slightly below Marble House (Crystal Mall) in terms of quality, but the pricing here is quite a bit better. I would gladly come back for more self destruction. Recommended.

Service 3/5 Quality of Protein 4/5…read moreCondiment Bar/Snack Bar/Self Serve 2/5 Side street parking and backlot parkade available My friend is a VIP here so clearly it's one of his go to hot pots. It was my first time here, as I was on a recent hot pot spell. We came here for dinner and it was under $60 a person with drinks. I wasn't wowed with the broth or protein, it was just allot of protein. The snack bar was rather limited and the items were barely warm. Desserts at the bar was below average. The quality of the unlimited drinks was the highlight (non alcoholic). Not running back.

The best hot pot ever Opens till after 12 midnight which is…read moreanother arvantage to the business. Most locations are really busy and line up is normal Sea foods to meat to veggies lots of selections.Its by weight then broth comes in so many choices my favorite so far are the collagen,miso and malatang. Ice cream is free I just dont know until when. Associates are mostly friendly and they are wearing uniforms. Cash,debit and credit are all ok. Good for groups,solo and kods friendly. Very very good and satisfying and i visited this gig multiple times now,my favorite and not so far where i live is the metrotown along kingsway branch. Street parking but I always comes after my work which is after 11 pm so no problem. Highly recommended Kudos to Bog Way Hot Pot The soup rocks my world

Came to this location quite awhile back just to grab some bubble tea drinks that I ordered on…read moreFantuan. Finally came here to actually try their hot pot this time. Came here on Valentine's Day. Around 4:15pm we clicked on the Join Waitlist button. We were #25 in line. Started driving to the restaurant, parked our car and waited inside the car until I got a text message saying that our table was nearly ready. It was about 5pm when we got our table so...about 45 minutes of waiting from position #25 on the waitlist. I ordered the Vegan Tomato Broth. It was actually quite bland. Was not impressed with it. I will order the Vegan Mushroom broth next time. Aside from the bland tomato broth, everything else about our meal was awesome. Oh, apparently they have a Happy Hour, which I didn't know about previously. We arrived just in time to be the very last people who got to enjoy Happy Hour. We were given some free drinks with our meals, and the choices were Jasmine Green Tea or White Chocolate. Between the 3 of us we had 2 Jasmine Green Teas and 1 White Chocolate. On top of that we also ordered a Brown Sugar Fresh Milk and a Sakura Strawberry Sparkling drink. I was told that there would be boba poppers in my Sakura Strawberry Sparkling drink but actually the topping was some kind of chewy pearl or jelly or something. Definitely not the juice filled poppers I was expecting, but it was still a yummy drink. For our free ice cream we were given Rose Vanilla ice cream. That was delicious. This was a special flavor that they were serving for one day only, on Valentine's Day. Glad we chose to come here on Valentine's Day!

great price point for portions! noodles were a bit overcooked but i like softer noodles for this…read moretype of dish so i didnt mind. i got the chicken rice noodle ($14.99) got mild for spice and oh my god i was still sweating buckets. if you're not super good with spice i recommend just getting no spice and adding the chili oil yourself (at the sauce station) bowl is loaded with different types of veggies, fair amount of chicken and noodles, aside from the spice, broth was rich and flavourful

Stopped by mid week for lunch. Opted for the beef brisket with noodles. I really like their…read morebroth, especially on a cold rainy day. I added garlic and chilli oil from the self serve station. It was a very positive food experience and happy to recommend Xiang Yuan Qiao if in the area and looking for noodles.

This restaurant specializes in Taiwanese-Japanese fusion hot pot and I was surprised at how much I…read moreliked it! I usually get spicy or tomato flavours for hot pot but here I got a combo with original chicken soup and fatty short plate slice. There was so much food! I really liked the Gokudo sauce and the soup was very warm and comforting. The staff helped refill our soup throughout the meal and I was able to get a refill of the sauce (it was so good). There isn't a lot of space for big groups from what I can see (it seemed like there were only two tables and the rest of the seating were bar/counter seats, but I think this is a great place to go if you're looking for a filling meal.

Gokudo serve individual hot pot a la carte in a small shop. The majority is bar seating flanked by…read moretwo tables that fit 4 people so I recommend coming in a smaller party size. During peak times, the wait might be long - for dinner, I waited 45 minutes for a 4 person table. Despite the name, I had the feeling this was a Taiwanese shop. You can select a broth, protein, and carb. You also get a little vegetable basked with a meatball, fish ball, shrimp, and more. I got the sukiyaki and that was delicious and flavorful. I asked for a leaner cut of meat and staff suggested the blade eye - however they were out so staff suggested the AAA prime. Everything was delicious. At the end of the meal, you get a complimentary ice cream popsicle. Overall, a really nice spot. You can also take home your leftovers (broth included). If there's leftover meat, you can even take it home raw.

