I had a great experience with Geoff at Williams Electric. I was dealing with serious voltage fluctuations throughout my house--lights flickering, appliances losing power, and outlets reading abnormally high or low voltage. Geoff quickly identified problems at the service connection where the utility power enters the house, repaired the loose connections and grounding issue, and carefully checked the main panel and subpanel. He walked me through everything he was testing, tightened several loose connections, and confirmed there was no heat damage. After his repairs, the voltage immediately stabilized around 121-123 volts, even with the microwave running under load. The lights stopped dimming, the stove stopped resetting, and the microwave began operating normally again. Geoff is clearly a highly experienced, old-school electrician who knows his trade inside and out. He was thorough, straightforward, and focused on fixing the actual problem. He also gave me helpful guidance about the permitting and compliance work that should be addressed next. I would absolutely recommend Williams Electric. read more

Extremely unprofessional experience. They were a no-show for the scheduled appointment and only arrived an hour late after I called. The technician walked in without introducing himself, then, while I was writing the check, asked about my cat and started walking toward the back of my house without permission. When my partner stopped him, he came back and unexpectedly put both hands on my face, rubbed my eyebrows, and said, "You have such great eyebrows." I was completely taken aback. The electrical issue was fixed, but the behavior was incredibly inappropriate and uncomfortable. I would not recommend this company. read more

Excellent service. Showed up on on-time (to the minute). Checked all work with me. Identified a safety hazard other electricians missed. Completed work in a thorough, clean job. Super experienced and knew all the mistakes the prior guys had made (stripped nuts, loose cables, you name it). This was a commercial job. read more

Geoff at Williams Electric did an excellent and speedy job in replacing the main electrical panel of our house. Our LED lights were flickering and voltage fluctuating. PG&E came out to inspect and identified a burnt panel behind the meter which needed repair or replacement. Our power was disconnected for safety reasons and fire hazard. Geoff came out quickly (same day) when I called him and was able to do the work the following day to get our power restored in the house, which was a HUGE improvement for us. Geoff has a thorough understanding of the electrical codes, permit requirements and handled the application with PG&E so I didn't need to get involved at that level. He explained his work well and was very easy to work with. Ronda in the office was also very polite and a pleasure working with. Their scheduling was well communicated and they arrived on time for all their commitments. I recommend Williams Electric highly and will be calling them again next time we need an electrician. read more

We had a superior five star experience with Williams Electric. A circuit failed that included the refrigerator, so this was urgent. The office answered the Monday morning phone call (no answering machine or AI assistant), took all our information, quoted their rates and said they would get back to us promptly, which they did. Other companies were booked for a week ahead! The electrician did a FaceTiime review of the situation, diagnosed the problem and led us to solve it all remotely. We very much appreciated their responsiveness and the ease with which they resolved the issue. We got excellent service and a favorable outcome. We will definitely use Williams Electric for future needs. read more

I found Williams Electric on Yelp while searching for someone to install floodlights in my restaurant's trash area so my employees could see better at night. To my surprise, they offered same-day service and had someone out just a couple hours after I put in my request! Communication was quick from start to finish, and the price was very reasonable. The install itself was quick, and since there was time left over, the electrician noticed some flickering issues and fixed them right away. And it was at no extra cost! I really appreciated that extra attention. Everything went smooth as butter. I'll definitely be them for future jobs at my restaurant, and I recommend them 100%! read more

The main panel was failing and was a fire hazard. Voltage drops were occurring and power was even going off occasionally. Geoff fast tracked us, and just before there was a total power failure, he arrived and fixed the problem. Unlike many electrical companies these days, when you call Williams Electric, you don't get an AI robotic voice answering -- an actual human answers the phone. So refreshing! read more

Geoff made an appointment to fix a shower fan and he did not show up. However, he and his staff apologized and we had a helpful discussion about what had happened. There had been a simple miscommunication. The fan itself turned out to be faulty and I replaced it. I will call on Williams Electric again for future projects. read more

