I moved from San Bruno to Oakland on August 4. ML did a great job. The movers were fast, efficient and thoughtful. They even put my jacket back on my desk chair at the new place. read more

I happen to file a complaint against the movers who moved my family because many of our items were missing. They also opened a box and a canister that was already sealed. I filed a complaint and spoken with manager and emailed the general manager who entrusted their workers and refused to take a deeper look into this investigation. During the move, instead of coming directly to our location, the movers made a stop first; stating they were going to take a break. I asked the managers to check their gps location for proof and they refused. My family tipped each of the 3 movers in cash additionally and bought them food as a thank you. This was done before we found out some of our items never arrived. As of recent, they have ignored further communication from me. Half service deserves half payment. read more

I've used ML Movers twice previously 10 years ago and had a flawless experience with them. So I expected everything to be smooth when I used them for a third time. The movers showed up on time, they were courteous and they were efficient in packing everything. So I will give them 1 extra star for that. But that's where the positive aspect ends. When everything was brought over to our new place, I noticed some scratches on the corners of our bed as well on a expensive glass table top (See photos). I noted this to one of the team members, Juan and he told me to email the owner Miguel, which I promptly did. Then our real troubles began. Miguel emailed back and said he'd look into the paperwork but that's the last I heard from him. I called him up three times subsequently over the next month and he said he'd look into it but no reply. The third time, he rudely told me not to call again and said he'd email by tomorrow and hung up. Of course, no email. I have always been professional in my interactions, never rude or threatening. Miguel has totally dropped the ball and is ignoring repeated calls and emails. Shocking lack of customer service for a repeat client trying honestly to resolve damage which they caused. I won't be using them again. read more

See all

Damage to my furniture and goods. Damage to my home. And yes, it is my own fault for feeling pressured to sign the paperwork after a 6hr move that I did not inspect all the items moved from my 2bdrm home. I tried to file an insurance claim with Miguel after I found broken furniture pieces hidden in the garage. He told me that I signed the paperwork so it's my own fault. He's right, but he could have been nicer about it since I was a referred customer who could have referred others. My walls and ceilings were damaged and dirtied. My boxes actually marked with FRAGILE stickers and labeled neatly were thrown about and placed at the bottom of piles of boxes. My furniture had obviously been taped, but not covered and thrown into a dirty truck. I paid in cash and was told by the laborers that he was not aware of the cash discount - and per Miguel's contractual guidance, I did not challenge him and tried to take it up with Miguel. It is now Oct 27 (I moved on Sept 10) and I am still waiting for resolution. Needless to say, I do NOT recommend this moving company. Which is a shame considering he came highly recommended by two other people at work. I don't want to damage Miguel's business, but I sincerely hope that he changes his business practices and thinks about customer retention and referrals before he acts (or doesn't act). ADDENDUM: I should add that Miguel was amazing in getting a COI the morning of my move when I was losing my mind. Since then, the experience has been downhill :-( read more

See all

I've used ML Movers several times and each time they've provided excellent, reliable service. They wrap all my items with care and take care of them as if they were their own. They are reasonably priced as well. I highly recommend them for any move. read more

