Dish network is absolutely the worst of the worst. Each year I get cheated out of money because of…read moretheir customer service foul ups and botched service. Go anywhere but dish network!

Second worst company in the history of the world. Only Centurylink is worse. They kept me on hold…read morefor 48 minutes to cancel my account then hassled me for 15 minutes more about not cancelling. Then the call ended with you'll get a $72 refund but I can't issue it to you, you need to call back after the account has been closed for a week. So then back for a second phone call, only 20 minutes in the queue this time, then hassled about restarting my service, told the $72 will be refunded to my card within a week. Scam Scum should be their new name.

Ok. I wrote a pretty scathing review over the summer, due to the horrendous beginnings I had with…read morethis company. I'm still pretty salty about it, BUT since that time I experienced a weather related service outage and was impressed with their timely service. So I'm updating. Apparently lightening struck something important down the road from me, and I my internet/phone service was out. While at work, I got on the online chat (which was actually pretty fast compared to my past experiences) and they had someone work on it remotely right then. A local technician called me shortly after, and gave me his cell number to call in case the service was still out when I got home. It was, so I called and he worked on it that evening! I had service back by 6pm. Needless to say I was impressed on how quickly they addressed this. Where was this when I was first staring out with CenturyLink?! I hope this is the kind of service they can consistently deliver.

Why the fvck do I need to be home for the repairman to fix a line the county dug up placing a…read moreculvert 1/4 mile from my house?

I stopped by the store to speak with an employee to review my account. The store was the quietest…read morethat I have ever seen, but it didn't affect the service provided to review my account. The review was good.

I decided to upgrade my tier of television. I have made two appointment in two different days…read morewithout a technician showing up. TWO days wasted, waiting on someone... the telemarketers who work the phones are very nice but the follow through on appointment is the WORSE customer service ever.

Absolute worst provider you can go with. We were forced into a contract with Xfinity because they…read morewere the only internet service provider in the area. They continually upped the price of service without warning, and when we finally moved and requested a stop service... They continued to not only charge us, but also upped the rate again. I contacted their cancellation department several times, and each time when I was assured we were done and they would be sending me a refund... it never happened. This continued for seven months. When I finally got someone competent enough to actually process the refund and get things sorted, they sent me a refund for one months service... on a gift card that I received late and would expire that month. Do not trust this company. I will never in my life go back to working with them. Thanks for nothing.

Comcast must be one of the worst ever customer service companies. Their product is expensive and…read moreunreliable. Their customer service representatives misleading.

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more

I cannot say enough good things about Lumos in High Point, NC. Their prices are reasonable and…read morecustomer service is excellent! I was afraid when Lumos took over Northstate that service would suffer. It has not. Just yesterday our dog got tangled up in the fiber optic cord and pulled it HARD as she jerked away. Instantly, our internet went out and nothing could bring it back. we called Lumos at 4:55 pm yesterday and they scheduled a service call some time in the next 48 hours. We waited until 1:45 pm today, not quite 24 hours, and I inquired about our place in line for service. Brian answered the phone and was very helpful. He said we were 4th in line on our technician's list for today and, honestly, he couldn't guarantee it would happen today. I explained we were starting to panic a bit since both of us work from home and not having internet was seriously inconvenient. Brian sympathized and said tomorrow would be the worst case scenario. We hung up. Not 10 minutes later, my husband gets a call from our technician saying he is a few minutes away! I know he didn't get through 3 service calls in 10 minutes. I suspect Brian and Logan spoke and things got shuffled. It took Logan 10 minutes to get us back up and running!!! Thank you Brian and Logan and Lumos in High Point, NC. We are so grateful! Don't hesitate to get Lumos. Excellent service from local people who CARE and fair prices. You can't ask for more!

Lumos had a crew installing T-Mobile fiber at the house next door. They were blocking my driveway…read moreand mailbox. I asked them to move and they didn't. Later when my wife was trying to use our driveway to leave and could not. When she asked him to move he said I told him it wasn't necessary. When I told him he was wrong, things quickly escalated and he asked me if I wanted to "go" and his crew told me "I wasn't too smart" my wife deescalated... But why am I being told I will have my ass kicked in my own house, by someone digging a ditch next door? I called their supervisors at Lumos and T-Mobile. No one seems to care. Watch out for these thugs in your neighborhood!

Ben and Carter were our install guys, they were professional and friendly, walked us through the…read moreprocess and got us hooked up with no issues!

We have had Longo for several years and service had been adequate- we use it for streaming TV…read moreservice. Lately, our service has been subpar. Very subpar. I submitted a claim for no service and was told they could see service had been performing in adequately for awhile and we could get a bill adjustment when issue was resolved; however, they could not give any timeframe when the issue was going to be repaired. Received word today that issue was resolved but would only be given credit from when time i submitted a work ticket and not from the time they were able to track that we had been receiving less than optimal service. Will be concealing service as soon as possible. I was told when I signed up for service that I was not under a contract. Funny, now that I want to cancel, I'm under contract!

Dish salesperson solicited me at my residence to offer a Dish One service with broadband service…read morethrough cell towers. I told them I will only subscribe if they could get at least 45 mbps. Technician can and installed and he got 4,5 mbps, but said a cell tower was down. When the tower comes online you'll get high speed service. The only to get the service was to subscribe to the satellite service. Well 3 days into we started the see problems. Day 5 we called Dish. Day 9 a service tech came out and stated you don't have any internet because he could not get above 4.2 mbps. He stated that the service should have never been installed. Well the internet service was cancelled without penalty because it was a test trail. But they would not cancel the satellite service. The point here, if I was told the truth about the internet service, I would not have entered into a contract with people who don't tell the truth just so they can earn a dollar from me for poor service. Don't get Dish and save your money. David

DO NOT USE worse service they put wrong first name on my bill I asked them to correct Told…read morehad to do new service credit check ect after I had been with them for 10 years They had name correct for over 9 years then for no reason changed first name After 2 hours of why cant u change first name back was cursed at and told to fill out for new service or leave them alone DO NOT USE always goes out when it rains believe a good fart would block service out

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Great people, priced well, and quick to respond, they made this process super easy and painless -…read morevery appreciated!

We just bought a house in Arlington, received a couple of quotes from a couple of different…read morecompanies, not only was N&D competitive, they have gone above and beyond. The people that work here really care, the owner is very responsive, could not be happier with our choice! Highly recommend!