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    American Array Solar and Roofing

    4.0 (129 reviews)
    Closed 9:00 am - 5:00 pm

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    I had a complex, risky solar residential project spanning multiple years and much uncertainty but I was lucky to find the right partner with American Array. Let me tell you what I had to deal with and how American Array helped. - Project started in 2023 to get into grandfathered NEM 2.0, but installation date was uncertain (at 1-2 years away). - House expansion (w/ additional roof) and remodel was planned, so solar installer needed to design solar panel layout and estimate electricity usage when new roof only existed in architecture drawings and no prior energy usage to estimate from. - House remodel did not start until mid-2024, so panels could not be installed until new roof was built in late 2024. - The home's electrical lines were underground, so trenching and conduit installation was required to replace the old 100A lines. This was a 1+ year timeline that required four PG&E inspections and lots of work. - Federal tax credit expiring end of 2025, so installation needed to be completed before 2026. Both American Array and I pushed PG&E very hard to get the inspections scheduled and clearly defined requirements, which you can imagine was not easy to deal with. I have friends who dealt with PG&E and there is no getting around their delays, no matter how much influence you have. Imagine having to deal with not one but four separate PG&E inspections! In the meantime I worked with American Array's electricians, panel installers and project managers. Everyone was friendly to deal with, answered my many questions throughout the process. It is nice dealing with real human beings who care about the quality of their work, so thank you. I specifically want to thank Mary from American Array who worked tirelessly on my behalf to get this project done. I really do appreciate your efforts and I hope you see this review!!

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    3 years ago

    They may be the worst company I have ever worked with. Incompetent & shoddy work and non responsive in the office, avoid like the plague.

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    4 years ago

    Adam was extremely knowledgeable and responsive. He run many what if scenarios for my and worked to find me the best solution

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    Had some issues with our solar panels and Adam was able to get three panels replaced for me within a few weeks.

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    Ask the Community - American Array Solar and Roofing

    Review Highlights - American Array Solar and Roofing

    Adam was just a phone call away with any questions and he updated regularly during the entire process.

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    Read more highlights

    Clean Solar

    Clean Solar

    4.7
    (478 reviews)

    All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

    This is my second time around with Clean Solar, and they are just as stellar as the first time, if…read morenot better and more efficient. We needed to add panels because we purchase an EV and needed more solar to offset PG&E. The impeccable experience started with Art the consultant, he gave 4 scenarios and explained in detail what each means and provided detail report including all the tech details and break even timing. To be honest, it was too much for me, I really just wanted pricing and how long it takes to install haha but was good to know he has such knowledge and I was confident he is looking out for my best interest. Then we had Patrick the PM, arrived for site inspection on time and courteous and explained the whole process. Then come the impressive installation team Luis, Alberto and Kevin. The 3 arrived on time and with smiles, just overall a great vibe from them. Luis walked me through the installation plan and gave a few choices taking into consideration aesthetics of the house and then got to work. 4 hours later, clean line, fine craftsmanship and symmetrical matching placement from last system is in place and ready to tangle with PG&E (attaching some photos) I really really can't recommend any higher to go with Clean Solar on your solar projects. Seamless is what you'll experience with them. Until next time Clean Solar!

    Sunlight Electri-Cal Solutions

    Sunlight Electri-Cal Solutions

    4.9
    (83 reviews)

    I recommend Sunlight Electrical Solutions…read more My home solar/battery system was having intermittent issues. The company that installed my solar had gone out of business. The owner of that business recommended Sunlight Electrical to fix my system. I spoke with Carlos at Sunlight. He sent out Isaac who seemed very capable. Isaac's assessment was that my system had multiple wiring issues and recommended a service that would require a larger team to complete. He explained why, and I concurred with Isaac's recommendation. Carlos scheduled a larger team to come out the next week. They were led by Jesus, who also seemed quite knowledgeable. Jesus and his team worked diligently for 4 hours. They found more wiring errors as Isaac has predicted. And they found a damaged Tesla MC2 unit on the roof which had cracked. After they completed their repairs, the system started operating better than it ever had before. I estimate that I am now getting an extra 10-15% more power from the solar panels. In addition to providing capable technicians, I really appreciate that Sunlight is so easy to work with. I asked several highly technical questions and always got thoughtful answers. If you want something done a specific way, just ask them. They have such a positive, customer oriented attitude that makes them a pleasure to deal with.

    Exchanged the email w/ Juan Meza a few times. The initial enthusiasm quickly faded away. In the…read moreend, I chose somebody else.

    East Bay Power Systems

    East Bay Power Systems

    4.7
    (98 reviews)

    Hired East Bay Power to troubleshoot my solar setup which had been installed by another company no…read morelonger around. Jeff reached out and helped me troubleshoot the problem first before we decided to have them come out. David the technician ended up coming out and found a really serious issue that could have been disastrous had it not been fixed. The communication and quality of the service overall are what really stood out. Between Marlene keeping me informed about the schedule and following up the day after to make sure things were operational to David's work to fix the issue and his communication afterwards and Jeff staying in touch the whole time, it was a great experience. Highly recommend East Bay Power!

