Absolutely love Preppy Pet. Dante, the owner, is always so accommodating, super friendly, and you can genuinely tell how much he cares about the animals. He's great with the dogs and goes above and beyond to make sure both the pets and their owners feel comfortable. Everyone that works there is so welcoming, and it's clear the animals are truly cared for here. Buddy and Guy love playing at Preppy Pet and I have boarded them there before. I'm so excited to bring my dogs in for daycare again and knowing they'll be in great hands as always!! read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

Tempe Preppy Pet has completely set the bar for what doggy daycare should be. From day one, it's been obvious how genuinely invested the owners and staff are in my pup--they don't just "watch" him, they know him. The best proof? My dog is genuinely excited to see them every time we arrive, tail wagging like he's going to his favorite place in the world. I really appreciate their approach to safety and transparency. They offer tours on their website, but they don't allow anyone in the back, which actually makes me feel even more confident that my goodest of good bois is safe, secure, and in a well-controlled environment. Add in the fast pickup process and very reasonable pricing, and it's an easy win. Their grooming services deserve a special shout-out too--hands down among the best in the area. My stinky Frenchie just had the best bath he's had in years and came home clean, happy, and clearly well cared for. Tempe Preppy Pet isn't just convenient--it's a place that truly treats your dog like their own. read more

As a first time cat mom, there's a lot I don't know that I don't know. The folks here at Preppy Pet have been more than helpful. Today, I got my lil gremlin neutered, nails trimmed, and chipped, as well as vaccinated. One of the tests I paid for was out of stock, so they refunded me that portion and when he goes in for his booster in 3 weeks, he'll get the rest of his vaccines. The staff here are so incredibly kind and helpful. They gave me very clear instructions for my kitten, and have been amazingly helpful with my questions on his care. Gremlin felt safe and he was well taken care of, and that's what matters to me. Their prices are hella good (I called around) and the level of service is outstanding. Preppy Pet is absolutely my lil gremlin's vet. read more

Have used them twice for my rescue/neglected German shepherd . Plan on using them in the future. FYI: If it's your first time using their services. You'll have to pay upfront but after your first you can just pay during pickup. (So far pretty reliable company/ always has availability when I call last minute) although,never seen the kennels or how they handle things when no "pet parents" are there. *My dog was there for a whole week as well . read more

I followed my very favorite groomer Tiara over to this wonderful new Pet Groomer shop. She does wonderful work and is a fabulous addition to this shop! read more

Preppy Pet - Tempe - Ramen and Bennie Love Tiara and The Preppy Pet groomer shop. - Pet Groomers Near Me - Tempe, Arizona

Had my dog boarded here for an entire week and also had him groomed. I couldn't be happier and my dog was loving it there as well! read more

Preppy Pet - Tempe - Matisse after his grooming - Pet Groomers Near Me - Tempe, Arizona

When we walked in, the immediate smell of pee was overwhelming. I am assuming this is why they do not allow tours. Thank god we have a backup for this coming weekend! We are new to area and have never skimped on our dog. This place is terrible - stay away read more

Had a great experience with my little guy, and he tends to be very aggressive with strangers. The staff took great care of him and did a full groom. Great prices and great customer service! He was out within 1 1/2 hours. Will definitely be bringing him back for daycare and another grooming. read more

I am so grateful for preppy pet! I've always been scared to send my dogs to a daycare/boarding facility because of horror stories I've been told. Thankfully I found preppy pet Tempe, they are amazing with my little guys and I dogs love being here! There is no other place I would send my boys! read more

Had an amazing experience! Brad was so helpful and made me feel heard when it came the requests of my dogs. They made sure that our dogs were playing with dogs their size to keep them safe. We boarded our dogs for 3 days and requested that they be groomed when we picked them up and they looked fantastic! Every one of requests was fulfilled! We will definitely be bringing them back! read more

