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East Bay Power Systems

4.7 (92 reviews)
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Services - East Bay Power Systems

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Tesla gateway and universal charger.
Benny N.

It is late September 2024. And we just saw our latest PG&E bill. YIKES! We got a random door knocker that came by to inform us about solar. I had previously talked to SunRun via Costco and am pretty nerdy, so I had done some homework by now. The door knocker talked about solar and battery storage and gave us a quote. That quote would be better than SunRuns. In my research about that quote, I found several reddit posts about solar and specifically Tesla PowerWalls and their pros/cons and service. One thing that kept on popping up was that the actual battery and system is great, the service and parts can be more miss than hit. But there were these Ask Me Anything posts from a guy named Jeff. He provided great advice to everyone. People with general questions, to people with problems to people that had just about had it with Tesla support. What I took away from that was that Jeff was a great guy, very knowledgeable and very open to helping people, even if they were not his clients. This is the kind of person that I be if I were to run a business and someone that I would want to support. I looked on yelp and found Jeff and East Bay Power Systems. All of the reviews there were pretty emphatic about Jeff and EBPS. I called EBPS and promptly was given a quote. Their number was very fair. So now we're nearly at the end of November and we get another huge PG&E bill. Couple that with the new administration coming in and not knowing if the solar/storage incentives will go away after the new year, I call up Jeff again and not only is he able to source a PowerWall, while other companies said they are all out of stock, Jeff said that if I signed within the week, he would be able to have us installed before the end of the year. We promptly signed and the wait began... All of a sudden, the previously non existent rains started to fall and our install date was getting pushed out. I started to get nervous as I didn't know if we would actually get this installed in 2024 or not. I was anxious about the incentive and would call EBPS pretty regularly. 5 days before Christmas and there is finally a open window. The skies have mostly cleared and it was safe for their crew to be on a roof. The install crew lead by Eric show up on time, panels are delivered and the battery is on site. By mid day, they are almost done. If not for things that were out of their control, they would have been able to complete the whole job within the day. It took them 2. Still, very fast and very professional work. Eric is a top notch installer and lead. Come time for the permit inspection, there were very small things that the inspector found which is pretty typical; those were subsequently rectified and we got signed off. In the interim, there was a hardware issue with the PowerWall. And almost to a T, the interaction went just as I had read so many times over and over again on the various Reddit posts. EBPS came out and did some diagnosis but they were not able to fix the issue that day. It really was a PowerWall issue. So I was told by Tesla, after nearly an hour on hold that they would send a Tesla tech out to look at it, but it could be up to 3 months from now. I kept in touch with EBPS and they were able to secure another unit. In maybe a couple of weeks, they were back out. They removed the old PowerWall and installed a new one in a couple of hours. If it wasn't for EBPS, I would likely still be waiting for Tesla. Just as many of the reddit posts said, it really comes down to your local installer and their customer service and their ability to pull strings over at Tesla. It was at this time that I really was glad that I went with EBPS. Because I got the Tesla PowerWall and gateway, it would be very easy to also install a Tesla charger. I purchased a universal charger and I had EBPS install that as well. That went swimmingly. Other than a few communication issues, and the timing anxiety that was totally out of their control, this has been as all of the other 5 stars have lead me to expect. I would absolutely use EBPS in the future and would recommend them to my friends and neighbors.

This install required dodging lots of extrusions from the roof.
Jason P.

I don't write reviews generally. So the fact that this is up here - and with this level of detail and effort should say a lot. After speaking with eight different solar companies--through Yelp and other referrals--I ended up finding Jeff through his AMAs on Reddit. His technical depth and transparency stood out immediately. He even invited me to visit a large, active job site. After that visit, I was confident he and his team could handle my project, even though it was smaller by comparison. My priorities were clear: I wanted to maximize solar output with the highest-wattage panels (I had limited roof space on my HOA-regulated, end-unit townhome), maintain an AC-coupled setup for specific reasons that I won't bore you with here, and avoid going with a Tesla battery. Jeff and his team delivered--installing 17 REC 460W panels with Enphase IQ8X microinverters. There were approval-related delays that ultimately led to switching from FranklinWH to PointGuard for the storage system. That change turned out to be a positive one. After doing my own research and seeing the system in action, I believe PointGuard offers more long-term flexibility and performance. I would have been happy with the Franklin, but I think the PointGuard is more future proof. (YMMV) Darlene was patient and responsive with me through multiple schedule changes and over a month of delays on my end. Erick, the lead installer, handled the installation with the calm, cool, and collected energy of someone with deep experience--while still bringing a genuine enthusiasm to the work. He also put up with all my nerdy technical questions without missing a beat. And the crew's work speaks for itself: clean, buttoned up, and exactly what you'd expect from people who do this week in and week out. The most remarkable part-and this was a true magic trick-once final approvals were secured, the entire install AND inspection process took just two days. Jeff even came out on the second install day to work alongside the crew, knowing they'd managed to schedule the inspector visit for that same day. The city inspector arrived three hours after completion and passed us on the first visit. As of late May, the system is producing around 50kWh per day. I'm genuinely pleased with the outcome and highly recommend East Bay Power Systems to anyone looking for a knowledgeable, reliable solar partner.

