1. ML Movers

1. ML Movers

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Redwood City, CA

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ML Movers

4.4 (436 reviews)
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Services - ML Movers

In-state moving

Packing supply sales

ML Movers Photos

Recommended Reviews - ML Movers

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Reviews With Photos

Hannah C.

Damage to my furniture and goods. Damage to my home. And yes, it is my own fault for feeling pressured to sign the paperwork after a 6hr move that I did not inspect all the items moved from my 2bdrm home. I tried to file an insurance claim with Miguel after I found broken furniture pieces hidden in the garage. He told me that I signed the paperwork so it's my own fault. He's right, but he could have been nicer about it since I was a referred customer who could have referred others. My walls and ceilings were damaged and dirtied. My boxes actually marked with FRAGILE stickers and labeled neatly were thrown about and placed at the bottom of piles of boxes. My furniture had obviously been taped, but not covered and thrown into a dirty truck. I paid in cash and was told by the laborers that he was not aware of the cash discount - and per Miguel's contractual guidance, I did not challenge him and tried to take it up with Miguel. It is now Oct 27 (I moved on Sept 10) and I am still waiting for resolution. Needless to say, I do NOT recommend this moving company. Which is a shame considering he came highly recommended by two other people at work. I don't want to damage Miguel's business, but I sincerely hope that he changes his business practices and thinks about customer retention and referrals before he acts (or doesn't act). ADDENDUM: I should add that Miguel was amazing in getting a COI the morning of my move when I was losing my mind. Since then, the experience has been downhill :-(

Deep scratches on the wood floor caused by ML Movers dragging heavy pieces carelessly across the floor.
Paul T.

AVOID AVOID AVOID !!! Do yourself a BIG favor. Sort the Yelp reviews "Newest First" and look at all the 1 STAR reviews recently. I have used ML Movers 3 times since 2012. The first 2 times went perfect. The 3rd move they did for me Jan 2018 was a COMPLETE DISASTER. The lies, denials and lack of responses from the owner (Miguel) added salt to the injury also, and really show the true colors of what this person is. Looking at the recent 1 star reviews for ML Movers, I guess they must have changed ownership between my 2nd and 3rd move. Sigh, I guess one should always check the latest ratings. Here is the story of the disastrous move they did for me in Jan 2018. - They dragged heavy pieces of furniture across the hardwood floors, resulting in deep scratches across 15 wood planks in two different rooms. - They destroyed one coffee table completely, and have dings & scratches on a few other pieces. - One of their movers actually alerted me of the damage, and asked me to call the owner Miguel. Miguel asked me to take pictures of the damages and email him, which I did. I told Miguel I needed to hand the house to the new owner and the repair is very time sensitive, he gave instructions via email to go ahead with the repair and send him the bill. I was careful to obtain a quote of the repair, from the people who installed the new floor 3 years ago, which are known to be reputable and reasonable in cost. I emailed Miguel the quote (the total bill was $1600+), and he completely stopped responding to emails and phone calls. I have insurance coverage myself, and Miguel claimed to have insurance also. I don't mind claiming insurance on my side and even suggested to him that we can work out the numbers between us, but he just totally stopped responding. - While I did flat rating moving before with them, this time I felt like I know them and opted to pay for the move on a hourly basis - basically 5 movers charged on a per hour basis. I think this was the start of the problem. They really took and DRAG OUT the time to "wrap and protect" the furniture. The same pieces of furniture that they moved for me twice in the past, where they never had to take apart, this time they took the time to literally take apart even small pieces of furniture like coffee table, and then wrap them in individual pieces. Ironically, the 2x/3x extra time they took to "wrap and protect" ended up still not complete. Corners of heavy pieces were still exposed and then they dragged those pieces across the floor and causing VERY deep scratches extensively across the floors. - The scary thing also is the negligence they show in putting the pieces back together. For example, they broke down my Ikea bookcases into two, and when they put them back together, they were using only HALF the screws. When I complained, they took yet longer time to look for the screws in the truck and couldn't find all of them. I have still two Ikea book cases sitting in my house that is not fully secured at this point. I guess they were counting on the owners not noticing. - Since the owner Miguel is a complete dead beat and won't even return phone calls and emails, I filed dispute via Visa card. Unfortunately, Miguel supplied them with a copy of the contract that I signed BEFORE the move, and the Visa people of course never look beyond the details and just decided to pay the balance based on that. But in fact, the (very very long) contract Miguel makes you sign is really just a hiring contract. I made specific notes on the end-of-day sign-off sheet documenting the damages but it was completely ignored by Visa. May be that's why ML makes you sign this ridiculously long contract when you hire them. In any case, thank you to my own insurance company for stepping up and covering the damage. - Note that federal law requires moving company to have insurance coverage for damages. Miguel told me they have insurance. But I guess that's a lie too since they completely bailed once they saw the bill. So again, PLEASE PLEASE do yourself a big favor and AVOID this dead beat of an owner / company.

