Great customer service. Client friendly . Efficient and helpful . We had a great and friendly client experience with Jacob "Maui" ENOS Thanks to him , everything went fine and we got what we were looking for. Also quite a good and updated internet site . read more

Customer Service 2nd Warranty Inspection with Oil Change. FIVE STAR SERVICE by Customer Service Representative OJ! Communication & followup during my wait in Staging area was excellent! Detailed explanation on what my RAV4 Plugin was getting and a very personal connection made on being apart of the local community. Looking forward to my next warranty visit. Will request OJ again as my CS Represenative. Mahalo for utilizing da BEST Humans over A.I. read more

See all

Three years after buying our Rav4, we came back to pick up a Prius. Of course, we had to see Mackey. He made the process super easy. Let him know what I was looking for, even some of the options I saw on the Servco site. He was able to get the car in and ready promptly. I can be a difficult customer, so when I say his service was exceptional, it was exceptional. Always a pleasure to work with him. We'll be back when we're ready to trade up for the van. read more

Bought my dream car (2026 Toyota Land Cruiser) from Mackey (referred by friends/colleagues) and the process could not have been easier. As a lone female walking into a car dealership, it can easily get intimidating and overwhelming but I had a plan and I was going to stick to it and Mackey made me feel comfortable with zero pressure. I ended up financing through my personal bank but it didn't take away from the overall experience. Mackey was accommodating and very responsive despite how busy he is! He even texted me that my plates came in and they were able to put them on for me! As far as logistics, I live in town and I refuse to drive too far for anything but I only heard good things about this location so I decided to make the drive and I'm so glad I did. They have guest parking out front and on the side and all their cars are displayed on the lot with some inside the showroom which is AC. They have a lot of tables and chairs that you can use while you wait or discuss options. There's also a receptionist out front that you can talk to if you're lost like I was in the beginning. I haven't tried their auto services yet but I'll be updating this review once I do. All in all, I would highly recommend this place, specifically Mackey, if you are looking to get a new (or used) vehicle. Thanks again Mackey and thank you Servco Windward! read more

See all

Maui is one everyone there is 's. Service was great. Not one guy standing around , everyone taking care of someone.

The best dealership and service on the island. I have been bringing my car for service here since the purchase and always have a pleasant experience. Staff is polite and explain all service and pricing upfront. Service prices are quite reasonable because you get property trained mechanics, genuine parts, free safety inspections and even complimentary road side assistance! Most service takes under 2 hours and there is a comfortable customer lounge you can wait in. A well run business. read more

Last month I was in a bind as my 2013 Prius brakes didn't respond quickly as I stepped on it. Then the brake lights went on. This was a Wednesday afternoon. I then took my car to my friend at Goodyear who advised me the brakes needed replacement but needed to go to Toyota as they don't replace brakes for hybrids. I then drove my car to Toyota in town and my service rep confirmed the brakes needed to be replaced. Parts would have to be ordered and with labor the quote was $4500. I immediately called my BIL who knows autos very well and also agreed that I'd be better off getting a new car. For over a year I promised myself I'd get a new car after quitting my part time job but couldn't wait for that. Loving my Prius, I wanted to get another one but I understand there's an island wide backlog where the waiting period is from 9 months, depending on which model. My BIL suggested either Honda or Lexus hybrids where he made a few phone calls with both makers available. Step in my sister, who so fortunately scrolled through a Facebook post of a Prius being available for viewing on Friday here. We were going to be in the Kaneohe area, so we swung by to check if it was already there. Servco Toyota Windward (STW), one of three Servco Toyotas in Oahu, moved to this current location in 1970 on the Windward side and has been servicing this area for an impressive 50+ years. At the corner of Kamehameha Highway and Likelike Highway, STW is conveniently located and next door to Honda Windward. We arrived shortly before their closing of 6pm and were greeted by a salesperson who immediately guided us. It was the 2025 Prius Prime electric, where it wasn't what I intentionally wanted but kept an open mind assessing my options. We then checked out the car and was interested for a test drive but was advised it was too late for the day. My BIL then asked to make an appointment for tomorrow but the staff in charge was off Thursday but would return on Friday. Regardless we wanted to take a test drive Thursday and made an appointment first thing after their opening of 9am. Thursday morning we were greeted by Maui, the salesperson who posted the ad and came to work on his day off. My BIL, who is quite knowledgeable in cars fired away with questions and Maui answered them individually. We then took the Prime for a test drive, which had so much power that I'm not accustomed to. The car is sporty and not really me but I was impressed. We then took a test drive for another 2025 Prius that was a simpler model. I immediately felt the difference where this model shook more and therefore, much noisier. I really liked the color of this one, which was less expensive but I wasn't impressed. I ended up selecting the Prime, where we had a wait for the finance representative to finish the customer in front of me. I couldn't locate my car registration the night before and had planned to go to DMV at across the street Windward City Shopping Center and to my delight, for $10 (the cost to have a duplicate reissued at DMV), STW will do it for you by signing a form. Such great customer service. Closing the deal was quick as I opted no financing. I just followed instructions by checking, marking, and signing the iPad and wrote the check. While waiting, my sister and BIL made use of their refreshment bar and had coffee, where they commented it was not bad, with the exception of an aftertaste. Perhaps the machine needs cleaning? I was sad to have my Prius of 12 years traded in and left it behind as I drove my new wheels off the lot. But I'm now a proud owner of this sporty Prius that looks like a Tesla. It has many functions that I don't utilize as I'm a simple person and not into too many gadgets. I'm closing, I'm very pleased with the service extended to me from STW where I'd recommend them. Customer service exceeded my expectations and I'm still digging my new wheels where I've received a lot of positive feedback and comments from many. read more