Hyundai panels. Beautiful work.

Great customer service from start to finish. After talking with a few different solar companies, I went with EBPS because they felt the most human (and not the least bit salesman-ish). I ended up needing my main panel upgraded, as well. The whole process was handled by them and set up with PGE from start to finish. My solar was just installed and my gutter paint was even touched up from a few dings that were left. I am so happy with the results and service and definitely would recommend to anyone looking into purchasing solar!

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2 months ago

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1 month ago

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3 days ago

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1 year ago

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1 year ago

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3 months ago

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3 months ago

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Jeff R.

We have never worked for you. You have the wrong company.

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6 months ago

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8 months ago

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1 year ago

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9 months ago

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1 year ago

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Jeff R.

Thank you so much for the positive review!

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11 months ago

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1 year ago

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3 months ago

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Thank you! We are so happy you are pleased!

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1 year ago

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Thank You! Glad we can help!

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1 year ago

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8 months ago

Jeff and his team provided excellent service. Highly recommend East Bay Power Systems for your project whether small or big.

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10 months ago

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2 years ago

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10 months ago

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We’ve never talked to you. Are you an angry competitor?

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11 months ago

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1 year ago

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3 years ago

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Much appreciated!

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4 years ago

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Thank You!

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2 years ago

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Ask the Community - East Bay Power Systems

Do you offer solar canopy or solar carport installation services for homeowners?

Hello. Yes we certainly can. Feel free to give us a call to speak with one of our experts!

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Review Highlights - East Bay Power Systems

Jeff and his team helped reinstall our solar panels after we had to replace our roof, and the whole process went great.

Mentioned in 65 reviews

Read more highlights

Sol R Us Electrical Engineering - Contact us for a free solar installation quote today!

Sol R Us Electrical Engineering

(58 reviews)

I've been meaning to leave this review for a while now because Sol R Us really came through for me…read more The main reason I went with them was to ensure I was grandfathered into NEM 2.0, and they absolutely delivered. ​Daniel and his crew (special shoutout to Chris and Jessica) are total pros. Unlike some other companies that sub everything out, their in-house team handled the electrical and roofing work seamlessly. You can tell they take a lot of pride in the quality of the install--everything looks clean and is performing perfectly. ​If you're looking for an honest, reliable solar company that actually respects deadlines and treats your home right, look no further. Big thanks to Daniel for the great communication throughout the whole process.

Inquired about having my Solar system looked at due to no power to my inverters. Chris reached out…read morequickly to me and we set up a date for a tech to look at my system. Chris contacted me the following morning and advised me a tech was on the way. Tech Seng came out and looked at my system and started trouble shooting it. My inverters weren't on and I have a Tigo system. My panels were producing power but power wasn't being used by me. Seng was able to talk with Tigo and they informed us that 7 panels were down and over producing which in turn for safety shuts down the inverters. Tigo was able to shut those 7 panels down so I could still get power from the other panels and the inverters would then work. So power finally got restored and new panels would be sent to me to get installed. I also asked Seng to give me a quote on a separate plug for my ev to go off the solar breaker panel. Seng did a great job troubleshooting it and to get it back online. Wasn't sure on all the cost and estimates. Jessica the office manager called me and we worked out pricing for the install of the new panels (when they arrive) and the ev plug. They gave me a credit for the work they did today for the future work I will have them do. This is what I would call great customer service, both parties getting a great experience and reasonable.. I would highly recommend

Sunlight Electri-Cal Solutions - Franklin certified

Sunlight Electri-Cal Solutions

(81 reviews)

