This place has been around for a long time. Customers keep coming back because the integrity…read moreskilled solid thorough repair work and just all around good people

We have been taking our cars to Gene for many years now. We completely trust him with all of our…read morecars. Support local!

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Great place, great staff! Fast service, honest and hardworking people, that's forsure!read more

For Prius owners, these guys are a gem of a find ! Dependable, reliable service with Aloha, and I…read moregot to dust off old Spanish ! Mahalo gents !

My tire pressure light went off after I filled air into my tires 2 weeks ago, so I knew I had a…read moreslow leak in one of my tires. I was looking for a place in town, and saw Discount Wheel and Tire does free flat repairs. I first called their phone number, which seemed like goes to a central office for Discount Wheel and Tire, and every person I spoke to was extremely kind. I called the first time to inquire, and then called the second time to just say how awesome the experience was. If you plan to do walk-ins, the shop does say it closes at 5:00pm, please know that their walk-ins are from 8:00am until 4:00pm! When I got to the Kakoi location, I went in saying "I think I have a slow leak", and they got me in right away! There is a customer waiting area with AC, and I was in and out within 20 minutes. The service was free of charge! The guys at the front were very hospitable and the overall customer service was outstanding, and I would gladly come back again for any of my tire needs. Thank you to the guys at Kakoi St!!!

We discovered a large bolt in our tire this morning on our commute and called around to local…read moreplaces but were told it would take 3 hours. Drove into Discount Wheel and Tire and were immediately helped by manager Devin who quickly evaluated our tires and gave us options for a fix. Ended up getting 4 new tires! We also got an alignment for a discount. Will definitely be back. Highly recommend!

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

So hard to find honest and hardworking mechanics these days! Mike was fast efficient and…read moreaffordable! Great value and we've now found our go to mechanic for future needs. Good people! Can't believe our luck in running into such a great mechanic! - Musi

I have known Loc since 2017 when I found him on Craigslist. He fixed my 2004 Toyota Corolla and it…read morewas impressive how he disassembled the engine in my garage and repaired everything that needed to be fix. I was so happy for the good job he did that I asked him to fix everything on my 2002 Ford Windstar. I have recommended him to all my friends who were also happy with the repairs he did on their vehicles. Loc can fixed almost anything and he is very professional and very reasonable. He has the lowest prices compared to other shops. He is honest, knowledgeable, and always goes straight to the problem and fixes it fast! Most jobs were done the same day. Here is a list of the jobs he has done on both of my cars: changed the gasket in-take manifold, rotor, disk brake pads, brake caliper, CV joint boot kit, driver front axle, valve cover gasket, spark plugs, air filter, and A/C filter; changed transmission oil & AT Filter Kit. Placed new starter & new alternator in both of my cars. He replaced OESpectrum Strut & 2 Rear OESpectrum Shock; changed 4 New O2 Sensors on my van; he correctly diagnosed a multipurpose pressure leak problem that was too much of a challenge; replaced the brake fluid dispenser and brake caliper with hardware; installed a new radiator & radiator hose kit and curved radiator hose with thermostat premium, thermostat housing gasket and new water reservoir all in one job; installed new water pump, cabin air filter and flush all in one job; installed power steering hose, rack & pinion; changed spark plugs wire Ignition coil set; installed EGR Valve; fixed the doors lock actuator and the stoplight switch. I usually don't recommend mechanics but Loc helped me so much with my old car issues that other mechanics won't even touch. Loc you've been a real Mechanic/Car Doctor. My husband and I really appreciate you and your skills. Mahalo and God Bless you!!

Kaleo recently worked on my family's Kia Sorento and we could not be more grateful for his service…read more This is our primary vehicle for getting to medical appointments, work, church, and taking care of our family's daily needs. Having it repaired correctly and safely meant everything to us. What was supposed to be a repair lasting just a few hours turned into a three-day job because new issues kept coming up. Throughout the entire process, Kaleo remained patient, honest, and committed to doing the job right. I stayed during the repair because I wanted to understand what was being done and he welcomed my questions. He took the time to explain each step and was completely transparent about the work and the challenges he encountered. In addition to providing exceptional service, Kaleo's pricing was fair and affordable. He truly embodies the aloha spirit, treating his customers with kindness, respect, and genuine care. If you are looking for a trustworthy, knowledgeable, affordable, and dependable mobile mechanic, I highly recommend him. We will definitely be calling him again for any future repairs. Mahalo Kaleo for going above and beyond to keep our family safely on the road!

Didn't do what he said. Wanted money up front before the job was done. And he gave me attitude and…read morecalled me a picky old person when I said I wouldn't pay until the job was done. Wow. I read your response. That is not what you texted to me. You were so rude to me and you could have contacted my daughter to tell her you were running late but you didn't.

Great service!!! Tom is reliable, honest and fair with pricing. I felt more comfortable taking my…read morecar here rather than Mini BMW, who treat people like crap. Thank you Tom!

It was a huge loss to Porsche drivers when Scott and Brianna moved away. But the new owner Tom is…read morejust what the doctor ordered: diligent, careful work at fair and honest pricing. I have no reason to look elsewhere.

One of the best old school auto parts store on the island, maybe, on the planet. Erudite parts…read moreknowledge and Aloha kine customer service. Wish I found them years ago. No military or Kama'aina discount (that's the only downside ... hey I'm a old time retired vet with small time salary... I always gotta ask...) but you get a cool hat for every $20 you spend. Prices are lower than at the other parts stores. Great location too so makes it fast and easy to swing by on your lunch break. So grateful for their help with getting parts for a 23-year old Toyota. Try here and you won't be disappointed ... mahalo for reading my review.

Stay away from this overpriced store. They don't even sell quality parts and the prices are…read moreoverpriced. Bought an overpriced set of star bits and it rusted out 1 month later. Tried to return it and Darren was not friendly and tries to assert his manager authority. Called corporate and they wouldn't return or refund purchase. Stay away from Napa Nimitz as they are con artist that will not refund your money for mediocre quality overpriced tools​​

Not sure what star to provide. Called to get a quote to replace my compressor. The person i…read morecalled said they could install for a decent price if I bought the compressor from Amazon. Done. The change out took 2 full days that i had to pick it up on the third day. This was much longer than anticipated. They said it wasn't an easy change. Anywho, I paid the amount quoted and left. Up to here was all good. Strange but when i got in the car I did notice my glove compartment was open. Got home is where i discovered someone was in the back side and rummaging through my things. What are they doing in the back? Thought some tools were missing but later found them buried, As far as I can tell, nothing was taken. but why, why, why is someone going through my stuff and in the glove compartment.

Super friendly service and quick safety check! They took my husband as a walk in and were able to…read moreget everything done quickly and efficiently. I will definitely be coming here for future safety checks