They did great! Everything went well would recommend them for anyone who needs movers read more

DO NOT USE ROYAL MOVING & STORAGE. My experience involved deceptive billing, $1,348.35 being taken and later refunded after I fought the charges, a $204.85 tip intentionally added without my knowledge or approval, manipulative tactics by management, damaged property, and a missing item. I was quoted $627 to pack and move my business property into Royal's storage. The crew was scheduled for 9:00 a.m. but arrived around 10:30. I did not receive the invoice until the move was complete and my property was already at Royal's Oakland facility. The bill was $2,048.50 before tip and included: * 5.5 billed hours, although Royal's records show 10:31 a.m.-2:58 p.m.--4 hours and 27 minutes of actual work. * $480 for complimentary moving pads. * $100 for bubble wrap the return driver confirmed was never used. * $90 for wardrobe boxes advertised as complimentary. * $100 for an item supposedly over 300 pounds, although the return driver confirmed none existed. * A $204.85 tip I never approved, authorized, or knew about. I had already given the crew a $60 cash tip based on the $627 quote. When I saw the inflated bill, I specifically told the driver not to charge my card because management and I were disputing it. A manager later confirmed that management had also told him not to process the payment. He processed $2,253.35 anyway and intentionally added a $204.85 tip for himself without my knowledge or approval. I did not discover it until I received the invoice the next day. This was not an accidental selection or billing error. He was told not to charge the card, charged it anyway, and deliberately took another $204.85. That is theft. Royal tried to claim its payment screen automatically defaulted to a tip. The driver's own screenshots contradict that explanation: they show "Tip Amount 0," "No tip," and "Add No Tip." The tip had to be selected and added. I spent five or six days dealing with multiple managers to recover my money. Rather than immediately correcting the bill, management used manipulative tactics and selectively quoted portions of Royal's website and estimate while ignoring language contradicting their claims. Management first claimed moving pads and blankets were different. Then they claimed the $480 was charged because the pads would remain in storage and would be refunded when returned. Royal eventually admitted this supposed charge was not disclosed anywhere. The return driver confirmed that pads and blankets are the same and Royal does not charge storage customers for them in any capacity. He also confirmed no bubble wrap was used and no item exceeded 300 pounds. Royal eventually corrected the legitimate bill to $905 and refunded $1,348.35. This was not a discount, compensation, or goodwill. It was my own money being returned after invalid charges were removed. Royal did not discount the corrected bill by one penny. Management admitted the intentionally added tip was unacceptable and should never have happened, but later confirmed the employee was still employed. Royal cannot credibly say intentionally taking a customer's money is unacceptable while retaining the person who did it. Once management knew exactly what happened and chose to keep him, this became a reflection of the company--not merely one dishonest employee. It told me everything I needed to know about Royal's character and business ethics. The problems continued. During the billing dispute, I told a manager I was worried about my stored property because this employee and his coworkers still had access to everything my business owned. She guaranteed my belongings would be fine. When Royal returned them, a massage table and water dispenser were damaged and a TV wall mount was missing. My documented replacement costs were $316.13. Royal did not respond to my claim for about a week, then twice claimed it had not received emails that showed as delivered. I finally had to resubmit everything through a text link. Royal offered only $200 as a "gesture of goodwill." Partially paying for property damaged or lost while in its possession is not goodwill. It is another refusal to take full responsibility. Mistakes happen. What defines a business is how management responds. Royal defended invalid charges, gave explanations contradicted by its own records, made me fight nearly a week to recover $1,348.35, retained an employee who intentionally stole more than $200 from me, and refused to fully cover documented damaged and missing property. In my experience, Royal Moving & Storage cannot be trusted with your property, credit card, or money. I strongly warn others not to use this company. read more

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I used Royal Moving for a local move in San Jose. The crew arrived and helped get everything packed, loaded, and moved into my new apartment. They worked hard and got a lot done, and I appreciated having the extra help on a stressful moving day. read more

Todays team was amazing moved everything efficiently! They were well priced and moved fast! read more

Royal Moving & Storage - Moving truck - Movers Near Me - San Francisco, California

They were very fast. The entire process was easy & straightforward. I highly recommend them for moving.

