haidilao is one of my favourite places to celebrate a birthday! Staff are so attentive, and as long…read moreas I've called ahead, they will always set up some sort of display/ decorations. Most recently, I received a "meat cake" for free (I believe approx $25 value). Additionally, they will sing you some sort of birthday song (either in mandarin, cantonese, or english, depending on the language you speak to them in). I love also taking advantage of the sauce bar - we were able to make our own "tomato" soup base using ingredients only from the sauce bar!

A convenient location close to the vancouver airport. The staff at this location were super…read morefriendly and accommodating. They helped us store our luggages behind the counter while we were dining. There's a small parking lot and also underground parking. It's a lively location with lots of people but there is plenty of seating so we didn't have to wait long, especially on a Friday evening. They ask if this is your first timto HDL and give extra guidance if needed. You order on the iPad and they'll bring the it to your table. There's also a self serve sauce bar with side dishes, fruit, and dessert. HDL is always delicious! The protein & veggies are fresh and they present it prettily. It definitely adds up quickly for a la carte ordering but worth the experience for people eating hot pot for the first time! Make sure to order the dancing noodle too!

My new favorite hot pot place! We got a white pepper and…read morespicy broth, and both broths were soooo flavorful! The à la carte had a huge range of food and was fairly affordable. Once we put our orders in, they were incredibly quick with bringing the food. The food was fresh and not frozen. The sauce bar cost per person but I feel like that's usual for many places now. The service was quick and they were great! There was a/c so it didn't feel overly hot with the hot pot. The tables were spaced out so we didn't feel cramped. They had side carts for our extra food since our table was full. We enjoyed this place so much and prefer this over many other popular hot pot spots!

I liked their AYCE menu and had been wanting to come back, only to find out when we sat down that…read moreAYCE was no longer available. Huge bummer. We arrived around 9 PM and stood at the entrance for 3-5 minutes while multiple staff walked past us without any acknowledgment. Most tables were empty, so it wasn't clear whether we were supposed to seat ourselves. I eventually had to stop someone, who then brushed us off and grabbed someone else instead. After sitting down, I asked about AYCE and was told it was discontinued in October 2025. The waiter mentioned happy hour and said we could get an extra discount with a student ID, but when we showed our U.S. student IDs, they wouldn't accept them. Lame, but whatever. The price is acceptable during happy hour. The seats are uncomfortable, and the kitchen was very loud that night. The floor vibrated on and off throughout our meal. The biggest issue: bugs. They clearly know it's a problem since there's a small fan over the sauce station to keep the bugs away, but it didn't help. We found a dead bug in the sauce we made before dipping our food. There were also bugs flying over our food the entire time (see photos). That alone is unacceptable. Food came out almost instantly after ordering on our phones. Impressively fast. Everything tasted good, but I wouldn't order the spicy broth again. I know that's the style, but even at one-star spice it was extremely oily and overpowering for me. Another ongoing annoyance was staff constantly messing with our stove. On both visits, we ordered multiple broths. The spicy broth boiled aggressively because of all the oil, while the non-spicy broth barely simmered. We didn't like the spicy broth at all and just wanted the non-spicy one hot enough to actually cook food. Every time I turned up the heat, staff immediately turned it back down because the spicy broth was boiling. As a result, the non-spicy broth never properly boiled the entire meal, and our food was likely undercooked. Extremely frustrating. Last time we came, we got complimentary ice cream at the end. This time, we didn't. I assumed they stopped offering it, but based on other recent reviews, they just didn't give us one. I'm not coming back until AYCE is back and the bug problem is actually fixed.

Got seated promptly upon arrival at 6:30 pm, which was when our reservation was. They have little…read moresnacks like popcorn, candies, and flavoured water outside for you if there happens to be a wait. Host explained the restaurant to us and server kindly explained the menu too. All ordering is done via iPad, each person gets their own broth and pays a small fee for an unlimited sauce/appy/dessert bar. Our go to is the pork bone broth, which comes with some acoutrements inside the soup already. We decided to get a few of the set menu which comes with unlimited rice or noodles, as well as some a la carte items. Sauce bar is extensive with lots of options, and there are lots of appys like kimchi, chips, edamame beans, and a selection of fruits. Food came out super fast and was good quality, the meat we chose was more on the lean side but was not tough at all. Everyone was stuffed especially with the ice cream at the end!

Came here for an early Birthday celebration and also because my boyfriend's niece wanted to try…read morehot pot. We got to do the virtual spin and it landed on plum juice, which we were disappointed in. We asked if we could spin again, which the staff happily agreed to. We then spin and won a free plate of lamb meat - yum! We ordered three lunch sets - one with flat iron beef, one rib eye beef, and one wagyu. We all really enjoyed all the beef and also the free plate of lamb. We left so full but satisfied and tons of leftovers. My boyfriend's niece was really happy and enjoyed the entire experience, especially the candy bar, snacks and the ice cream. Another great experience at the DolarShop Richmond!