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

I actually first contacted Sunlight Electri-Cal very early on this year, in April. I had closed on…read morea new home but knew we would want to get solar installed. Juan was very responsive and came out to take a look at our home right away. What I loved about Juan and his team is they are NOT sales people, they're real engineers who are focused on solving your problems and meeting your needs. Juan and his team are true solar experts and know exactly what they are doing - they were great at walking me through key details I should know about the system, how to best take advantage of having a solar system, and did their best to get me scheduled (in spite of multiple difficulties) for installation before the end of the year. Just for context, I've talked to another solar company where clearly they were just about trying to close the deal and sell sell sell, which really turned me off - it felt like they just wanted our money as opposed to wanting to understand what we really needed. Juan's team really shined here by just showing up to be real experts who are thoughtful about what system you need, as opposed to trying to close a deal. Juan and his team were also really patient and flexible. Our new home's solar system had to be turned on before we could start any work, and that process took months due to Sunnova going bankrupt. And, they were also really thoughtful when we mentioned we had added in some upgrades that would affect electricity use (ie saunas and outdoor electric heaters), and they reassessed their initial project and updated it to accommodate that. I thoroughly enjoyed working with them and am really grateful that we got our project done so well!!

Ambrose Solar - Wow! Wow! Wow! Gorgeous solar install by Ambrose Solar!

Ambrose Solar

(256 reviews)

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

My project is now finished and it's been about 6 months turned on and functioning- I'm still so…read moreglad that I did this with Ambrose Solar. Any home renovation project has bumps, and this one had its fair share: after initial install they monitor the systems production remotely to see if it's doing what it's supposed to/expected to, and my system was initially under-performing. They caught it and sent out a team to problem solve it, which took a couple tries, but they didn't drag their feet, they kept on it and kept at it and got it resolved. It was no fault of theirs, just a technology glitch. Core fear was that they would give up after a couple failures and leave me following up with them to get it done, but I never had to worry about that. I also did not end up liking where they placed the control box- it was something that was going to make future maintenance of my house trim problematic down the line. They willingly moved it up a few inches for me (and my only complaint was the team that did that didn't patch the original hole as efficiently as they should have. If I had understood the box placement better on the first pass that would never have happened, so this is a bit of a complaint of my own making.) Jon Landsman, who sold me the system, stayed with us the whole time tracking the project, checking in, and following through on every detail, every question, every concern. He never made me feel like the demanding diva that I am, was always prompt and gracious! The bottom line is that start to finish, even with a few bumps in the road, I have zero question that this is a company that legitimately cares about doing what is right. The culture of deeply valuing customer service that they have built is unmatched by many businesses these days. I am SO pleased, and SO impressed, and I can promise that you will be too!

Diablo Solar Services - Even our youngest solar installation technicians love their job at Diablo Solar!

Diablo Solar Services

(290 reviews)

I first reached out to Diablo in 2020. I was solar-curious, but I determined at the time that it…read morewasn't what I needed. This year (2024) I decided that my electric bill was just too much, I was going to get solar eventually, and the longer I put it off the more it would cost me overall. I liked that they didn't harass me. Once some folks get your number they just wont stop calling. Diablo didn't bug me back in 2020 and they were not really trying the hard sale this time either. I called them, had a brief discussion about what I was looking for, and scheduled a visit. I didn't know much about solar installations, so I spoke with a friend who was familiar with these things. He told me what to look out for in terms of equipment. After I got the quote, the folks at Diablo were very helpful answering questions along these lines. Again just providing information, not trying to sell me. Diablo handled everything and scheduled a time to do the install. Overall it took about 3 days. Two days for most of the hardware and then a day about a week later to deal with the mess in my breaker box from some previous work done by another company. Then they handled everything with PG&E and about a month later everything was cleared on PG&Es end. This delay was due to PG&E processing paperwork. Overall it's working well. Just see the before and after photos below. Not of my roof but of my electric consumption. You can see some before and after values as well as how the system performed on a particularly hot day.

Terrible service , this company must have been sold since we installed our solar in 2018…read more Was getting charge $200 just for a quote and when the day they were supposed to drive to the property , we told them ahead of time of how to get in and the code to the pool House , they wrote a report that they couldn't get in After speaking to the manager , they had to sent someone else out but don't know when that will be Very frustrating experience, seems like they don't communicate internally Ended up repairing with someone local in Sonoma county

East Bay Power Systems - solarinstallation - Updated May 2026

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