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    Animal Kingdom

    3.9 (166 reviews)
    Closed 10:00 am - 8:00 pm

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    Services - Animal Kingdom

    Pet adoption

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    Reviews With Photos

    My new pup.
    Capri M.

    I came in today with my mom to adopt. We called a hour before to make a reservation and they called as soon as someone tried to buy the pup to make sure we still see her. Luckily we saw the pup with my dog and we all fell in love. What made the experience extra great is the gave us a cowboy hat for my pup after adopting. Peggy is wonderful she helped us the entire time. We are very satisfied with our service. Now i have two pups at home playing together. Another great thing is that my first pup we actually adopted her sister. We found out as the provide pictures of there parents and they have the same dad! Overall very satisfied would recommend.

    Christina N.

    As a person of American Indian descent, I've been told my entire life to never purchase pets. I always followed this golden rule up until I found myself the parent of a one year old chihuahua mix rescue pup named Baby who suffers from severe year round allergies. I knew I wanted to add another pup to our household but I had specific criteria in mind to fit our needs. When I went to Animal Kingdom at AZ Mills I was accompanied by my friend and we were assisted by a friendly staff member named Peggy. She informed us of a specially priced pup that happened to be a red miniature Poodle. She let us meet him and bond with him for about 30 minutes and I fell in love. Before I knew it I was paying in full and Peggy was helping me fill out paper work (Note: There was no pressure to purchase). I purchased the health plan warranty coverage and she did a great job of explaining the terms and coverages. I was given the puppy's full medical record and was also given his parent photos, family tree, and APRI certificate. She then helped me choose a new harness, leash, and toys and we were on our way. It's currently Day 26 with Winston "Paco" in our household and he makes our home feel so complete. My pup Baby now has a younger sibling to play with, protect, and mentor. When we brought Paco home he already knew how to use the potty pads and he didn't cry. He is also well socialized and gets along well with other dogs. He has learned a few commands in both English and Spanish. He is also very sporty and loves to jump like a kangaroo and run like a cheetah. :) The only con that I have to mention about the experience is that he did get diagnosed with giardia at his wellness exam. He is currently wrapping up his treatment. Baby thankfully did not contract this parasite. Corporate has been very responsive and they requested my invoices and receipts to process a claim for me which is going to take 30-40 days. It's never a fun experience when a puppy has a health concern but in order to keep him healthy I've realized it's gonna involve some vet bills here and there. I'm happy that the company has taken responsibility and will reimburse costs. If I would've gotten a pup elsewhere who knows if I would've gotten that option. In closing, I would like to say that I was very, very touched by how much the Animal Kingdom staff cared about my puppy. When I was purchasing my puppy from Peggy two other employees came to speak with me and congratulate me. One told me that he himself adopted his sister and showed me videos of her. The other one hugged Paco then almost cried because he was so happy that he found a home. It almost made me tear up too because he said he is going to miss seeing him. My puppy was at this location for over 2 months of his life (he's 4 months old) and I have to give credit to the store staff for helping mold him into the incredible pup that he is. I would definitely recommend family and friends to get a pet here. The cost may be pricey for some but it will all come back to you ten fold in love.

    Over 3 years ago I made the best purchase of my life. In return, I received my best friend, Hank. I purchased a Bullmastiff here with the help of the store associate Chris. I'm not sure if he still works there now, but he along with every associate are amazing. In fact, my vet tried talking down on buying a puppy from this place but then said "...well with that said, this is also a super healthy dog and wherever you got him clearly helped socialize" which eliminates a lot of the bad that people say about this place or similar places. Hank is extremely healthy, loving, and the best companion. It'll be hard not to purchase another puppy from here!

    Aaron R.

    definitely not recommended. if you're seriously looking to purchase a a pet, adopt from a shelter. this is not a piece about how bad pet stores are, just this specific one. coming in here i was expecting to see some happy lovely animals, but all there is are a ton of dogs who look sedated in tiny glass boxes, they look uncomfortable! the staff were all fine, they were maintaining the displays and around to answer questions. they were having a show in the center of the store with a small puppy and it looked happy, but due to the circumstances it must've been because it's not stuck in a tiny box. it was really uncomfortable seeing each dog in the displays "sleeping" when some had wide open eyes and were shaking violently. the size of the dogs and the tiny boxes they were in, i was shocked! if they're really sedating these dogs, it would be inhumane to constantly force these dogs into sleep, and it must be quite stressful on their bodies. however i do not work here so i am simply alleging based off what i saw. maybe this is common in the industry, but when i picked my husky up from a shelter, she was active and awake, not "sleeping". unfortunately if you're looking for a pure bred animal, yes, they have them here. i'm sure that their treatment might not matter to you, but these dogs do not look happy. this store is unnerving, so yes, i do judge you if you go here.

    My other furry half
    Elizabeth M.