AVOID AVOID AVOID !!! Do yourself a BIG favor. Sort the Yelp reviews "Newest First" and look at all the 1 STAR reviews recently. I have used ML Movers 3 times since 2012. The first 2 times went perfect. The 3rd move they did for me Jan 2018 was a COMPLETE DISASTER. The lies, denials and lack of responses from the owner (Miguel) added salt to the injury also, and really show the true colors of what this person is. Looking at the recent 1 star reviews for ML Movers, I guess they must have changed ownership between my 2nd and 3rd move. Sigh, I guess one should always check the latest ratings. Here is the story of the disastrous move they did for me in Jan 2018. - They dragged heavy pieces of furniture across the hardwood floors, resulting in deep scratches across 15 wood planks in two different rooms. - They destroyed one coffee table completely, and have dings & scratches on a few other pieces. - One of their movers actually alerted me of the damage, and asked me to call the owner Miguel. Miguel asked me to take pictures of the damages and email him, which I did. I told Miguel I needed to hand the house to the new owner and the repair is very time sensitive, he gave instructions via email to go ahead with the repair and send him the bill. I was careful to obtain a quote of the repair, from the people who installed the new floor 3 years ago, which are known to be reputable and reasonable in cost. I emailed Miguel the quote (the total bill was $1600+), and he completely stopped responding to emails and phone calls. I have insurance coverage myself, and Miguel claimed to have insurance also. I don't mind claiming insurance on my side and even suggested to him that we can work out the numbers between us, but he just totally stopped responding. - While I did flat rating moving before with them, this time I felt like I know them and opted to pay for the move on a hourly basis - basically 5 movers charged on a per hour basis. I think this was the start of the problem. They really took and DRAG OUT the time to "wrap and protect" the furniture. The same pieces of furniture that they moved for me twice in the past, where they never had to take apart, this time they took the time to literally take apart even small pieces of furniture like coffee table, and then wrap them in individual pieces. Ironically, the 2x/3x extra time they took to "wrap and protect" ended up still not complete. Corners of heavy pieces were still exposed and then they dragged those pieces across the floor and causing VERY deep scratches extensively across the floors. - The scary thing also is the negligence they show in putting the pieces back together. For example, they broke down my Ikea bookcases into two, and when they put them back together, they were using only HALF the screws. When I complained, they took yet longer time to look for the screws in the truck and couldn't find all of them. I have still two Ikea book cases sitting in my house that is not fully secured at this point. I guess they were counting on the owners not noticing. - Since the owner Miguel is a complete dead beat and won't even return phone calls and emails, I filed dispute via Visa card. Unfortunately, Miguel supplied them with a copy of the contract that I signed BEFORE the move, and the Visa people of course never look beyond the details and just decided to pay the balance based on that. But in fact, the (very very long) contract Miguel makes you sign is really just a hiring contract. I made specific notes on the end-of-day sign-off sheet documenting the damages but it was completely ignored by Visa. May be that's why ML makes you sign this ridiculously long contract when you hire them. In any case, thank you to my own insurance company for stepping up and covering the damage. - Note that federal law requires moving company to have insurance coverage for damages. Miguel told me they have insurance. But I guess that's a lie too since they completely bailed once they saw the bill. So again, PLEASE PLEASE do yourself a big favor and AVOID this dead beat of an owner / company. read more

See all

I had ML Movers two times and they have always been wonderful. They also moved my grand piano and handled it with care. Their movers are more than willing to make the customers happy and they handle everything with great care. I had other movers to help me before but ML Movers is the best! The customers satisfaction is their goal. The owner is Jorge and he is more than willing to accommodate the requests from customers, he will listen and go above and beyond to meet the needs of the customers. I highly recommend ML Movers, your satisfation is guaranteed! read more

AVOID this company. They clearly state on their website they offer a 2-hour​ minimum service​ but when they send you the contract to sign, they change the small print to 4 hours minimum without telling you or making this clear. I believe its called "switch and bait marketing" and doubled the price of the work. I have tried several times to reason with Miguel but he refuses to​ acknowledge his unethical business practice. I STRONGLY RECOMMEND YOU DO​ NOT USE THIS COMPANY. read more

ML Movers - They offer a 2 hour service but change the small print on their contract to 4, doubling the price you think you will pay. AVOID THIS COMPANY - Movers Near Me - Redwood City, California

Update: Sorry to do this after a couple good experiences, but Miguel has been totally unprofessional about this problem, even harassing me about writing this review. Original 3 star review: Don't have them move anything fragile, and make sure to pack your own TVs... I used these movers three times in the past 3 years, and things had gone well until my recent move. They broke a TV and the insurance would only pay $40 for a $500 TV that was less than a year old. Insurance is based on weight. They had only wrapped it in a blanket, and something smashed the screen. read more

Pleasant, hardworking and strong! employees, well-organized, honest and efficient service.

