Don't waste your time or money with this company. I called for a quote to install a Moen Flo automatic water shutoff valve in my home, and they sent a technician named Juan Alonzo who is unfamiliar with the job. He is confused about the type of water line I have and didn't demonstrate a basic understanding of the differences between PEX-A and PEX-B. He then quoted me $850 in labor alone to cut out a small section of PEX and install the valve--even though I would be providing the Moen Flo device myself. To "justify the price", he claimed the system would need to be "programmed," but my own research shows that the Moen Flo does not require any special programming during installation. Charging that much for a job that should take well under an hour felt unreasonable and misleading. I would strongly recommend looking elsewhere for a plumber, and STAY FAR AWAY read more

Had some plumbing work done on my house today and Jose did a phenomenal job. Super friendly and nice. Definitely will be using them for all plumbing needs. You will get a honest price that I felt was lower than most, and you will receive high quality work. Showed up on time and finished when he said he would. read more

outstanding service , technical was on time, very professional, very satisfied with the service and price.

I just had some foundation work done and have to pass a hydrostatic test (I failed) in order for the warranty to be valid. The first plumbing company that came out to do the test seemed to do a pretty good job with the test, but their quote to even find the leak seemed a bit high. They also tried to sell me on new water heaters and rerouting of the drains and pipes.... as if the leak repair wasn't enough of a blow! I called the plumbers that I normally use, but they don't do this type of work and referred me to Rod Plumbing. Gustavo came out and used cameras to find the leak. He was extremely professional and explained everything. The next step is to get an estimate to fix the leak, so I'll just leave this here and update after the estimate and repair.... So far so good.... read more

Just wanna give a shout out to Blue Dragon Plumbing. I've been using this company for years. They are fast, reliable and trustworthy. If you're looking for a plumbing service, look no further. They will get the job done! Thank you guys! read more

Excellent experience with ROD - came recommended by my pool company and provided thorough explanations and skilled expertise to fix our valve problem. read more

5 years ago, Angel the owner installed a hot water heater in my attic on a 2nd floor and I was extremely happy with the results. A few weeks ago I had a water pipe break in my yard. They were called in the morning and Melissa said they would be there before 5:00. They didn't show up until 6:15. Then while digging they broke my internet cable. The box where the cable was on my house was approximately 2-3 feet where they were digging. I was disappointed that an experienced plumber would do that and didn't notice it! I talked to Angel and told I was a disappointed. He wasn't even there and sent an another plumber. Obviously not as experienced. I received a bill for $400 and asked for some compensation for the inconveniences. He said he would send a new invoice with a discount the next day. 2 weeks later I received a discount of $20!!! I was thinking at least $50. But now I know that I will not be using ROD again! read more

About 10 months ago I contacted them to inspect a clogged faucet. Turns out nearby construction put debris in the pipeline. They cleaned it out for a fairly reasonable price. Just left this review now since it slipped my mind before haha read more

Called to have leaking shower pan repair and they came out the same day. Ali and Mustavo problem solved until they came upon the source of my problem. Two experts that were very knowledgeable and professional ! Will always use ROD Plumbing and recommend to others as well. read more

Eddy is my go to Plumber he always does a great job and is super friendly and very knowledgeable! Highly recommend!

ROD Plumbing is fantastic. On time, quick to respond, courteous and professional. They take the time to do the job right.

What a find! Kind, polite, easy to work with and most of all they know what they are doing. Their prices are very affordable, too. Eddie was our plumber and showed expertise, and was very efficient, too. Great Company! read more

Worked on my bathroom sink faucet and pipes. Very professional and quick. Melissa in scheduling was great at pre-appointment communication and the plumber Gustavo was polite, knowledgeable and shared the information necessary with me in a friendly manner that nade me feel confident about the job. I would definately use them again and would recommend them to my friends. read more

Sent a message on Yelp about repairing a leaky faucet and got a quick response and help the same day. The plumbers who arrived were friendly and knowledgeable and did a fantastic job. They also gave me great advice for questions I had about my water pressure and water heater. I wouldn't hesitate to use ROD again. Thanks! read more

Eric did a fine job replacing a sink garbage disposal unit. We found a leak under the sink in the morning and the problem was fixed by that afternoon. read more