I was so grateful for the excellent and prompt customer service Geoff provided on short notice when I had an electrical emergency and could not reach my contractor. I called on a Saturday with an urgent breaker issue, Rhonda immediately responded and was really kind and helpful - she immediately patched me through to Geoff and he was kind enough to get on a FaceTime to walk me through some troubleshooting steps even though he didn't have time to help me. I appreciated his direct communication, honest diagnosis, upfront quote and prompt scheduling for a time to come back on Monday. Even though I ended up having my contractor fix the issue, I will now hire Geoff as my defacto electrician for my future needs. read more

Williams Electric was great to work with. They showed up on time, were professional, and took the time to figure out what was going on. Even though they spent time troubleshooting, they didn't charge us because it wasn't something they could fix. I really appreciated their honesty and integrity. It's nice to find a company that's straightforward and doesn't charge you just for showing up. I'd definitely recommend them and would call them again for any electrical work. read more

Our heat pump's breaker went out on a cold spring morning, sparks and smoke, very dramatic. We called Williams Electric and within about two hours Geoff was at our house pulling the (disturbingly melted) offending breaker from the panel. He also checked connections on and tightened down all the other breakers on the panel, so we can be confident that there's no other problems lurking in that box. Thanks Geoff for the quick response and thorough work! Our house is warm and cozy again. read more

Amazing service! He called us back on the Sunday morning of a holiday weekend and diagnosed and fixed our electrical problem over a video call. Williams Electric is a gem of a local business. Please support them. read more

We called Rhonda and Jeff during a stressful and urgent situation and they were the only ones who truly showed up when we needed help. Instead of immediately pushing an expensive on-site visit, Jeff took the time to FaceTime with us, walked us through what to look for, and helped us safely troubleshoot the issue in real time. They were calm, knowledgeable, and focused on solving the problem and not upselling. This was especially appreciated because several other electricians we contacted either didn't respond or immediately tried to charge ridiculous amounts without even understanding the situation. It's rare to find someone who is both technically solid and genuinely helpful, especially in an urgent moment. We felt informed, supported, and not taken advantage of. Highly recommend Rhonda and Jeff!! Highly recommend if you're looking for an electrician who actually cares and operates with integrity. read more

I needed a an outlet and switch repaired quickly and Williams Electric provided a quick and easy booking process, helpful customer support, and a job well done, all in a tight timeframe. A+ read more

Geoff was asked to replace a thermostat that controlled the temperature of an electric floor heating system. It was fried when PG&E sent a surge to our community after a recent power failure. He returned my call within minutes and was at my house within a few days after ordering a replacement. Unfortunately,his supplier sent an incorrect part. Geoff didn't charge for any additional time that he had to spend to pick up a new part, even though I specifically mentioned that I expected to pay for some additional time when I wrote his check. He re-ordered the part, installed it as well as a surge protector at the main panel so this doesn't recur in the future. We now have a warm bathroom floor again, These electric heating systems are tricky to install; I feel very fortunate that Geoff was able to diagnose and correct the problem(s). I would have no hesitation in calling him with any future electrical issues that come up in the future. read more

All of our power went out and there was a zap when we tried to reset the breakers. Geoff came out very quickly, diagnosed the issue and had it all fixed the next day. Nothing electrical is cheap but the price was reasonable for the work that was done and it was done very quickly and efficiently. read more

We blew out our circuit breaker in a new house and I had no idea where to turn it back on. Everything in our fridge and freezer was going to go bad since it was almost 10pm at night. I put out a request for help on Yelp and William messaged me asking for my number so he could FaceTime me and solve my problem tonight. We our back up and running and he was extremely helpful and hilarious. read more

Williams Electric - Late night FaceTime electric help! - Electricians Near Me - Oakland, California

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Prompt callback and extremely helpful. Thank you Geoff for solving my electrical issues!!!

Geoff was knowledgeable and responsive when we had issues with our circuit breaker. Would hire again!

They're the best! Saved me so much money. Will be using them and recommending. Thank you!

Geoff and Rhonda were incredibly helpful. Our dryer running caused our main breaker to trip, and Geoff was able to diagnose the issue over facetime and showed up the next day (early!) and solved the problem quickly. I'll keep Geoff in mind for the future! read more

Geoff came out quickly when we were having breaker issues and diagnosed the problem fast. No upselling, no unnecessary work, just a clean fix at a fair price. Fix has been working well! He was also really nice to our dog, which always earns bonus points in our house. Highly recommend! read more

Jeff was a life saver. Super responsive and helpful when I was in a bind. Will hire again.

