They've now done two projects for us! We had a pipe start leaking in the front yard and they were out the same day to fix it. They explained the problem, took me through a few solutions, and we picked the best option for our family and budget. A few months later, our water heater started leaking. They came out the next day and offered to replace the broken expansion tank, or replace the whole water heater. I asked for his opinion and he said since our heater was 10 years old, he would opt for a complete replacement. We got a good deal and he was able to replace the tank the same day! We're planning on getting a water softener installed through them later this year! I highly recommend this company. read more

Complete lack of urgency. Wasted days waiting for a response from these people after calling and emailing them requested documents.

Told them on the phone I just needed my water turned off to fix a faucet leak and they came and said they need to replace everything they see. I wish they had warned me on the phone before the $100 fee. This is not customer-focus. read more

This company arrived on time and was able to solve the problem in one visit, which is great as it saved us another service call. Of course they did advise me that the service call fee is taken off the charge of whatever work they perform in our situation, we needed both faucets front and back to be replaced. At least that's what we thought we needed ensure enough we did. Both of them were leaking with the water shortage and all that absolutely don't wanna be wasting water. These guys were great. They assess the situation. Let us know what they thought we needed and then gave us a quote for it and we had them go ahead and perform the work. Could it have been more cost-effective if we had known how to do it ourselves. Who knows and playing around with plumbing often doesn't turn out so well if you don't know what you're doing I highly recommend them. They did a great job and were in and out. read more

Spot-On Plumbing - Backyard water faucet, which was leaking continuously. - Plumbing Near Me - Round Rock, Texas

I read the reviews on Yelp and decided to give Spot-On Plumbing a call after my scheduled plumber couldn't make it at the last minute. Since I had already missed a day of work, Spot-On was flexible to work around my schedule. Matt was really easy to talk to and knowledgeable about what might be blocking the sink. I appreciate the quick, attentive service and the tips he provided when I asked how to avoid this happening again. I'm scheduling a garbage disposal installation and other services with Spot-On for the future. read more

Called them to help with a leaking dishwasher. I was so impressed that we asked them to come back and make some upgrades to our water softener system, water pressure pvc, and install new toilets. This is a quality company with great communication and excellent work. Very impressed. Highly recommend! read more

I have been using Spot -on for a couple years now. Amy on the phone was awesome and very professional.When I use them, they a very prompt and on time for the repair. They are very friendly and professional. Nate, Gio are awesome. Scott has been very patient and will work with you on any question or additional problems. I will definitely use them for any plumbing problems I have in the future. Pricing was very fair. read more

Nathan has been to our house on many occasions for all kinds of plumbing issues and he's always so helpful. The minute you call, they want to make sure that you get taken care of as soon as possible. I really appreciate that. read more

great service from a family run business , They replaced my water heater after giving me quotes for different brands. they replaced the tank, cleaned up after and showed where my shut off location for the water was. and ran a free water test n my water softener to make sure it was working correctly. they come highly recommended. read more

I had an awesome experience with Spot-On. I called for a struggling toilet that was clearly backed up and not flushing efficiently. I was lucky that I got same-day service. Amy helped schedule over the phone and Matt was there an hour or two later. He explained what was going on, how he was going to approach it, and resolved the issue quickly with clear communication. He explained pricing along the way so there were no surprises as well. If you need anything done in this space, I'd 100% recommend Spot-On as a family-owned company that gets stuff done in a trustworthy and communicative way. read more

First, you should know that in 2024, to buy a basic 50 gallon tall water tank heater and have it installed starts at a price of about $2,000 and goes up from there. I got about 5 different estimates, and they didn't vary more than a hundred bucks from one another. If you buy your water heater at a big-box store then hire the plumber to install it, the total charge is almost exactly the same. I was shocked at how much they cost today as the last one I purchased was about 10 years ago and it cost about 1,200.00 then with installation. So with that said, there are no "cheap" plumbers around. But if you want great customer service that goes above and beyond average, Spot-On Plumbing was amazing. I decided to buy the heater from them as well so I didn't have to do anything. They will come to your home to give you an estimate, but I didn't think that was necessary so I sent them photos of the heater and told them it was a "tall" gas heater." They show up the next day and turns out it was not a tall gas heater, it was a short one. They also said that the new short gas heater was a lot larger round due to all the extra insulation the government requires now. That meant the short one would NOT fit through the closet door! My mistake for telling them it was a tall heater, but it looked tall to me. Fortunately, I happened to already have a 240 volt electrical outlet there and they had an electric water heater that would fit the space without having to do anything but remove the exhaust going to the roof vent since electric heaters don't have to be vented. So they had to make an extra trip back to Round Rock to exchange the heaters. When they got back they had the new water installed, the gas capped off from the old gas heater, and new supply lines run in a very short time. If you need a water heater, and you need it installed, then you can't beat them for price They came right the next morning and we had hot water again in no time. They also removed the old water heater as well. Just remember that no matter who you call, the opening price right now is pretty much $2,000 - $2,100 for the basic water heater including installation.N read more