Cannot say enough but great things about Preppy Pet. Our dog Goose loves it here. Everyone treats Goose so well and when I say the word " Daycare", his ears perk up and he cannot wait to go and play for the day. Thank you for taking such great care of Goose!!! read more

Preppy Pet in Tempe is great . Dante and his staff ( especially Tommy ) are the most caring , conscientious, people you could ever ask for to watch your pets . They are really attentive to any special requests or needs you may have for your pet . It's obvious they are all animal lovers ! They do daycare and boarding and have very reasonable pricing. Preppy Pet also has a great full time experienced groomer , Tiara . Tiara does a fantastic job and is caring and patient with her grooming . I would highly recommend Preppy Pet for daycare , boarding or grooming . Preppy Pet will make sure your pet has a great experience whether it's daycare , boarding or grooming ! read more

Dante and his staff did an AMAZING job with my two dogs. I have one Frenchie who is temperamental and they handled him perfectly. I recommend this business to everyone read more

Absolutely terrible customer service from the owner, they trim your dogs toe nails too short, and take 6+ hours for a grooming.

My wife and I would often travel and need to board our dogs. Nairobi and Kenya both have different needs, and this place always delivered. Nairobi is an English Bull Dog and Kenya is a Chichon (Chihuahua- Bijan Mix). They always came home bathed, full and happy. Couldn't recommend this place more. read more

Always our first choice for daycare/boarding for our dog and kitten. Bruno and Benji both enjoy it and are always so happy when we pick up. Also love the grooming that Bruno receives before pick up. Drop offs with Preppy Pet are always fast and stress free. The owner and employees always greet our animals with excitement, and it leaves us happy knowing that our animals are in safe hands when we are traveling. Definitely would recommended to others for their daycare/boarding needs. read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

I love Preppy Pet! This is my favorite place in the Valley to board my dog. The staff is great!

We boarded our Yorkie with them twice Both times he came home extremely upset and couldn't wait to leave. The first time I chalked up to him maybe being anxious that we left him but this time. He came Home covered in feces, he had extreme diarrhea for a week after and he was climbing to the top of my head to get out of there when we picked him up he was visibly distraught. We won't take him there ever again. They said he had a bath but he was nowhere near His fur was crunchy from the dried poop. It was a horrible experience for our dog. read more

they did a wonderful job on grooming my dog, very amazing place! Had no issues getting my dog in!

Dante is the best of the best! Being a dog owner himself he understands the responsibility and the patience behind taking care of dogs of all ages. Whether it is simply dog sitting for the day, grooming, or overnight boarding, Dante and his team are very meticulous. Dropping and picking up my dog at preppy pet is such a stress free experience as the team thoroughly understands how to quickly understand your dogs behavior and then act accordingly. Picking up and dropping my dog off each time I am out of town has never been such a breeze. Look no further, Dante and the preppy pet team guarantees that your dog is in the best care in the valley. 5 stars without a doubt! read more

Did good with my Lab/collie mix Charmy, gave him a great nail clip, bath amd condition. He was so soooooo soft and smelled great I couldn't stop hugging him when we got home! We got him from shelter a year ago at 4 yrs old and tried to maintain him and bathe him and we did our best but he still had matted parts of fur we would have to cut off and his nails seemed impossible. They did an amazing job at trimming him his fur was amazing and the scraggly fur was gone!! Definitely recommend and their prices are better for what they offer than other ones ive seen! read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

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My Bronco was a very happy guy after his weekend at Preppy Pet! Dante and his team are awesome. They've taken care of my pets for years. I definitely recommend bringing your furry family for a visit! read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

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There was a grooming deal on Groupon for this place, so we gave it a shot. I wish we would have paid full price at the place we normally go. We took our goldendoodle for a grooming and he left with terrible cuts/razor burn on his ears among other places. Do not take your dogs here! read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

This is the only place I trust with my fur babies. We have been utilizing this place for years! While out of the country I got the best pictures of my baby bonding with the owner. Everyone there truly cares for the animals. Thanks for taking care of Buju and Leo! read more