ML Movers never disappoints! This is my 2nd time using them and i'm always satisfied. Special shout out to Jorge, he always goes above & beyond! He makes sure customer is satisfied. I definitely recommend them and will always use them for future moves! read more

ML Movers - Movers Near Me - Redwood City, California

Please note before reading that we had ML Movers pack most of our boxes for us - huge no-no! My boyfriend and I had a great experience with these movers for a previous move, so we decided to use them again in December 2014. We thought we had another successful move, until we started unpacking all of our boxes at our new place. One by one we started to realize that we couldn't find a number of objects. At first we chalked it up to things that get lost sometimes when you move, but the list started to grow and all the objects just happened to be rather small and valuable. Too big of a coincidence! We were missing an expensive North Face jacket, a North Face backpack, our Apple TV and remote, and our JamBox. We suspected that they were stolen by one of the movers, because where else could they be? You don't just "coincidentally" lose that many items. And they would have all been packed in different boxes, so we didn't just lose 1 boxful of stuff. So we called ML a few weeks after our move, and Jackie let me know that unless we could prove that one of them took the stuff, the insurance company would not move forward with our claim. She said this was because we signed the paperwork at the end of the move agreeing that the truck was empty. Yes, the truck bed appeared empty, but we didn't even consider checking the truck cabin, where our stuff may have been, because we TRUSTED our movers not to take our things. Of course we couldn't PROVE they took our stuff, so we decided to let it go and moved on with our lives. A few weeks ago my bf noticed that he had numerous charges on his Apple account for movies that we never watched. In total, the movie purchases and movie rentals came to around $60, and all of the charges started soon after our move. He called Apple and they confirmed that someone had been using OUR Apple TV to watch all these movies. They refunded him all the charges. But if that isn't proof that our Apple TV was stolen, I don't know what is. We still can't prove that it was one of the movers in particular that took our other stuff, but it is EXTREMELY LIKELY. What makes the whole experience worse is that we gave the movers a number of expensive furniture items that we weren't going to use anymore, but that we could have easily sold. We also gave each of the three movers a tip. We also lent the movers our building key to get in and out, and they failed to return it to us. They later claimed they left the key at our old apartment, but it was nowhere to be found. Who knows what they're going to do with that. I'm sad to say that because of this experience I will never fully trust movers, especially not ML Movers. It's just too easy to steal stuff and there is absolutely no recourse when your stuff does get stolen. Use ML Movers at your own risk! **************************** Please note ML Movers owner, Miguel's, comment below. Laughable! He clearly has no clue what he's even responding to. We paid immediately, without hesitation. In fact, we didn't even question that the movers had taken anything until the list of missing items became too long to ignore. You choose who to believe - a business owner who takes absolutely no accountability, and threatens customers, or the many people who left honest and fair reviews about their experiences, whether positive or negative. read more

RESPONSE TO MIGUEL'S COMMENT: Miguel is right. I found my guitar (buried beneath our Christmas tree ... good thing I had a hard case on the guitar, otherwise it would have been damaged as well!, but that doesn't change the fact that ML Movers damaged the elliptical machine to the point where now it won't even TURN ON. If Miguel's best response and his company's policy is that electrical items are NOT covered by insurance - then for those who are considering using this service, consider that yet ANOTHER reason why you should avoid their service. Trust me, once they've got your $$ in their hand, you can kiss the "we-love-our-customers-and-will-do-anything-to-satisfy-them" attitude they'll woo you with at the beginning. (By the way, if ML Mover's best reason for not honoring/being honest about the damage they caused is that there is "no way for us to prove that it was working before," they will have a really hard time doing business. And in our case, all they had to do is ask - we have documentation just a few days earlier of us using our elliptical machine showing it in PERFECT condition. Now I've got a useless machine sitting in my garage that won't even turn on). There are MANY 5-star movers out there at great rates. Believe me, this is not one of them. read more

ML Movers helped move furniture from my parents house and my house to my condo. I was glad they were willing to pick up furniture from both locations. ML Movers were professional, friendly, and worked hard and fast. They did a great job wrapping up the bed and TV. They placed items where we asked in the condo. Even with the two pick up locations and the condo being on the 3rd floor, they did everything with 3 people within 3 hours at a very reasonable price. read more

They did a good job in terms of moving. But they broke our cot while dismantling the same. Sent them the details as per their instructions and there is no reply for more than 2 months now. After sending this review, got the following response: ----------------------------- Thank you for your review the insurance don't cover cheap IKEA furniture. ------------------------------ Fine, it is IKEA. But how do you assume , it is cheap ? I could have avoided ML movers if they have informed me earlier. read more

