Brought my custom PC here to be fixed after it stopped working. They were very helpful and reasonably priced. A number of unexpected problems arose, and I think it's fair to say that they spent more time fixing my PC than they expected, but they still honored the original quote that they gave me. I'd recommend this place to anyone. read more

I found YY Computer on yelp. The ratings are correct - its a great place to take your laptop for repair. Kevin was very helpful and responsive. He trouble shoots and fixes what wrong. Trusthworthy. read more

These guys are A1. I was referred by my usual computer geeks, to YY Computer. I had a screen issue and a start up problem. I dropped off my MacBook and they did the diagnostic and repairs quickly and on time. They were easy to deal with and did a great job on my equipment. Screen and hard drive replaced and with a memory upgrade, MacBook running at top speed again! read more

Hey, my first Yeview (Yelp review). I visited this place with my broken notebook the last time I was in the USA (about 3.5 years ago). This time around- popcorn was the culprit for my dislodged laptop keys. Ethan (the teknician) was very pleasant and patient while replacing the minute,broken key brackets and reinstalling the "?" and big "Shift" keys. Fantastic service and rates. Thank you, YY Computer! read more

I went to this place simply by going along with the reviews on yelp and I should've known better. On showing them my MacBook they mentioned they would charge a $65 "diagnostic fee," that would be deducted from my final repair cost if I choose to do the repair, but then the repair cost would be unusually inflated. The laptop wasn't fixed on the agreed upon date, I was still made to pay the "diagnostic fee" and it felt like they were trying to strong-arm me to leave a favorable review first, which would then earn me a "discount." Next time, Apple Store it is. read more

This place is WONDERFUL. I have used them many times for computer repairs, but this week I went in because I couldn't get some disks to play, or if they ran, they didn't have sound. They spent about a half hour with me, and then ran me through the steps again to make sure I understood. NO CHARGE! I begged them to let me pay- they had spent 30 minutes with me- but they wouldn't accept a dime. read more

After being misled and up sold to by the Best Buy Geek squad, and desperate to get my computer fixed I found this place online. These guys were knowledgeable, honest and most of all very reasonably priced. After the Geek Squad left me hopeless, YY had my computer working in one day. I highly recommend. read more

I have rarely been disappointed by these guys. I have used them maybe 4 times for everything from build me a server to specs, to repair this old-assed laptop switch so I can squeak a few more months of life out it it. I only say rarely because they simply can not do everything. I was sent packing with my cheap android tablet in hand and it's broken power plug. Work they simply do not do. They did give me a good reference for someone that does this kind of work though. So correction I have NO complaints. They do fast diagnostics, tell you how much and they never been late. Good solid, heads down hardware geeks. read more

Ok so my hands were wet. But what I didn't know was that little beads of water would go through the space around the tracking pad of my newish MacBook Air and short out my mother board. Apple store people were nice, but they wanted $700. YY guys were even nicer and fixed it for less than half! read more

So I've got my new SSD imaged and ready to install in my laptop, but I can't get it to mount properly in the drive caddy. I'm so close to getting this installed and starting to feel frustrated and that's when I really excel at breaking things, so it's off to YY Computer again. I got there just before closing, but Kevin kindly agrees to take a look, and in about 2 minutes has it mounted perfectly. Awesome! How much? No charge. Hmm, this sounds familiar. I started to leave, but not feeling right about it, walked back and said here, please take $5. He pats me on the shoulder and says, nah, it's ok, don't worry about it. read more

I really wish I could've kept my 5 star previous review. I took my Compaq laptop here in April and had to take it back 3 times since then. They supposedly diagnosed it but just couldn't fix the issue. I even was at risk for getting dropped from my courses! Today I had to get a complete refund AND give up my warranty for asking for a refund. He even took a part off my computer being shady because I challenged their inability to fix my laptop. I almost threw up when he said it takes a few times to diagnose the problem. Like wth? Aren't you trained and certified for this???? I just know it takes good hearted, honest business men to run a SUCCESSFUL business! You never win when you fight dirty! I'm reporting them to the better business bureau because they aren't right. I did appreciate their attempts but I didn't appreciate almost being out of $1500 in the midst of their attempts. Had the guys said it would've taken several times to fix it in April, I would've ran out the door because you're paid to fix it. Like if my brakes in my car go out, do I expect to pay to come back AFTER I run into someone or is the mechanic supposed to ensure quality, efficient work? Right... It should be fixed before a tragedy! I remained very patient and understanding until I realized I was being taken for a ride. Then the part was REMOVED in the 20 minutes it took me to get there AFTER I requested a refund. SHADY! Suggesting I should've been grateful just because you took a month to fix it is egregious. I paid my money like any other person and would've paid more but you can't charge someone more for YOUR error. That's just business (well real business). He then said it was removed because I didn't agree to the repair...BUT he called to tell me it was done so how could I deny repair? See them lies will get you caught up. Judge Judy always says it takes a good memory to lie and I can repeat everything verbatim. Ohhhh and I learned of a "loaner computer" yesterday but my computer had been sitting there a over a week, into my classes starting and that was never mentioned. He even mentioned several times "you said you have $ to buy a new one", that's even in my receipt....so you half ass fix it and take a part off just because I'm gonna buy a new one??? Nahhhh, not right! read more

