*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

This storage is in a great location, very clean, and well taken care of. On multiple occasions I…read morewould see the lady come through clean & keep the place under great care. Now where this storage facility lost me was the weird lady that they had living in the living quarters. I'm pretty sure that she was employed by the facility as well probably even the manager BUT what I didn't appreciate was how she literally would be so passive aggressive & totally intruding. One night she walked past us while we were minding our business honestly forcing a conversation with me & my husband that we honestly didn't want to engage in. Then we would always find her coming in and out at the times that we would come to our storage almost as if she would be watching and stalking us. She's just very weird... everyone doesn't want to be your friend. Do your job and stay out of the way. This is a storage facility not a strip mall. She has followed my husband around on several occasions. We even attempted to enter the facility on a different end of the building just to avoid her and her living space and when we came out she was using the same exit that was completely on the OPPOSITE end of where she lives which this was after business hours. She also would let her untrained dog(s) PATRICK run around UNLEASHED! LIKE what is it with the weird psycho stalker behavior. I bet no else felt this way but us she definitely treated us this way because we are a young black couple. Lady learn how to mind your business & get a life outside of work. It's very creepy & makes people uncomfortable.

Very clean. Great carts to help with move in and out. Courteous staff. Fantastic facility. Would…read morehighly recommend this location!

Todd is the reason this place stands out. Whether you need storage, mailing services, or both, he…read moremakes the entire experience effortless. He is knowledgeable, organized, and genuinely enjoys helping people. If you're new to the area, he's also a fantastic source of local information and recommendations. The facility itself is clean, well-maintained, and gives you confidence that your belongings and packages are being cared for. What I appreciate most is how easy Todd is to work with. He is professional, thoughtful, and consistently goes the extra mile to ensure everything is handled smoothly. It's rare to find someone who combines efficiency with such genuine kindness. Excellent customer service can make all the difference, and Todd delivers it every time. I wouldn't hesitate to recommend this business to families, individuals, or anyone looking for dependable, friendly service.

RUN. DO NOT USE. I WAS GENEROUS WITH THE 1 STAR…read more DO NOT USE THEM. HOLY SHIT SHOW GOING ON HERE. THEY WONT LET YOU CANCEL YOUR STORAGE UNIT BECAUSE YOU GET PUT ON HOLD FOR HOURS AND NO ONE GETD BACK TO YOU, YOU CANT CANCEL ONLINE, AND THEY DON'T ANSWER THEIR EMAILS. NOW IM GETTING LATE FEES. I canceled my storage unit before we even moved into it, so we never moved into it and never used it once. I canceled well before any payments also, and the first month was free. I had to call 4 times to cancel the unit to start with because I was put on hold for more than 30 minutes each time, I've sent numerous emails to the manager and I get no response. I finally was able to talk to Carmen and I had it all squared away over the phone. Then a month later I get an email saying time to pay my storage unit, I called again and emailed again to cancel saying I'm not using it and never have. No one ever answered my calls. I'm pissed off and now I received a late fee on for something I'm not using! I have proof of emails trying to cancel and proof of phone calls, and I know yall do to because every call is recorded. Can we please get this situated asap. If I get another bill or sent to collections I will have a huge problem. Im don't dealing with this and was done dealing with this months ago. I've attached my stupid late fee. I would seriously considering getting rid of Carmen, I would not want this guy representing my brand.

Amazing customer service Fast and reliable service…read more Ready to move in and have extra space at home

This place is a total bait and switch stay away. They have their website discount price. After the…read more4 month pre paid portion is over they will double your monthly rate and tell you it was a promotion for the first 4 months then is subject to change with 30 day notice. Funny that was never mentioned and is not listed anywhere on my online docs that I signed. STAY AWAY 0 STARS

This is not an ethical business. It used to be called Extra Space Storage and was recently bought…read moreby Cubesmart. They doubled the rent on my unit without any notification. After Cubesmart took over, I suddenly started getting invoices for the month I'd already paid to Extra Space plus two months into the future at double the rate. Never once did I receive any information about the change in ownership or increased rent. Now of course the new company acts like there's nothing they can do. So Extra Space Storage and Cubesmart both get a one-star review.

From the owner: CubeSmart Self Storage of Austin, TX offers affordable self storage with premium amenities. Our…read more9521 W US - 290 location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

I stored my vehicle at this facility for a month and the experience was flawless. The space is…read moresecure, clean, and perfectly organized. Communication was prompt and clear from day one, and I always had access when I needed it. I loved that the location is in a quiet area with constant surveillance, which gave me complete peace of mind. My car remained in the exact condition I left it in. It was a professional, reliable service--highly recommended for anyone needing worry-free vehicle storage

For more than 2 years I leased two spaces in your Unit. During all of these time, Douglas your…read moremanager, was very efficient, very kind and fair. Thank you for your services, I will recommend your business to all my friends!

I chose Einstein Movers because of all the amazing reviews, and they definitely lived up to the…read morehype. From the moment they arrived, Jordan D, Jeremy E, Jake P, Leo C, Corey H, and Antonio V were friendly, professional, and incredibly polite. I was honestly amazed by how careful they were with everything. They handled our furniture and boxes with more care than even we did, which gave us so much peace of mind. You could tell they really cared about doing the job right and making sure nothing got damaged. They worked hard, stayed positive the whole time, and made what could have been a really stressful day feel easy. It's not often you find a team that's this efficient while still taking the time to be so careful. If you're looking for movers you can trust, I can't recommend Einstein Movers enough. Their reviews are what convinced me to book them, and now I'm happy to add another five-star review. Huge thanks to Jordan D, Jeremy E, Jake P, Leo C, Corey H, and Antonio V for taking such great care of us and our belongings!

Recently moved from a 2b 2ba apartment in south Austin to a 1b 1ba apartment in west Austin…read more Einstein did great! The quote was accurate and their estimated time of move was too. The guys were super friendly and quick. They take all the precautions with walls/doors, and wrap everything before moving it. We've had some less than ideal movers before from other companies and Einstein doesn't even compare. We will be using them again in the future!

Sherry is amazing!! Repeatedly she has gone above and beyond and provided the best customer service…read moreI've experienced to date, and I've had numerous experiences with storage companies as a former military family. Seriously, I'll never rent anywhere else as long as she's there!!

Sherry is amazing! The moment she answered the phone she was responsive. Helpful and really helped…read moreus get into a unit quickly. 20 years of experience and she loves what she does. You can go rent from the other people and it's just not the same. She's amazing and the space is clean and super tech savvy.

Unfortunately, I have to give a single star to this business. Even tho they come up as a place to…read morerent U-Haul trucks, they don't. Called them before I even made a reservation and they walked me through the process. Went to go and pick up the truck today and they didn't have a single one and said they don't do that. She had the reservations and everything. Don't be fooled.

My unit was broken into three days after I stored my belongings there. All of the cameras with a…read moreview of my unit were not operational. My TV, luggage, etc. were all stolen. When I moved out the remainder of my belongings, there were rat droppings on everything. I could not possibly be more frustrated with my experience and I would never recommend this Right Space to anyone.