This place is SUPER AWESOME"!!!! My husband was on a worked training and we had to stay across the street (Embassy suite) NOT PET FRIENDLY hotel. So worried about our 6 month old puppy. After doing some researches, found this place, PREPPY PET TEMPE. WOW!!! Staff are FRIENDLY , attentive, and informative .Brie , chad, Lainey ( sorry if I forget your names) are so on Top of things ( cleaning play area at ALL TIMES!! ) watching our CHIP from web cam. We even Got a great deal. They have all Kinds of PROMOTIONAL GOODIES from Groupon and Yelp. I HIGHLY RECOMMEND this place . Merry Christmas to all!!! Love, CHIP read more

Preppy Pet - Tempe - Adam Chip - Pet Groomers Near Me - Tempe, Arizona

We brought Ozzy here today for his first grooming since we returned to Arizona. He went in looking like a hairy monster in came out like a cute little Powderpuff. He had such a good day. He was full of energy when we picked him up. Dog Daycare is included with the grooming. You can drop your friend off on your way to work and pick them back up on the way home. What a deal. The staff is very personable. read more

Preppy Pet - Tempe - Pet Groomers Near Me - Tempe, Arizona

I bought a Groupon for boarding and decided to stop by and get all the paperwork before dropping my dog off the next morning. I am SUPER glad I did because I got a sketch vibe right away. The reception area was not cute or inviting: very bare minimum and felt like a prison. When I asked to see where my dog would be staying, I noticed the "play area" where only one dog was present, no humans, no water, no toys, and the poor dog was just barking and barking. When I asked why there weren't any toys, the receptionist quickly explained that there should have been toys and then threw some plushies in there...what? What caused me to cancel my multi-day boarding though was the fact that NO ONE is on premise with the animals between 7PM - 7AM! The receptionist assured me that dogs are taken out to potty 5 times between 7AM - 7PM, but when I sought confirmation about what sounded like zero opportunity for potty for the evening hours -- and let the lack of logic rest in the air between us -- she said that I was, in fact, correct: no attention to the pets for 12 hours because NO ONE IS THERE (my emphasis added. The woman was nice enough). How does that even make sense?! Magically, my 8 month old puppy is supposed to hold his business without any bio breaks for 12 hours?? I asked if there was any cancelation policy, she said no, so I promptly left, went to PetSmart, called again to confirm that there was no extra fee for cancelation (she said no), so got all set up with PetSmart, and then canceled my boarding at Preppy Pet. I was too fearful about lack of supervision and totally ignoring my pet's needs for 12 hours a day. PetSmart has someone on premise 24/7 and has people inside the play area, which looks enjoyable and inviting. Beware and know what you are signing up for if you choose this place. Yeah, PetSmart was much more expensive, but I know I made the right decision to cancel. read more

Do not take your dogs here! My dogs caught giardia while being boarded here. The lobby smelled strongly of urine and it was very dirty. My dogs did not participate in group play, but still managed to catch giardia from this facility. read more

My dog was boarded here recently for 5 nights. When I came to pick him up my white dog had smeared feces on his behind and all 4 paws were stained with feces. The woman who handed him to me didn't say a word. I asked why he was in this condition she stated he had diarrhea last night and stepped in it. I asked why he wasn't cleaned up and she stated they did not have time. My dog is a senior and he does get stressed, I don't fault them for that however to leave a dog smeared with feces is neglect. We've had 2 others stays here years ago and it was a good experience. I will never bring my dog here again. He also had a large blister on his front leg. I noticed it during one of his 3 baths to removed the caked in diarrhea. Do better Preppy Pet! read more

My dog stayed here for a week and was very taken care of! He loved to play with the other dogs, they gave him a bath when he got dirty, and he was comfortable enough to eat his normal amount of food! I picked up one happy, healthy, tired puppy!! Atlas approved read more