See all

Past experiences when checking on cars at this Toyota windward was not welcoming but this time we were greeted by Jacob "Maui" Enos, he answered all our questions for the all electric C-HR, test drove it and such a smooth ride. Maui said a white C-HR with a black top will be coming in if we wanted to put a deposit to hold the vehicle. It was a big commitment but was sold and call Maui to put the deposit the next day. Only thing we wished it had was a closed glove compartment. The front receptionist and the finance manager was all wonderful too. read more

I had the best experience purchasing my 2026 Toyota Camry from Servco Toyota Windward!! The general manager (Bryson Higa) and sales specialist (Scott Bly) were extremely helpful and accommodating making the buying process smooth and stress free. I had to wait over 2 weeks for my Camry to make its way here but they kept me updated all the way through. I highly recommend the team at Servco Toyota Windward for your next car purchase! Thanks again Bryson and Scott! Really happy with my new car! read more

Servco Toyota Windward - Car Dealers Near Me - Kaneohe, Hawaii

See all

Went in for a trade-in for a new Tacoma and the process couldn't have gone any smoother. I was helped out by Mackenzie Young. Highly recommend read more

Servco Toyota Windward - Tacoma TRD Sport 2026 - Car Dealers Near Me - Kaneohe, Hawaii

We came in on Saturday, July 11 for a routine oil change and informed the service advisor that our engine light was on. We were told they were unable to check it that day, so we scheduled another appointment for July 18 specifically to have the issue diagnosed and hopefully repaired. When we returned for our appointment, Aisllyn was our service advisor and explained that several employees had called out and that it would be an all-day service. We understood the situation and were willing to be patient. However, at 1:54 PM, we received an update stating they were still running behind and had not yet been able to diagnose our vehicle. We understood they were short-staffed, but our appointment was at 10 AM, and the main reason we brought the vehicle in was to get the engine light diagnosed and hopefully have it fixed that day. We followed up again at 4:37 PM and did not receive a response until 5:47 PM. At that point, we were told the vehicle still had not been diagnosed and were asked if we wanted to leave the vehicle or bring it back another day. The frustrating part was that we had already arrived and were standing in front of her office before we even saw that message. They close at 6 PM, and leaving the vehicle was not an option since we needed it for work on Monday. This should have been communicated much earlier instead of leaving us waiting all day with no clear update. What made this experience worse was the lack of urgency, communication, and empathy. When we arrived in person, there was no real acknowledgment of the situation--no proper apology, no explanation, and no effort to address the inconvenience. We were simply told, "we'll bring the car up." After driving from Aiea twice for the same issue, we left without the vehicle even being diagnosed and nothing was accomplished. We understand that being short-staffed happens, but customers' time should still be respected. A little more communication and consideration would have made a huge difference. Given the time wasted and the inconvenience caused, we would appreciate some form of accountability or compensation, such as prioritizing our vehicle on the next visit and providing the diagnostic service at no charge. This experience was extremely frustrating and disappointing. We hope management takes this feedback seriously and improves communication and customer service moving forward. read more

