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    Great People Auto

    4.8 (245 reviews)
    Closed • Closed
    Updated 2 months ago

    Services - Great People Auto

    Routine automotive maintenance

    Great People Auto Photos

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    Recommended Reviews - Great People Auto

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    Reviews With Photos

    Marlene Y.

    Safety check service is quick and efficient at Great People Auto. Located on Queen Street between Ward and A'eo Condominium (Whole Foods building), you pull into one of the two spots to get your safety check done. Given that they can check two cars at once, the wait time on the street is greatly reduced now. It can be busy so morning hours are best. No weekend service, however.

    Entrance to the rude guy in the blue.
    Brad C.

    Had my safety inspection done and my experience with great people was not great. They slapped on my safety on my car and was done in a way that was not how I expected it to be. Had air bubbles and had to redo my sticker myself. . I asked the guy to fix it he said "what you like me do l! The guys are not nice at all very demanding and not friendly. . They said they do thousands a day and I can see why they are not friendly Not going there again.if you want to scolded go there . Great People

    Signage in front of
    Craig T.

    Thanks for the recommendation my fellow Yelp Peeps. On Monday I took my father in law car for a safety check . I normally I go to a place on Dillingham Blvd . Although with all the construction of the rail I decided to head down on Queen St. I seen a few reviews on Yelp regarding Great People Auto . When I got there 4 cars already was ahead of me . To my surprise it goes by quickly . The service there is friendly quick and efficient. I believe they only do safety check because they have a system and it really works . There's a gentleman cones to your car and collects your registration and car insurance than he ask you tomorrow pull your car into the garage. Then the other guy tells you to turn on all your signals and the run down . Before you know it it's all complete than your backing your car out and on your way . Support local and local businesses

    Look for this sign
    Nadine C.

    Safety check in Honolulu, Hawaii... One of the ladies at church noticed that my Safety Check was expired. She advised me to go to the shop on Queen Street - no appointment needed. Well... there are several car shops on Queen Street. I was hoping that she meant Great People Auto because that's the one that popped up on my Yelp app when I searched for "Safety check". My friends (Angel, Irene, Jarod, Cecily, and Maggie) all wrote 5-star reviews for Great People Auto. It was a no-brainer to drive here. The signage is clear and visible. A nice man motioned for me to pull my car up into the shade. I stayed in my vehicle and handed over my car registration, last Safety check, and car insurance documents. He asked me to turn on my left signal, right signal, head lights, brake lights, windshield wipers, etc. It was so easy and just $26. Wow! What a deal! Another guy filled out some forms and placed the new sticker on my vehicle. After I received my documents back, I drove off... What a wonderful experience! Thank you for your efficiency!

    Line up to the right of entrance
    Ni N.

    First timer here and I'm still shocked at how quick and efficient these guys were! There were 2 cars ahead of me when I arrived and still managed to get in and out in less than 15mins! Bravo gentleman

    Bring cash if you want to save $3. I didn't mind it.
    Jana P.

    I kid you not. Literally took less than 8 minutes from the time I pulled up and there was a car in front of me too. It was the fastest safety check I have ever done and the people who were helping me were so friendly. Safety check always gives me anxiety because I panic when people telling me to turn on my signal light...right, left side, press your break...etc.... lol... I don't know why but it does. This will be my go to place now. I drove from Pearl City to town just to get a safety check because I was tired of waiting at the known places in my area. Great people were really great and they were efficient. Get your safety check here.

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    19 days ago

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    9 months ago

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    2 months ago

    These guys are so efficient & fast! Would love to keep this place a secret, but that wouldn't be fair!

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    2 years ago

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    9 months ago

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    1 year ago

    Quick, efficient and helpful. Not much else needs to be said. The team here gets you in and out for safety checks.

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    3 months ago

    Super fast safety check and super nice guys! No appointment needed. Will definitely be back!

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    7 months ago

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    7 months ago

    Friendly, quick and easy!! Without an appointment went in with no wait and done in 5 mins! Definitely would recommend!

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    7 months ago

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    3 years ago

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    4 months ago

    Fast safety check service. $27 if you pay cash. Really nice guys helping you out here! Definitely coming back again.

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    3 months ago

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    3 months ago

    They are quick and efficient and polite. But they are thorough . I went as soon as they opened and no waiting

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    Great People Auto Reviews in Other Languages

    Ask the Community - Great People Auto

    Will they pass illegal tint?

    No... they should not

    Do they take card?

    Yes

    Do I need an appointment?

    No, just drive there and they’ll do the safety check ($26). Fast and easy, and you don’t even have to get out of your car.

    View All 4 Questions

    Review Highlights - Great People Auto

    “Will for sure be referring them and coming back every year.”

    Mentioned in 19 reviews

    Read more highlights

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    Neue Auto

    (268 reviews)

    super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

    Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

    808 MOBILE Auto Repair - While in transition to our new location, we are providing mobile service at no added cost (includes oil change). Call us for more details.