I've used ML Movers three times now. The latest move was today. Like always, they showed up at 8 a.m. exactly, had all the paperwork ready, did a walk through of my house and had my house packed in about and hour and a half. Some people might say they take a while but I think it is because they take such great care in wrapping valuables. In the three times I have used them, nothing has ever been damaged. Also, the workers are very respectful, Whenever I was in need of help to relocate a piece of furniture, they were always willing to help and with a smile.-Even when I changed my mind a few times. Today, they put blankets on my wood floors when I told them my floors were new. I think it's great they were thinking of my happiness. I always recommend them to my friends that need to move and will continue to do so. Another thing that I love is that they always call me after the move and ask me how my experience went and if I had any suggestions for their company. This little extra bit of customer service always impresses me. read more

In summary: I do not recommend ML Movers. There are a lot of options for professional movers out there (so keep looking). The good: I have had two positive experiences with ML movers. The movers were on time, experienced and fast! I have also recommended them to several others, all of which had positive experiences that deserve raving reviews. The bad: I have never worked so hard to move before. On my last move the team showed up 5 minutes late with a tiny 10 foot truck, took a look around our home and determined they didn't have time to do the move. They then called their boss and asked us to talk to the business owner on the phone. We asked them to please proceed with the move because we had packed all of our belongings and paid for city parking permits to accommodate the moving truck (what's the problem? I still don't know). We were ready. The team didn't wrap a single piece of furniture. They used brown packing tape to tape our glass tables that we still can't get off. The move lasted twice as long as our other moves and to save time, my partner and I helped lift and haul the whole morning. When the team was done, they asked us to pay for the half hour of time they spent on the phone with their boss (no way!). The business owner then told me I have been "whining too much." This doesn't fly with me or any other customer oriented business. Zero stars. read more

ML Movers - Glass table "wrapped" with brown packing tape. None of our furniture - upholstered or not - were wrapped for protection during the move. - Movers Near Me - Redwood City, California

I used ML movers last weekend. We needed movers to wrap our furnitures very well (we have some real wood and heavy furnitures) and put them into the garage for storage. I've checked other moving companies and they go by hourly rate instead of flat rate. I decided to go with ML movers because their online photos showed more layers of wrapping and I don't want to worry about how many hours of work. The movers showed up 5 minuets early with two guys, they were very efficient and no hesitate when I asked them to wrap something. They stack up the furnitures very well and I was pleased with their work! You can see my photo. ML moveres did an outstanding job and flat rate was definitely a better deal! read more

ML Movers - Movers Near Me - Redwood City, California

Moved to a second floor apartment, and the way they were carefully able to get the biggest items not only into the place but in once piece was a sight to behold (lots of tight corners). Everyone was friendly, professional, and obviously knew what they were doing. They were recommended by a friend, and now I recommend them as well. Everything was very well protected and they were careful moving things into and out of both properties. The few items that were too large to move were quickly disassembled and then reassembled at the new place. Thank you very much again for making a stressful move so much easier! read more

I moved again and ML Movers were excellent. Their flat rate was over $1000 so I went with hourly rate and they finished the job well within 5 hours. If you do not have too much stuff, I suggest taking their hourly rate. If you have stuff that will need 7-8 hours, you can go for flat rate. read more

I hired ML movers a couple of weeks ago for my move. My experience started with the excellent customer service over the phone. They we flexible engaging professional and responsive. Once we scheduled the time they showed up on time sharp! They were extremely cautious of my items as well as the walls and entrances! The were attentive to all details showed me they are experts on what they do. I had an extremely heavy elliptical and they knew exactly what to do! In summary I highly recommend them and would and will use them again without hesitation! Best read more

Wow. Just wow. These guys are amazing! Cleaned out our 2br 2ba apartment in an hour and a half and was done with the whole move in 5 hours! The fastest move I've ever had. They had 4 guys and a huge truck. Everything fit in the truck so they only made one trip the entire move. They were professional, courteous and polite- a real pleasure to work with. They even had a sense of humor when carrying boxes up three flights of stairs. Honestly the best moving experience and will recommend to our friends. read more

