I canceled my DirecTV subscription after 20 years and decided to switch to OTA, Netflix, and a few apps included with my phone service. I bought an antenna and installed it where my satellite dish had been. I chose a multi-directional antenna, thinking it would be enough. Needless to say, the reception was poor. I lived with it for two years, telling myself I was saving money, so who cares. But after getting frustrated yet again while trying to watch a football game and seeing the signal cut in and out, I decided it was time to improve things. I called Antenna Pro's and spoke with Arden, who explained that my antenna needed to be pointed in a specific direction. Unfortunately, based on where it was installed, that wasn't possible. I needed his help, so I set up an appointment for him to come take a look. I had always thought the antenna had to be outside for the best results. Arden suggested trying the attic, saying it would be the easiest solution. I wasn't convinced, there was no way an indoor antenna could pick up as many channels as one outside in the open. Boy, was I wrong. I agreed to let Arden set it up in the attic, and we had it running quickly. The difference was night and day compared to what I had before. We also used his antenna, pointed in the right direction, which was a much better solution than the multi-directional one I owned. I went from about 10 channels, many of them inconsistent depending on the time of day, to 151 channels, with about 90% coming in excellent to very good. I also noticed that my TV, which is fairly new and was bought around the time I switched to OTA, now delivers a much better picture for the OTA channels. The 4K quality practically jumps off the screen. Arden was great, professional, easy to work with, and reasonably priced. I highly recommend him if you're struggling with your OTA setup. He's knowledgeable and takes the right steps to solve problems. read more

I used another installer for my first Starlink system, but when I upgraded to the new system, I called Arden and I'm glad I did. Why? Simple. Super service, fair price and excellent installation. They'll get my business in the future. read more

Arden installed a roof antenna and ran new cables to the television. Arden is professional, polite and timely. He did a clean job and navigated blown insulation. He labeled everything. His bid was competitive. Overall, very pleasant to work with. read more

Arlen came to my home in San Mateo to check over my antenna and wiring and was able to find 5 trouble spots, made the connections and now I have perfect over the air reception to match my tv streaming capabilities. A real pro, just as his company name advertises. Gary read more

Arden installed a ham radio antenna on my roof. He ran the cables very neatly, attached it solidly to the chimney, and it's been working very well for over a year. Really appreciate his thoughtful work. read more

Arden did a very thorough and efficient analysis of my off-the-air antenna system and informed me of what needed improvement and what did not need improvement. As a former engineer myself, I found Arden absolutely technically competent. He really knows his stuff. For me is that absolute go-to guy for any off-the-air TV issues and I will not hesitate to use him again if the need arises. Michael Morganstern Palo Alto, CA read more

Arden delivered outstanding service from start to finish. He arrived on time, professional, and safely removed a tightly mounted DirecTV dish from our two-story home. The job was completed efficiently and with great care. I highly recommend his services to anyone. read more

Excellent service. Installed a rooftop antenna that was far better than what we had before. Great to work with, and so knowledgeable.

We are a satisfied customer who have used AV Pros twice. We highly recommend them for installation of TV antennas, cell phone booster, or any other audio/video/lighting automation. With our cable provider raising prices, again, we decided to "cut the cord". We are very pleased with AV Pros rooftop TV antenna installation in May 2024. Arden was responsive, knowledgeable, professional and reasonably priced. He recommended the ClearStream 4MAX UHF VHF Indoor Outdoor HDTV Antenna which he installed on a roof tripod. We love that the antenna is a smaller "double figure eight" structure than the traditional large metal "arrow" with horizontal rods structure. Our TV picture is more crystal clear with the antenna than it was with cable. We added Tablo, a digital video recorder (DVR) for Over-The-Air (OTA) broadcast television signals that is controlled by/through our Roku device. We can now watch and record all the major broadcast channels (ABC, CBS, FOX, NBC, PBS) and many more local and independent stations such as KRON-TV, KICU-TV, KDTV-DT, KKPX-TV, KBCW. We called on AV Pros again in May 2025 to install a Cell Phone Booster. The Cell Phone booster is to ensure an aging parent's personal emergency response alert with fall detection worked properly. Again, Arden was responsive, knowledgeable, professional and reasonably priced. Arden was diligent in taking cell phone frequency readings all around the property, on the roof, and inside the house. He conferred with weBoost technical support to recommended the correct booster to meet our requirement of ensuring an aging parent's safety inside the home. Arden recommended and installed the weBoost Home MultiRoom Cell Phone Signal Booster. He adjusted the booster's attic internal antenna for the correct placement after we ran multiple tests, at different locations inside the house, pushing the personal emergency response alert device button, and timed the Urgent Response Team's reply. We greatly appreciate Arden's diligence and support to ensure our parent is safe in the home. Thank YOU Arden! read more

Arden is great! He helped me find the best spot to install the starlink dish. And he also charges a reasonable rate. The installation was done very smoothly. He has extensive experience with starlink dishes. I don't know how he is not on top of the search result. If you are in bay area and want to hire a starlink dish installer, I highly recommend Arden or AV pros to you. read more

Arden did a fantastic job and is very friendly and personable. His antenna choice was perfect and the total cost for parts and installation was very reasonable. I couldn't be happier. read more

Got an OTA antenna installed. Great job by Arden. Very knowledgeable and in the business for many years. