Rico and Abner helped us and saved the day! Thank you Zapt Movers for all your help! They were so friendly and so helpful!!

I love these guys so much. I've used them for one short distance, and two long distance moves across the whole state. I cannot tell you just how amazing the customer service is (Julie and Thais hi guys!) and how flexible they are and reasonable with their pricing. Not to mention that the movers go above and beyond every time. I truly will be using them as long as I need moving services. read more

I've never hired movers before and now I can't go back to not having them. They were reasonably priced compared to others and no additional hidden costs after the movers were done. They were fast and efficient. They arrived within the first hour of the 2 hour window and moved my large, studio apt in SF to my storage space in Oakland within 3 hrs! Would highly recommend. read more

Spoiler alert: I highly recommend these guys. They'll give you a great quote and very speedy and efficient service. We did a lot of research during our move from San Francisco to LA, getting quotes that were a bit higher than what our agreed budget was. After a lot of really high quotes, we found Zapt Movers. We got a great quote from them, about half of what we were quoted from competitors, so we chose Zapt. Allesandra was our coordinator, and was extremely nice and helpful. She gave us a great flat rate as part of our quote and said "don't worry about the number of boxes you have, it's all included with the flat rate. I'll even throw in a few extra boxes just in case for the inventory." The movers showed up and got right to work, had their own packing tape, boxes, blankets, and other supplies. We have some large, heavy furniture to include a sectional U-shaped couch, but they handled it all with the greatest of care, quickly loading everything up. They unloaded everything in our new apartment, which was about a 6 hour drive away, during the next day delivery. They had their work cut out for them, being that we live on the fourth floor in our new apartment, with elevators, restricted access, etc., and it was no problem for them. Within about an hour, they were finished unloading our belongings, without so much as a scratch on anything. Great job! read more

The team was great from start to finish. Constant communication with me making sure I understood the process. Gave me helpful checklists and things to consider. We had tough weather conditions on the day of the move, but the movers made sure all of my items were handled with care. They packed the truck with precision, assembled everything in an efficient manner, and asked if they could help with anything else. Highly recommend. read more

Used Zapt again for my move 2+ years later. Once again, they were great! Quick, professional, careful with my belongings

I first hired this company to move a couple of storage units from Santa Cruz, California to San Jose. That went well, they showed up in time and were easy to work with, got the job done in a reasonable amount of time. Next I hired them to move half of one storage unit to another. A few weeks later, when a company I had already hired to move my business (with several tons of heavy equipment) to another state fell through, I was able to hire Zapt Movers to make the move within two days. The crew safely loaded moved and unloaded everything, had the best positive attitudes and were easy to work with and the company was willing to go the extra mile to solve problems when a mixup occurred with the type of truck to be used. My only complaint is the 3% credit card fee. You shouldn't pass business expenses like that on to your customer. Unfortunately this practice seems to be common in the moving industry. read more

This company was fantastic! Guys were great - fast and efficient and boy can they pack a truck!! I highly recommend Zapt Movers!!!

We hired Zapt to move our daughter's furniture from the Bay Area to the LA area and we are thrilled with their professionalism and efficiency. They are very accommodating and courteous. The way they wrapped the furniture on the pick up day was amazing. The delivery was a breeze as well. I got a text with a link to track the drivers, very convenient. Thank you Zapt for making my life easier. read more

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I RECOMMEND GOING ELSEWHERE! My partner and I chose Zapt movers to assist us in our move from San Jose to San Diego because of their competitive pricing and positive online reviews. BIG MISTAKE. It has caused us more stress, grief and headaches. Here are the cons: 1. Language barrier between us and the movers. Although the movers appeared to be supportive, communication was very unclear making the process difficult for us. 2. Items are delivered next day at a random time. We were told that our items would be shipped some time during next day, well they got there at 8am the next day and we were still driving from San Jose. We would have appreciated a window frame (for example: 9-11am) so that we could plan accordingly. They delivered it before regular business hours and avoided giving a window frame like most reputable business would do for their customers. 3. Missing/stolen items. Zapt movers had initially emailed us pictures once the delivery was completed. However, upon seeing the photos we asked the owner, Fabio, to communicate to the movers that we would like a few items such as the rugs and boxes to be rearranged to our liking. Within one hour we received a new set of photos with the items rearranged, however, this time with two large plastic containers filled with luxury items and holiday items missing. These items where no where to be found in our new home. 4. Poor customer service. When we reported our missing items, Fabio avoided any and all accountability. We asked to file a claim which Fabio responded to by saying "I'll talk to my workers" and has since avoided all our emails and attempts at resolving this issue. I truly believe he is solely concerned with making a financial profit and he does not actually care about his customers or their experiences. He has not apologized or tried to make it better whatsoever. We have reported his practice to Better Business Bureau, Federal Motor Carrier Safety Administration, and Bureau of Household Goods and Services. Personally, the Yelp reviews have been misleading for us. While it's quite possible that certain individuals have had a positive experience, I am skeptical about the number of positive reviews. I genuinely believe many of the accounts could be fake or get paid to support ratings. Our experiences have been quite the opposite of positive and I'd say we are optimistic people. The negative reviews have been spot on with their claims. It's definitely not a company we would recommend a friend to or hire again because of the above mentioned reasons. Customer support is everything and this place is lacking. I would save your money, time and dignity and go elsewhere. Edit: It's been 3 weeks later, still not a single resolution from the company. Worst customer service ever! They tell you lies. read more