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    My husband and I highly recommend 808 MOBILE Auto Repair! Richard is an excellent mechanic who is…read moreclearly passionate about his work and takes a lot of pride in doing the job right. He is knowledgeable, dependable, honest, and very trustworthy, all qualities that are so important when you're dealing with car repairs. Richard took the time to explain what was going on with our vehicle and what needed to be done, without ever making us feel pressured into unnecessary repairs. We also really appreciated the convenience of having a skilled mechanic come directly to us instead of having to drop off the car and arrange transportation to pick it up later. That alone saved us a lot of time and hassle. Another big plus was the price. We received three other quotes for the same job, and Richard's price was lower than all of them. Getting excellent work at a very fair price made the experience even better. It's not always easy to find a mechanic you can truly trust, but Richard is definitely one of them. We wouldn't hesitate to use 808 MOBILE Auto Repair again and would gladly recommend Richard to our family and friends.

    As you can all see in the text message provided, I provided as much information as I could. You…read moreasked for nothing you didn't clarify you said everything was all good. If you were confused, you should've asked. If you wanted payment beforehand you should've asked, but you didn't. Good thing really because if I paid you, you wouldn't have showed up anyway. I hope everyone reads this and looks at everything I've shown you. Update!!! This guy just called and like meet so he can kick my ass! Grow up!! And just admit when you fucked up. Hope everyone reads this. Boycott this business!!

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    Kaleo recently worked on my family's Kia Sorento and we could not be more grateful for his service…read more This is our primary vehicle for getting to medical appointments, work, church, and taking care of our family's daily needs. Having it repaired correctly and safely meant everything to us. What was supposed to be a repair lasting just a few hours turned into a three-day job because new issues kept coming up. Throughout the entire process, Kaleo remained patient, honest, and committed to doing the job right. I stayed during the repair because I wanted to understand what was being done and he welcomed my questions. He took the time to explain each step and was completely transparent about the work and the challenges he encountered. In addition to providing exceptional service, Kaleo's pricing was fair and affordable. He truly embodies the aloha spirit, treating his customers with kindness, respect, and genuine care. If you are looking for a trustworthy, knowledgeable, affordable, and dependable mobile mechanic, I highly recommend him. We will definitely be calling him again for any future repairs. Mahalo Kaleo for going above and beyond to keep our family safely on the road!

    Didn't do what he said. Wanted money up front before the job was done. And he gave me attitude and…read morecalled me a picky old person when I said I wouldn't pay until the job was done. Wow. I read your response. That is not what you texted to me. You were so rude to me and you could have contacted my daughter to tell her you were running late but you didn't.

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    Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

    Call Charles if you need auto repairs and painting! Charles was very responsive, was able to come…read moreout same day, and was able to provide me with options on parts (OEM or genuine) for my Toyota Camry starter. Very professional and quick as well. Appreciate him tremendously! Would def recommend!

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    What can I say. An auto repair shop that is honest and treats you like they would their family…read more They are upfront about things regarding your car. They told me with my year car, there is a high chance the dash could crack. So I said ok I still wanted to go ahead and do it. They could take me in to diagnose kinda fast few days. No charge for the diagnosis. My issue was the ac knob which was previously replaced with a faulty part from another mechanic. They told me estimated time would be an hour. My car was ready within 45mins. The dash did have a crack which James showed me and offered to replace it at no charge. James, Justin, and Erin seem to work well together and treat each other with respect and this business seems to run pretty smooth. I just get a good feeling of trust when I go see them. They are in the business to help people not rip you off. But parking and dropping off your car can be a slight challenge. Just be patient the team is great about helping you to drop your car. Do NOT park and leave your car in front of their neighbors. 5 stars would recommend to all my friends and family!!!

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    I'll give it to you straight: Sumida Auto came through for us…read more My Mercedes had no lighting issues before I took it to another local mechanic for an elective headlight upgrade. After incorrect parts were installed, I ended up with headlight problems and a malfunctioning turn signal. What should have been a simple upgrade became a whole headache. Thankfully, we brought the car to Sumida. After careful diagnosis, they delicately replaced the damaged parts and got everything working properly again. They took care of our car with the attention it deserved, and I truly appreciate that. No surprise up charge And detailed explanation on paper Big mahalo to the Sumida crew for helping us get this behind us.

    This is the place…read more.. Take your car here at Sumida's Auto Repair on Kawaiahao Street in Kaka'ako as I can't gate keep the honesty here and the fact that they open at 7am! I had issues with my car as it starts to get old and worn so I decided to take it down for a check because I have been ignoring it but my car keeps me in check with it's needs and after seeing the dealership doesn't have any opening for over a week I decided that it was time. Walked in without appointment but hoping to get one in a day or two was surprised that they'd take a look at it and left my car there for the day only to find out that something was loose and just needed an adjustment which thankfully was an easy fix (for them) and it was ready to go the very same day...woohoo! Juan and his team is just amazing and the price of having your car taken care of is priceless on the road and to know that you have the team here that are knowledgeable and kind took great care of my stress level and I'm now able to drive with confidence. Thank you!

    Great People Auto - autorepair - Updated October 2026

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