Adopting from Best Friends Kennels was the best decision for our family. We found them online and I…read moresent a message through their website. I received a response within an hour. Naphtali and I communicated through text and she walked me through the process, answered every silly question I had and sent me videos and pictures. Of course I was worried (like with anything on the internet now) that it might be a scam but I felt right away after talking to her that this was real. We FaceTimed and she sent me picture updates and videos. We live in San Diego so we were trying to figure out schedules to get out there but she had already planned on a trip out this way so she offered to drive our puppy directly to us. AMAZING! Our Rosey is absolutely the most well behaved, sweet, calm but fun and playful dog I've ever met. We love her so much And are so thankful to have found Best Friends Kennels!

We had such a wonderful experience with Best Friends Kennels! From the very beginning, Naphtali was…read moreincredibly helpful, kind, and knowledgeable as we went through the process of choosing our new Brussels Griffon puppy. She answered all of our questions with patience and made sure we felt confident in our decision. You can really tell she cares deeply about the dogs and the families they go home with. Thanks to her guidance, we now have the most adorable little pup, and we couldn't be happier. We highly recommend Best Friends Kennels--and especially Naphtali--for anyone looking for a healthy, happy, and well-loved puppy!

Symba has been home for one week & we could not be happier!! He is well mannered and full of love…read more The staff is welcoming, friendly & knowledgeable. They are thorough & thoughtful, highly recommend!

We had the absolute best experience at Animal Kingdom in Arizona Mills Mall, and we couldn't be…read morehappier with our decision to get our cream golden retriever puppy from here. From start to finish, the entire experience was thoughtful, transparent, and genuinely caring. Our puppy is beyond precious--healthy, happy, and already such a beloved part of our family. You can tell he was raised with care, and that Animal Kingdom truly prioritizes the well-being of their animals. A huge, heartfelt thank-you to Danica, who made this experience truly exceptional. Danica is one of those rare people who clearly loves what she does. She walked us through every single detail, answered all of our questions thoroughly, and made sure we fully understood exactly what we were signing up for--no rushing, no pressure, just honesty and care. She made us feel confident, supported, and excited every step of the way. Buying a puppy is a big decision, and Danica made the entire process feel smooth, personal, and reassuring. We never felt like "just another customer." Instead, it felt like we were being guided by someone who genuinely wanted the best outcome for both us and the puppy. If you're considering getting a puppy and want an experience that is professional, transparent, and full of heart, Animal Kingdom at Arizona Mills Mall is the place to go--and if you can work with Danica, consider yourself incredibly lucky. We will forever be grateful for this experience and for our perfect little golden boy.

We adopted a dog from them a couple weeks ago and everyone was so nice when we came in to meet him!…read moreI guess the dog we picked was a favorite and it really showed because everyone wanted to come say bye to him and was so excited he was getting a forever home and he was so excited when they came out which really shows how well they treated him. You can tell how much they care about the dogs they have there!! They also wanted updates on him and how he was settling in and it was just all around an awesome experience and we absolutely LOVE our new dog!! He is such a sweetie pie and exactly how they described him. I got a like 8 page meticulous medical report on him and his health because he was part of a group of dogs they got from an overcrowded home and quite a few were sick when they got them. It was such a great experience and when we are ready to get another dog, we will absolutely be back! Couldn't recommend this rescue more!!!

My experience adopting a 9 or old shih-tzu has soured me on evercadopting another pet. I later…read morelearned just shortly after adopting her for $400 that she was actually much older than nine years. Two vets estimated her age to be 12 to 14 years old. We found out she couldn't see much at all. Thiscrescue had to know this information already. There was no mention at all about her health. I believe the foster knew too. The foster told us she felt this shih-tzu was much older!! Bottom line, I would not have adopted her if I knew she was much older than nine. $400 to get her at the end of her life. Sad. I love dogs and am giving her the best end of life years I can. But this experience with AZ small dog rescue was like a switch and bait, thought I was adopting a 9 or old with some decent years left. Instead, she is much older, blind and not healthy. These rescue places need to be more honest in their advertising.

