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    AutoHawaii.com

    4.7 (3 reviews)

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    Stewart's Auto Service

    Stewart's Auto Service

    4.8
    (114 reviews)

    When decisions come to fixing your own ride or seeing a professional, DIY could cost you more than…read moreyou think. Why take that chance when you have Stewart's Auto Service. Located in Kaka'ako on Kawaiahao St, closer to Cooke, you'll find their shop along that bumpy road. Locally owned and operated, Stewart looks out for everyone. He'll give you your options and let you decide on what you'd like to do. Honestly, you'll get what you paid for and I have no trouble paying good money for reliable and dependable service. You can save money in DIY, but if you really can't confidently DIY, then give Stewart's a call. You might have to wait depending on their availability, but Stewart will try his best to get you in ASAP. You can also schedule fair and consistent safety checks with Stewart too... just don't take my time slot ;). Till my next appointment, Grind On, Pau!

    Stewart's level of service, communication, and timely completion is very impressive. It's no…read morewonder that it takes time to secure an appointment - but it's worth the wait. I brought my Acura to a dealership and came away with reaffirmed sense that independent, smaller shops like Stewart's are eager for business, and deliver outstanding work at a great price. The shop opens at 7; you get a personal call the day before to remind you of your appointment. I added one more issue during that call, which was noted and resolved during the appointment. Upon pick-up, I spoke with one of the mechanics who described the work and the importance to the vehicle in detail...answering all of my questions. It was a solid learning experience - greatly appreciated! I drove away with a sense of trust of the shop for future repairs. (It's quite different than speaking with a 'service advisor' at a big shop).

    Great People Auto

    Great People Auto

    4.8
    (239 reviews)

    I stopped by Great People for my safety check after driving past their signature yellow sign for…read moreyears and finally decided to give them a try. I'm so glad I did! We were in and out in less than 10 minutes. The process is incredibly organized and they have clear signs showing where to queue, and while we waited, they completed one inspection ahead of us. One employee handled the paperwork while the other performed the inspection, checking lights, blinkers, and making sure everything on the vehicle was working properly. The price was $27 if you pay with cash or $30 with a credit card, which was very reasonable. The entire team was friendly, efficient, and clearly knew exactly what they were doing. Another car pulled in after us for a safety check and was finished shortly after as well. They've truly got the process down to a science. Highly recommend if you're looking for a quick, hassle-free safety inspection!

    My office manager suggested that I come here last year. Convenient and very close to work. My first…read moretime here, it was quick and easy. No appointment needed for safety check or was not rudely turned away from auto mechanic shops when it gets too busy despite making calls and waiting/confirmation before coming over. Was impressed with the service so I came back again. On my recent return, i noticed the hours changed. I miss this place having to be opened until 4:00ish since my last safety check. Still do not need to get out of the car but just need to get your required documents ready as well as the mileage since they will ask from you verbally and check your odometer. Need to follow the staff instructions as asked and they do check window tint. They usually take out the old safety stick and place new one on your bumper but this time, the staff just placed it over my old which I didn't like. I tried asking but no time so maybe next time... This place can get busy since I had to park on the side and wait in line queue outside and reversing back into traffic on queen street can be intimidating at times when it is busy after all is done. $27 safety check fee which includes tax (but add $3 more if paying by debit/credit card). Some stuff changed but still I would still consider this place again for safety check and for convenience.

    S H Fender Shop

    S H Fender Shop

    4.7
    (134 reviews)

    This review is being posted PRIOR to the work being completed on my vehicle…read more Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA.

    They were very courteous and as soon as the ordered part came in, the job was done quickly. We…read morewere very happy with the results and they were even kind enough to do a few "touch up" paint on a couple small scratches without added charges. Customer service was great!

    K & Y Auto Service

    K & Y Auto Service

    4.1
    (45 reviews)

    This crew is professional, efficient, & friendly. I called on Wednesday to see if they had time to…read morereplace the Alternator in our 200y Honda FIT on Friday. The estimate was fair and reasonable compared to the others in town, they won because they didn't even flinch when I called about the part. One shop I called didn't even have the time to order the part. I was told I could order it and bring it in. Not these folks. Needless to say, the car was done by 1100am Friday. HIGHLY RECOMMENDED !!

    TERRIBLE. A relative took their car in for shocks and struts, NOTHING related to oil system…read more Immediately after getting the car back the same day, she started having serious issues involving oil leaking. When she opened the front, the oil cap was missing and there was oil everywhere. It even started leaking to the inside of the car. We had to have it towed to New City Nissan, and we were told by a lady on the phone who works at this company that they would cover the cost of everything. After everything was cleaned up by new city nissan, this place changed their story and absolutely refused to pay for anything so we had to pay out of pocket. Then, they tried to blame US for the oil cap going missing. Through a phone call claiming, "that's your problem." EXACT QUOTE DIRECTLY FROM THE OWNER HIMSELF, FRANK. Again, what we were getting checked out had NOTHING to do with any part of the oil system, so they shouldn't have touched it in the first place. We came in with a minor issue, yet we were left with an even bigger problem which continues to need repair a week later. You guys are prideful of being an "honest" auto shop, yet there was nothing honest about this experience...nor can you guys take any ounce of accountability. I STRONGLY recommend taking your vehicle to anyone else. If you're going to all have bad attitudes and treat your customers terrible, at least do your job well. But unfortunately, these people are incapable of doing either. The way they are responding to their reviews should tell you enough. Don't waste your time.

    AutoHawaii.com - auto - Updated July 2026

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