From the initial call to having Jose and his partner come out and take care of my plumbing issue,…read morethe service was excellent and timely. They were professional, responsive, and did great work. We have a new go-to plumber now. Highly recommend!

Juan came at a few hours' notice to change out my shower cartridge. Charged quite high $400 for the…read moreservice, but I believe it was fair value since the service was prompt and quick. Very professional service but if I had time to shop around, I may not have settled for this pricey offer. Unfortunately I was up against a deadline and didn't have another vendor available.

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

We did not purchase an entire new AC system/compressor/furnace with Jon Paul M. for the following…read morereasons: 1. He charged $675 to fill coolant and run a leakage test when he knew there was a 90% chance beforehand my evaporator coil was leaking and it would not be worth replacing the evaporator coil for $4500. He only offered a $675 credit towards a new system after I complained. 2. When I texted him a question about the new system quotes last year, he ghosted. Yet he emailed me four days later asking if I was ready to purchase a $17k system. Four days to decide on a $17k system without answering questions or receive other bids is not enough time. He cares more about making the commission than answering questions. 3. Jon Paul kept pushing the top of the line variable Daikin for $17k. Yet Shields AC & Heating in Lockhart said the DH7VSA compressor has a lot of firmware and software bugs communicating with the thermostat. Shields said it's not worth all the rebates and incentives. 4. Airco only offers a three year labor warranty through Airco. Yet they do not tell you that Daikin and Goodman offer an extended ten year labor warranty through Asure for $850. Daikin owns Goodman. 5. Jon Paul's quote did not include new return and supply plenum, unless he didn't specify. He only mentioned spraying the existing supply plenum with mold killer. 6. Jon Paul did not suggest moving the entire system 3 - 4 feet in the attic to reduce static pressure. Three other companies suggested moving the entire system. 7. When I asked Jon Paul what the difference was between the $17k variable Daikin and $15k variable Daikin, his response was, "More features and stuff." I need someone more articulate. 8. Jon Paul did not run a Manual J test. Ultimately, we ended up paying $12.1k with Jurnee Mechanical for a variable Goodman GXV6S condenser which included new return and supply plenum, moving the entire system 3 - 4 feet in the attic, 10 year extended labor warranty through Trinity, free maintenance for two years, and Reme Halo UV light.

Absolutely outstanding. They arrived within the scheduled window, actually at the very start of the…read morewindow. Got everything corrected and running within a half hour. I am a former general contractor, who usually hates plumbers lol. These guys were amazing, and I will not hesitate to call them for anything. I would also be comfortable recommending them to anyone!

I highly recommend Everest! They were so easy to contact - they answered right away and I texted…read morethem pictures of the leak at my house so they could see what was wrong before they even got there. Julian got to my house on the same day and spent hours working to fix our leak IN THE RAIN! He explained what the issue was and what he was doing, all while being pleasant and helpful. Their rates are very reasonable and understandable. They made a stressful situation much better.

Quick and easy. Very professional and also patient while working over the phone with the warranty…read morecompany. Toilet tank gasket replaced and kitchen sink garbage disposal replaced on same day.

We had an excellent experience with APEX-ATX. The business owner responded quickly to our emergency…read morecall and ensured help was on the way. The two technicians, Justin and Harry, arrived promptly, were polite, and took their time with the diagnostic process. They were knowledgeable, patient, and thorough; never rushing, but instead working through a process of elimination to identify the problem. Justin and Harry asked insightful questions to understand the full scope and timeline of the issue, collaborating with each other and keeping us involved every step of the way. They also provided helpful references for additional contractors, educational materials for moving forward with our hot water heater, and an honest, transparent invoice for their services. It was clear they had a strong understanding of plumbing systems, shower towers, various bathroom layouts, hot water tanks, and construction. We are impressed with the professionalism, expertise, and integrity APEX-ATX demonstrated. We will be hiring them again for future work.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade…read morean aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects.

He initially gave me the okay to install my water softener on Thursday. One hour before he was to…read morecome he canceled the install due to fact he didn't know anything about it. (I have proof that he okayed it) He then said he would give me two other choices; Monday or Tuesday. I selected Monday for the install. He okayed it. Well, this morning he canceled the install due the fact I am out of his service area. It took him one week to disclose this. I feel helpless about this whole issue. I am hoping nobody uses this guy because of his carelessness. I now need to find someone else.

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Overpriced but job well done. $2100 for - Corrected water heater venting, replaced garbage…read moredisposal, fixed 2 shower dividers, fixed toilet hammer issue, fixed minor sink leak, and ensured prior leak fix was truly fixed.