Booked my move and negotiated a better price as it was the end of the year and another 4 companies had texted me; looking for my business. I was pleasantly surprised that they showed up on time and promptly went to work. They asked about how to wrap my furniture and quickly wrapped and loaded the few pieces and we were able to get out quickly from my rental. No upswells; no any other concerns when I've booked others or had pick up day laborers. I'm happy to recommend them as they did the job quickly and efficiently and as per the estimate their office gave me. zero surprises!! read more

Horrible service. 3 movers and they were on their phones the entire time. I'd walk out to the truck and they would be standing there looking at their phones. When they saw me they would get moving. Took twice as long as they quoted. read more

I made a mistake hiring this company. When they want your business, they are nice and polite. My moving date was a chaos 12/07/24 they didn't tell me I was suppose to share the truck with another client. Their belongings and mine were so squished . I called the manager on sat. Several times they finally picked it up the phone. Junior was nice but Fabio send me to sit and relax , he was talking over me and told me not to call again because I called 3 times while my stuff were left behind because it didn't fit in a 26 f truck, sharing 1 bedroom with another client. I took photos then on Sunday I spoke to the other manager and he was nice . I wouldn't recommend this company, they are very unprofessional.the mover men were helpful and nice but the manager is extremely unprofessional. He needs to take management classes and anger management. You cannot be a manager and get upset when dealing with customers. I paid a fee for a long distance. read more

Zapt Movers - Movers Near Me - Hayward, California

The Zapt team did a great job with my move (1 bedroom apt, San Jose to San Diego) and made my move extremely smooth. They arrived promptly on time, were very nice, and packed up my belongings making sure to properly wrap and protect furniture and unboxed items. They arrived right on time the next day and promptly unloaded my belongings and set up furniture where requested. Nothing was lost or damaged. I'm quite chuffed with their service and would highly recommend them. My two man team was Osman and Fernando, both very nice young fellas. read more

We sold our home quickly and needed to move into an apartment. To add more excitement I have an elderly mom and all her Knick-nacks. All this lined up with my hip replacement surgery. So I was burdened with a walker and cane. Zapt movers were Amazing! A God send! They were quick and efficient and professional! The price was unbelievable- it allowed me to leave a very well deserved tip. My items were packed and secured. The three gentlemen were polite and very kind and efficient. Classy, swift , respectful, amazing in the craft of moving! Do not waste your time comparing other companies Zapt movers are the ONLY way to go! read more

This company was quick to respond to my inquiry and gave the best price for the move. Communication was excellent throughout the process. Movers were friendly, efficient and helpful. Both pickup and delivery times were met as promised. I wouldn't hesitate to hire them again. read more

I was extremely pleased with this company. The communication was excellent from the beginning. I knew exactly when the drivers gonna show up and was even provided a map tracking system to see where the truck was. As it approached. they were on time they were friendly they were fast they took excellent care of loading and wrapping and packing all of my stuff. They left out a day before me to my new destination. When I arrived the next day they showed up in the morning promptly, quickly, neatly and carefully unpacked all of my stuff, reassembling my furniture and putting it into the rooms that I requested. Payment was easy everything about my move went very smooth. Thanks to Zapt. I highly recommend this company. Recruit read more

