We had the absolute best experience at Animal Kingdom in Arizona Mills Mall, and we couldn't be happier with our decision to get our cream golden retriever puppy from here. From start to finish, the entire experience was thoughtful, transparent, and genuinely caring. Our puppy is beyond precious--healthy, happy, and already such a beloved part of our family. You can tell he was raised with care, and that Animal Kingdom truly prioritizes the well-being of their animals. A huge, heartfelt thank-you to Danica, who made this experience truly exceptional. Danica is one of those rare people who clearly loves what she does. She walked us through every single detail, answered all of our questions thoroughly, and made sure we fully understood exactly what we were signing up for--no rushing, no pressure, just honesty and care. She made us feel confident, supported, and excited every step of the way. Buying a puppy is a big decision, and Danica made the entire process feel smooth, personal, and reassuring. We never felt like "just another customer." Instead, it felt like we were being guided by someone who genuinely wanted the best outcome for both us and the puppy. If you're considering getting a puppy and want an experience that is professional, transparent, and full of heart, Animal Kingdom at Arizona Mills Mall is the place to go--and if you can work with Danica, consider yourself incredibly lucky. We will forever be grateful for this experience and for our perfect little golden boy. read more

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Symba has been home for one week & we could not be happier!! He is well mannered and full of love. The staff is welcoming, friendly & knowledgeable. They are thorough & thoughtful, highly recommend! read more

Animal Kingdom - Symba W. - Pet Stores Near Me - Tempe, Arizona

I had an amazing experience here! Paperwork was quick and easy to understand. Bri was so helpful and answered all of our questions and concerns. We are so grateful to have our new furry baby! read more

Animal Kingdom - Pet Stores Near Me - Tempe, Arizona

We're so happy and excited for the new addition to our puppy family . Danica at aminal Kingdom was AMAZING . She was very knowledgeable and answered all our questions on our new family puppy xena. Thank you for your help xo I give Danica and Animal kingdom a big 10 read more

Peggy was really good to deal with. explained everything thoroughly in regards to our puppy. So far everything has been good.

We had an amazing experience with Animal Kingdom. Danica was so attentive to our needs and was very informative with the puppy we were interested in. She answered all our questions and went above and beyond to keep us informed throughout the process. Location was clean and had kind associates. Definitely recommend to anyone looking for a great experience to find your perfect pet. read more

I came in today with my mom to adopt. We called a hour before to make a reservation and they called as soon as someone tried to buy the pup to make sure we still see her. Luckily we saw the pup with my dog and we all fell in love. What made the experience extra great is the gave us a cowboy hat for my pup after adopting. Peggy is wonderful she helped us the entire time. We are very satisfied with our service. Now i have two pups at home playing together. Another great thing is that my first pup we actually adopted her sister. We found out as the provide pictures of there parents and they have the same dad! Overall very satisfied would recommend. read more

Animal Kingdom - My new pup. - Pet Stores Near Me - Tempe, Arizona

Peggy S. Was awesome. We got a great golden retriever !! Animal kingdom was very helpful!

We had a great experience! Peggy was supper informative, walked us through the process, was super kind, overall happy and excited for our new dog. read more

I walked in to look at the pets while shopping at the mall and the dogs looked miserable. Two dogs were in the same box and one was barking at the other incessantly. The other cute white fluffy dog could barely lift its head, or barely move. It looked tired and sick. This isnt acceptable and I hope the owners of this place do care for these animals. I know this isn't an ideal place for animals but still...I do hope they are being cared for. It was very heartbreaking. read more

