10 out of 10 Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend! read more

Helped out with faucets and PRV. Happy with the service. Fair prices and courteous service.

Fair price, professional work and great communication. I totally recommend Johnny Pipes Plumbing. read more

Johnny Pipes replaced our house hose bibs. One of them was quite tricky and they did a great job at a reasonable price. Will definitely keep them in mind for future plumbing jobs! read more

I recruited Johnny Pipes to replace my water softener. They kept me apprised of arrival time, did the job pretty quickly and without a fuss, and let me configure it the way I prefer (I like to configure those myself). They even kept wiping around the old and new softener to keep my garage from getting too messy. Job was done quickly, my old softener was hauled away, and I would definitely consider them for future jobs/tasks. read more

Fastest response with a very reasonable quote I've ever had from any contractor. Installation took about an hour and a half. Code upgrades were all part of the original quote so there there no surprises when it came time to pay the bill. Thanks John. read more

Johnny Pipes Plumbing - New Water Heater - Water Heater Installation/Repair Near Me

I needed help with finishing up a hot water install after my previous plumber failed to complete the job. I was upset and already developed trust issues when working with contractors. Johnny was great from start to finish. He was quick to get back to me when I had questions, and even responded on a Sunday when I had a concern. What made me feel better about hiring another plumber was he found issues with the previous one's work and even offered to fix it. If you want to feel like you're treated like a customer that they care about - use Johnny. He's a master plumber and even comes out to the jobsite to do the work. I'll definitely use him again. read more

Highly recommend Johnny's Plumbing for tankless water heater installs. He was on time, great at communicating, and providing services at a great value. The work he did for us consisted of removal of a tank water heater, re routing the water lines through our attic to the outside of the house and installation of a navian tankless unit on the exterior of our home. read more

Johnny Pipes Plumbing - Water Heater Installation/Repair Near Me

Kurry, from Johnny Pipes Plumbing, replaced my water heater that was leaking. I received a prompt response from Johnny Pipes Plumbing and Kurry did a great job. He arrived on time, worked efficiently and did a nice clean and tidy installation that meets code. I now have a new A O Smith commercial grade gas water heater. Zero issues. Their price was competitive as well. I recommend Johnny Pipes Plumbing because I had an excellent experience from initial contact through installation and billing. read more

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade an aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects. read more

Johnny saved the day at our house by completely gutting and reinstalling a bad tankless water heater + soft water system install by someone else. He knew immediately what the problem was (why we weren't getting adequate water pressure and no soft water at all), and also pointed out countless code violations, some of which could have been dangerous if left alone. He thoroughly explained everything and was very professional and patient. When he needed to cut into tile and drywall, he made clean cuts where the tile / drywall could easily be put back and repaired. We felt an immediate difference in our water and hot water pressure after he fixed everything. He also assembled all the visible pipes to the tankless heater in a way that was clean, organized, and you could tell he cared about what he was doing. read more

Johnny Pipes Plumbing - The mess we were left with before calling Johnny by a contractor. - Water Heater Installation/Repair Near Me

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If you're researching plumbers just stop and go with Johnny Pipes. Perfect five stars with low prices, amazing communication, professional work, and all round good experience. Why can't all tradespeople be like Johnny Pipes. His work at my home was installation of tankless water heater and water softener and change of hose bibs. Everything was great. read more

Absolutely 5-Stars ... John was on time and completed the job for the agreed price and left my garage cleaner than he found it ... John is a very skilled plumber and exceeded all of my expectations at an extremely competitive price ... I give John my highest recommendation! read more

Johnny Pipes Plumbing - Water Heater Installation/Repair Near Me

These guys helped me with the tankless water heater and softener. Gave very competitive quote and got some additional discount for both. Honest and trustworthy folks read more

He initially gave me the okay to install my water softener on Thursday. One hour before he was to come he canceled the install due to fact he didn't know anything about it. (I have proof that he okayed it) He then said he would give me two other choices; Monday or Tuesday. I selected Monday for the install. He okayed it. Well, this morning he canceled the install due the fact I am out of his service area. It took him one week to disclose this. I feel helpless about this whole issue. I am hoping nobody uses this guy because of his carelessness. I now need to find someone else. read more

Kitchen Faucet Replacement - Competitive quote. John was good at communicating. Job done well.