Mackenzie "Eh u da Toyota guy" Young was our salesman and his knowledge and expertise was top notch! Not only did we get the vehicle we wanted but he also made the entire process go as smooth as his bolo head! Quick and efficient with great customer service, and easy to talk to like a long time friend. Highly recommend hitting him up for all your Toyota needs! Yessah! read more

Best Sales Consultan! Mackey, He got our 5 star review! Best recommendation from a friend from the first phone call to shipping our 2026 Toyota 4Runner was the easiest over the phone purchase we ever made! Very personable, knowledgeable, and best communicator (always kept us informed). Super stoked to have had the BEST experience with Servco Toyota Windward Mahalo! The Borden's We will definitely share and recommend Mackey from Windward Toyota!!! read more

About three months ago, I purchased a vehicle from this dealership, and I was very satisfied with the team members who helped me throughout the buying process. When I purchased the vehicle, I also bought a tire and wheel protection plan because I wanted to make sure that if I ever had a tire or wheel issue, I would be able to receive quick service without unexpected costs. When my front left tire was punctured, I brought my vehicle to the service department. I was told that they did not have my specific tire in stock and that it would arrive in approximately five days. Since my spare tire was installed on the vehicle at the time, I explained that I could manage for a few days. To make the vehicle easier and safer to drive, they moved the spare tire to the rear and moved the good rear tire to the front. After receiving my vehicle, I noticed that my steering wheel was no longer centered. However, I assumed this would be corrected when the new tire was installed, so I did not make an issue of it at that time. A few days later, I received another call informing me that there was an issue with the tire pressure monitoring system and that I would need to wait approximately two more weeks for the necessary part to arrive. I explained that I use my vehicle for work and that the sooner this situation could be resolved, the better it would be for me. However, I had no other option but to wait. Two weeks later, they contacted me again and told me that my tire was ready. I went to the dealership, and they replaced the tire. When I mentioned that my steering wheel was still not centered, I was told that the service department was very busy and that I should schedule another appointment for the alignment so they could provide better assistance at that time. A few days later, I noticed that the tire had been installed backwards. Since I use my vehicle for work every day, this made me concerned about my safety. I scheduled another appointment and returned to the service department to have the issue corrected. I explained that the tire had been installed incorrectly and also explained the steering issue I had been experiencing. However, I was given a charge for a wheel alignment. I explained that there was no steering issue before the tire replacement and that the problem started only after the work was performed. I was then told that the steering issue was unrelated to the tire replacement. I reminded them that I had purchased a tire and wheel protection plan and asked if this would be covered. They told me that they would cover the alignment this time, but if a similar issue happened again within the next year, it would not be covered. I dropped my vehicle off in the morning and picked it up in the evening. Although the issues were eventually resolved, this situation caused me to lose an entire day of work. After already waiting weeks for the tire, having to return to the dealership again because of a simple mistake caused me unnecessary stress, wasted time, and financial loss. I understand that problems can happen anywhere from time to time. However, installing a tire backwards is something that should have been caught with a simple inspection before returning the vehicle to the customer. A basic quality check could have prevented all of this inconvenience. I never expected to have this type of experience at a Toyota dealership. I expected a higher level of attention, professionalism, and respect for my time as a customer. Unfortunately, this experience was a major disappointment. read more

Super friendly helpful staff, excellent customer service. No pressure buying. Highly recommend taking the drive out there. read more

We can't thank Mackenzie Young enough for making our second car buying experience feel easy and enjoyable from the beginning til we left the lot. We traded in our old sienna for the newer model and he walked us through all the new features on the van. His honesty, professionalism, and attention to detail gave us complete confidence throughout the entire process. We drove away feeling excited and grateful for such an exceptional experience. If you're looking for someone who will go above and beyond, we wholeheartedly recommend Mackenzie! Him as well as everyone at Servco Windward will take care great care of you and make you a part of their family. Thank you for making this such a memorable and positive experience! read more

