Bark Avenue Pet Supply is one of those places that I have driven by hundreds of times, but had not stopped at until recently. One of the puppers had a birthday and wanted to go there, so we did! They have an awesome selection of healthy items for your furbabies! So many high-quality ingredient foods and treats! They also have a great variety of bones, toys, and training tools! I loved that they have human-grade cupcakes and other baked goods for four-legged family members! I didn't take the liberty to try any of the treats, but one of the helpful ladies who worked there told me that she tried them. A trip to Bar Avenue will most definitely lead to happy doggies! Can't wait bring the pups back again! *****FIVE STARS***** read more

Always a great selection! Always great customer service! Always a pleasure to shop here!

We've been buying our preferred brand of dog food from Bark Avenue for several years and love supporting this small business. The store is so cute and clean and conveniently located! They have a loyalty rewards program which has given us about 4-5 bags of free dog food over the years! Thank you so much for being so great!! read more

I used to love this place until today. I arrived at 8:58 clerk at counter made no effort to start to open door, I left because I couldn't wait returning after an hour. I was charged twice on my card for the dog food I special ordered. Manager said that the pending charge would "go away", but hasn't yet. I felt they were rude...after spending thousands at the vet, groomer and not to mention the free advertising I've given them over the yrs! I also felt so strongly about how rude they were over the duplicate charge that I cancelled future orders. read more

All the staff are very helpful and friendly, Jeff will go out of his way to help!! Love Bark Avenue !! read more

Perfect place for all my pets needs. We feen Nutrisource and Bark Avenue Pet Supply is always stocked. If you communicate with them they will make sure their order your preferred flavor of food so you won't show up to an empty shelf! The employees are always so nice and happy to see the dogs when we bring them in. Thanks to the employees, I've discovered two new treats that my dog absolutely adores. I've used their curbside service during the pandemic and it was very helpful. We love coming here for our food, treats and toys. read more

VERY expensive. For example, Steve's Real Dog Food (20lb Beef) is over $160 here! It's $119 at Fetching Dog in Scottsdale (rare for anything in Scottsdale to be cheaper than a Mesa store). I find everything else at this store is similarly overpriced. They often screw up special orders. read more

They carry an enormous variety of pet foods. We use Fromms and they always have it in stock. The employees are very helpful and friendly. read more

This store is over-staffed by inexperienced, poorly trained, lazy kids who lose special orders and don't follow up. If you're having them special order anything...forget about it. Not to mention, the prices are outrageous. read more

Love the whole Bark Avenue family!! The folks at Pet Supply are so friendly and always willing to help to find a product. Sometimes they search after a delivery so we don't have to make a trip back!! Love that!! Dr. Kelsey takes such good care of our cats, Francis and Sissi!! And she's from Ohio near my hometown!!! Thank you to you all!! read more

Needed a new collar and dog tag for my puppy Cali, I actually asked Facebook "Mesa Living" to recommend a small, locally owned business that I could support instead of going to the big box stores, this was actually one of the recommendations. When we walked in instantly the young girl that was working today was very sweet, really interested in our puppy... And very eager to assist us with the tag machine since this was my first time doing it on my own. While we were there we picked up a bully stick as well, they have all the treats that your puppy could possibly want, we will return! read more

Bark Avenue Pet Supply - Tag machine - Pet Stores Near Me - Mesa, Arizona

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Great selection, awesome rewards, good prices. They make it easy to have a happy healthy dog.

I've been going to bark Avenue for years. I always love the people who work there as they are so helpful and I am quite inquisitive. I've learned a lot from them over the years and I also really enjoyed their dog trainer. They also strive to keep their prices low which I appreciate quite a bit!! read more

Came into Bark Ave to bathe my two pit bulls. The staff was super friendly and explained everything about their bathing stations. They have EVERYTHING so no need to bring anything from home. Thank you Bark Ave for providing this service at your Gilbert location. It is truly appreciated. read more

The staff are great. I love the products they offer and are always bringing in new things. Highly recommend.

The people that work there are amazing. They know their products and are always very helpful.

Service is always friendly and willing to help carry my bag of dog food to the register and my car. Always appreciate the staff here!

People are super friendly and they are the only pet store that Carrie's my brand. .....

Staff are always helpful and the dog food is high quality. I have been shopping here a few years now and each visit is a 5*.