The crew was on time and very helpful at each stop. This young men were the BEST and worked there tail off. Both trucks were filled to the top and nothing came back broken! I will never move again but if I do I'll call Zapt movers the best in Northern California Thanks again for a job well done. Patrick Burnett Surprise AZ read more

I had a great experience with Zapt Movers, from the beginning to the end absolutely great customer service. The quote was reasonable compared to other movers in the area. The phone support/customer service was warm and friendly. The movers were prompt, courteous and very quick. I would highly recommend using them for your next move. read more

Fantastic Moving Company. I was kept abreast of arrival times and provided helpful tips before the move. The 4 guys that came to my home were awesome. They carefully wrapped all my furniture in blankets and then shrink wrapped everything. I will definitely recommend them to anyone I know. I was kept abreast read more

Starting with my request for a quote, the employees of Zapt were very communicative and responsive, and made expectations, time frames, and rates very clear. My move was a bit tricky (second floor, only a narrow alley for the truck) but they did a fantastic job under difficult circumstances. (Special bonus: They fixed a broken piece of furniture! It had been broken for years and on of the Zapt movers just pulled out a toolkit and fixed the whole thing. Absolute MVP.) Their quote was very accurate, no last-minute surprises, and was actually lower than I expected it to be, which is great! Next time I move I'm planning to use Zapt again. read more

Great moving experience! 4 guys showed up on loading day as promised. We had packed all boxes over 70. They loaded truck in 2 1/2 hours all 3 bedrooms, large dining room,living room and refrigerator. After 500 plus miles the next day at 8:30 am they are ready to unload at our new home. Our new home was a 1700 sq ft mobile home they placed all furniture in proper location. Unload all our boxes in right location as written on boxes. They would have been done in less than 2 hours except they had hard time with oversized refrigerator they had to remove door to home and refrigerator but they got it done. They deserved the 15% tip we gave them! Thank you Leo and his team read more

Dangerous drivers. Weaving in/out of lanes at over 80mph. Nearly causing at least 2 accidents on N 101 from Santa Clara to Redwood Shores exit. 80+ mph in slow lane at one point. This was on Saturday October 29, 5pm read more

Zapt Movers - Over 80mph. Tailgating - Movers Near Me - Hayward, California

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I was fortunate enough to schedule a moving date in the middle of a rainstorm. I would have definitely understood if the move was postponed but the team showed up and cleared everything out in 2 hours, drove to the new place and unloaded everything. They were done with loading and unloading in about 3.5 to 4 hours. This was my third time using Zapt and they just get more efficient with time. Well worth the money & didn't have to stress about coordinating the truck, movers, or making sure things were packed in a manner that could withstand the weather. I'm so grateful for this positive experience! read more

Very unhappy. We ended up losing our stuff and spending a lot on disposal because they took our stuff to wrong destination and they didn't fill up storage unit (although we were able to fit a significant amount more in the unit after they left by just moving some boxes around). The first stop they went to a different goodwill that wouldn't take furniture. In our conversation with the manager I was very clear where we are moving and both the correct goodwill drop off and storage facility were on their written instructions. They did a poor job packing and then claimed they couldn't fit anything else in the storage unit. Their excuse was they thought we are moving to a house so left everything loose, but we'd said storage unit several times and they had advertised they would disassemble furniture but they wouldn't until my husband started doing it for them. At the storage unit, after they left us, my husband moved a few things around and there was much more space where stuff could fit. They had stacked everything by the entrance to make it look more full than it was. And when they left our apartment they did not close the door, forgot a table and their bag with tools... We were left waiting for disposal guys to pick up the rest of our stuff and that cost hundreds extra (not to mention being stuck stressed out for hours at the storage unit place). Very unhappy. They cut corners to make their job easy and didn't care if it meant damaging our property, cost us more money or us losing our stuff. read more

Very pleased with Zapt Movers!!! Timely, professional and efficient!!! I will continue using them for all my moves in the future!!