So angry with you !!!! For starters they could ensure that my dog doesn't smell terribly of urine. Or have urine inside of the bag that I took her food and toys in. What other liquid could been yellow and smell like urine??? None. I purchased the dog play as well and they said they would have potty breaks. So the only thing I can assume is my dog was either peed on by other dogs or allowed to pee herself in her damn crate. Unacceptable on so many levels. Front desk person literally pulled my dog like she was playing tug of war to the back when I dropped her off that should have been my red flag indication I should have listened to. NEVER again will you be used. I'm letting all of the people I know to not use you. Anger doesn't begin to describe what I feel over this stay. read more

imagine getting harassed by the dog groomer after leaving a review at this place for the poor experience one had ?! Now I have to let everyone know to be warned when not only experiencing the most unprofessional visit a "grooming" shop such as this could ever "offer" , but u could potentially then have the groomer message u not once but twice after ignoring them the first time and realizing then in their second msg they simply are refusing to take ownership of the matter , as a rightful business would do, you would think?! but yet instead , they make them selves a victim to the their mistake ?!?? oh no , not today Karen , I def will be reporting this to the BBB and the attorney general , I ignored the first message but to allow the ignorance and dishonesty to continue for this place where I have been a loyal customer for now 10 years is def where I put my foot down, the audacity the groomer messaged the second time as if the first wasn't enough for them , where as the company themselves , they have my email my number and not to mention, the owner himself said this would be handled as they said they would in my first review ?!? Not when it was an issue then when I first complained over the phone once it first happened no one emailed me or called me to apologize after their mistakes , yes a free bath was offered, but until it's actually brought into spotlight is when they make a intent to correct the entire issue where as a solution was still not brought to me , someone is taking a "course of action? " where , because a free bath is not enough to convince me to continue business with this company if this is the way they handle business so help me god I pray the community keeps u in business because I SURE WONT , shall I provide the pics ??? read more

DO NOT EVER TAKE YOUR PET HERE IF YOU LOVE THEM. My dog was boarded for 3 days and came home with non stop bloody stool and vomit. I picked him up and he had stool on his collar and they also informed me that they had to clean his paws because of a situation where they wouldn't go into detail. He was healthy before coming. I called Preppy Pet told me it was normal then I called 2 of my veterinarians and they told me it was NOT normal. I asked them what happened and the rude manager hung up in my face twice and wouldn't withhold any information and was not empathetic also told me that BOTH my vets were lying. This situation clearly isn't normal, save your money and don't go here unless you want to be hit with expensive get bills for no reason. read more

Groomer did not greet my dog nor show interest to learn about what would my dog comfortable. Good haircut, but groomer did what he wanted. Does not feel good when you say what you want and they tell you how they did it. read more

I got a groupon excellent price. Thought I would give a try. Sorry I did. When I got there I asked if they got to play after grooming. I was told yes if I wanted her to. I said yes then groomer came out introduced himself very kind. So got a call 3 hours later she was ready. I asked how she was playing told not playing because they did not want to get dirty. I said I wanted her to play was told ok she would put her to play and it was for free pick up by 7pm. I called at 4 to see how play was going said she was not playing i said i wanted her to so they said they would put her to play again. I went at 6 to pick up and asked about her play said she only played with the jack Russell that was also being pick up. Then groomer came out with dog and I asked them how it went he said dog did not play they thought I did not want her to play. I explained I told 3 different people to let her play and I was told she played with another dog. He said no and was sorry about confusion. I will never go back I dont know what when on. read more