Swift friendly service and they won't screw you over with their pricing. Highly recommend!

Responded promptly and helped repair the issue on a weekend, for free through video call. Really appreciate their business!

Geoff Williams is an excellent electrician. He came on time, installed the new electrical outlet, tested it and cleaned up - all in 20 minutes as promised. Very pleased with his work. read more

Just awesome fixed the breaker with a little coaching. Thank you! Geoff video talked with my tenant and solved the problem. If I need any electrical needs I will call Willams again read more

Geoff is a life-saver, literally. My daughters shocked themselves on our washer/dryer and Geoff took time off another job to come by and check out a dangerous situation. Even though they said it was the washer that shocked them, Geoff being a pro checked the dryer as well and it was hot as well so he fixed it at the same time. Can't thank him enough! read more

I'm giving 3 stars for the effort that he provided. However, another electrician solved the issue in 10 minutes which he couldn't do after 3 tries. The installation to the wall outlet for the EV charger wasn't done properly with the correct bolts - said the other electrician who fixed the issue. Also never sent over the receipts after multiple requests. I'm down $300 from Williams while the other electrician charged half. Edit: I have my bank statement, texts and videos as proof. read more

GFCI outlet for our tankless water heater stopped working 8:45pm Saturday night, and I wasn't optimistic about a same-day response, but i fired off a volley of yelp quotes anyway. A few minutes later, Geoff got in touch, and after a short video call and some instructions from the man, bam - we have hot water again. Geoff Williams - Saturday night miracle worker. read more

Geoff did a wonderful job upgrading our electrical panel. He was on time, communicated well via text/email, on budget, did great work, and most importantly passed inspection with flying colors. 100% recommended. read more

Geoff SAVED the DAY!!! He called me on Whatsapp shortly after I reached out to him. Didn't have to wait long at all. I had plugged in one too many appliances and the power shut off. When I reset the breaker, the power still did not come on. I was panicking because my fridge is plugged into one of those outlets and all other electricians could not come out until friday which would be TWO days later. Thank goodness for Geoff. he had me show him the breaker via video chat and over the phone he helped me reset them. With his help, power was restored!!! I was so happy:) My panic went bye bye. Not only did I NOT have to wait 2 days for help, but because of Geoff, I did not have to figure out how to move my gigantic fridge to another spot in the house in order to plug it into a different outlet. My perishables are now safe and that hard earned grocery money was not wasted. Thank you Geoff! This was a great holiday season gift. read more