Spot-On Plumbing - New water heater. Changed from gas to electric - Plumbing Near Me - Round Rock, Texas

Woke one morning to a pool of water around our drain clean-out. We called Spot-On Plumbing, who came within hours and used cameras to diagnose the issue, which was a 30-year-old crepe Myrtle tree sending its roots through the pipe. AND it was planted directly over the sewer line. The Spot-On team had to route the new pipe around the tree since the line was impossible to reach. This was a difficult job and they took amazing care of us. THANK YOU Spotty-On! Don't call anyone else for plumbing issues! read more

Spot-On Plumbing - When your tree was planed on top of the sewer line. - Plumbing Near Me - Round Rock, Texas

Spot-On Plumbing did an excellent job for us. Their specialized leak detection equipment and their highly experienced plumbers determined the location of our slab leak and completed the reroute of new piping efficiently. Prompt professionals that get the job done. read more

Spot-On Plumbing - Highly experienced professionals - Plumbing Near Me - Round Rock, Texas

Lorenzo replaced the rusted plumbing for our on-demand water heater including a shutoff for the flush kit which no longer worked. His job was quick, neat and much more professional looking. I would definitely use Spot-on Plumbing's services in the future. read more

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Spot On was able to fit me into their schedule within a couple of hours. Nate arrived on-time and was thorough in explaining what the issue might be and possible solutions including the cost. Nate was professional and quick. I also appreciate that they wear shoe coverings prior to entering the home...little details that matter! Thank you for the quick and efficient service! read more

Awesome service from Nick with Spot-On Plumbing. Kept me updated on arrival time and promptly started work clearing my drain. As suspected I had roots in our pipe and Nick was able to confirm he cleared everything by sending a camera down to be sure, which was included in the price. He gave me several options to deal with it both short and long term without pushing any single option. I will definitely use them going forward for our plumbing needs. read more

Sad. First plumber said $175 but is booked out. These folks said $1500. Polite and professional though.

They quoted me a ridiculous price for a small repair. Had someone else come out the next day. The issue was simply one loose nut, and the difference in price made the sleazy tactics of this company that much more egregious. Disgusting. read more

Had my kitchen sink fixed today. Finally! Matt and Geo were so nice and informative. I had other plumbing projects and they offered different options so that I was able to plan and get things done. For the past week or so, owner Scott has been most helpful by phone and text as well. We've never met before either. We ended up ordering a part and it was installed today. Great service, great company. Will use for future work. read more

I needed to connect my stock tank pool (cowboy pool) pump up to a natural gas heater and in order to do that I needed to run a new gas line up about 15 feet alongside the house. And connect it into the heater. This seemed simple enough but some other quotes we got seemed to want to do to much, others were saying they would need to drill into the house, remove some drywall or whatever all seemed to be too much for what should've been a simple job. But that turned around when I contacted Spot On. Scott was nice and great to work with, when he came to check out the situation, he seemed like he knew what he was talking and it seemed straightforward plus he gave me a rough estimate right then! Overall it was a good value for the job. the crew that came over was respectful and did great. I'd definitely call Spot On again if I need anything else. Thank you! read more

Spot-On Plumbing - New gas line exiting the meter - Plumbing Near Me - Round Rock, Texas

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I had a clogged sink drain. Called around to a couple of other plumbers but they were booked out well over a week. Spot on said they could be there the next day. The plumber showed up and was quick and efficient. Cleaned up the area after he was done. Job completed in about 30 minutes. read more

Fast. Courteous. Responsive. I will definitely use these guys again for future plumbing needs.