    I'll start with the positive. The customer service was phenomenal. Gina in particular. The employees working the floor truly saved this review. They were kind, patient, answered every question with no judgement and I really had a great educational experience with them. You can tell they love their animals. They also give great recommendations and resources for new pet parents and I found a great vet through them. - the biggest positive- My Bear is my dog that I never knew I needed and he completes my heart. The negatives. My Bear is positive for both parasites which is almost expected when you buy from a place like this. The puppy we met in store and the puppy we have at home are almost 2 completely different animals. The one in store was lethargic. The one at home after treatment and love is a energetic and playful puppy. This to an extent is understandable, he had been though a lot- of course he's going to be tired. My biggest gripe is with the company itself. I get that you have to pay to get the animal, vet exams, transport, rent, and paying employees... but over $5000 for a dog? Going through a breeder would be over $4000 less. Now this isn't saying much since we still came home with my furry half but you can tell that the company puts profit first. They push their food very hard- to the point that the warranty is only for 2 years instead of 5 if you don't use their food. And my dog was there for not even a full day- he doesn't need to be transitioned from that food, he wasn't even on it for that long. That food isn't even recommended for my dog- he will need a specific kind that is for breeds like him. And don't let the "well our warranty" get you. The test and treatment for the parasites that Bear got from this place was not even $100. ~ reimbursement for that is going to take over 2 months by the way. So only go here if you are willing and able to take out a second car loan for a dog.

    Danielle R.

    We adopted Daisy on Good Friday. We went in and were immediately helped. We were able to spend as much time as needed to get to know our puppy. When we decided to adopt her, the sales associate helped me to get her a violation, leash, harness, and some food. The paperwork took a while, but it is very thorough and necessary. I received her paperwork, vet records, vaccine records, feeding schedule, and some helpful training tips. We left feeling happy and prepared for bringing our puppy home. Daisy immediately fit in and seems like a happy and healthy dog.

    Meet Bubu Bear
    Alex R.

    It's a small pet store inside a very busy mall, I can see why many animal lovers would hate this place. But we walked in & fell in love with our new member of our family Bubu Bear. After spending about a hour & a half, we decided to purchase him. We couldn't bare leaving him behind after bonding with him. Customer Serviced is o good, the kid that helped us knew a lot about the pets & was helpful. Both associates stayed late after the mall closed to help us with the purchase. Only down side, is this is inside a very busy mall, hard to spend time with any pet here without other people interrupting. The prices are insanely high although pets as far as we can see are well looked after, fed, medicated & a schedule vet routine until they are bought/adopted. Also they are all fully vaccinated with proper paperwork. Also financing is available if it helps you in any way .

    Cody

    We had such a great experience at the Arizona Mills location. All the staff were great, this is our second dog we adopted from this location. Peggy was the associate helping us, she was so helpful, positive, and made the entire process a fun and exciting experience. Thank you Peggy for your help.

    Abel the Lhasa Poo and his new kids

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    5 months ago

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    4 months ago

    Peggy was really good to deal with. explained everything thoroughly in regards to our puppy. So far everything has been good.

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    1 year ago

    Peggy S. Was awesome. We got a great golden retriever !! Animal kingdom was very helpful!

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    1 year ago

    I purchased a sheep doodle puppy and the process was very easy. They are very professional and Peggy was a great help.

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    2 years ago

    Awesome! Just got our new Dachshund!! Ben helped us out and was amazing! Love everything about this place and my new puppy

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    6 years ago

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    Page 1 of 5

    Animal Kingdom Reviews in Other Languages

    Ask the Community - Animal Kingdom

    DO you currently sell any ferrets?

    Hello! Currently we only sell puppies and puppy related supplies.

    Are the puppies Spayed or neutered when buying them ot do I have to handle it?

    Hello, Rina. Most of our puppies arrive not neutered or spayed. However, we do encourage and incentivize customers to spay and neuter their puppies.

    How much does the mini Aussie cost?

    Hello, Shruthi. The Arizona Mills location is temporarily closed for remodel and is scheduled to reopen next week. For pricing questions, please call a store and speak with an associate. Thanks!

    How much do the puppies cost?

    Hello, Shruthi. Prices will vary depending on variable such as breed, age, etc. The best thing to do would be to find one you like on the Available Puppies page of our website here: https://www.animalkingdomaz.com/puppies-for-sale/ and then reach… Read more

    What's the age requirement to work here and what is the pay only on weekends?

    Hello, Sheridan. Minimum age requirement is 16. Please speak with a manager at any of our store locations if you are interested in employment. Thanks!

    What's the average price of adopting a puppy? And do they sell yorkie pups

    We do often carry Yorkshire Terrier puppies! You can view the available Yorkies here and call the stores they are at for exact quotes.… Read more

    Do you sell corgis?

    We do sell Corgis. However, we do not have any at this time. We do also offer special orders; just ask an associate at any of our stores for details. The current list of available puppies can be seen on the Available Pets page of our website at… Read more

    Do they sell baby rottweilers and french bulldogs and Chihuahuas and pit bulls?

    Hello, Maira. We do sell French Bulldogs, Rottweilers, and (not very often) Chihuahuas. We do not sell Pit Bulls. By law, the youngest puppies we sell are 8 weeks old. You can see available puppies on our website:… Read more

    View All 9 Questions

    Review Highlights - Animal Kingdom

    Easy process and Leslee was right there to help with all of our questions.

    Mentioned in 8 reviews

    Read more highlights

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