First time at Big Way after witnessing all the hype and line ups. Came here around 8:40pm on a…read moreSunday night with two other friends and there was no wait to get in or to get a table. My friends gave me some great tips on the "heavy" items to avoid getting so I mainly loaded up on frozen meats, spinach, and vermicelli. I splurged and got some tripe, a beef ball, a fish tofu ball, and piece of fish too. I got the collagen bone broth and my total came out to around $15. It's nice that there is a small sauce bar included, along with kim chi. I made my own sauce but my friend's also recommended adding more raw garlic, cilantro and green onions when my food arrived. Broth was really nice and the $15 bowl filled me up. Good quality food for a very reasonable price. Service was also good with water pitcher refills and asking if we were ready for ice cream. While the ice cream is no DolarShop, it was still decent that it was included. I see why Big Way is so popular. I would avoid when it's busy and one has to stand and wait to get a table but otherwise, solid choice to dine solo or in a small group. Will definitely be back and likely try other locations.

Greeted at the door and was told about the new drinks and broths. Away we went to pick our items…read moreand then to the till to pick the broth. Let them know if you want to order rice or add cheese :) sauce bar was kept clean service was quick and staff were friendly. When seated they will quickly provide you with lemon water. Free ice cream at the end of the meal. Great way to end the meal.

We've eaten here before, our boys wanted us to experience Cho Cho since it's one of their favourite…read morerestaurant. We were pleasantly blown away! We totally enjoyed the food, the explosion of flavours with so many variety of ingredients that you can put together and freely make your own concoction is truly a joy to experience! There's something for everyone even for the fussy eater! It's a great get together for family and friends, the place is modern contemporary, tastefully designed that is functional and spacious. The staff are friendly, professional, warm and attentive and for the price we were fully satisfied .

THIS SPOT AFTER A CONCERT JUST HITSSSS!!!…read more My friend and I got here around I want to say late 11pm-ish for a post-concert meal and it was worth starving all day for. It's AYCE, you order the broth and meats with your server and the rest of the toppings, noodles, vegetables, you grab yourself! They also have a make your own dipping sauce bar. The place was very clean, the tables are huge, and the area to grab the toppings was always well kept and stocked. I feel it's important to mention that they also offer halal meat as well!

The concept is Chengdu-style Sichuan skewer hot pot and it is the real deal. You browse and order…read morefrom an iPad at the table, choosing from ready-to-eat skewers or uncooked ones to drop into your bubbling broth. Skewers start at just $1 each, which makes the whole experience incredibly fun and affordable. We ordered the fried sausage skewer, sliced beef, pork belly and the numbing spicy beef skewer. All excellent. If you love mala spice, that last one is non-negotiable. We chose three broths in one big shared pot - spicy, pork bone and tomato. The size of the pot alone is impressive. Each broth has a completely different character and dipping between all three throughout the meal keeps things interesting from start to finish. Do not skip the sauce bar. Mix your own dipping sauce or ask the staff to make the signature sauce for you. They have a special house oil that goes into it and it is genuinely incredible. The panda theme throughout the restaurant is charming. Panda aprons to wear at the table, a panda show on the screen, cute decor throughout. It adds a fun and unique energy to the whole experience. Three people, three broths, skewers all evening around $100 total. Outstanding value. A must visit in Richmond.

We've discovered an authentic Chengdu-style hot pot where everything is on skewers -- meat,…read moreveggies, you name it! It was our first time trying Chengdu hotpot 成都火鍋（ (aka Sichuan hotpot 四川火鍋), and we did some homework beforehand. Chengdu hotpot stands out for its aromatic, complex flavours and less oily broth than the Chongqing style. Yuan's Hot Pot 袁记串串香 nailed it! We ordered COMBO A ($83.99), meant for two, but honestly, it feels like a feast for three. What's in COMBO A? ~ 50+ skewers packed with meat and veggies ~ Dual broth: House Special Spicy ~ Soup Base & Pork Bone Soup Base ~ Sweet potato vermicelli ~ 2x House Special Dipping Sauces The spicy broth was bold and flavorful without being overwhelming, and the variety of skewers kept things exciting. Their signature dipping sauce with Yuan's Hot Pot Sesame Oil is a game-changer -- so fragrant and not greasy. Yuan's Hot Pot 袁记串串香 brings the bold, authentic flavours of Chengdu straight to Richmond. We've fallen in love with Chengdu-style hotpot and can't wait to return to try more! Highly recommend! Food: 5/5 Must Try! Service: 5/5 Kids: 4/5 Yay! Price: $50-$60 for two Presentation: 2/3 Parking: 4/5 Finding parking during meal hours is challenging despite a sizable parkade. Tips: * Must-Try Dipping Sauce: Pair their signature Yuan's Hot Pot Sesame Oil (in cute single-serve cans) with the House Special Dipping Sauce. It's flavorful, not greasy, and you can add as much as you like! * Customizable Spice: Their House Special Spicy Soup Base, imported straight from Chengdu, is adjustable! Use as much as you want and take the leftover package home for your next hotpot night. * BOGO Alert: Visit on the 17th of any month for their Buy One, Get One deal--perfect for sharing with friends or family! * Discount Deal: Share a review on Google and score $3.99 off a limited-selected dish. Would I Return: Yes ‍