I needed a "feline fix " and I had a great time on my first visit, so much so I am volunteering…read morewith Saving One Life, who cares for the cats living at the cafe. The cafe itself is nice, the snacks and merch they sell are very reasonably priced and it's just a cool idea and chill environment. I will definitely support the cafe as a business by visiting along side signing up to volunteer to do chores that tend to be done to care for the cats.

The woman who owns this place does not know how to communicate. It's also not a cafe... it's just…read morea room full of underfed cats advertising 'events'. MY good friend adopted 2 cats from here. It was a total hassle, horrible communication. And when we went to visit them before the adoption we were accosted by children at some sort of birthday party. The cats were STRESSED. WE WERE STRESSED. They scheduled our meeting with a birthday party for some young kids who were just flicking cat toys in our face and all the cats faces and running around so we couldn't interact like we would have hoped too. When we went to pick the boys up finally( 2 brothers who we were told wereNOT bonded but absolutely were.. thank goodness we took both)(..There was some sort of 'date' event going on and I had people swarming me constantly while I was trying to connect and CATCH the kitties we were taking home. It was a disaster. The price to adopt both was a Little outrageous as well considering you could tell they were fighting for food.... I appreciate what this woman is doing and please please adopt and don't shop, but be ready to spend some money and be frustrated trying to adopt.... Or even get a coffee from this cat 'CAFE'

"My cats inspire me daily. They inspire me to get a dog!" ― Greg Curtis…read more The cat distribution system has finally gotten around to me and chose to give me the fluffiest lint trap of a cat. She's a part-time outdoor cat (mainly roaming the streets in the early morning) that chooses to pop in for a warm bed (usually my laptop) and some freeze dried space niblets (seafood flavored kibble). Ever since Gracie came into my life, a name I heard my neighbor's calling her, I've been trying to get her little things here and there to make her life better. As I type this, I see the cloud cat tower she's used once while getting a delivery alert for the outdoor house I bought her. So when I was at Whole Foods recently, I noticed this pet store right next door. With time to spare, I meandered in to see what offerings they had. Their dog selection is the majority of the store with two rows for felines and even less for other types pets you might have. They also have a dog washing station for those who might need to bathe Bruno. The price point is a bit higher but I believe you are supporting local. So while your buck might not get you too far here, at least it's going to a family-owned business.

Been here several times and I've always found what I've been looking for. I get the impression they…read morehave a high turnover in staff but everyone has been super nice. I just miss the people I developed a rapport with. This time I met Jon who was super friendly and articulate, you can tell he's a smart chap. He was enthusiastic and made me and my pet feel welcomed.

Best Rescue Ever. We had a bad experience with another rescue and Follow Your Heart Rescue was very…read morepatient with us The process was super easy and they were very thorough on the adoption process. The best part is they informed us how their rescue works and assured us that they are there for us 100% through the whole process. Even after adopting your new pup. I love how super quick they are to responding to messages, emails, phone calls. They really want to find their puppies and dogs, a forever Home. We are happy with our new Pup Tank and we renamed him Milo. Thank you Follow Your Heart Rescue for allowing us to believe in 2nd chances and helping us find our new fur family member! He is so loved! Ohh and spoiled!

We love our puppy Andy that we adopted this April! We met him at the Petsmart event and fell in…read morelove. The event was a bit chaotic in knowing how to fill out what to get to meet a dog but it all worked out. We were shocked novody else was interested in this sweet boy and his foster eas very kind and informative to help us make sure he was a good fit for our home. They were also very patient with us running around to grab supplies. While the adoption fee is a bit higher than some rescues there is a tax break and it's nice that majority if the shots were paid and planned along with the neutering. Andy came home healthy with us and immediately took to his big sister who he loves so much. It was nice that he had spent time with his siblings so he was used to having another dog around and is just a great pup for our family! Can't imagine not having adopted him the day we met him.