Like several others who reviewed Preppy Pet Tempe, I had two Groupons for my two dogs and took them in. I have a miniature Goldendoodle and a 9 lb Havanese, with do VERY different looks and dog grooming styles. When I picked them up they were cut identically, and horribly. I don't like to give negative reviews to people, but this one has me angry enough to sit here and type. My golden doodle looked like she'd been punk'd, with a buzz of hair off down the middle of her head. One side of the buzz is longer than other side. I think a blind person could have done better. (no offense to people with visual impairments.) The little Havanese looks stupid. Clearly the groomer didn't know what cut was appropriate for either of these dogs. I tipped $20 before I noticed. Would like to have ALL my money back. I called them at the desk just apologized, saying if I want to bring them in they could fix it. A 25 minute drive to a place I'll never frequent again just didn't cut it. I'm living with it until they grow. I can say for both dogs, it's the WORST cut ever! You will almost assuredly be disappointed read more

About six month ago I stopped by to drop of my pup for all-day play, and the female owner - who is the only person working that that isn't friendly - greeted me by telling me my dog could be kenneled but was no longer allowed in all-day play. Why? He bit another dog. When? A couple weeks ago, somebody should have told you. What happened? He's not good with other dogs. But he goes to all day play all the time and all your workers always say he "did great." No reply... And this entire exchange all delivered with a bit of tact or apology or gentleness. He's now gone to Doggy Daycare (all-day play) at Petsmart every weekday since then for six months without incident - they love him and says he's one of the most playful with other dogs. Avoid Preppy Pets... read more

We needed a place to board our 3YO Shih Tzu when we went on vacation. Our friends couldn't take him so we had to resort to placing him in Preppy Pets. We visited the place before making a decision and it seemed OK to us however, we never had to board our dog before so aren't exactly experts on the subject. We did notice that it smelled pretty bad but presumed that to be normal. When we dropped off our dog we informed the staff that he needed groomed (requested puppy cut, be sure to cut between nails, trim ear hair and trim nails). We left dog food and rawhide bone and his bed (which was nearly brand new) with him. We also informed the staff that he doesn't like to play with other dogs. When we picked him up the groomer came out to see us and stated that there was a note stating that he bites and that she wasn't sure how short to cut his hair because "Puppy Cut" means different things to different people. Other groomers we have used seem to understand what a Puppy Cut is but apparently not this lady. I was surprised at the note about biting because he is a very friendly dog and has never bitten anyone in his life. If he is "pushed into a corner" he will put up a fuss but has never bit anybody. I was disappointed with the grooming - they hardly cut anything off. They didn't trim most of his nails and didn't file them at all. They didn't trim the hair between his toes or trim his ear-hair. He had a lot of hair trimming all over him so apparently he was not brushed or washed after his grooming. Finally, he had orange colored stuff all over his butt - not sure what, perhaps poop or something else. He got a shower as soon as he got home. His nearly new dog bed was FILTHY. There were hairs all over it (Shih Tzu dogs do not shed, they have human-like hair). There was some other white sticky fuzzy stuff all over the bed as well. The filth wasn't just inside his bed the outside was equally filthy.... The bed is in the garbage now. After showering him, we found that he has a lot of little red spots on his ears. We don't know from what but it looks like numerous small insect bites. Needless to say, I will NEVER, EVER take our dog to that place again. The positives are that the price is low and the staff was always friendly (even though the groomer lady was a bit odd). read more

Boarded my Great Dane here for 5 days. He came out with hot spots all around his cheeks and down under his neck down his chest. Also lost significant weight while he was boarded. Don't let them feed you crap like they feed chicken and rice, lies! After paying $145 for boarding abuse, I got to foot another $160 vet bill. Now he in on antibiotics and cleaners. Way to go preppy pet, you deserve the worst. read more

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What they fail to tell you about the pricing (and fail to show in the tour) is that for $16.95 for a small dog, your pet is staying in a black metal crate in a room full of stacked crates. When the dogs in the top crate eliminate over night, it leaks down into the crate of the dog below. Owners are rude and talk badly about customers (and employees) behind their backs. Employees are great and take good care of the pets, but are grossly underpaid and requests for raises after years of hard work are turned down. Make sure you ask for a tour of the back room where the small dogs stay. read more