Bought Several vehicles recently and Reid Watanabe and David Suzuki took very good care of us. Very pleased with the sales process! The Service is not the best system. We have 2 Honda's and take cars to service. The service and puck up us quickring and flawless. At Honda we have to sit in our car in line fir a set appointment time and the wait is not acceptable as we come at scheduled time and at pickup, have to hō in a separste building to check out and have always waited 15 minutes ir more as the cashier has ti wait for service to bring paperwork! This should be in hand when they call us to get the car bc service is complete. We don't go immediately either! needs a better system read more

I purchased a 2020 Toyota 4Runner with ~ 54,000mi above Kelly Bluebook value. The salesman discouraged me from having it inspected by a third party because Toyota does their own thorough inspection. Within several weeks of purchasing, I had to change the transmission fluid changed because of a shifting noise and the front rotors had to be replaced because of warping. Eight months later, I noticed rust bubbles developing on the roof. I took it into the dealership to have them look at it. They claimed that it was due to "the environment" and rejected my claim. I had several auto body shops inspect the rust bubbles. It was at that point that I was informed that Toyota paint 040 Super white has adhesion issues. They claimed that it is a known issue by Toyota across their vehicle models, and that they are offering extended warranties to fix this defect across their vehicle line. Servco has not been responding to my phone calls or my emails. I highly encourage that everyone considering purchasing a Toyota check for reliability issues not only related to their model of interest but also the specific paint. Also, everyone needs to know that Toyota Hawai'i is not Toyota USA mainland. They are completely independent. I was shocked when I discovered this. Thus, they do not consider your brand loyalty. This is my second Toyota purchase in less than five years. I purchased a Toyota Highlander XLE brand new from Tricounty Toyota in PA. However, I was told that is not considered in my case. I will post pictures of my vehicle at the time of purchase as well as several of the rust bubbles. I am incredibly disappointed in both Toyota and also Toyota Servco Windward. I exclusively purchased all my recent vehicles from Toyota Dealerships and exclusively serviced them at their dealerships. This is making me seriously re-think purchasing a Toyota in the future. read more

See all

My consultant Aislynn was friendly, informative and delivered car timely as promised. She emailed me the Toyota Automobile status report outlining specific conditions of my car which I appreciate receiving as I don't get this report every visit. Aislynn is a 5 star consultant. The 4 star rating is due to no car wash with visit as other dealers offer. read more

It was a pleasure to work with both Bryson Higa (GSM) & Rob Hutcheson! Bryson answered all of my initial & post purchase questions and Rob did an excellent job of keeping me informed of the status of when my LC was available to pick up. He did a very thorough job in explaining all of the paperwork and features of the LC once I picked it up. Both Bryson and Rob are very knowledgeable and a pleasure to work with. If you are looking to purchase a new Toyota, I would highly recommend buying it at Windward Toyota and work with Bryson and Rob as they are awesome!!! read more

Toyota Windward is great ! Everyone is so welcoming right when you arrive. We always recommend Mackey to our friends and family when they want to buy a car. Mackey is the best - personable, reliable and makes your car buying experience a breeze. Reid is also great ! He made the financial part of buying a car a breeze as well ! He makes sure you are getting the best deals. Overall, Toyota Windward is the place to buy your next car. read more

Had a great experience with Mackenzie at Servco Toyota Windward! He was friendly, knowledgeable, and made the entire car-buying process super easy and stress-free. He answered all our questions, was never pushy, and made sure everything went smoothly. Highly recommend asking for Mackenzie if you're in the market for a Toyota. Mahalo! read more

