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Updated 2 months ago

Services - Xfinity

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The Remo Group

The Remo Group

5.0
(267 reviews)

I used the Remo Group for a Starlink installation and also removing an old TV satellite dish…read moremounted on my home. They did an amazing job. Both the business owner you coordinate and the technician who did the work were very professional, polite, and easy to talk with. As you can probably tell from your own Yelp research it is not the easiest to find an installer for Starlink that gives you confidence they can do a good job (maybe not the most common thing in my area). But after just one phone call with The Remo Group, plus looking at the pictures they have shared here on Yelp of their past work, and you will know you found the best option for a professional installation. Setting up an appointment was super easy, they know just what to do - you can really tell they are very experienced with Starlink installations. The technician who came to my home was very professional. He walked me through options of where the install would be and where we could place the Starlink router. He was able to quickly set up everything and even walk me through the setup of the app and router. You can tell they are very experienced and have a deep knowledge overall of home networking. They really did an amazing job. The dish is mounted very securely and the wiring is extremely clean. They really cared about doing a good job and making sure I was happy. If you are looking for a Starlink installer, I would very much recommend The Remo Group: they will do things right.

Great guys. Professional job and done in a very reasonable amount of time. They removed a dish for…read moreus and all associated wires and did a very quick and efficient job. highly recommended!

Xfinity Store By Comcast

Xfinity Store By Comcast

2.6
(265 reviews)

I had the xfinity wifi pass for the last year and half paying only $10 per month for internet. It…read morewas a good thing, cheap and the internet wasn't great but wasn't terrible. Occasionally it would stop working for a few days but then would start again. Finally this week I got frustrated when my wifi pass wouldn't work so I had no internet at home. I could only use the data on my cellphone which was really slow. I ended up signing up for a prepaid plan which was $30 per month but I couldn't get anybody to send a technician to my apartment to install a coaxial outlet because I don't have one. Eventually I got frustrated with xfinity and I signed up for T mobile internet. The t mobile internet has been great, although it is $65 / month so it's more expensive. Now my next battle is trying to cancel xfinity which has been a huge challenge. There is no button to cancel on their app or their website so next I'm going to try going to the store and hopefully I can stop the autopay for xfinity wifi pass and the prepaid too. Hopefully I can cancel my comcast because it's a $40 / month total that isn't giving me any internet at all.

Today I went to the Xfinity store on Saratoga Avenue to check the status of my current internet…read moreplan and request to cancel it. Unfortunately, I had a very unpleasant experience with a staff member named Edgar. He was extremely unprofessional. While I was asking about the status of my internet plan, it quickly became clear that he did not seem to understand what I was asking. I had to repeat my question two or three times just to get a clear explanation of the current status of my plan. Instead of helping, he rolled his eyes at me in a mocking way, as if suggesting that my question was stupid. I asked him why he was making such a disrespectful expression toward a customer, and he immediately raised his voice and started arguing with me. It is very difficult to understand how an in-store customer service representative could treat a customer this way. Because of this experience, I have decided that I will no longer use any Xfinity services or products. If a company cannot even handle such a simple request and communicate properly with a customer, that is very concerning. After looking through other reviews, I also noticed that many people have mentioned that the staff at this location are often rude and disrespectful.

My Wall

My Wall

4.9
(106 reviews)

I called Jey during a holiday and he came by within 30 min…read more He helped mount my TV and replace some blinds on my window. Also made sure to keep the floors clean. The price was fair and he worked efficiently and got things done quickly. I would recommend his services to others.

I was looking for a new long term local TV mounting company to replace a prior company I had used…read morefor about 4 years. That previous company was sold to a larger business, and the quality of service was no longer the same, so I began searching for a more reliable local option. I submitted a request for a quote and clearly indicated I was not confirming a booking yet, only reviewing pricing. Despite that, it was treated as an appointment and later marked as canceled on their side. When I later decided to proceed with booking, I was told I could not be scheduled due to a "recent cancellation," even though I never canceled any confirmed appointment. I spoke with the owner by phone, but the conversation did not lead to any resolution or effort to properly address the misunderstanding. Overall, the communication and booking process felt disorganized and not handled at a professional level. For anyone looking for high end TV installation and mounting, I would suggest being cautious and considering other local options where communication and scheduling are clearer and more reliable. I would be willing to update this review if the owner acknowledges the miscommunication and provides the level of professionalism and service experience reflected in other reviews I saw for this business.

Xfinity - mobilephones - Updated July 2026

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