As a person of American Indian descent, I've been told my entire life to never purchase pets. I always followed this golden rule up until I found myself the parent of a one year old chihuahua mix rescue pup named Baby who suffers from severe year round allergies. I knew I wanted to add another pup to our household but I had specific criteria in mind to fit our needs. When I went to Animal Kingdom at AZ Mills I was accompanied by my friend and we were assisted by a friendly staff member named Peggy. She informed us of a specially priced pup that happened to be a red miniature Poodle. She let us meet him and bond with him for about 30 minutes and I fell in love. Before I knew it I was paying in full and Peggy was helping me fill out paper work (Note: There was no pressure to purchase). I purchased the health plan warranty coverage and she did a great job of explaining the terms and coverages. I was given the puppy's full medical record and was also given his parent photos, family tree, and APRI certificate. She then helped me choose a new harness, leash, and toys and we were on our way. It's currently Day 26 with Winston "Paco" in our household and he makes our home feel so complete. My pup Baby now has a younger sibling to play with, protect, and mentor. When we brought Paco home he already knew how to use the potty pads and he didn't cry. He is also well socialized and gets along well with other dogs. He has learned a few commands in both English and Spanish. He is also very sporty and loves to jump like a kangaroo and run like a cheetah. :) The only con that I have to mention about the experience is that he did get diagnosed with giardia at his wellness exam. He is currently wrapping up his treatment. Baby thankfully did not contract this parasite. Corporate has been very responsive and they requested my invoices and receipts to process a claim for me which is going to take 30-40 days. It's never a fun experience when a puppy has a health concern but in order to keep him healthy I've realized it's gonna involve some vet bills here and there. I'm happy that the company has taken responsibility and will reimburse costs. If I would've gotten a pup elsewhere who knows if I would've gotten that option. In closing, I would like to say that I was very, very touched by how much the Animal Kingdom staff cared about my puppy. When I was purchasing my puppy from Peggy two other employees came to speak with me and congratulate me. One told me that he himself adopted his sister and showed me videos of her. The other one hugged Paco then almost cried because he was so happy that he found a home. It almost made me tear up too because he said he is going to miss seeing him. My puppy was at this location for over 2 months of his life (he's 4 months old) and I have to give credit to the store staff for helping mold him into the incredible pup that he is. I would definitely recommend family and friends to get a pet here. The cost may be pricey for some but it will all come back to you ten fold in love. read more

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Over 3 years ago I made the best purchase of my life. In return, I received my best friend, Hank. I purchased a Bullmastiff here with the help of the store associate Chris. I'm not sure if he still works there now, but he along with every associate are amazing. In fact, my vet tried talking down on buying a puppy from this place but then said "...well with that said, this is also a super healthy dog and wherever you got him clearly helped socialize" which eliminates a lot of the bad that people say about this place or similar places. Hank is extremely healthy, loving, and the best companion. It'll be hard not to purchase another puppy from here! read more

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Peggy helped my fiance and I with finding our new puppy. We had to wait patiently while our puppy kept fluctuating weight but Peggy did a great job of communicating with us and keeping us up to date. Overall it was a wonderful and easy experience. read more

definitely not recommended. if you're seriously looking to purchase a a pet, adopt from a shelter. this is not a piece about how bad pet stores are, just this specific one. coming in here i was expecting to see some happy lovely animals, but all there is are a ton of dogs who look sedated in tiny glass boxes, they look uncomfortable! the staff were all fine, they were maintaining the displays and around to answer questions. they were having a show in the center of the store with a small puppy and it looked happy, but due to the circumstances it must've been because it's not stuck in a tiny box. it was really uncomfortable seeing each dog in the displays "sleeping" when some had wide open eyes and were shaking violently. the size of the dogs and the tiny boxes they were in, i was shocked! if they're really sedating these dogs, it would be inhumane to constantly force these dogs into sleep, and it must be quite stressful on their bodies. however i do not work here so i am simply alleging based off what i saw. maybe this is common in the industry, but when i picked my husky up from a shelter, she was active and awake, not "sleeping". unfortunately if you're looking for a pure bred animal, yes, they have them here. i'm sure that their treatment might not matter to you, but these dogs do not look happy. this store is unnerving, so yes, i do judge you if you go here. read more