Have had too many bad experiences with dealerships when buying cars before. This one is NOT an exception LOL but here me out. For weeks now my mother had been very vocal about getting a new car. She has the financial means, and her credit score is over 800. So going to the dealership we know were not there to go back and forth with the price. We said laid on the car that my mother wanted and we told them the price we are willing to pay, if they are not willing then no hard feeling and we walk out of the door. We walked in the door and Mr. Corey Auld (shoutout to Corey) helped us out. Corey is nothing but professional, knowledgable, respectful, and down right good guy (we didn't feel judged or forced). Thats why my mother felt comfortable around him, and to be honest so was it. We were not forced, and the whole interaction was just easy and chill. What ruined everything was his manager. he came in like we owe him something, like we buying this brand new car with scraps. we felt disrespected so we immediately stood up and out the door. What got out business back was our interaction with Corey. Got in contact with him the next day. Shout out to him coz it was his day off but he still took my call and showed up on his days off. thats how professional he was. One thing i asked was, i never had to deal with that mnager again and he assume me that we wont be dealing with his manager while we're there. So overall, i'd give it a 5 out of 5. Initially it didnt workout in the beginning but were very muvch happy how Corey recovered and put in effort for us to get the car that my mother really wanted. So if you reading this and looking to get a car at this toyota Windward, look for Corey! read more

I'd like to recognize the amazing service I received at Toyota Windward !! I bought a used 2024 Camry recently from them and I love the vehicle . I am an uber driver so safety is very important to me I did notice a vibration in the wheel when I would brake on a downhill and at first I tried to tell myself it was ok but it kept getting worse till it became a real concern . Brought the car in and they did a brake inspection for me and waived any diagnostic fees . They found both front rotar's were a bit warped causing the vibration they quoted me 682.00 for a front end brake job with 2 brand new rotars was a bit bummed at such a costly repair on a car I just bought but when I went to pick it up they told me they were gonna cover it!!! I was so happy and thankful because I had put 3000 mile on it since buying and they were in no way obligated to do that . I was so stoked these guys are the best I will only drive Toyotas till the day I die!! Huge shout out to Corey the salesmen who I bought the car from he has been amazing from day 1 and that aloha didn't stop after the vehicle was purchased . And Brandon the salesmen manager listened to my concerns and acted!!! Didn't just try to appease me with words they stood behind their product and went beyond making everything right!! Love me some Windward Toyota thank again guys you got a customer for life!!! read more

From the minute we walked into the showroom we had great service! Mackenzie "Mackey" Young is a great salesman! He quickly connects with you and knows his vehicles. He was able to answer all of our questions and he made sure we were taken care of the entire time. He helped us setup everything before we left the lot when we came to pick up our van. Kaimi Furtado also took very good care of us by explaining all of the documents we were signing and about the warranties in detail. He is very warm and friendly! Bryson Higa and his sales team at Windward Toyota gave us the five-star treatment and we would definitely recommend them to everyone! Mahalo! read more

Service was amazing & they were busy but still made time to help and assist me in any questions I had. Highly recommend them!

Jacob- Maui is incredible. Caring, Professional Warm-hearted, Dedicated to bring the best seamless process to the lucky one that have a chance to work with Him. Heart felt Gratitude my Brother! Many Many Bleaaings and !​ read more

I heard about Servo Toyota windward excellent reputation but I live in Waianae and wasn't sure if it was worth the drive. Then a friend who loves Windward Toyota told me that I should have a good experience buying a new car there. Boy was he right!!! I'm so glad I made the trip! It felt like they were trying to get me the beast deal even with my credit. Not once did I ever feel like they were trying to squeeze me for more money like most dealerships.. they were assisting me! Now I know why they have excellent ratings! I felt super comfortable and got a deal that I'm so thrilled with. Now I tell my friends if you're shopping for a new car GO THERE!!! A big Mahalo to Jarrett, Corey & Ross who made what could have been a stressful event into an easy, informative, respectful and enjoyable experience. When I buy my next toyota I will be there again! I love my new 2026 Toyota Corolla LE!!! You guys rock! I wish I could give you 10 stars!! I'm definitely a happy customer! read more

Really enjoyed the experience at Toyota windward with both Mackey Young and Reid Watanabe! They were able to answer all my questions and didnt feel pressured to buy things, just giving their knowledge! Would highly recommend! read more

I had an easy and fast experience at Windward Toyota. I would totally recommend Mackey. He made life easy buying a new truck. In and out pretty quickly and was not planning on walking out with a new vehicle that day. Mahalo braddah Mackey! definitely be back read more

From the start, Mckenzie listened to what we needed in a vehicle for our family. He helped us find the right van with features that we needed. With a second child on the way, we were on a timeline for getting a vehicle that worked for our growing family, McKenzie helped us secure a van that was on it's way on a shipment. We traded in our previous vehicle and the process was quick and easy. Kaimi was efficient and explained everything with the finance process as well. We left very happy and will be returning customers to Servco Windward in the future. read more