Big Way has something for everyone. Inside, the space is a little small. The area between grabbing…read moreyour items to the tables is pretty tight so it can affect your meal if you want your space. Although there's usually a line, the turnover is relatively quick. After checking in, staff gives you a breakdown of what's next. You grab whatever you want and it's all by weight - they have various meats, veggies, and seafood options you can add. What I like is that there's a bigger selection than other malatang spots. After selecting what items you want, you then select the broth that you want your items cooked in - they can be in broth or done dry. I really liked the dry spicy tomato dry pot. It wasn't super spicy and full of flavor especially because it was a dry pot. At the end of the meal, there's also free ice cream cones!

We discovered Big Way Hot Pot in Kerrisdale recently, and we've already been here twice within a…read moremonth! My son absolutely loves this place. His favourite part is being able to choose his own ingredients and build his bowl exactly the way he likes it. There's a good variety of ingredients to choose from, so he really enjoys picking what goes into his bowl. The pricing is based on the weight of your bowl, so keep that in mind when choosing your ingredients. The staff at the counter are friendly and patient, and they take the time to explain the different sauce options, which is really helpful if you're visiting for the first time. They also have vegan options available, which is great for those looking for plant-based choices. Another nice bonus is that each hot pot comes with a complimentary drink and ice cream! This is a self-service kind of place, and it's usually crowded and lively. It's not your typical high-end restaurant with a fancy ambience, but it has a fun, casual atmosphere. The staff are helpful, and the whole experience is more about enjoying your food and choosing what you like. For me, the overall experience is okay, mainly because the flavours and sauces aren't quite to my taste. My son, on the other hand, really enjoys it, and we've already been back for a second visit! If you have a teenager, definitely give this place a try! Especially if they love having a say in what goes into their meal, they'll enjoy choosing their own ingredients and creating a bowl to their liking. It's a fun food experience to share with your teen, and judging by our two visits in just one month, it's definitely a hit with my son!

The concept is Chengdu-style Sichuan skewer hot pot and it is the real deal. You browse and order…read morefrom an iPad at the table, choosing from ready-to-eat skewers or uncooked ones to drop into your bubbling broth. Skewers start at just $1 each, which makes the whole experience incredibly fun and affordable. We ordered the fried sausage skewer, sliced beef, pork belly and the numbing spicy beef skewer. All excellent. If you love mala spice, that last one is non-negotiable. We chose three broths in one big shared pot - spicy, pork bone and tomato. The size of the pot alone is impressive. Each broth has a completely different character and dipping between all three throughout the meal keeps things interesting from start to finish. Do not skip the sauce bar. Mix your own dipping sauce or ask the staff to make the signature sauce for you. They have a special house oil that goes into it and it is genuinely incredible. The panda theme throughout the restaurant is charming. Panda aprons to wear at the table, a panda show on the screen, cute decor throughout. It adds a fun and unique energy to the whole experience. Three people, three broths, skewers all evening around $100 total. Outstanding value. A must visit in Richmond.

We've discovered an authentic Chengdu-style hot pot where everything is on skewers -- meat,…read moreveggies, you name it! It was our first time trying Chengdu hotpot 成都火鍋（ (aka Sichuan hotpot 四川火鍋), and we did some homework beforehand. Chengdu hotpot stands out for its aromatic, complex flavours and less oily broth than the Chongqing style. Yuan's Hot Pot 袁记串串香 nailed it! We ordered COMBO A ($83.99), meant for two, but honestly, it feels like a feast for three. What's in COMBO A? ~ 50+ skewers packed with meat and veggies ~ Dual broth: House Special Spicy ~ Soup Base & Pork Bone Soup Base ~ Sweet potato vermicelli ~ 2x House Special Dipping Sauces The spicy broth was bold and flavorful without being overwhelming, and the variety of skewers kept things exciting. Their signature dipping sauce with Yuan's Hot Pot Sesame Oil is a game-changer -- so fragrant and not greasy. Yuan's Hot Pot 袁记串串香 brings the bold, authentic flavours of Chengdu straight to Richmond. We've fallen in love with Chengdu-style hotpot and can't wait to return to try more! Highly recommend! Food: 5/5 Must Try! Service: 5/5 Kids: 4/5 Yay! Price: $50-$60 for two Presentation: 2/3 Parking: 4/5 Finding parking during meal hours is challenging despite a sizable parkade. Tips: * Must-Try Dipping Sauce: Pair their signature Yuan's Hot Pot Sesame Oil (in cute single-serve cans) with the House Special Dipping Sauce. It's flavorful, not greasy, and you can add as much as you like! * Customizable Spice: Their House Special Spicy Soup Base, imported straight from Chengdu, is adjustable! Use as much as you want and take the leftover package home for your next hotpot night. * BOGO Alert: Visit on the 17th of any month for their Buy One, Get One deal--perfect for sharing with friends or family! * Discount Deal: Share a review on Google and score $3.99 off a limited-selected dish. Would I Return: Yes ‍