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    Servco Toyota Windward

    4.0 (490 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Servco Toyota Windward

    Auto battery and fluid recycling

    Vehicle battery testing

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    Angela P.

    [[HIGHLIGHT]]Bought my dream car (2026 Toyota Land Cruiser) from Mackey (referred by friends/colleagues) and the process could not have been easier.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a lone female walking into a car dealership, it can easily get intimidating and overwhelming but I had a plan and I was going to stick to it and Mackey made me feel comfortable with zero pressure.[[ENDHIGHLIGHT]] I ended up financing through my personal bank but it didn't take away from the overall experience. [[HIGHLIGHT]]Mackey was accommodating and very responsive despite how busy he is![[ENDHIGHLIGHT]] [[HIGHLIGHT]]He even texted me that my plates came in and they were able to put them on for me![[ENDHIGHLIGHT]] As far as logistics, I live in town and I refuse to drive too far for anything but I only heard good things about this location so I decided to make the drive and I'm so glad I did. They have guest parking out front and on the side and all their cars are displayed on the lot with some inside the showroom which is AC. They have a lot of tables and chairs that you can use while you wait or discuss options. [[HIGHLIGHT]]There's also a receptionist out front that you can talk to if you're lost like I was in the beginning.[[ENDHIGHLIGHT]] I haven't tried their auto services yet but I'll be updating this review once I do. All in all, I would highly recommend this place, specifically Mackey, if you are looking to get a new (or used) vehicle. Thanks again Mackey and thank you Servco Windward!

    F G.

    [[HIGHLIGHT]]I had the best experience purchasing my 2026 Toyota Camry from Servco Toyota Windward!![[ENDHIGHLIGHT]] The general manager (Bryson Higa) and sales specialist (Scott Bly) were extremely helpful and accommodating making the buying process smooth and stress free. [[HIGHLIGHT]]I had to wait over 2 weeks for my Camry to make its way here but they kept me updated all the way through.[[ENDHIGHLIGHT]] I highly recommend the team at Servco Toyota Windward for your next car purchase! [[HIGHLIGHT]]Thanks again Bryson and Scott! Really happy with my new car![[ENDHIGHLIGHT]]

    Front view of the 2025 Prius Prime

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    5 months ago

    Service was amazing & they were busy but still made time to help and assist me in any questions I had. Highly recommend them!

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    3 months ago

    We purchased a car 2 weeks and have not heard anything since. I called and left messages and no one has called back

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    6 months ago

    Ease of purchasing my vehicle and helpfulness was unexpected, but so appreciated. Thank you Scott!

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    10 months ago

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    5 months ago

    Cheshney is the best service advisor at Servco Windward. He always is such a pleasure to work with!

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    7 months ago

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    1 year ago

    Very good customer service and finish my car on time waiting room is very comfortable I will definitely recommend my friends and family.

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    6 months ago

    Thank you to Kody of the parts department!!! Very efficient assistance!! He made it easy to order hubcaps on the phone for pickup.

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    Page 1 of 13

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    Review Highlights - Servco Toyota Windward

    Billy Santos did an amazing job in a salesperson we highly recommend him if your in the market for a new or used vehicle.

    Mentioned in 40 reviews

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    Kaneohe Auto Care

    Kaneohe Auto Care

    4.6
    (153 reviews)

    I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

    I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

    Neue Auto

    Neue Auto

    4.6
    (262 reviews)

    I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

    I'd like to start off by mentioning the great things I experienced. The team working on my truck…read morewas extremely knowledgeable and patient throughout the process. My partner received pictures and updates along the way, and I truly appreciated the communication, especially since they had my truck overnight. One challenge was how narrow the entrance is when pulling in, but thankfully that wasn't too much of an issue during drop-off. My experience ended up being 4 stars because I paid $704 for diagnostics and a transmission fluid service, only to be told that the transmission issues would likely continue over time. The recommendation given was that replacing the vehicle might be a better option if we didn't want to continue investing money into the truck. Afterward, I reached back out to ask for a quote on either rebuilding or replacing the transmission so I could better understand my options. Unfortunately, I've waited quite a while without receiving a response. At this point, even after spending the money on the diagnostics and service, the truck is still undrivable and sitting in a parking lot while I continue paying for a rental car. I completely understand that transmission work can be complicated, and I am grateful they were able to inspect my truck since I don't know much about transmissions myself. When I first brought the truck in, I also mentioned an issue with my taillight. I was initially told it would be added to the diagnostics at the end, but it was never looked at. I was later informed that I would need to pay an additional $185 just to diagnose the taillight issue. At that point, I decided to simply pick up the truck. The communication was excellent from start to finish while the vehicle was actively being worked on, but as a returning customer, I do feel disappointed that I haven't received any follow-up regarding the transmission quote. I'm hoping someone from the team can reach back out soon so I can better understand what my next steps and costs may be.

    Rockys Mobile Auto Repair

    Rockys Mobile Auto Repair

    4.7
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    Fair, easy to work with. I've recently started bringing my Honda to Rocky's and have had nothing…read morebut positive experiences. They are quick, responsive, do good work and always return calls. Great group of guys.

    Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

    Servco Toyota Windward - car_dealers - Updated August 2026

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