Animal Kingdom - Pet Stores Near Me - Tempe, Arizona

I'll start with the positive. The customer service was phenomenal. Gina in particular. The employees working the floor truly saved this review. They were kind, patient, answered every question with no judgement and I really had a great educational experience with them. You can tell they love their animals. They also give great recommendations and resources for new pet parents and I found a great vet through them. - the biggest positive- My Bear is my dog that I never knew I needed and he completes my heart. The negatives. My Bear is positive for both parasites which is almost expected when you buy from a place like this. The puppy we met in store and the puppy we have at home are almost 2 completely different animals. The one in store was lethargic. The one at home after treatment and love is a energetic and playful puppy. This to an extent is understandable, he had been though a lot- of course he's going to be tired. My biggest gripe is with the company itself. I get that you have to pay to get the animal, vet exams, transport, rent, and paying employees... but over $5000 for a dog? Going through a breeder would be over $4000 less. Now this isn't saying much since we still came home with my furry half but you can tell that the company puts profit first. They push their food very hard- to the point that the warranty is only for 2 years instead of 5 if you don't use their food. And my dog was there for not even a full day- he doesn't need to be transitioned from that food, he wasn't even on it for that long. That food isn't even recommended for my dog- he will need a specific kind that is for breeds like him. And don't let the "well our warranty" get you. The test and treatment for the parasites that Bear got from this place was not even $100. ~ reimbursement for that is going to take over 2 months by the way. So only go here if you are willing and able to take out a second car loan for a dog. read more

Animal Kingdom - My other furry half - Pet Stores Near Me - Tempe, Arizona

I purchased a sheep doodle puppy and the process was very easy. They are very professional and Peggy was a great help.

We adopted Daisy on Good Friday. We went in and were immediately helped. We were able to spend as much time as needed to get to know our puppy. When we decided to adopt her, the sales associate helped me to get her a violation, leash, harness, and some food. The paperwork took a while, but it is very thorough and necessary. I received her paperwork, vet records, vaccine records, feeding schedule, and some helpful training tips. We left feeling happy and prepared for bringing our puppy home. Daisy immediately fit in and seems like a happy and healthy dog. read more

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It's a small pet store inside a very busy mall, I can see why many animal lovers would hate this place. But we walked in & fell in love with our new member of our family Bubu Bear. After spending about a hour & a half, we decided to purchase him. We couldn't bare leaving him behind after bonding with him. Customer Serviced is o good, the kid that helped us knew a lot about the pets & was helpful. Both associates stayed late after the mall closed to help us with the purchase. Only down side, is this is inside a very busy mall, hard to spend time with any pet here without other people interrupting. The prices are insanely high although pets as far as we can see are well looked after, fed, medicated & a schedule vet routine until they are bought/adopted. Also they are all fully vaccinated with proper paperwork. Also financing is available if it helps you in any way . read more

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The manager and staff are so sweet! My coworkers and I usually stop by to see the new puppies on our break, we stop by so often that they allow us to sit and play with whichever puppies. They gave us a very clean room to use while the puppies played. The animals are so cared for here based off how well they clean and cater to the puppies! read more

We had such a great experience at the Arizona Mills location. All the staff were great, this is our second dog we adopted from this location. Peggy was the associate helping us, she was so helpful, positive, and made the entire process a fun and exciting experience. Thank you Peggy for your help. read more

Animal Kingdom - Cody - Pet Stores Near Me - Tempe, Arizona

Tyler is absolutely brilliant, he helped me with all my puppy needs. I got a Lhasa Poo, and he didn't disappoint to help me get all my supplies I needed for my first puppy. He taught me the importance of crate training, thankfully, they offer Puppy starter Kits for an additional and reasonable price! With included all the basics! Then come to find out you also get 10% off all the supplies in the store for life when you take your puppy home! The entire team was so friendly and talked me to while I was waiting! Stefanie the manager even came by and congratulated me on my new baby! I will be coming back for all my puppy needs and to chat with the team! I highly recommend this location for anyone looking for a new furbaby! Thank you Tyler !!!! read more

