Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I'm super grateful to Gilbert and Blue Dragon Plumbing for a job well done and for being so…read moreresponsive and personable. He didn't once try to upsell me and give me services I didn't need; the upselling and price gouging is a major problem I've run into with other companies trying to cover their overhead. Gilbert was cost-competitive, honest, professional, and when I needed follow-up assistance he came straight away to get things sorted for me. As a female homeowner, I look for professionals I can trust; I trust Gilbert/Blue Dragon Plumbing and will absolutely call them again in the future. Thank you!!

They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

Kitchen Faucet Replacement - Competitive quote. John was good at communicating. Job done well.read more

10 out of 10…read more Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend!

Altruistic Heating and Cooling exceeded our expectations during a stressful time…read more When the AC in a rental unit I manage went out during one of the hottest times of the year, I had to act quickly. After discovering that our usual AC guy was unavailable, I gathered estimates from several companies. The prices were shockingly high, so I created a detailed spreadsheet comparing different systems, pricing, discounts, rebates, and warranties. Out of all the companies, Altruistic Heating and Cooling stood out by offering the best price--thousands less than the others. They also went above and beyond by providing a portable AC unit to keep the tenants comfortable until the installation, which was a huge relief. While some companies tried to pressure me with last-minute offers and discounts, Altruistic's straightforward approach and reasonable pricing made the decision easy. They even included a free bonus service of two maintenance calls per year for four years. The installation went smoothly, and although I had to follow up to ensure the job was fully completed, Altruistic responded quickly and finished everything as promised. They had left a note in the final invoice saying, "We need to return some time (date removed) to install the flue pipe." As a property manager, I expect to handle follow-ups, so this wasn't a major issue for me. But I followed up with them to get this done before we made the payment. Although I felt Altruistic had been very trustworthy, I know people who have been burned by other companies after paying in full before the job was completed, so I wanted to make sure it was completely done. Daniel from the office contacted me, and they ensured everything was finished before I made the final payment. Overall, I'm very satisfied with Altruistic Heating and Cooling. They provided excellent service, great value, quality workmanship and their customer service was top-notch. I highly recommend them to anyone needing AC services. Follow-up: months later when winter weather arrived and the heat wasn't coming on, I called them in the evening expecting to hear back the next morning. They called me right away that evening and went out to the property first thing the next morning and fix the problem with no charge. I love it when companies do what they say they'll do and warranty their work.

Very helpful in scheduling and work was done efficiently and thoroughly. Tech was very…read moreknowledgeable. Love that they take pictures of the various components to summarize & show you what's ok and what needs repair & why + costs to repair.

Thank you, Kirk and Ryan, for the quick and professional service. Ryan replaced our garbage…read moredisposal on Friday and came back Saturday morning to troubleshoot a leak in the dishwasher to see if it was related to the disposal. Turns out it wasn't ... just another challenge of an older home and aging appliances. Oh, the joys of home maintenance. Really appreciate the communication and willingness to help us out, Kirk. Glad to have y'all on speed dial now.

WOWZERS. I feel like we hit the Water Heater Replacement lotto. They offer the absolute best price,…read morehave great reviews, and boogied out the same day I called. Nate is a tremendous asset to the Plumb & Order brand. What a genuine good soul - expert, kind, personable, on time, knowledgeable with a can do customer service acumen. I am excited for our new Water Heater installation tomorrow and shall update this upon its completion. Go team and it's my hope Nate gets recognized for being a super ambassador for Plumb & Order. This is a company who makes its customer feel valued as if to say, "We're glad you found us."