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Pet Planet

3.4 (14 reviews)
Open • 9:00 am - 9:00 pm

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1 month ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

This location has sadly gone a bit downhill. We used to frequent the self wash but it's broken nearly every time.

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8 years ago

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9 years ago

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5 years ago

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8 years ago

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8 years ago

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PetSmart

PetSmart

(89 reviews)

Honestly they have everything imaginable for pets! Experts to ask questions to, lots of supplies,…read moremedicine, toys, food, etc. I think the only thing that could use some help is the front of the store. Lots of pets seem to use the potty there and it's stained. Probably a pretty hard problem to keep track of but it would be nice not to see or smell that when walking in. We will definitely be back, thank you!

If I could give 0 stars, I would. Took my dog there for a full service groom with add on feature…read moreof nail grind. It was going to cost me over$150. This is a sheepadoodle around 65 pounds. When I dropped her off I get a call that she had a "tick". I have been going to pet smart on Chandler Blvd for years with all my dogs. This was on Germann St. For some reason when booking on line it always bumps me to that store even though I set my store for Chandler Blvd. Anyway, they said if they found anymore "ticks", they would call me. Well, they did. Told me they would give her a flea and tick batch but I needed to come get her. I spoke with Joshua the grooming salon manager, at least that is what he told me. He said that my dog would not let them dry him with the dryer (I know that to be a lie) never had any issues with the other pet smart. So that sends up a red flag to me. My dog is 6 years old and never had a tick, but I am sure she did. The part that got me so upset was that when I picked her up, the had shaved down her back in the middle. Nothing else. Her nails were not done, that has nothing to do with ticks. When I picked her up, Airiala (that is what her name tag says) very nasty and condescending stated "it is our policy to stop immediately and provide NO MORE SERVICES. I said, "show me the policy, I want to see it." She said well no, it is not a policy I didn't say that." Oh she certainly did. She wanted to argue with me so I left and called the manager, they gave me a Stephanie whom I doubt was not the manager. They would not let me talk to Joshua. I even said to her before I left, look at this place, it is filthy, dog hair (and I mean dog hair) all over the place. There were 3 groomers standing at the front desk doing nothing but chatting instead of cleaning the dog hair up. I will NEVER bring my dog here again. I am going to call corporate for their deceitful practices and their nasty lying attitudes towards customers, including Joshua and Stephanie, the so called MANAGERS of the grooming salon.

Pet Planet - petstore - Updated May 2026

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