Angel does great work. He wore a face mask, gloves and boot covers for safety during covid-19. He came twice and made great plumbing suggestions. He fixed our tub handles, kitchen sink faucet and garbage disposal. Very reasonable and good communication. read more

I am sure ROD Plumbing is good at small plumbing repairs. I hired them to replace the sewer line from my house to the city (approx 10 feet). They started the job on MAY 4th. They failed inspection a number of times. We were not told when we were on test. We were not told when we finally passed inspection. I had to call or text for updates when we noticed nothing happening for days or when we found our pipes backing up because no one took them off test at the end of the inspection. When I asked questions, Diana usually got back to me, sometimes not. Only once (on May 5th) did Diana reach out to me with an update. They finally passed inspection and backfilled on the 24th OF MAY. When they backfilled, they filled the ditch at the street. When I expressed my concern, Gustavo said "it's just dirt, it will probably wash down the road". Gustavo came to the door to collect payment after he told me to not worry about the ditch. At that time I was informed that a credit card fee would apply. Mind you, I had paid them $450 on April 12th to clear and scope the line. No fee was assessed then. I don't mind the fee HAD THEY TOLD ME, but they did not. When I contacted the office, Diana said they charge it for large jobs as they work with a lot on developers. I am not a developer. I should have been informed. She finally agreed to reverse the charge if I drove to Hutto to get a bank check and send it for payment as, with Zelle, Venmo, Bill pay, etc., I haven't had physical checks in ages. This was a very disappointing ending to a very disappointing experience. Three weeks into my "4 day" job...I am just happy it is over. Two stars as they did eventually finish the job. The reviews are great for minor plumbing fixes. I think this was just too much for them. As it is, I wouldn't even call them for a clogged p-trap. read more

Can't recommend ROD Plumbing enough! They were quick to respond to my message, easy to schedule with, and Erik did a fantastic job installing our new sink at a fair price. read more

I got a call from my renter saying that there was a leak under the kitchen sink. He sent a picture of the leak that looked like it was coming from the disposal. Since our home warranty company doesn't work on disposals, I called ROD on the recommendation of a neighbor. Good choice! They came the next day, 4 hour window with a 30 minute arrival call. They were prompt, pleasant, diagnosed and quickly fixed the problem. Techs were also wearing PPE, including booties, and practiced social distancing. I was Very impressed with ROD Plumbing, from Angel, the owner, to the techs, their knowledge and professionalism. I will DEFINITELY call them again! read more

Gustavo with Rod Plumbing was great. We had two other plumbers check out the issue but Gustavo was the only one to actually diagnose and fix it. Gustavo was courteous, professional, wore a mask at all times, responsive, and gave us a good rate for the work. Fantastic experience all around! read more

Rod Plumbing is fantastic! Diane and the entire staff are great communicators and plumbers. Erik and Gustavo did a great job repairing a pipe leak. I will always hire Rod Plumbing for all my plumbing needs! read more

I had an awesome experience with Gustavo at Rod Plumbing. I had sewage backing up into my bathtubs on a Saturday near the holidays, and he was able to come out the same morning and diganose the issue. It ended up being a repair that required additional tools and parts, and so he came back first thing the next business day and spent the morning resolving the issue. I am very happy with the quick turnaround and great service. Would definitely recommend to anyone looking for plumbing services! read more

Our tubs weren't draining and toilet was leaking. Called at 8am sharp and they can out immediately and fixed the problem! Super friendly customer service, fast response time and fair pricing! I'm keeping them on my speed dial just in case! Thanks ROD Plumbing! read more

Gustavo came out the same day due to a clogged toilet in one of our bathrooms. He ended up removing the toilet as he was concerned with scratching it with his snake and after doing so found the problem to be a foreign object (from our 3yo) wedged inside the toilet. Unfortunately he was unable to get it un-wedged from either end which forced me to have to buy a brand new toilet, but nonetheless, was very professional, understanding and helpful. Highly recommend ROD Plumbing and thanks for the help Gustavo! read more

Everything was backed up. Rod Plumbing came and were professional, efficient and fairly priced. They also stand behind their work. Highly recommend. read more