Do not engage with this company. I requested a quote and they were first to respond, but then sent a unnecessarily long and detailed contract that requires some time to respond. After sending it late in the evening, they called at 8:00am the next morning as I was dialing into an important call for work. I asked if they can call later today because it was not a good time. It was a perfectly cordial discussion...and then I received this response. Moving Confirmation Updated has been voided for the following reason: This customer is rude on the phone & we don't want to deal with rude customer! I find this to be incredibly unprofessional, laughable and need I say RUDE. I hope you have a terrible day and continues to lose business! read more

Do not use these movers. I am due back $300 from a deposit to hold my moving date. I paid in cash, and it was supposed to be automatically refunded. It's over a week since they said it would be and have ignored my calls, texts, and emails. Additionally, during the move there was a scratch that was made on the floor. I called the owner to discuss, and not only was he incredibly rude, but he said "my movers said they didnt do it, so I believe them that is all" and hung up. This was incredibly unprofessional. Beware! read more

Very professional team. Arrived early, work fast, can respond to specific requests easily. Slightly expensive, but they didn't charge extra for packing or trash disposal. They can also move heavy items like safes or tables. Took 8 hrs to move 3-bd 3-bth house. read more

ML Movers - Movers Near Me - Redwood City, California

ML Movers did a great job on moving my exercise equipment that I purchased from a private owner in a different area. They arrived on time/early, were very respectful, and communicated clearly through the entire process. I had a difficult location to bring the equipment to which was heavy, they worked very diligently and brought it inside without any damage and nothing but smiles. I called on Saturday afternoon and was able to schedule my move Sunday morning which I never thought I'd be able to do, but I was very happy that they could accommodate my needs. read more

Overall the move was successful and the movers great, but make sure you check the fine print both in the beginning and end of the move. I give them top marks for scheduling and overall professionalism of the movers, but my major gripe is the way they structure the hourly rates. It does state that credit cards are 5% more within the fine print, but really nothing is actually the rate they state since cash is less and check actually 3% more. I feel I'm not the first to be confused by this so be sure to understand what you use to pay will impact the hourly cost (which is fair, but not clear). Be sure to check the final invoice too. I know you're tired and want to start officially moving in, but I would recommend checking over the materials charges. They use the worlds most expensive wrap and boxes, and quite a few extra boxes made their way into the final total. read more

Excellent service, great experience. I scheduled a move for a start time of between 2-3:30 pm on a Friday. ML Movers showed up exactly at 2 pm and were ready to go. They were quick, professional, careful and friendly. I appreciated them wrapping my dresser and large picture to avoid damage and also wrapping my mattress to keep it clean. I highly recommend them. All this quality service for a very reasonable price! Be sure to book online and also pay in cash for discounted pricing. Thank you, ML! read more

ML Movers did a great job in helping my wife and I move. Everything was done professionally and quickly. We had no issues whatsoever with our move. The cash discount and no extra charge per floor (we have 3) was a plus. Also their price includes moving boxes. Would definitely recommend. read more

BEWARE--you have to unwrap and inspect EVERYTHING before they leave! They broke my 42' flat screen TV and they refuse to pay for it because I didn't unwrap it until after they left, and the whole front was shattered. They had to have known they broke it, which is why they left it wrapped. Be very careful with these people! Yes, the TV wasn't in the confirmation, but at the last minute, I decided I wanted it moved, and the moving guys agreed to move it. It's not my fault they didn't tell me not to call the ML office and formally request that it be added to the list. Now they are trying to use that as an excuse. And yes, I didn't unwrap the TV for 15 days because I didn't install the wall mount because I work. Once I installed the wall mount, I unwrapped the TV, and voila! It's broken. This is no customer service, just because I'm busy with work. All they would have to do is call the movers who would verify that they verbally agreed to move it. read more