John is hands down the best plumbing professional and will be the only person I call from now on. This was my 4th plumbing project in Austin in 3 years between 2 houses and by far my best experience. I contacted him late afternoon via Yelp and by the following day he had finished replacing our gas water heater with new shut off valve, new copper lines, and relief valve line, bringing it all up to code. Here are the top reasons why I chose Johnny Pipes from over a dozen companies I contacted on Yelp: - He was very responsive and gave me a quote immediately rather than pushing for an in-person estimate which is often a sales tactic - I saw that his license as a Master Plumber was verified by Yelp - He had one of the most competitive pricing and didn't add any if's for potential add-ons There was also a mix-up on our end with payment because I couldn't be home at the time of install and my elderly 70yr old mother added some confusion, but John was very kind and helped me resolve it immediately without any frustration. Learn from my experience and don't bother dealing with other over-priced and under-delivering plumbing companies. John is your huckleberry! read more

John was great to work with on our water heater replacement and made the whole process easy to understand. He clearly explained our options and walked us through the trade-offs between tank and tankless systems. I'd confidently recommend him to friends and family--thanks again for all your help, John! read more

Got a very good price to replace my old water heater with a new tankless. Work was excellent quality, fast, and guys were super friendly. They left the area totally clean. I was so impressed with the work I used them to fix another issue and they did great job! read more

Johnny did a great job and had the best price among all the estimates I received. He was friendly and professional.

One of our water heaters started leaking. Put out the call on Yelp, and got a dozen responses. Some would not quote the job without sending someone out (and charging for that). Some would give me a range of prices, but not commit. Others apparently wanted to retire after this one job as they were 2x the cost of the other estimates I got. Johnny Pipes answered with a firm bid, a better price than anyone else, and not only would replace the tank but also the pan, expansion tank, valves, and anything else needed for code. Oh yeah, we got a commercial grade tank that's going to last longer than anything else we've had installed. They showed up when they said they would, did the job in the time frame they said, and cleaned up afterwards. And the price...exactly what they said it would be. I can't say enough good things about these guys. And it's great to support a local small business. Plumbing is the one trade that I didn't have a "first call" for...I do now! read more

Just moved into our home and the water was extremely hard so we bought a water softener after researching online and wanted to get a quote for the installation of the softener. Every single quote came back over $1000 just for the installation but Johnny Pipes was able to not only provide an amazing and reasonable quote; they communicated the details and process of what they did and all I can say is they are the best in the area. read more

Johnny Pipes Plumbing - Water Softener and filter. - Water Heater Installation/Repair Near Me

Great service and prompt communication, would hire again indeed. Specialized in heaters mainly

Five stars!!! I cannot say enough good things about Johnny Pipes Plumbing. I called them after another plumbing company recommended, I replace both water heaters. I got 4 quotes and Johnny Pipes Plumbing was almost half what the first company quoted. They arrived exactly when they said they would and completed the work in 5 hours. No hidden costs, no "we found this so it is going to cost you more", just honesty and professionalism. They are my go-to plumbers from now on! read more

Really happy with the service. Very quick turnaround to install my tankless water heater and did a great job. Also helped troubleshoot another problem I was having in my kitchen. Good price, friendly and quick service and gave me an estimate online since I was out of town trying to deal with a leaking water heater. Don't hesitate to contact them for your needs. read more

Johnny helped us out with a water heater replacement. He was very responsive, knowledgeable, and easy to work with. He quoted a great price and never deviated from it. I will definitely be calling Johnny again with any future plumbing needs! read more

Fast response, very competitive quote, quick install, good craftsmanship , and honest. Now my go-to plumber! (I had my water heater replaced) read more

Excellent, on time service, easy to set up, finished quickly. Professional and polite.