YY Computer - Shady or nah???? - IT Services & Computer Repair Near Me - Oakland, California

Listen up Bayarea, this is the place to go and get your computer problems handled!!! Not one complaint, hands down. They are quick and Super polite. read more

I would never go anywhere other than YY to take care of my computer needs. They are completely trustworthy and competent.I needed a second hand computer for work. They found one for me and it is exactly what I need and want at a price I could easily afford. I have the sense that YY cares about my needs and I appreciate that very much ;-) read more

Absolutely 5 stars. I'm the type of guy that NEEDS my laptop EVERYDAY. My laptop stopped working and I was not able to find out what the reason was. My battery died and my laptop stopped working, and after trying other chargers, batteries, I thought the motherboard was the problem. So did ASUS when I called them and they wanted me to ship it in. They told me estimated costs were $300+. I decided to take this to YY computers and they knew within 5 minutes what the problem was. The hole where the charger goes into has a "pin" which broke. They replaced it to me within a day since I used the "express option (+$65)" and I was able to use my laptop right away. Best service EVER! read more

My computer stop working after being shipped, and these guys took only 2 days to fix it. It costs $45 to diagnose but it totally worth it. They replaced my spoiled graphic cards at a very reasonable price too (similar to Amazon). Noted that if you choose to purchase any replace item from them, the $45 diagnostic fee is waived but you may have to pay for the labors and parts fee. Overall, very happy and satisfied with YY Computer. read more

These guys are great. They replaced my power supply, and took one day to do it. My neighbor says they fixed his in two hours.

These guys are great. After my computer died, I made the mistake of calling Geek Squad. They said the hard drive was shot, so I could pay them 300 bucks to do data recovery then $60 to put in a new hard drive but it may take 3 weeks to complete. I decided to get a second opinion from YY. SO GLAD I did. They said the hard drive was fine, but windows was corrupted. They recovered all the data, reinstalled windows, fixed everything up and I am using the computer right now for $120, and within 2 days. Any computer problems I have in the future this is where I am going! read more

After reading the Yelp reviews, I sent my daughter here with her Toshiba laptop to have a new keyboard installed. They did a great job quickly (in less than 2 hours) and at a quite reasonable price. What an asset to Oakland! A bonus is that it's in Oakland's Chinatown--a terrific place to find delicious food. read more

Amazing pricing, great fast service. Echo everyone else. 700 bucks at genius bar, 150 at YY. Excellent job, great team

I contacted YY computer the evening before Thanksgiving using their generic store email asking a completely random question. Not only did they respond to my inquiry immediately Huey helped me resolve the problem within an hour. So helpful, thanks so much. read more

I'm not getting any responses from Kevin anymore. The person that answers is not helping. I'll update if Kevin every responds.

Like others said they are quick at what they do! My computer needed a new hard drive and the gentleman helping was quick to respond with prices and answers for my questions. Dropped my laptop there in the morning and was able to pick it up a few hours later. Definitely will do business with them again if needed. Thanks guys! read more

From computer parts my son purchased, they completely built a computer for him. Fast service. Knowledgeable and reasonably priced. Support your local small business! read more

These guys are the best. Last year they fixed my laptop keyboard quickly and for a very good price. Great customer service and genuinely nice folks! read more

Super helpful, friendly, and affordable. I've sent friends and colleagues here too with no complaints. Don't give up just yet on that old hard drive with photos or other data. Give yy a shot first! read more

I needed a screen replaced on my Dell laptop so I brought it here and customer service is excellent!! Had dropped it off last Friday, and picked it up today looks brand new!! I will be back if I have any future issues! Thanks Henry!! read more

Over the course of a year and a half my wife and I managed to put 3 Mac book pros out of commission by spilling something into then, and the guys at YY where able to fix two of the computers by using parts from our three laptops at a very reasonable cost and quickly. Highly recommend them! read more

I have bought two computers from YY over the years. They are a great local shop selling new and used computers in Oakland. I have relied on their repair and replacement service, and I have bought accessories like chargers and memory sticks from them also. They have fixed "drop damage" a couple times for me and they did it fast. They wiped the bugs out of my computer once and reinstalled Windows and restored all my data from a crash. Their turn around time was fast; I picked up my fixed computer the next day in each case. Highly recommended, 5 Stars! Thank you! read more

The cost for quality & comprehensive mobile service (them coming onsite to you) is definitely worth it. This company was professional, experienced and definitely had the know-how to diagnose and correct perplexing technical issues we had encountered for too many months. PROBLEMS SOLVED. read more