Pleasant, friendly service, although they forgot to bring us our pitcher of plum juice even after…read moreasking twice. So, we said we don't need to load up on sugar water! We were a party of 8. Comfortably sat in their long table with two family pots that was perfect for 8 people. Great for family sharing and conversations. Friday night at 6:30Pm, crowded and no AYCE at this time slot. The beef and lamb were very good & fresh, as were the veggies. Our favorite was the carp fish. You'll have to allow 25 to 30 minutes for them to cut a fresh whole fish, but worth the wait. We had the broth pot that was split into 3 flavors -- mushroom, tomato, and fish maw. All good. The tomato broth paired very well with the handmade noodles. The sauce bar included peaches in syrup, fresh orange slices, cake, edamame, and the usual condiments all included for $2.99 per person. We also got Melon ice cream bars for dessert. Brought a bunch of Canadian Caucasians (white folks) here and they just loved it!! LOL.

My family loves coming here for lunch. You get a variety of meat, vegetables and sides. You can…read morealso create your own dip, which makes the experience even better. I love the individual pot setup, which allows every diner to get what they want. There's a variety of meat to choose from. You don't need to be an expert to cook your food. Everything comes out great and is rarely overcooked. To avoid overcooking your veggies and meat, just put one serving of the ingredients for each round. Once it boils, you're ready to go!

New and improved menu. They've added freshly grilled BBQ beef and chicken seasoned with cumin to…read morethe regular AYCE menu. Very tasty. Service is always good. Sometimes things take a bit longer but all good. The only thing I question is why some of the hot pot items like beef balls and tofu are served at the sauce counter. It opens up to cross contamination. That's said, they do have some good cooked food in warmers, last night was braised beef.

Looks like Thumbs Up has renamed itself Liuyishou. I assume it's the restaurant, as the new logo is…read morealso "thumbs up". Free parking is available in the strip mall lot. Be sure to register your plate. The sauce station is still as epic as before. They now have an AYCE option, which sure beats a la carte. Looks like they have finally learned. Selection is quite excellent. Special mention to their golden chicken broth. This one is seriously delicious. Pork bown broth was pretty good too. No complaints. This place also includes some cold drinks (mango or strawberry) with AYCE, which is nice for washing stuff down. Meats are quite fresh. Seafood was good too. Looks like there's now a viable alternative to Happy Lamb. Friends and I left happy. Recommended.

Fresh beef on Thursday or join their group chat for diff time…read more Tried the salty egg congee base Geoduck good

Richmond has some very good restaurants for hotpot. Garden City Hotpot has been operating for…read morequite some time in Richmond has had earn my excellence reputation. People who hasn't try their dimsum for lunch should give a try. Their lunch dimsum menu has a variety selection and definitely worth a try to many food lovers.

My friend and I did a day trip to BC from the US and this was our last stop (other than Molly tea…read more:)). We don't have a reservation and there was an hour wait. We decided to give it a try and that was a very smart decision! We were seated within 30min and the service was excellent from there on. The wait staff was attentive and always were checking on us and making sure the broth was the correct temperature, the meat was replenished, and drinks were refilled. The selection of fresh food was impressive. This was my first hot pot and my friends 2nd. The bar has been set high as my friend said this selection was much more impressive that her first hot pot experience. They had a sizable dessert selection as well as various noodle options. Also hala meats and broth which was amazing! I got the beef broth which comes out white because it's from the bone marrow and hala. My friend ordered the vegan tomato broth which was very rich and had a tomato soup consistency. We added water which made it more of a broth and still kept the flavor. I got the beef flatiron which was the perfect texture and the most popular cut. I highly recommend this place. Make sure to make a reservation and get the ice cream that is offered at the end of the meal. It's 10/10

We enjoyed the food, although my friend and I preferred to order on a tablet like the Burnaby…read morelocation but that was fine. Service was good and prompt until the end. We paid our bills and was finishing up our ice cream when the server came up and asked multiple times if we have paid. We informed him that we did and he hovered over our table insinuating that we were trying to skip our on our bills. It was very bizarre as he was the one who took our payment and we assumed he can see that the meals have been paid on his tablet. It was a very unconfortable experience and ruined our evening.