Please see all ML movers profiles all owned by Miguel First of all I want to mention that we have used ML movers in the past and they did an excellent job. 2 years ago we moved from Redwood City to San Jose and they had 5 people to pack our things and move us. It took from 8-12pm. This time though was a lot different... They had 3 people to move and pack a three room apartment and it took from 8am-10pm. The people that moved us were amazing and worked hard but they simply did not have enough people to move us. The owner may be getting cheap... They charged us 200 more and gave us less people not a good sign that this company is doing well. They forgot things at our old place even though they took 14 hours to move us. We had to go back and forth to the old place a few times to collect everything that was not packed and moved. To add to the problem they left our old place unlocked and didn't return our keys until late the next day. Pictures will follow- we documented everything and hope to get a partial refund. They moved our alcohol which I thought was a no no for the moving companies but it was nice to have. Things were broken pots and planter boxes. Heavy items were stacked on top of fragile electronics and glass items and everything was out of place they packed part of the kitchen with the second bedroom and various other mistakes. Not very professional. This place simply has went down hill. **** My husbands comments to Miguel's nasty reply are below. You can see the kind of customer experience we have had. This guy is not very serious... 1. They did move the alcohol but left a lot of other stuff 2. We rented a 2 bedroom, 1079 sqft apartment, see http://www.avaloncommuni... And two years before that we moved from http://www.rental-living... which is a 2 bedroom 2 bath 1109 sqft apartment. In other words, larger. And they were awesome. Why no review two years ago? I was the person ordering the move and I wasn't using yelp at that time. Franklin Street - Redwood City Apartment http://www.rental-living... Visit the Franklin Street metropolitan style apartment community in Redwood City... As the owner of ML MOVERS I will like to thank you for NOT taking your time 2 years ago writing a good review for our excellent job. At the moment when this client made the reservation they said that they were in a 2 bedroom apartment the customer lied to us, they were in a 3 bedroom apartment BUT even on that case we didn't charge them anything more. I sent 3 movers to pack and move your 2 bedroom apartment when the movers called the office they said that it was a 3 bedroom apartment, I decided not charge you anything extra because my return customers are very important to me. As a professional moving company based on the Public Utilities commission we are not allowed to pack any type of alcohol.. I am NOT becoming cheap, I charge for the job that my employees do on daily bases, my prices are fair I give the same prices to everyone, It doesn't matter WHO YOU ARE, or WHO YOU THINK YOU ARE or WHO YOUR DADDY IS! Show owner comment " read more

DO NOT USE ML MOVERS. Read all the 1 star reviews. All is good unless they damage your property and will not take responsibility. Also check filtered reviews and removed reviews. It seems like owner spends more time trying to keep his Yelp reviews good than making sure he has satisfied customers. There is not one review with a happy customer because ML Movers took care of damage they did. They damaged my hardwood floors and won't pay or speak to me directly. At end of move I asked where I report damage and they directed me to wrong page. The Monday after move I asked for it to be corrected and they won't. The owner is now telling BBB I never reported damage which is not true. Very unethical it's disgusting. I'm not letting this go because Miguel seems to wear people out till they give up. Do yourself a favor and run from using ML Movers. You're better off getting anyone in need of work to help you. That's what we did for rest of move and they were better than ML Movers Note- For my move they charged me $380 for mover and $297 for the plastic and paper they wrapped stuff with. Rip Off! They might seem cheaper but they aren't. Just beware. read more

Fan-freaking-tastic. We were lucky enough to have chosen THE rainiest day to move last month and were thinking that even though we had movers coming, it was going to be a disaster. No worries! Blankets and shrink wrap, check! I've never used professional movers before, and I won't use anyone other than these guys going forward. They showed up and moved quickly, all the while smiling and even making jokes with each other- the rain didn't phase them! The best part was that they didn't even want us to empty drawers or containers- they just wrapped and moved. Deck box? Wrap it up! End tables? Wrap them up! Couch, heavy tv, fragile mirrors and glass? Wrap them up!! It was so easy. Once we got to the new place, they put down blankets so they didn't track in water and then moved everything including a couch we already had downstairs up as we asked- just amazing. I can't highly recommend them enough!!! read more