The following was sent to the owner of Bark Avenue along with an Excel spreadsheet of the products purchased along with the various dates that they were picked up from the store and what was still pending pick-up. I NEVER received a response from Dr. Ainsworth nor any reply from Bark Avenue. It saddens me and, at the same time, angers me that this occurred. Dear Dr. Ryan Ainsworth: I can remember how happy I was when I first started going to and purchasing from your Pet Supply store. The staff was friendly, helpful, and quite knowledgeable. The variety of products available was amazing. I was very grateful when you would have very large discounts and, at times, your staff was kind enough to hold the frozen food for me while I made room in the freezers. Unfortunately, the last few experiences this year have been, least to say, frustrating. Here are a few things that have occurred: (1) having placed an order and having been informed that it was ready to pick up, arriving only to find that which was supposedly put aside for me was not available and then having to purchase the same product in a smaller bag just to get by until the original product arrived, (2) having placed multiple orders on line on various occasions, and receiving a call that the product was not available and, therefore, I needed to make a substitute last minute purchase, (3) having been called to pick up an online purchase which had already been picked up, (4) having notified certain staff that I was going to pick up frozen products that I had purchased and were being held for me [again, for which I have been VERY grateful] and being charged again for the products, (5) quite a few of my last purchases there (the Stella and Chewy, Primal and Instinct frozen patties) must have thawed out at some point before my purchasing them and were re-frozen (they were stuck together and oxidized-brown instead of the bright red color that they used to be). For that reason, I started ordering the OC Raw which were in MUCH better condition when I opened them. And, by-the-way, I informed your staff of this on more than one occasion and the problem persisted. I happen to live 30 miles away from your store, but I continued to be a loyal customer for my past two dogs as well as my present one because I prefer supporting small businesses as opposed to large corporations and, especially, a small business that was exceptional on many levels at one time. I, myself, am a small business owner. I am lucky to have a friend that lives less than a mile from you (who, in fact, told me about your establishment many years ago) who has been kind enough to pick up many of my orders. After having sent two emails to Mr. Ben Dillon concerning the pending products for which I had already paid (please see attached) and not having had any response, I decided to do a little research and I have found another store much closer to my home. Another small business that I am happy to support. Whatever changes in staff and administration that has occurred over the past year and, possibly, due to the pandemic, has left my dear friend that recommended your business, and me, very disappointed with our interactions with your staff as well as the many mistakes made on their part. As the owner, I would hope that you would be happy to hear from a customer about his or her experiences and grievances to possibly assist you in making appropriate changes for existing customers. I have deleted my past reviews of Bark Avenue and now, I do not plan on rewriting an honest review until I have pondered this further. I am also hoping that I am given some sort of compensation for the products that still have not been picked up. Even though I had e-mailed Mr. Dillon that I was going to pick them up, each time that I went there they were not released to me without paying for them. I am also hoping that, as the owner of Bark Avenue, you will have the courtesy of a quick and honest response to this letter along with the appropriate refund or store credit. Sincerely, read more

Always a great experience with Ben & Staff.... along with awesome selection of best quality products for your fury family members, they're very knowledgeable, helpful, & friendly!!! Thank You again, Don Hattery read more

They have a tremendous selection of top quality items for all your furry friends. Excellent service and friendly personnel. Great toy section for dogs! I bring my out of town visitors to see this fun store. read more

I love this store. I have been coming here for a long time. They have one of the most complete selection of healthy pet foods and supplies in the Valley. The staff is very helpful. I highly recommend them. read more

We love supporting small businesses and Bark Avenue is great. They remember you and are always so helpful

I have gone to Bark Ave for years and here's why! They have great quality food and their customer service and knowledge is top notch! Ben and the entire team have taken great care of myself and my dogs Gabby and Jasmine! I highly recommend them! read more

Always very helpful. We have had a new puppy and getting her to eat and finding the right, nutritious food for her has been a problem. The staff has been great! And, they have all the good stuff. read more

I love the ability to call and check stock levels. The staff will set aside whatever I need and tag it behind the counter for me (every time). read more

Our dog can only eat high quality dog food. Almost impossible to find. Found out Bark Ave carried it. My 1st trip there was . WOW. They literally have EVERYTHING. They also gave me tons of samples for him to try. They have a rewards program AND they also deliver. read more

Great place with extremely knowledgeable people. Rick is always a wealth of information.

Great prices. Friendly helpful staff. Our dogs love their food and treats. Every 12th bag we get a free one. They also give us a free treat or topper bag every time we visit! read more

I love this place. They have a great price on raw dog and cat food and a great variety. Plus they keep track of the manufacturers discounts. Super friendly and knowledgeable. read more

Bark Ave has special ordered a specific food for my fur baby since I moved here. It's a version that they don't typically carry but have helped me every time without a problem. I truly appreciate the customer service. read more