Nick and his team were friendly, professional, and quick! We moved with our 5 month old baby and we wouldn't have been able to do it without their help. They were responsive and accommodating. Don't hesitate to book Royal Moving for your next move! read more

Hired Royal Moving to help me move this morning and they were fantastic! They arrived on time and were super efficient. I highly recommend them and would hire them again the next time I move. read more

The team was awesome, very communicative, helpful, and personable. They worked really hard and had a great attitude. Would hire again! Five stars! read more

Great job! Professional, quick, and hard working. Arrived on time and were very corteous

This moving team is outstanding! Our agency has used them twice and we highly recommend their service.

Fast and professional moving. A smooth operation overall, no issues. Flexible overall. Rates were competitive.

Amazing review! Did everything well and professional and was on time! Highly recommend

Joni and team made my life so easy. I dread moving so I'm glad I got help from Royal Moving co. They assessed our needs, wrapped and loaded everything to our new place. They and reassembled in a clean and efficient manner. The price was also so reasonable. I'd definitely hire again! read more

Royal Moving & Storage - Movers Near Me - San Francisco, California

Communication had room for LOTS of improvement, or existence. Moving across country isn't easy but is made even more difficult when no one will tell you where your belongs are located after asking three times after the promised time frame for delivery. We began to think we had been scammed because we could not get any answer. This company was used specifically because of the ratings they received but unsure how they obtained these ratings unless my case is isolated and not the normal. In the end, we just wanted some answers and were unable to have our questions answered adequately. read more

Tim and crew did a great job and they are very fast. Uninstalled my heavy furniture and reinstalled them all with care. Actually after they left, I realized they didn't unwrap the furniture in the study and the shoe shelf was damaged. It's not an expensive item. All other things seem fine. read more

Royal Moving & Storage - Damaged shoe shelf. - Movers Near Me - San Francisco, California

Did a great and careful job moving all of our stuff into our new home. Had a few hiccups along the way but our movers did a couple extra hours of over time (paid of course!) and were so nice during the entire process. My husband and I looked at a few different movers in SF and this was by far the best price, and the reviewers before us said a lot of great things about care to their belongings which we saw! read more

Royal Moving helped me with a medium move. They arrived on time. I had everything packed up ahead of time, but they helped make sure the furniture was properly wrapped. They were masterful at getting my stuff down two flights of stairs (with no elevator) and some tight turns. They were efficient but careful. I will definitely use them for my next move. read more

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We recently completed a long-distance move from Union City to Elk Grove, relocating our 3-bedroom, 2-bath home, and we had a great experience with Royal Moving. From beginning to end, everything was handled professionally and with care. Our moving team--the lead Vlad, Sadi, and Nail--were efficient, focused, and easy to work with throughout the entire process. They got started right away and worked steadily without wasting time. All of our furniture was carefully wrapped and protected, which gave us peace of mind. Communication was excellent. The team kept us updated, answered questions clearly, and made the whole process feel organized. Their travel time from Union City to Elk Grove was also impressively close to ours, which helped everything stay on schedule. The pricing was transparent and exactly as expected--no hidden fees, no surprises. Moving can be a stressful experience, but this team made it manageable and smooth. Absolutely worth the money. We're grateful for their hard work and would confidently recommend Royal Moving to others--especially if you get lucky enough to have Vlad, Sadi, and Nail on your crew. read more

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The service was smooth, and they really knew what they were doing. The moving process was great

Wonderful experience. Moves are super stressful and the team brought great energy plus they were very careful with our stuff. Will use them again! read more

Nick & Nail, They are doing an excellent job, friendly and professional. Uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu read more

Had a decent experience moving from one unit to another unit in our building. I do think these guys took a lot of break; one guy disappeared for half an hour until I called him out on it. The other 2 guys were good. Note that this company called me after my 3-star review and offered me $150 to delete the review or change it to 5 stars, so the overall rating of this company is definitely artificially inflated. read more

The movers were communicative, on time, professional, and very friendly! They were very efficient in wrapping our furniture and making sure everything was protected during the move. They came prepared with boxes, tape, and bubble wrap for things that we didn't yet pack. They come with their own truck and supplies too. read more

Tim and crew are the best. Really fast and careful. Will use again. They came on time and were really easy to work with despite the challenges read more

Efficient , friendly and professional movers this is the second time I use them for a move and they do not disappoint. Made my life way easier! Thank you Royal movers I highly recommend read more