These guys were great. Showed up a few minutes early and were ready to work. very quick and efficient and open to late requests. I asked them the morning of to stop by a second location to pick up a table and they had no problems. they also brought extra boxes/packing materials and didn't charge me any extra. The move took an hour more than I expected BUT I don't feel they wasted time or took advantage. Just be prepared for it to take time. my one-bedroom took 5 hours with an hour commute between locations. it was a little pricey but imo still worth it. They also worked hard to schedule my move which was very short notice and had to be on a weekend which I assume are their busy days. tldr: a little expensive but worth it as they were very prompt and easy to work with! read more

Really fair prices, and they have Alphaville's Forever Young on their contact page. Moving, as Cooter says, is very emotional. Both Carla and Elias were exceptional... smart, friendly, helpful, and provided customer service that was sort of surprising.. especially for a moving company. Oh I asked Carla about the song... Alphaville's song is on their because moving makes you age so quickly, they want to remind everyone to try and stay young. That's adorable. read more

They did a good job protecting all my valuables. Everything arrived in one piece and without any chips/nicks. I own some expensive furniture and am a pretty particular person, so this was an important attribute that I looked for when I researched moving companies. It's also the reason I chose ML Movers over GoPro. GoPro was more professional with their documentation, communication, and in general seems to have their act together. However it seems based on other Yelp reviews that they don't wrap everything unless you ask them to and they didn't seem as eager for my business as ML did. I deducted one star because I felt that the movers moved pretty slow. It seems like they weren't really motivated to get the job done quickly. Perhaps that was because I was being billed on an hourly rate. Unfortunately the move ran 1.5 hours over budget. My suggestion to future customers would be to go with the flat rate option. I should also mention that the communication with Elias, the Office Manager was very good. read more

I'm typing this review on my iPhone as the movers are currently at work. At first I was a little wary due to their competitive pricing. After all the positive AND recent reviews, I decided to give it a go! I am very impressed with their professionalism. My appointment was at 9:00am and they showed up on time (actually a little early). I gave them a walk around of my two bed two bath condo + storage and they got started immediately. I hired ML Movers for pack and move service. I did this mainly as I don't trust myself with my glass / crystal-ware. They are VERY careful and pay good attention to detail. All furniture was wrapped with protection cloth, taped up, then shrink wrapped tight. I have a large china cabinet that they disassembled. Each cup / plate was individually wrapped (took a long time but everything arrived safely). The workers were delightful and very willing to help. I have so much stuff that they actually sent over 3 more people (from 4 to 7) to help expedite the process. While moving the huge LG laundry machine to the new house, they did damage the wood floor a little - who wouldn't?!? Immediately, Miguel came over to look at the damage. It was small and I'm sure I would have done much worse if I moved it myself. He sent a repair guy over the next day to take care of the floor!!! That's service! Make sure to tip each of the main workers well, they DESERVE it!!! Thanks ML Movers and I'll be sure to use your services again / refer friends and family to you!!! read more

ML Movers moved us from Redwood City to San Francisco. ML was professional and made the stress of moving bareable. The movers wrapped our furniture in plastic; which was great because someone had pooed in the elevator of old building the morning of our move. The poo had been cleaned by the time of our move, but it was comforting to know that our stuff was insulated from any remaining poo particles. I highly recommend this company. Also, tip the movers generously, they work very hard. read more

Great service! Movers arrived a bit earlier than agreed, but the moving went perfectly. The moving crew is thorough. Zero errors and not a single scratch in my old house, new house, and in the furniture. Highly recommended! read more

Nobody likes moving. Nobody. I dread things will be lost, broken, I will wait all day for the movers to show up...none of that happened yesterday! ML Movers are quite simply the best I have ever used. Period. They handled my apartment sized-move with ease (and for a GREAT price). (And this is from girl who has lived in SoCal, NorCal London, NY, London again, New Hampshire, Colorado, and all over NorCal again) * They showed up on time. * The price they quoted was the price I paid. * They were fast, efficient, courteous, and most importantly, careful! In fact, they were more careful with my possessions than I normally am! [SIGH of RELIEF!] My move was a breeze. In less than three hours I was all settled. Amazing. I will absolutely be calling these folks again, and in the meantime, I want to shout from the rooftops to sing their praises. Is it possible to give six or eight stars on Yelp? I wish it were. ML Movers deserve it! read more