As a general contractor, having an honest plumber is essential. We've relied on Spot On Plumbing for over 100 projects in less than a year to meet all our plumbing needs. Their pricing and delivery are consistently reliable. They will continue to receive our business! 5 star team! read more

I called on a Sat at 1:30 pm and a tech was at my house by 4:00. They fixed the pressure issue in my house, and was up and running by 6:00 pm. No extra fees added for a weekend visit or 'emergency' charge. I have a water heater that will need replacing in the future and these will be the guys I go with. read more

Our upstairs bathroom shower leaked and we hired a different company who put temporary bolts to keep the pipes together, left a huge mess and the faucet was still leaking, because we are not plumbers we tried to hold it together with putty and caulk (not a good idea). after a couple of months, we noticed the putty was chipping and there was water coming through whenever we turned to shower head on. we called yesterday around 3 and they came this morning at 10 AM. The lady on the phone was super sweet and helpful. LORENZO was super descriptive and walked us through prices and got the job done before I had to get my son from school AND he cleaned up and even patched as many of the holes that he could. I 100% recommend them, if we have another plumbing emergency we will be calling them. THANK YOU! read more

Great people! They came out very quickly in an urgent situation. Priced fairly and took good care of us.

I needed a water heater, found Spot On Plumbing here on Yelp. Thanks to their reviews, I confidently set an appointment. Nick drove over & expertly assessed our situation. By mid afternoon- our problems were solved! Expert service, fair price, and no mess left behind. Highly recommend read more

Colby was great! I called late Friday night. My water heater wasn't working but it wasn't and emergency. Colby showed up Saturday am and everything was back to normal clearly before lunch Thx Spot-On! read more

Scott and Spot-On Plumbing are AMAZING! So kind and helpful. Happy to come out to help, even in the busy holiday season. They will be my go-to Plumber from this point on! read more

Installed new toilet Did a great job and took old toilet away installation was perfect

My whole experience was awesome. They're honest hard-working people who know what they're doing I never have had good plumbing service like this in Austin. Seriously it is nice ti find honest people in the industry. I have been raked over the coals by big name companies. I will call Spot on next time i need a plumber. I wish i would have had found them sooner. I highly recommend them. Thank you again. read more

Finding a plumber on a Saturday night isn't for the faint of heart. Especially when we had to turn off the water main, due to a cracked spigot, to avoid watering the neighborhood. We made 4 calls, and no one could come until Tuesday. Spot-On Plumbing, answered the phone, and got us scheduled ASAP.... they even sent their master mechanic (who wasn't on at the time) out in about an hour. Fast, efficient, and reasonably priced for a weekend emergency. I highly recommend this local business! Well done Spot-On, well done! read more

Scott is very professional and responsive. I got the quote from Yelp within 20mins, scheduled the appointment the next day. It took him 20mins to fix the broken pipe from the ice storm, also he insulated the pipe because they are exposed outdoor. Really nicely done. read more

Replaced a leaking tankless water heater after the recent freeze the very next day. Scott and Amy provide amazing customer service and communication. Prices are fair-- actually 1/2 the price of another quote that I received. The job was done on a Saturday, while I was at work-- Scott came back to the house to show me how to prevent the issue from happening again. He also provided advice on another project. Highly recommend! 10/10 read more

They were able to help me out in a short timeframe with a leak, and I felt they were very fair! I certainly didn't feel taken advantage of. Polite and did an excellent job! read more

Great work. Water heater went out. Came out next day. Needed pressure regulator also. Cleaned up after themselves and made the whole process easy. Highly recommended. read more

I had a new water heater installed. The people were all very kind and the service was excellent. I would definitely use them again.

Had a toilet issue that i tried to do on my own. Scott came out and was able to resolve, explained everything to me and why it was happening. Plus his price was reasonable. Will be my first call for any and all plumbing issues. read more

I came home to a busted pipe Friday evening, and Saturday morning Scott made his way out to the house. He immediately was able to see what the problem was and called another member of his team (Matthew) to come help him repair it. The two of them were incredibly efficient and very friendly throughout the entire process. I will definitely be using them again in the future when I have any plumbing needs! read more

Scott and his team are fantastic. Responsive and do the job right. My water heater went out and the had it replaced in less than a day. Can't ask for better service. They also service our business and did a terrific job there as well. They have become our go to plumber. No better in my opinion! read more