They offer a 2 hour service but change the small print on their contract to 4, doubling the price you think you will pay. AVOID THIS COMPANY
Daniel M.

AVOID this company. They clearly state on their website they offer a 2-hour​ minimum service​ but when they send you the contract to sign, they change the small print to 4 hours minimum without telling you or making this clear. I believe its called "switch and bait marketing" and doubled the price of the work. I have tried several times to reason with Miguel but he refuses to​ acknowledge his unethical business practice. I STRONGLY RECOMMEND YOU DO​ NOT USE THIS COMPANY.

ML Movers never disappoints! This is my 2nd time using them and i'm always satisfied. Special shout out to Jorge, he always goes above & beyond! He makes sure customer is satisfied. I definitely recommend them and will always use them for future moves!

Glass table "wrapped" with brown packing tape.  None of our furniture - upholstered or not - were wrapped for protection during the move.
Devon C.

In summary: I do not recommend ML Movers. There are a lot of options for professional movers out there (so keep looking). The good: I have had two positive experiences with ML movers. The movers were on time, experienced and fast! I have also recommended them to several others, all of which had positive experiences that deserve raving reviews. The bad: I have never worked so hard to move before. On my last move the team showed up 5 minutes late with a tiny 10 foot truck, took a look around our home and determined they didn't have time to do the move. They then called their boss and asked us to talk to the business owner on the phone. We asked them to please proceed with the move because we had packed all of our belongings and paid for city parking permits to accommodate the moving truck (what's the problem? I still don't know). We were ready. The team didn't wrap a single piece of furniture. They used brown packing tape to tape our glass tables that we still can't get off. The move lasted twice as long as our other moves and to save time, my partner and I helped lift and haul the whole morning. When the team was done, they asked us to pay for the half hour of time they spent on the phone with their boss (no way!). The business owner then told me I have been "whining too much." This doesn't fly with me or any other customer oriented business. Zero stars.

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4 years ago

Pleasant, hardworking and strong! employees, well-organized, honest and efficient service.

Business owner information

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Jorge P.

Thank you very much for the kind words. We appreciate your review.

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4 years ago

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Jorge P.

Thank you for taking your time to write this review!!!

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Jorge P.

Thanks for your time to write this comment!!

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Miguel L.

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Ask the Community - ML Movers

Review Highlights - ML Movers

e Starving students had a flat rate hourly, 4 hour minimum AND charged you for everything they had to wrap).

Mentioned in 55 reviews

Read more highlights

Careful Movers

Careful Movers

4.8
(843 reviews)

By far, my best moving experience, from initial phone call to delivery. Mat was amazing, friendly…read moreand responded to my needs with creative solutions that were appealing to me for my long haul move. I was very cost conscious and with flexibility, I was able to secure a moving date that I could work with. On moving day, two gentleman, Enrique and Fordon arrived, with no issues. They were so fast, nice and respectful of my home, I was very impressed with their level of service. Drop off the next day was just as smooth, not a thing damaged and not one up charge. Friendly Movers is a company I would recommend over and over again...in fact, I will never call another company again!

Moving is already a time-consuming and stressful task, but with an infant, it becomes exponentially…read moremore challenging. Because of this, my husband and I knew that hiring a moving company would be non-negotiable. After researching and talking to close friends who used various companies, we decided to confirm with Careful Movers. They are not the cheapest, but they by far exceeded our expectations during our move. Starting with my inquiry, Mat, our Moving Consultant, was quick to respond and very patient in answering all my questions. Securing our moving date and processing our deposit were smooth processes. Leading up to our move date, Shenna called and emailed with reminders for any last-minute tasks and collected information so our moving team knew exactly what we needed on the date. On moving day, we had a crew of 3 movers: Enrique, Ismael, and Jose/Luis. They were punctual and arrived at our apartment right on time to get started on our move. After walking them through our apartment, discussing expectations, and signing the agreement, they went to work. This team was quick, and I mean QUICK, to disassemble and pack the truck. However, this does not mean they were sloppy by any means. Everything from our baby's furniture to our 75-inch TV was packed with the utmost care. Despite the rain, all of our belongings arrived safely at our new rental and were reassembled exactly as we asked. My husband and I are extremely happy with the services provided by this team and Careful Movers. We wouldn't hesitate to schedule with them again or refer them!