Animal Kingdom - Abel the Lhasa Poo and his new kids - Pet Stores Near Me - Tempe, Arizona

I've had a great experience with Peggy. She is very knowledgeable, kind & patient. I recommend working with you when you come here. GREAT CUSTOMER SERVICE! read more

Awesome! Just got our new Dachshund!! Ben helped us out and was amazing! Love everything about this place and my new puppy

Very kind and helpful staff! Tashena was extremely knowledgable about Wirehair Fox Terriers. We wouldn't have gotten if she hadn't talked to us about this breed. She was also patient with our millions of questions. Very happy with our experience. 2019 update- Merry Christmas from the pack! read more

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So late in posting a review but this place is effin great! I swear I was never a dog person but man this place has definitely changed my mind .. I was out there vacationing and ended up coming home with a puppy! Thanks to the help of Freddie and the other lady, for it's been so long and I forgot her name but she was pregnant ! I hope she's doing well too! They took the time and even stayed past closing hours to make sure that I was positively sure I was making the right choice. But I finally found a puppy that I love be and adore..Not gonna lie it's a little pricey but you get to spend time with them before you buy and I definitely made sure I got the right puppy that is a fit for me and my family! Thank you guys so much I super appreciate it! Without you guys I wouldn't have gotten my precious Kneesaa! read more

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My husband and I just purchased our Aussalier puppy from the Arizona Mills location today and we couldn't be happier! In 2019 we purchased our Yorkie from the San Tan mall location (Puppies N Love) and that was also a wonderful experience. So far the pups are the best of friends! The sales associates are very helpful and friendly. Puppies are well socialized and assimilate easily into 'home life'. A lot of people like to balk at the price of the puppies, but I consider it an investment in the years of companionship that you get. Overall, my husband and I are super happy with the experiences we've had at Animal Kingdom/Puppies N Love and will gladly be back! read more

We worked with Freddy at the Arizona Mills location to purchase a Malshi puppy. Freddy was very through and keep us well informed on the process until we were able to bring her home. He made the process super easy and glad we could work with him. Would definitely recommend him or this lactation if you are thinking of a new furry friend for your family. read more

Fell in love with this sweet baby and took him home with very clear instructions, references to vets, dog trainers, and emergency services too. Has a puppy pack too which I didn't expect but was super awesome! read more

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Love my new dachshund and she is just adorable. Staff was extremely informative and helpful. Easy process and Leslee was right there to help with all of our questions. The dog is healthy, she gave us a full, printed, health records, family history and literally any other question I could think of. I can't see any reason why if you are in the market for a dog, that you should stop here and look at the babies :) read more

Took our pup for follow up on Giardia and still positive. I'm so disappointed. Kennel cough still there hoping he gets better. We had recommended Animal Kingdom to my BIL whom went in to AK and actually purchased a labradoodle. I wish he hadn't. I don't recommend this place at all. Sorry AK. read more

Animal Kingdom - Feel better soon baby!! - Pet Stores Near Me - Tempe, Arizona

My partner and I traveled to Arizona for Christmas & we walked into Arizona Mills mall. I instantly fell in love with the store and the puppies. I ended up walking out with my shih tzu! Lexi was the woman that helped me and I'm so grateful for her service. The price is pretty high but it's such an investment in the long run. They provided me with his vaccination records, breeders information, his family tree and photos of his dog parents. He was also microchipped and neutered! They have little rooms for privacy incase you want to bond with a certain puppy. Even though the price was high I have a peace of mind knowing the puppy I purchased is healthy and well socialized with other pups and people! read more