    The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

    Solar Sesame

    Solar Sesame

    4.3
    (119 reviews)

    I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

    Solar Sesame is a brokerage company, they don't install the panels; they work with another company…read morecalled GoodLeap that installs, maintain and owns the solar panels. There is a 3.59% increase annually to a flat rate fee and a connection fee with the quote. After 25 years of this contract, you can choose to buy the panels (by that time, the panels will be 25 years older), but if you'd like to keep the panels, it'll cost a todays estimate of 900-$1200 to maintain annually. When I did the calculations would $327 monthly for electricity. And even with the panels, there is a $15 connectivity fee to connect to the main grid aka PG&E. So the quote I got is unsustainable for what I'm trying to achieve; which is to be independent from PG&E. Because I used only about $30 of electricity and $15 gas, but have to pay $125 delivery fee from PG&E, and it's just gouging for no reason. And the solar sesame quote I got ended up more expensive in the long run than if I stayed with PG&E. I was referred to an actual government run solar panel installation company through a local state and federal program called Grid Alternatives and is looking forward to a quote from them. was told by a clean energy program that I may be able to get solar panels free of charge and get a electric panel upgrade at no charge if I qualify. After meeting with their rep; they were pressuring me to sign at the meeting. Very aggressive. The solar seasame rep said he has been with the company for 10 years; but solar seasame was established in 2021. Maybe I heard this wrong, but there were a lot of questions unanswered; and a lot of confusion on who and what is getting done. They also use the Tesla battery...which I don't want to support. Unfortunately I will not be going with Solar Sesame.

    NorthStar Solar

    NorthStar Solar

    4.8
    (122 reviews)

    We can't say enough great things about our experience with our solar installation from Northstar…read moreSolar in Danville. From start to finish, we were so comfortable with every individual we interacted with. Our salesman, Patrick was no pressure, extremely helpful and very responsive. Danielle in the office was a joy and our project manager Jason was there for us all along the way. The install crew was phenomenal and completed the entire project in two days. We absolutely love having battery backup especially from 4 to 9 PM when PG&E charges the highest peak rate in the Continental U.S. California has the second-highest electricity rates in the U.S., (only behind Hawaii) which makes receiving power from the sun especially rewarding. If you are considering solar power, we highly recommend giving Northstar Solar an opportunity.

    Wow, I cannot say enough good things about Ryan and his team! I hired them to remove our 69 solar…read morepanels and reinstall them after a re-roofing of our home. It's a nerve wracking process but Ryan gave me reassurance things would go well. Upon Ryan's recommendation, we also decided to replace the solar panel racking system installed by Sunrun because we were plagued with roof leaks due to improper sealing of their footings. Ryan and the Northstar team were absolute champs at removing and reinstalling the new system for us. Everyone we dealt with was so professional, kind and easy going. The work was beautifully done and based on all the photos and detail provided by Ryan I am confident we will be safe from leaks going forward. He also had to coordinate the reinstall with our roofer and everyone handled it so well. I 100% recommend Northstar and the team for this task, and also wouldn't hesitate to hire them for roofing based on their strong work ethic and product with our solar project. The price was fair and in line with other quotes I'd received. A couple of questions unrelated to this particular job have come up and Ryan has gone above and beyond to help me out by providing his professional input. So happy with these guys. Thank you!

    Solar Technologies

    Solar Technologies

    4.6
    (143 reviews)

    We first contacted Solar Technologies about putting solar panels on our home in late 2019. We…read moresigned a contract with them in January 2020, right before the Pandemic shut everything down. By the time the solar panels were installed in late 2025, we had signed three contracts with them due to a series of delays dealing with all the idiosyncrasies of our old house. Through it all, our sales contact, Jason Coolman, was patient and knowledgeably answer our questions as they came up. Everyone at Solar Technologies that we worked with was great. They made sure that things went smoothly and on time. We are thrilled with our new solar system. Solar Technologies has been a Bay Area Sunshares vendor for many years and a lot of other reviewers sound like they're as happy as we are. Down the street from us, a large cluster of neighbors hired Solar Technologies and I have only heard good things from those I've spoken to.

    Bad bad bad. They were great at making a proposal and getting our money, but there were so many…read moreproblems with the design and installation. We knew they were running against the clock trying to wrap up installations before the tax credit ran out, but now the system is installed and having TONS of problems and they do not respond to calls or emails. We fin called the manufacturer (Enphase) and they sent a technician out to diagnose and turns out Solar Technologies configured our system incorrectly and other problem. Enphase communicated to Solar Technologies what they need to do to solve all of our problems, but Solar Technologies is completely unresponsive. Our batteries only charge up to 17 percent capacity because they didn't set the system up correctly so basically we paid 50k for a system and that system is only functioning a quarter of what it should be. I wish they would refund us for all the capacity that we've missed out on. They are terrible.

    American Array Solar and Roofing - solarinstallation - Updated August 2026

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