The original review, written below, got yanked after 2+ years being here on yelp because of vulgar language...here it is, in its glory, without the C bomb being dropped. ******************************** I am not sure what happened, but somewhere around December things were getting sloppy here at Bark Avenue. I figured it was the holidays and my last trip there wasn't very pleasant - the snotty cashier who glared at me when I walked in should've been an indicator. She looked at my credit card and ID and said it should match. That is an ongoing battle with Wells Fargo for the past ten years, btw - they haven't been very good at issuing me a new card with my married name. Nevermind that my AZ DL has my maiden name as my middle name with my new last name, so you can clearly see the that I am the person, anyway, I digress. I told her that it's been a battle with Wells Fargo. The cashier merely looked down at me and said, "Next time I may not permit you to buy anything from here." *insert record scratching noise here and hit the rewind button* The cashier merely looked down at me and said, "Next time I may not permit you to buy anything from here." Ok, I did hear correctly and you did read correctly, too. WHUUUUUUUT?! Again. WHUUUUUUUT?! Whuut?! Ok, maybe holiday shoppers and family life is stressing her out, so I cut her some slack. Friends who have gone there on my recommendation have found service to be downright rude and obnoxious. I went back there last month - I've been meaning to write a review, but have been stalling - and the cranky woman's partner in crime was there. The same condescending woman from December rang up my purchases, didn't even look at me, nothing. Kept talking to her friend. I paid in cash this time...not even a thank you. No acknowledgement, nothing. Calling it like I see it - Bark Avenue is overpriced and frankly, I don't want to have to pay for poopy butt snobby, horribly DEPLORABLE AND REPUGNANT customer service. Avoid Bark Avenue. I'll drive to Scottsdale or Phoenix or order my dog's food off the internet. It's not worth the hassle. Avoid Bark Avenue. They think they're better than the others...and they're not. I had always been a staunch supporter of local businesses, but this is one local business who lost my support. read more

When I was first on my quest for the perfect dog food for my Miniature Pinscher (before I realised he was allergic to cooked meats, different story for a different day!)m this was one of the places I checked out. It has a fun selection of toys, collars, beds, bowls, shampoos and other things that aren't really necessary to the survival of your animal. A decent selection of raw feeding foods, and a HUGE selection of quality kibbles. The ladies here used to be very friendly but I think that now that they keep winning "Best Pet Store In Arizona" type awards it has gone to their heads. Last time I was here I wasn't even given a glance at. The prices are also horribly overpriced, and you can find the same thing for cheaper at different stores or online. read more

Great competetive prices. I was stuck between a couple choices and they gave me sample instead of having to buy the full size. I will be back soon the buy the full size, thanks guys! read more

Terrible customer experience. I walked in with my mini poodle to have him try some new foods because he is a picky eater. I was kicked out because he didn't have a leash. The guy said, "it's not my policy it's the owner's policy and I saw his driving around the store today so I have to enforce it". Let me get this straight.. the reason you are throwing out a potential BRAND NEW customer who buys a lot of stuff on a weekly basis is because your owner is driving around. I could fund this guy's paycheck with what I spend on pet supplies between my three dogs and two cats. Sorry, Bark Avenue, you lost a new customer before you had one. read more

Awesome supply of dog and cat treats, food, and toys. Everything here is high quality, and prices are comparable, if not cheaper, than what you can find on Amazon. The aisles are well organized and easy to browse through. I picked up a few grooming supplies, treats, and some food for my dogs (They offer The Honest Kitchen dog food here, one of the best on the market!). Service was fast and friendly. Definitely a good place to get supplies for your pet. read more

I just love this place Sometimes I take my dog with me to pick up her dog food, but when I Don't the employees still ask about her by name. Yesterday I stopped in because I wanted to change dog food and the employee I think his name is Ben took his time explaining what dog food would work best for my Doberman. I will only shop here. Great service read more

Love this place! Went there recently to get some food for some picky dogs. Rick gave me a bunch of samples and I was able to decide on things that my spoiled pups would like to eat. Went back today and got more help from Ben. Everyone there is very knowledgeable about the food and has lots of samples that you can try to make sure it's something your dog or cat will like to eat. Highly recommend them! read more

I love Bark Avenue because it lets me feel so good about spoiling my dogs. I have to confess that my dogs have a blog. My dogs have a blog that receives 3 times more hits in a day than my personal blog does. I am one of those people, I am a crazy dog person, I admit it. I have 2 dogs that are as close to kids as I will ever get , so when I discovered Bark Avenue I was very excited. They only carry premium, high quality dog foods. Nothing here was made with tainted gluten from outside of the US. They carry a wide range of treats and chews and for folks who have their dogs on a raw food diet they offer some raw food selections. They also have a great selection of toys, leads, harnesses, beds and accessories. They have products for cats and birds in addition to the large selection of dog items. There are no pets for sale here, which as Martha Stewart would say, is a good thing. If you save your receipts after $300.00 you receive 10% off your purchases. Considering I don't need to be saving for my dogs to go to college or to get their boobs done to fit in with the Scottsdale crowd, I will probably spend $300.00 on my fur kids in no time at all! read more