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They definitely get their puppies from puppy mills. They have been under investigation for years now. You can look up "Is Animal kingdom a puppy mill?", and will get tons of articles about it. Don't support their awful behavior. I personally went to their location in Tempe and was shocked. All the puppies where super sick and couldn't be taken home. That's when I got super worried about where are they getting these puppies? Where are the other puppies in the litter? Where are the puppy's parents? CLEAR SIGNS OF PUPPY MILLS. read more

Walking in here truly made my heart break! So many puppies of different breeds in the same play pen legitimately biting each other meanwhile the employees are paying no attention; just on their phones? I understand that puppies play and what not but not paying attention to what animals are where and which ones are actually getting harmed during "play time" is extremely essential and I really feel the pups here are not being properly watched. I pray that nothing worsens!!! read more

The fact that I got 3 puppies from Animal Kingdom says a lot in itself and I couldn't be happier with the dogs, the people and the support. We got Nugget, our Cockapoo, last year; Laika, our Maltipoo and Penny our Havanese this year. They are all super healthy, playful and well adapted. Peggy helped us with Laika and Penny at the store. We were hesitant to bring home number 3 and I asked Peggy to keep us informed of her status because we wanted to make sure she found a great home, even if it wasn't with us. I visited Penny at the store 3 times over the course of almost a month and I always found her well cared for and happy. Right when my family decided we were not going to take Penny home, Peggy contacted me to give me an update on Penny's status and that she was still waiting for a good home. I passed it by the family once again and we decided to make the commitment to get her. Couldn't be happier! Peggy was so helpful that we named our new puppy "Penny" by changing 2 "G"s for 2 "N"s--Her nickname up to that point was "Boots" for her cute white paws. Nicky, from corporate contacted me all 3 times, after we took the puppies home. Not only did she congratulate us but she made herself available to help with all questions and concerns. Animal Kingdom runs a very clean operation and makes sure all animals are well cared for and exercised while ensuring they aren't exposed to unnecessary risk. The breeders are all regulated and meet the highest standards. Animal Kingdom stands behind their breeders and their puppies. I recommend Animal Kingdom to anyone looking for a beautiful, healthy puppy. read more

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Staff was incredible - specifically Freddy who let us spend some time with a boxer puppy after we just lost ours. He accommodated us immediately and we traded stories about his own pups. You can tell he loves his job and we'll be back for another dog soon read more

I contacted them about a King Charles puppy and they wanted over 4K. Are you kidding? Do people really pay that much for a puppy? Thanks for nothing. read more

Saddest experience of our lives so far. Purchased a puppy exactly 2 months ago. Our veterinary records show that he had always had a persistent cough from day 3 of taking him home. He was prescribed antibiotics on day 10 for what appeared to be pneumonia (cough and mucusy eyes). Finished the antibiotics on day 24, appeared to become better, but still struggled with a slight cough. Had vaccinations prior to and after purchase for Distemper. Never came in contact with other dogs. On day 57 cough returned with mucusy eyes. On day 58 he became lethargic and disoriented. He passes away on day 59 from a diagnosis of Distemper. Out $3k with a gut wrenching experience for my 4 and 8 year old. Daughter holding a lifeless puppy... read more

Animal Kingdom - Pet Stores Near Me - Tempe, Arizona

Thank you Max for making this experience of adding an addition to my family so easy. I having been looking all over for a Chesapeake bay retriever/Labrador mix to no avail until today. read more

Animal Kingdom - Pet Stores Near Me - Tempe, Arizona

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Horrible place with overpriced dogs. I feel so sad for the puppies that are in there and live like this. Please go to a rescue and do not spend your money here. Their pens are constantly dirty and smell. I am so sad for the puppies that get sent to these kinds of stores read more

Nick was so great to work with and educated my husband an I very thoroughly. We purchased our first family dog and we couldn't have asked for a better experience with no pressure. He and Tashena even stayed an hour past closing just to make sure we were completely prepared!!! read more

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