Joshua’s Moving and Packing Service

Joshua’s Moving and Packing Service

4.8
(277 reviews)

We hired Joshua's Moving services to relocate our 2-bdrm apartment from Millbrae to San Mateo; we…read moreopted to use them for both packing and moving services. Getting a per-hour quote and scheduling with their team was super quick and easy; they were very responsive and their pricing is very competitive. They arrived on-time and worked efficiently + carefully to pack up the home and deconstruct the furniture. They were also more than willing to move around furniture at our new place if we found that we wanted it oriented differently. All-in-all, the experience took longer than originally quoted but that was because we had a LOT to pack and move. Again, the quote is based on the number of hours to complete the move, so I still fully believe that the service is fairly and competitively priced. I'm also very grateful to the team of movers Ludwig, Simon, Jose, and Lupe for staying so long and working so hard that day. It is very much appreciated because now we are in our new home with everything clearly labelled and nothing broken. I would recommend Joshua's Moving for any Bay Area move. If I ever need to move again, I know who I will be calling. Thank you!

BEWARE!! Joshua comes across as very trusted and knowledgeable guy. He quoted me a price for my…read morehouse move so confidently that I decided to go with him. Please note, he personally came himself and walked through the house, saw the contents that needed packing and then gave the quote confidently. His crew is very diligent and have great attitude, hence the two stars. They packed well and delivered well but guess what, I had to pay almost double of the estimate because what Joshua estimated as an expert in this field was so off! I did pay the full amount as the work was complete and tipped the crew well too as I saw their hard work. Unfortunately it left a bad taste for us given how Joshua didn't even look to make it fair given his oversight. In fact I wonder if that's a trick he uses to secure clients who have to pay anyways once the move is done! I would never use or trust this guy again for the moving services. Do your research and homework before you even consider this man, or his company.

Two Friends Movers

Two Friends Movers

4.2
(51 reviews)

Review is for services received on August 7, 2025 for a short notice vintage baby grand piano move…read morewithin 5 miles with stairs in both locations. 3 big takeaways: responsive, professional and fair pricing for the Peninsula. I had the opportunity to receive a baby grand piano and was challenged with 3 things: cost, earliest move date/time, and if the piano would still be available. I found Two Friends Movers with a quick search on Google via Thumbtack app at 11pm and a representative reached out the very next day at 8am with a rough quote. I called back and we ironed out the details within the hour. They were able to help me move the same day with less than 1 hour notice of the move! I was so impressed from end to end the support they provided. They helped move our vintage baby grand piano from a 3-story SF home (with over 40 steps) to Daly City (3 steps). They came prepared with packing materials, tools detach and reattach the legs and sheet stand etc - and rugs to cover my floors during drop off. Fair pricing because of the crew size required with a base rate plus additional charges for stairs and complexity of the stair space. The previous piano owners also complemented their professionalism. Rockstar crew!

I found myself in a tight spot and needed help moving on short notice. I reached out to Two Friends…read moreMovers, and that's exactly who showed up--Luis and Miguel. Even when I had a last-minute change and needed them to come days earlier, they made it happen! They were kind, thorough, thoughtful, strong, and incredibly careful with everything. They took the time to answer all my questions and were so professional. If you ever find yourself needing to get out of a tough situation quickly, these are the guys to call. They moved all my boxes, wrapped my furniture, loaded everything into the truck, and even packed some last-minute items for me--all in just one hour before we headed to the storage unit. They accept cash, but I paid by credit card over the phone with Richard, who was super nice and accommodating throughout the process. He's also the one who helped me with scheduling. I honestly wish I could give them more than five stars. They're the best moving company I've ever worked with, and I wish I could take them with me for every move. Their name says it all, truly!

ML Movers - movers - Updated July 2026

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