Great response time. No hidden fees. Got the job done. 2 kids a dog and tight time line they made things happen. would recommend them. read more

For the second time this company is the best moving company I have ever used-I thought I was impressed the first time but they outdid themselves this second time! They are hard workers, so careful and work so quickly! Everything is handled with great care. The communications with the company are very professional and thorough from start to finish. In terms of cost, I found them to be super competitive and their service is money well spent! I hope I don't have to move again for awhile but if I do I will call them again. I also recommend them to friends and family! Thank you Zapt Movers! read more

Had the easiest time using Zapt Movers! My partner and I moved from SF to San Diego, and it was such a seamless process from beginning to end. Alessandra was so great at answering our questions and putting our inventory list together. The actual movers were so efficient & responsive. It was great to also have a tracker the day of the move, so I knew exactly when they'd come and where they were through out the move. When I was doing my research on which movers to get, I read a ton of horror stories about trucks not being delivered, and I'm so happy I went with Zapt movers that got all my items delivered the next day! Would definitely use again. read more

We did a long distance move from SF to LA and consulted with a few companies. Zapt was very responsive, friendly, and priced reasonably compared to other quotes we got. There were no hidden/additional fees, and Alessandra was communicative throughout the whole process when I had any questions or needed to make adjustments. Regarding the day of the move itself, our movers (shout outs to Leo and Osma) were friendly and efficient. They are great at what they do, and everything arrived without issue. Would definitely hire them again for a move or recommend to friends! read more

From the get go, the team was very professional. Movers came in on time and helped wherever they could. Quick and efficient, bravo Zapt Movers! And thank you. read more

Zapt Movers - My earthly possessions - Movers Near Me - Hayward, California

Do not hire this company. Fabio (the owner of the company) is the most unprofessional person I have ever dealt with. The day of my move, the movers arrived on time but when we started talking to each other, I realized they couldn't understand me. I asked them if they understood English and both movers confirmed they did not. I then asked if there was any way they could ask another mover to come help so that they could translate and they told me they could not understand me. Considering that this was a long two-day move, I was distraught. The movers were trying to speak to me in Spanish (and although I am Mexican I could not understand them). I would try to speak with them in English to give basic commands (such as: please do not take the clothes hanging on the mirror), but they would tell me that they could not understand me. I also asked the movers to start on the kitchen first then do the living room and to save my closet and bathroom for last. But they did not understand me and started with the closet and bathroom so I stopped them and called the customer service line. I let the rep know that this was a huge issue because we simply could not understand each other. I also asked why they hadn't told me that their movers only spoke Spanish because I would have brought a translator, but she ignored this and advised she would call me back in a few minutes. I waited but she never called back so I was forced to call again. This time, Fabio answered and he tried to convince me that no other customer has ever had a problem with the movers being unable to understand English and advised he would translate. I asked if there were any other movers who spoke English and Fabio said it was only these two men who were available. I then asked if we could reschedule for another time with the movers who did understand English when they were available. Fabio scoffed and told me it was these movers or we could cancel. Why he didn't try to work with the idea of rescheduling is beyond me, but he didn't offer that option. With no other choice, I agreed to cancel and Fabio then advised me he would charge  $800 for the gas and 3 hours of service even though they had only driven from one part of SF to another. So of course with this threat, I had no other choice but to continue with the move. I asked Fabio to tell the movers to not take the clothes or shoes in front of the mirror and he spoke with them in Spanish. I am not sure what he said, because a few minutes later the movers went to the mirror and started packing the exact shoes and clothes I did not want packed. I asked the mover to stop packing those and he aggressively dumped my things on the floor and went to pack something else. Then I realized the movers had packed all of the boxes without labeling them so I showed them the marker and asked if they could label the boxes. Again, the movers told me they could not understand me. So I tried to call customer service but no one picked up. Then they started loading the truck in the middle of packing (one mover was packing and now the other was loading the unlabeled boxes) and I asked if they left the door to the truck open and they ignored me (probably because they couldn't understand me). So I followed the mover down to the truck and when I realized they had left the door to the truck open, I asked them to please close and lock it because I was worried someone would steal the boxes ... As SF is notorious for cars being robbed. The mover was confused and I asked if he could call his boss to translate since no one picked up for me. He said, "No ... Why?" And I tried to explain that I felt nervous the boxes would get stolen. To me, this is common sense. He refused and because of the language barrier the convo ended. So I called the mainline again and Fabio picked up. I tried explaining that this was not working and Fabio kept saying things like "JESUS" "CALM DOWN" and "OH MY GOD" instead of coming to a solution with me. He belittled me every time I asked for help. So with no other choice and since I could not cancel the service without being unfairly charged and also could not speak with any of the reps without the call dropping, going unanswered, or having to deal with Fabio's unprofessionalism, I was forced to call my mother who speaks Spanish to translate for me. Why was this an issue for me? Because my mother has stage three colon cancer and stage one uterine cancer and just had major surgery. In fact, while we are on the subject of my mother, the entire reason I am moving from NorCal back to SoCal is so I can help take care of her while she is undergoing chemotherapy. Hence why this was so important to get right. But because Fabio thinks it's a practical business strategy to be the translator for every transaction and then decides to belittle his customers, gaslight them, threaten to charge them for gas not used, and also NOT pick up the phone my mom had to do his job for him. Hope you're proud of yourself, Fabio read more

