Always knowledgeable and helpful. I have continued to use…read morethem even as I moved from the area.

Crutchfield is one of the few remaining stores with salesman who are knowledgeable of the products…read morethey sell. I wish I had gone to talk to them first before blindly buying a receiver at Costco based on reviews only. Biggest mistake since I am not happy with my purchase. I will definitely replace it with a receiver that was demonstrated to me at the Crutchfield showroom. No pressure to buy which made it a pleasant visit.

Never had a bad experience here. They have always had what I needed in stock, unlike some of the…read moreother supply houses nearby. Great and friendly staff are always on hand. I will definitely keep hitting VEC up for all of my Telecomm needs. Thanks!!

Missed Deliveries, No Ownership, and a Refund That Should Have Been Simple…read more I'm leaving this review to document an experience that was far more difficult than it should ever have been. I purchased a KitchenAid dishwasher from Best Buy in Charlottesville for roughly $1,000, including installation. The store missed multiple scheduled delivery dates. Eventually, I was told the appliance could not be obtained and that the purchase would be refunded. At that point, the transaction should have ended. Instead, the refund process became complicated and poorly handled, ultimately involving billing and collection issues with Best Buy's credit card partner. What stood out most at the store level was accountability. Front-line employees were polite and tried to help. However, as I attempted to escalate within the store, the opposite of what you'd expect happened: the more senior the management level, the harder it became to get anyone to engage directly or take ownership of the problem. The issue was not resolved at the store and required escalation well beyond this location. This review isn't about one missed delivery -- things happen. It's about the lack of follow-through, ownership, and problem resolution when something goes wrong. For a major appliance purchase, that's concerning. Ultimately, the matter was resolved elsewhere, but the store lost my trust in the process. I'm leaving two stars because staff were courteous, but I would not purchase a major appliance from this location again.

Outstanding service by the manager Mike and his staff. I had an issue and he resolved it be…read morepatient with them as they have a lot of young adults learning but Mike is on top of it keep up the great work

Ed does an outstanding job. Clearly a seasoned professional. He's my go to guy for TV mounting!read more

Incredibly reliable and responsive to phone calls and questions. This husband and wife team are…read morecompetent with years of experience and offer the best service in the area. We would use them again in a heartbeat.

Roger is a super technician of all things electronic. I took a 1974 KLH model thirty-five to him…read morewith a number of issues. He diagnosed, gave some accurate ideas as to estimates based upon what he would likely find and what he might find. Price was fine and a lot less than having to buy one like it on eBay or something. Good guy. Easy to talk to. Respect.

From the owner: We specialize in musical and consumer electronics repair. Amplifiers, keyboards, guitars, etc.,…read moreplus we repair home audio gear. See our website at: www.universalelectronicrepairs.com for more information.

I had a very good conversation with Chad. he was polite and interested in what I said. He was…read morevery helpful and candid about the problem was I having. Thank you very much Chad.

Update: October 16, 2020…read more StereoTypes not only provides great design and installation, but they also provide great customer service. When I had a recent issue with my Sonos system, Dan, the office manager helped me work through possible causes and eventually tied the problem back to the Rotel amp. He then arranged for a tech to stop by and remove the amp, get it repaired under warranty, and then reinstalled. Throughout the process he was friendly and patient, working through the problem, rather than taking the easy way out and just quickly "scheduling a tech for repair". Great customer support!

NICK was Awesome! . Had phone that had so much malware that I couldn't stop the pop ups to get to…read morethe store and download antiviral software. He helped factory reset and gave us tips. I will be back for my other electronic device needs!.

Decent business. The people are friendly. I bought a pair of their XPG headphones for around $60…read more After using them for maybe 8 months the plastic arch that connects the two earpieces spontaneously cracked. They still work I guess but the right ear is annoyingly loose. When I called to ask if I could get a refund or a replacement, they didn't believe me when I said the headphones cracked on their own. I can understand some skepticism about how the headphones broke, especially given the reputation of gamers and their anger issues, but it felt bad to be mistrusted like that. The employee said he couldn't help me and I needed to speak with the company who made the headphones. THANKS

Over the few days I was moving my daughter into UVA I visited the Target store three times…read more The store is located on the edge of town, so a haul from UVA. It's the only Target in town. Thankfully it was a great experience. Friday and Saturday they were very busy, but most shelves had some inventory. Sunday was a more pleasant customer experience with lower crowds. Also the shelves were not ransacked. There was plenty of staff at every turn to ask for assistance. Checkouts were smooth with lots of staff. This has been an issue for a bit with customers being forced to checkouts. I know that I will be back.

This has got to be the worst target within 400 miles. I mean everything is out of stock. The…read morelocation is horrible. The service took and even greater hit now that self check out is gone. Someone has to step in and fix this store. I'd rather drive an extra 20 minutes to the location in Waynesboro it's so bad here.