I called ROD Plumbing to handle a leak in my tankless water heater. Angel scheduled a repair quickly (he was responsive even on the weekend). Erik did the repair - he arrived early (but called first), he fixed everything quickly and professionally. I felt as though he really knows what he's doing. He made sure to clean everything up, wipe down the pipes to check that nothing else was leaking, and made sure I knew how to run everything myself before he left. My experience with ROD Plumbing was outstanding, and I recommend them without reservation. read more

Angel was able to set up a time to replace my rental home's disposal the very next day. He completed the job in a timely fashion. He kept the communcation channel open. It was a pleasure doing business with him. read more

Angel and his team were punctual and very professional. They did everything in a timely matter and also wore masks which made my family feel safe during this covid pandemic. I would 100% recommend to anyone looking for any plumbing needs. read more

Made an appointment with Angel. He was early and that is wonderful! A plumber that shows up on time is good, one that shows up early is AMAZING! Gave us a fair estimate for the work. Extremely knowledgeable and helpful too. We will call him the next time we need a plumber! read more

Angel responded to my request VERY quickly to take care of some slow drainage issues... He arrived with a smile on his face, fixed the problems quickly, all while being respectful and courteous. HIGHLY RECOMMENDED if you have any plumbing needs in Austin. read more

Angel is professional and honest. He did a great job unclogging and flushing hard-water deposits out of water heater and a tough shower repair when another plumber was unable to fix. Years of experience pay off. Thank you. read more

Angle and the crew are great at what they do. As a plumber myself I run into certain types of jobs that are going to take more man power than I can offer. I care alot about how my customers are treated. Every customer I have referred this company to always has a glowing review. There is no job this company can't take on I have referred him for new construction, commercial kitchen work, jetter services, and foundation repair. You will not be disappointed if you hire these guys they know their plumbing in and out! read more

Angel came out even earlier than the appointment I had scheduled, and was easy to reach and get responses from. Quickly took care of a stopped up sink that I had and good price. read more

This contractor was assigned to me through a home warranty service. They called me on a Monday to schedule service. I returned their call on Wednesday. They said the service was cancelled because it took too much time to respond and said I had to call the Home warranty back to get it reopen, which I did. The home warranty told me that Rod plumbing were the ones who closed the work order because they were no longer interested in doing the work. Unreliable. Will not contact again in the future. read more

We had to re-do our wet room floor and Rod Plumbing helped disconnect the tub and faucet as we re-tiled the room. Unfortunately when moving the faucet, something happened to cause water leaks down to the slab. While I am not sure if it was done accidentally by Rod or the tile guy or the fiberglass company, Angel stood behind his work and came out every time to investigate. It took several efforts to fix the issue and Angel and his team spent a ton of hours working to solve the problem. Unfortunately sometimes mistakes happen, but Angel showed great professionalism continuing to promptly address the issue until it was fixed. I really appreciate how he stood behind his work. It would have been easy to point the finger at others, but he didn't. I highly recommend Rod Plumbing to anyone as you know you can count on them. read more

We had a water softner in oct installed. Angle was amazing he was very patient in answering all our questions and concerns before we purchased the softner. He did an amazing job installing the softner and his price was fair. He even came back out a week later to retest our water to make sure the softner was working properly free of charge. I would recommend ROD plumbing to anyone. Thanks for your great customer service. read more

Fantastic! Angel from Rod Plumbing went above and beyond what most companies would do. I had a leaky faucet. I bought one from home depot with intentions to install myself. I couldn't get the old one off. Scheduled an installation through home depot and they sent Rod Plumbing. Angel was prompt and so nice. He had to cut the old one off. Upon opening the brand new faucet, he discovered 3 key components missing. He volunteered to take it back, exchange it and return later that day to install it. True to his word! Saved me a trip to Austin (I live in Manor). I highly recommend Rod Plumbing! read more

What a great experience! Angel was very professional and knowledgeable. Right away I got the feeling he knew what he was doing. I had been told by another plumbing company that I had a collapsed drain underneath my house that needed fixing after they ran a camera down my drain and failed their attempts at unclogging it. My house is on a slab, so this would've been a costly job. When Angel came out to give me an estimate he thoroughly inspected the drain and worked hard to make sure it wasn't just a bad clog. Sure enough, it turned out to just be a SUPER clogged drain. No collapse at all. After applying some serious elbow grease he was able to clear out the drain and save me $4,000 in unnecessary costs. read more