I called Williams and asked him to troubleshoot some wiring issues, probably caused by past contractors. I explained what was needed & scope of the job. He told me his rate; it sounded reasonable When he arrived, he was quite gruff- didn't say hello to my wife when she greeted him. We went down to the panel so i could show him what the issues were He asked a few questions, i answered as best i could. When i asked if he wanted to start the job, he told me that he could tell that the job was complex, that he would spend 8 hours & not find the issue & that I wouldn't pay him & that his gout was bothering him WTAF? We have never not paid anyone for their service & his rude gruff manner was unbelievable . I posted a negative Yelp review &30 seconds later, my phone rings. It was him. Creepy to say the least. I hang up. He calls again, I swipe to not accept. He leaves a weird, rambling message about what "he meant to say." (listened to it again today to make sure and accidentally pushed the wrong button & called him. Oops!) And then I received a mildly threatening Yelp message telling me to fix violations or he will contact Oakland Planning enforcement. Hmm, getting those issues fixed was precisely why I called him. So he walked off because he accused me of not going to pay him & because the job was too complex for him, & calls me twice on my phone, leaving a rambling, strange message, a& then uses the Yelp message app to send me threats. I guess I only have myself to blame because I didn't do what I normally do - read the one- and two-star Yelp reviews. If you read the myriad 1-star reviews, a pattern emerges - a man who responds to a negative review/harassment, threats, and innuendo. When I ran my two small and successful small businesses and got a negative Yelp review, I would reach out to the reviewer to see if there was something I could do to improve his or her thoughts about my business and its practices (was even interviewed in the New York Times about this practice in the early days of Yelp and Yelp featured me in a video). If I couldn't reach the person, I would then try to turn the bad review into a teaching moment for me or my staff so we could learn and hopefully improve our business practices or products. So, then Mr. Willams filed a complaint with the City for alleged code violations, and a city code violations inspector showed up at my door, for permit violations and having work done without permits. When I explained to him that I had called Williams to fix the issue that he reported me for and that he walked off without providing me with a bid, he stated "I am sorry to have wasted your time. Have a good day." I told the inspector that we have contracted with an electrical contractor to fix the issue that I had called Williams about and offered to show him the signed contract. I also explained to him that we have never had any work done at our home without pulling a permit. He shook his head & apologized again. The City of Oakland has limited resources, and it's beyond shameful for this guy to be wasting precious resources on a perceived slight - a bad Yelp review written because of rude behavior. And a few days later, the licensed electrician that we hired to fix the problem that Mr. Williams refused to bid on came out. He diagnosed the issue, fixed it, & was done in half an hour. Unlike Mr. Williams, he was in a neat uniform, was very polite, and charged us 30% less than the hourly rate that Mr. Williams quoted to me over the phone for his services. Somehow, Mr. Williams believes that the fact that I have written 14 one-star reviews (approx 5.5% of all of my reviews) is indicative of something. Perhaps Mr. Williams should look at the fact that nearly 10% of the Yelp reviews for his company are 1-star (and if you include the 'not currently recommended' and the ones that Mr. Williams got taken off the system by complaining about them, well over 10% of his reviews are 1-star). Most, if not all of these one-star reviews point to the same issue - harassment by Mr. Williams after a negative Yelp review. While I suppose that it _may_ be possible that each and every one of the many folks who went out of their way to write a negative accounting of their experiences with Mr. Williams on Yelp is completely mistaken and are very vindictive people with weak egos who are all out to harm Mr. Williams for some reason; I contend that there is a clear pattern of bad behavior here on his part, not the reviewers. He opines that I have posted a negative review on his company to multiple sites because I have some nefarious purpose, but doesn't mention that he published MY ADDRESS on a NextDoor response (which got taken down fairly quickly, but still - to quote him: 'what kind of person does this to people'???), and offers up some armchair psychology in his response to my review below. read more

I accidentally overload my breaker by being careless with appliance usesage. Turn the breaker on and off and it didn't come back on. Call the phone number and Geoff got back to me on FaceTime to take a look at my panel. He told me to switch the one single flip I somehow miss on my panel, power came back on. Super helpful and friendly. Even gave me advise to not use space heater because they are a fire hazard. Grateful that I found him. read more

It's 10:30pm on a Saturday night and I had a partial power outage in my home. I reached out to Geoff to schedule an appointment for tomorrow morning but he got on a video call with me right away and walked me through fixing my issue. Now my power is back and I can sleep easy -- but not before I come back on here to Yelp and write him a stellar review. Thank you, Geoff! read more

I would highly recommend this company! They are very honest and super knowledgeable, and will help you save your time and money.

Geoff responded quickly to my request and hopped on a video call to troubleshoot my problem. Unfortunately we couldn't fix it remotely so we set a time for him to come over. He arrived early and figured out to problem and fixed it! read more

Geoff did a great job of handling our core issues and investigating others that surfaced during our appointments. We are first-time homebuyers of a 1962 house, so it was nice to have someone thoughtful enough to give us strong recommendations on what to do for modernization. Geoff is a huge dog fan, and the feeling was reciprocated by my main man Koda pictured below. read more

Williams Electric - pretending to be a good boy - Electricians Near Me - Oakland, California

Geoff came out the same day and got our dedicated line for our EVs up and running. He was professional and clearly was very knowledgeable about EV charging. So glad he was available today. read more

Williams just replaced a new and bigger electric panel for my restaurant in College Ave, he completed the job within the time frame that he quoted. He is very friendly and showed me the old electric parts are at risk and might cause fire at any time if not changed. I'm completely satisfied at his works. I love him. Simon read more