I brought them my MacBook Air which had a water damaged logic board. They did the diagnostic within a day and the repair within 2 days. They charged me exactly the amount they initially quoted, with no added fees or extra parts. They charged me $350 for a fix that the Apple store was going to charge $750 for. The computer works great. Excellent experience. read more

We had an old server die on Thursday. I took it to YY late Thursday. They had it diagnosed by mid-day Saturday and fixed by Monday afternoon. They didn't just fix it, they also recommended an upgrade to prevent it happening again. Price was very reasonable and service is fantastic. Highly recommended. read more

Hate to be the one to spoil all the great reviews, though I felt this needed to be known. To make a long story short, my warranty had expired so I took a risk with a repair shop when my video card went out. Found these guys on Yelp, and liked the 5 satrs obviously. The repair was done that day which was impressive. When I got home I immediately noticed some of the buttons didn't work anymore, and the computer seemed to be running slower. I called and they asked me to bring it back in, so I did. Came back later and everything appeared ok. Fast forward 1 year. My video card goes out again! This time I take it to a friend and I can't believe what I saw. They replaced my expensive video card with a very cheap one, and since it didn't fit right, they completed the connection by hot gluing a PENNY to the motherboard!! I don't live in Oakland anymore or else I would have sued. My only advise, double check the work if you can. These guys should be closed. read more

My computer suddenly wouldn't boot. No matter what I did, it just gave me a black screen. It was only 2 years old!!! ARGH! I took it to Huey and he found the problem and discussed our options at length. He kept me updated on the progress and he fees were very reasonable. Huey saved my life! Prompt and good customer service. I highly recommend this place. read more

I recently had a major issue with my Sony Vaio laptop. It was just outside of warranty & Sony wanted $250 + shipping just to look at it! I yelped around looking for a local place in Oakland to take my business (since I live here & not Japan), & I saw YY Computer & decided to check out the storefront first...decent looking place...very nice & humble guys working there...I decided to go with them, & man was I happy that I did! YY did an amazing job replacing my motherboard & keeping all of data & photos on the machine. Thanks again YY Computer, I will definitely refer my family & friends to you. read more

this is the 2nd time i've used YY to fix a laptop. this time service was just as exceptional as the first time. this time, i had to have my motherboard replaced. when i picked up my laptop, on top of the initial repair, they had replaced my missing shift key, the entire bottom case of the laptop for no charge (which had been hobbling along with lots of broken pieces of plastic), and the case latch-which had broken ages ago. they said it was to compensate for the fact that my repair took a few days longer than expected due to a faulty replacement part. totally unexpected! what a wonderful surprise! YY has a standard price list for all your computer fixes, so you always know exactly how much they charge for services- unlike a couple places i visited before finding YY, which seemed to pick a price based on how much they thought i would be willing to pay. seriously, one place said- "well how much do you want to spend?" YY is professional, reliable, and nice. I've never felt talked down to or like that they are fixing things that don't need to be fixed. I will always recommend them to anyone who needs any sort of computer fix! read more

Tremendous customer service, great speed, great prices. The did the job I needed same-day on almost no notice and explained what was happening and my various options every step of the way, correcting and problem-solving as we went. I trust the work they did will be effective, but regardless, the guarantee they made me seemed generous. High recommendation. read more

Thank YOu For Being So Helpful. They Fixed What I Needed Done Properly And Quckly. Thank YOu So Much For Being A Computer Genius Life Saver.

I recently saw YY Computer's Facebook page on my newsfeed because my friend liked it...and I was curious so I clicked on it. Then it led me to their website and to my surprise, they even sell laptops and desktops! And their prices were fair so I decided to go to the store and check them out. The staffs there were very kind, and they seemed very knowledgeable to answer all my questions and concerns about buying their computers. I ended up buying one and I am very satisfied with it =) It would've been way more expensive elsewhere! Saved myself some money =D I decided to write my first review on this =D read more

Amazing guys who were able to help me with a BIOS password issue with my Thinkpad. The customer service is outstanding, and price for the service is supercompetitive. I am a web programmer, and I highly recommend them because they know what they are doing.. read more

My wife was using the laptop and all of a sudden darkness. I brought it to a guy who had 5 star reviews on yelp to see what he can do, and he could do absolutely nothing. Basically the motherboard failed and he offered to transfer data from my laptop to a new one for a small fee, but basically told me that my computer was done. I felt pretty bad and I was actually starting to shop for a new computer. Then I realized that the stuff out now is still basically what I have on my laptop. I have a top of the line fujitsu laptop with blu ray and i5 processor that I bought 3 to 4 years ago. Very powerful still. So I start researching motherboard repairs and found out on some forums it can be done. So I called around and looked on yelp and found these guys. I asked them what is the highest that can be charged for motherboard repair and they quoted me $150. I tried calling a few places and the highest that was quoted to me was $180. So I took it to Huey, and he asked for two days. In two days he called and told me that the damage on the motherboard was repairable and would charge me $140. GO FOR IT!!! So here I am writing this review on my resurrected laptop. These guys really performed a miracle. Thank you Huey. read more