While I would love to brag about this place, here is the truth. I have been a foster for AAWL for…read moremore than five years and have watched them go down hill so badly that I can't work with them anymore. They are turning away health cats and dogs (after scheduling their intake) for reasons that don't exist but for financial reasons, when they are in the business of helping homeless animals. I have sat in the lobby and watched how rude the girls have become with volunteers and the people dropping off pets. I used to marvel at their compassion for pets in their care, now I shudder. Stop donating to AAWL. They are paying their staff, and turning away healthy animals (I have seen it) so they can avoid paying for them. Two thumbs down. Please, no more donations to AAWL. They need to drain this SWAMP and get some ethical, decent leaders on staff.

Very helpful in guiding us to adopting our 2 rescues. Now, I…read morehave 2 beautiful dogs. They also held events for alumni that are quite fun.

Unfortunately, we had a euthanize a pet. He was terminally ill, and it was his time. Everybody…read moreelse was so expensive and our funds were very tight. We checked with the Humane Society and surprisingly their prices were so affordable. As to the actual service, I can't believe it how much the Humane Society has changed since the last time we had to do this about 12 years ago. You can decide to be with your pet up until the actual second shot which you cannot see. Or you can decide to just drop your pet off. You also can ask for the body back to keep things cheap cheaper and then take it to the Maricopa County animal control and they will dispose of the body for $15. It is illegal to bury a pet in Arizona. You get an appointment there is a special room for euthanasia. Dimly lit, soft music, flickering LED candles. They come in and tell you exactly how it's going to happen. They ask you when you're ready to let them know. Then they come in and give the shot that will just make them go to sleep then they will tell you to ring the doorbell, which is on the wall when you are ready for them to come and take your pet for the final shot. We decided to go with cremation, but did not want the ashes back, which is cheaper than if you do want the ashes back A week later, we had to put down our other dog that we had for very similar reasons we had gotten both dogs one week apart and unfortunately, they both were euthanized one week apart 16 years later. Unfortunately, it was a Friday and we knew this couldn't wait until Monday and we couldn't get an appointment. We went elsewhere for the second dog, and while it wasn't a terrible experience, it was nothing like the respectful quiet time that we had at Humane Society. In fact, I told the vet how they do things that Humane Society. And she thought all of that was a great idea and said that they had a spare room that they were trying to figure out what to do with, and she made the decision right then to try to emulate what the Humane Society is doing.

I adopted my son (2.5-year-old rag doll cat) here this past June 2025 on one of their free adoption…read moredays. He was already neutered and had all of his vaccines. There was a medical disclosure online. that he had gingivitis, but as a first time cat owner, I researched that this is pretty common in young cats and can self resolve without treatment. About 1/2-year later, he still had the gingivitis. Since he was adopted from and already well known at this clinic, I scheduled an appointment for a dental cleaning/procedure of pulling infected teeth if needed here too, for continuity of care. Upon scheduling the appointment, I had to pay a 10% deposit fee over the phone by reading out my card number, which was about $90, assuming tooth would have to be pulled for total cost of $900 (I DO NOT HAVE PET INSURANCE). Due to this possibility of pulling teeth, this appointment was booked as a surgical procedure. They offer these appointments Monday through Thursday only and lasts all day: You are to drop off your animal at 7:45 AM and pick them up around 4 PM or earlier if the providers done earlier.) Prior to my appointment, I was texted a required prescreening questionnaire which I filled out prior to my appointment. It also came with preparation instructions including allowing your animal to drink water freely but have nothing to eat after midnight. On the day of the appointment, I arrived 15 minutes early as instructed, around 7:45 AM, but I found myself waiting outside the clinic as they opened at 8 AM. I checked in, and was almost immediately taken to a room to be triaged by the vet tech. Then the provider came in, examined my son, and took him back. He was ready for pickup around 3:30 PM, but I was busy and ended up picking him up at 4:30 PM, which did not prove to be an issue. He needed less work done than expected, so I ended up actually paying $375.50 by card (SEE SCREENSHOT ATTACHED FOR THE COST OF THE ENTIRE APPOINTMENT). He did not have any teeth pulled. All in all satisfied with my experience with this campus of the Arizona Humane Society! I adopted my boy from them, and he will continue to receive all of his care from them.