Great service! They were quick and responsive and very informative. Got my water heater replaced and they did an amazing job. I got several quotes from other vendors and they were the best! I recommend them! read more

I appreciated how easy and quick the process was from start to finish. I reached out to Johnny Pipes Plumbing and within less than 24 hours my non-urgent drain problem was resolved. They are a fair and efficient local company that I plan on working with again if something comes up in the future. read more

I cannot recommend Johnny Pipes Plumbing highly enough. Local plumber. Family owned. He replaced my tank water heater with a tankless one. Excellent service. Excellent work. Very nice guy. Licensed, bonded, and insured. There is a reason why he has nothing but 5 star reviews on every review platform. I can't impress this upon you enough- YOU WILL NOT FIND A CHEAPER PRICE ON A WATER HEATER- PERIOD- AND CERTAINLY NOT FOR THE LEVEL OF QUALITY THAT HE PROVIDES. read more

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Amazing! Our hot water heater broke unexpectedly right as the cold weather kicked in..Johnny Pipes came out the very next morning after reaching out late in the evening. Excellent communication, competitive pricing. They went out of their way to get it fixed the very same day because they knew we were out of hot water. Very grateful! read more

Johnny came over and replaced a water softener and serviced my tankless water heater. Showed up on time, charged the same amount as his written estimate, and he was incredibly nice. I will take a bucket to the creek before I would consider using any other plumber, period. read more

Needed a toilet repair, was very quick to respond, best price I received and came out exactly when they said. 5 stars definitely recommend using them. read more

Great dude on time, didn't give no bs straight to the point. Work was clean cut explained every thing a real personable dude. He will be my go to plumber from here here on out. read more

After the city of Austin replace my water meter I started having a problem with water hammer. I tested my water pressure and found it on the high side. After some research, I decided to have the to have the Pressure Reducing Valve (PRV) replaced. The original was near 25 years old and the adjustment nut had broken off. I prefer supporting independent contractors so I called Johnny Pipes. John was able to come out after a few days (this wasn't an emergency). He and Luke showed up on time and did a great job replacing the PRV also replacing the shut off valve which had become hard to turn. As a bonus John and Luke straightened out the flu vents sticking out of my roof that roofers had left in disarray. Thanks for that! So far the problem seems to be solved, but I will continue to monitor for water hammer over the next few days. John recommended having a Shock Suppressor installed if the problem isn't fully solve with the PRV replacement. John and Luke were friendly and helpful. Definitely recommend. read more

Johnny Pipes Plumbing - New PRV solved water hammer problem. - Water Heater Installation/Repair Near Me

Water heater replacement and upgrade to tankless. Quality work performed, upgraded to tankless. Less than other plumbers and was straightforward on cost up front. Included a couple hose bib replacements I wanted to so also in the upgrade. Would definitely recommend. read more

I had an excellent experience with Johnny plumbing for a drain pipe leak repair. I was able to get quote by sending some images and the price was very reasonable. John the owner communicated with me directly and was very responsive and came out 2 days later with his employee. They were super nice and explained the plan for the repair, and then got to it and finished with minimal disruption, and cleaned up afterwards. The repair looked great and I was charged the exact amount agreed upon paying by credit card on my phone. They also gave 1 year warranty on the repair. Couldn't be happier! read more

Had a great experience with Johnny Pipes Plumbing. We had no hot water on a Sunday morning. Checked the hot water heater and it was leaking from the top of the tank. No doubt we needed to replace our 20 year old water heater. We found Johnny Pipes Plumbing through Google. John responded on a Sunday even though that's not normal business hours for him. We got a prompt estimate. (Several plumbers we contacted wouldn't give an estimate without first coming to our home for an inspection and charging a Sunday service fee.) John said he could install the new tank on Tuesday AM. Rain came on Sunday afternoon. I got a call from John letting me know that the weather had postponed an outdoor Monday appointment and he squeezed us in on Monday. (John always responded promptly to all my questions and concerns.) John and his employees were friendly, knowledgeable and professional. Thanks to Johnny Pipes we were only without hot water for a short while. Would definitely use Johnny Pipes again and would recommend to anyone. read more

Quick response and honest feedback. Even though Jonny wasn't able to handle my project (due to the specific equipment involved), he pointed me in the right direction. Thank you! read more