We got excellent service relocating a 2b1b from SF to East Bay. Sargyn and his team (Edik, Eldiyar, Vladimir) handled everything from packing to moving carefully and smoothly over 2 days. The team also completed a hard job of loading and unloading through many flies of stairs (2 at our original place and 5 at our new place). At the end, they even left us with the bed and couch unpacked and reassembled! Really appreciate the work and highly recommend the service for a painless moving experience. read more

Royal Moving & Storage - Movers Near Me - San Francisco, California

Respectful, efficient, communicative and careful workers. The movers were hired to complete the last-mile delivery of my household goods shipment from another country. The movers got in touch with me on moving day and kept me posted about their ETA. They arrived at my home within the window they had promised. I had four different locations in the home where I wanted the boxes placed, and they took the time to understand these requirements. They worked quickly to unload, organize the boxes by final location, and place the boxes in all these locations. Every package was handled carefully. Would definitely hire again. read more

Royal Moving & Storage - Movers Near Me - San Francisco, California

Movers were very efficient and communicated well. Gave a realistic estimate and finish the job early.

Unfortunately editing this to say that it ended up being a little disappointing. After fully unpacking I realized that they lost my very large area rug. The move was only 4 blocks so I'm not sure where it could have gone but I did not get any resolution for the rug from the team. Taking off one star from my initial review. They were AMAZING. It was my first time hiring a mover in SF and not ending the day stressed. They were so fast, so professional, and took really good care of all of my fragile belongings. Will absolutely hire them for my next move. read more

Miles and Bekzod were fantastic! They were efficient, incredibly friendly, and super communicative throughout the entire move. They consistently checked in and asked thoughtful questions to make sure everything that needed to be moved was taken care of. The whole process felt smooth and stress-free thanks to their professionalism and positive attitude. Highly recommend! read more

Iskhak and Magomed helped greatly I really appreciate their prompt quick service and professionalism. Would recommend!

FAST, EASY, and EFFICIENT! Honestly, I cannot thank them enough. I was so anxious and nervous about our move since my fiancé and I live on the third floor without an elevator. The movers DID AMAZING JOB. WOW. So fast and efficient. They wrap up everything, carry down and put them all back together in our new place. Highly recommend with good price. read more

Royal Movers did great work for me today. The communication was clear, they arrived on time and ready to get right to work. Hauling 200 boxes of books is not easy. They did it in good spirits and quicker than anticipated. Big relief to have the help of these fellows. read more

Great work by the team, very efficient and professional. Highly recommend for anyone in SF area

Moving company seemed very timely and organized, workers moved with respect and care for the items. They packaged everything nicely and made sure all was safe read more

Truly amazing service. Super helpful and went above and beyond! They exceeded our expectations

I submitted an estimate in the evening and received a reply within the hour. The rates were fair and was able to book within the week. Mikita and Alibek were prompt and arrived on time, were quick and handled my items with care and I I'd use them again and again. Recommend this service to anyone. Thanks! read more

Nick and team were quick, professional and kind. Would recommend to make moving earlier.

They were able to contact me and solve my issue about my missing mirror. The person was in communication with had left on vacation and missed my email. Thanks! read more

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Alex and his team were phenomenal! They showed up ready to work, stayed focused the entire time, and never once complained, even when faced with my chaotic mess of random knick-knacks (which, not gonna lie, nearly gave me a mental breakdown just looking at). They packed everything with such care and kept things moving smoothly and efficiently. Their dedication to getting the job done right was clear from start to finish. I can't recommend them enough, this crew made a stressful move feel totally manageable! Think my favorite part was, when I asked "Okay what should I be doing? I am not sure how to help?" Alex's response was "Grab a coffee, relax, whatever you'd like. We got everything." If you are lucky enough to get this team, prepare to totally relax, grab that coffee or tea, and just let the magic happen. Thank you so much to Alex and his crew! P.S Their rates are incredibly competitive. I reached out to a few other different moving companies and they were nickel and diming every little thing. Quotes close to 3k for a tiny loft apartment. I almost gave up and was sure I would be miserable for several weekends to come. Royal Moving provided an unbeatable quote without sacrificing quality and care. Cheers to getting world class service for an affordable price! read more