I've moved a few times in my 52 years. We were moving from San Francisco to Sacramento. They quoted us a reasonable price with the data we provided them. They didn't need to come to the home (at the time I felt strange about this, but they had good reviews). Packing day comes, Zapt spent 3 hours packing and boxing all our stuff in the home (1100 sqft) and let us know they would begin loading the next day at 8am. Zapt promptly showed up at 8am in a driving rain storm and started loading immediately. I for sure thought "this is gonna be an expensive day" and it was done in 7 hours. Pretty awesome guys. I would most thoroughly recommend Zapt Movers -- they are fast, efficient and don't waste theirs or my time. Nor do they upsell anything during the move. There were no "oh you need to have this kind of blanket and it's $10 more.." or bubble wrap costs $25 or whatever. Everything was ONE price from beginning to end and they handled their business magnificently. Thanks Zapt movers. You did a great job and thank you. If I ever move again, we would most definitely use their services. read more

Do NOT! ~REPEAT~ ABSOLUTELY DO NOT do business with this company! Fabio sent movers that don't speak or understand any English. Called and spoke with several representatives (including the owner Fabio) who all were not taking responsibility for this failure. Advised that canceling the service would require a charge for $800 of gas between San Fran to LA. Why? No gas would be used if service were to be canceled! In addition, charge for 3 hours for the movers. To do what? arrive on scene and leave? You are out of your mind!!!! Imagine as a customer the sort of situation you are in when you are ready to have your belongings moved. Mind you, this was scheduled 2 months in advance. As a customer, you are completely exposed and vulnerable. With little options to correct this with a narrow window of time. This is the nightmare that you don't want to happen. Not to mention the GAS LIGHTING tactics that were performed by Fabio and his team. Repeatedly saying things like "Calm down", "Oh my god", "Jesus". Or saying that they would call back and never call back. Or transferring only for the line to "conveniently" drop. Communication is essential in doing good business. This is common sense. Fabio, be better! You know you messed up. This is not your first offense. If you are going to send movers that don't speak or understand English, then you need to give your customer's a proper heads up before making arrangements and taking their money. You stole that! SHAME ON YOU!!! DISGUSTING!!! read more

This company is excellent. I moved my house on 8/24. The quote was clear, they communicate and followup frequently. I appreciated the office team and the team that came out to move my household. i will use them again. Thank you read more

What can I say. I have moved many times since my father worked for the government and I have moved myself many times. Orlando and his crew were simply put the best. They worked safely and fast. My stuff was spotless not even a nick. And there were very friendly and courteous even when my wife changed her times multiple times about placing furniture. In my workplace they always say when you have a need or a problem call "the guy". Well these folks are the guy. They finished under the estimate and were prompt courteous and respectful. I am Glad I called the right "the guy" would Definitely use them again and or recommend them read more

I have a lot of steps and awkward corners in the house. The guys did an amazing job getting all the furniture or without issue. It took less time than they estimated and they came in way under the estimate. The guys were super nice and professional. I'd definitely use them again. read more

Everyone was excellent, professional and goal oriented at Zapt Movers from Carolina and Lilian in customer service to the two movers who came. They were efficient and timely!! We had to reschedule our move many times over the couple of months and they were very accommodating. So glad we found Zapt Movers!! read more

Zapt went beyond meeting our expectations, we moved from the Bay Area to Vegas and the move went exactly as planned. They kept in contact with us from the day of the request to the day of the move. Loved how we could track the movers on the GPS tracker and follow their journey to the final destination. We couldn't find a better deal and highly recommend them, especially if you are moving long distance. read more

Have used zapt 3 times now and cannot recommend them highly enough: 1 Great communication from start to finish (they're really quick to get back and confirm the date/time of the move, there's even a tracker of the moving truck so you know when it will arrive) 2. Quick, efficient, and careful move: these movers are FAST and have always finished the move in less than the quoted time (so it costs less than you expect too). They're super careful and I haven't had any big issues with items breaking, damage to the apartment, etc Once again, would recommend read more