Bought a 4Runner back in September 2024. Honestly the easiest time I had buying a vehicle. I was helped by Mackey. No hassle, easy and honest. The whole team made buying a car simple. I will be buying my future cars there. read more

Mackenzie Young "Mackey" has helped my family and I multiple times throughout the years and we continue to trust him and his team with years to come. Kaimi Furtado also has helped us adjusting the Financial side of our car findings and we can't thank them enough but to inform others that their services are truly unmatched. We have the privilege to have these braddahs in the Heart of Kane'ohe serving one family at a time. Thank you guys once again read more

I've had the occasion to bring my vehicle to this location three times in the past year for service. Overall, service has been terrific. But I wanted to specifically call out Greg. All three times I was lucky enough to get Greg as my service consultant and all three times I was completely impressed with him. He was professional, respectful, courteous, and made me feel at ease throughout the entire experience. I don't know what Toyota pays him, but it's not enough. Thank you, Greg, for making the dealership service experience the best it could possibly be! read more

My husband and I had an amazing experience at Servco Toyota Windward! We loved working with Mackenzie Young because he was helpful, professional, "down-to-earth", and incredibly easy to work with. From the very first phone conversation with Mackenzie, I felt very comfortable and I knew that we could trust him. He took the time to answer all of our questions and he made the whole process smooth, stress-free, and enjoyable!! We never felt rushed or pressured, which we greatly appreciated. Despite the fact that we live on Maui, we purchased our two new vehicles from Mackenzie within the past three months. He was able to get the exact color and model Tundra that my husband had wanted, and he was able to get my cement Toyota Sienna. He definitely made our vehicle dreams come true and he pulled through so quickly! Although we live on a different island, we didn't have to fly over to Oahu not once. Mackenzie handled everything for us from start to finish, and he even dropped it off at Young Brothers for us. The entire process was surprisingly so smooth and so simple, that I highly recommend it to anyone looking to purchase a Toyota. I also loved working with Kaimi Furtado, the financial services consultant. Like Mackenzie, he also was very helpful, knowledgeable, and kind, and made you feel comfortable. Working with both Mackenzie and Kaimi was such a great experience! If you're looking for great customer service and in need of your dream Toyota vehicle, I highly recommend working with Mackenzie at Servco Toyota Windward! Even if you live on an outer island, I would recommend that you reach out to him and you will not regret your decision. I will recommend to all my friends and family to call Mackenzie when they are ready to upgrade their vehicles ! read more

Great experience and customer service second to none. I would recommend windward servo at the drop of a pin. Keep doing a great job Cheshney. read more

We purchased a car 2 weeks and have not heard anything since. I called and left messages and no one has called back

I would 100% recommend shopping at servco windward for all your car or truck needs. I would highly recommend going through Mackenzie Young. He made the buying process so easy and smooth, 100/10 service. read more

I did an online order for one of the pre-owned vehicles (my dream car since high school, which was discontinued in 2023). They were very communicative and I did my part by uploading all required documents plus fill out the credit app. Once they run my credit, they dropped the ball on me. No communication from both people who were communicating with me. To this day, 3 weeks later. Not one word nor response to my follow up text. If they sold the car, they can just say that. Bad customer service! Especially after telling them the background of my situation and my need for a pre-owned car. I just did this at the Mapunapuna Servco location. It must be a formality for them to run someone's credit and drop the ball on the customer. 2 Servcos in a row and the same outcome. A lower credit score and no car nor any response. read more

Worked with a supposedly top car sales person named NOE YAPLAG all via my cell phone. He was suppose to bring in a truck to the lot for me to look at, all the while throwing prices at me via text. Ends up he has the AUDACITY to say he needs a "$500 refundable deposit" as well as my ID or we can't do business. Mind you, I haven't even LOOKED at the truck, nor SETTLED on a price!!!! Since when do you have to put out money to see a potential car to purchase??? Definitely DO NOT RECOMMEND WINDWARD TOYOTA or their car salesman for whatever is this new practice policy. NEXT!!!!! read more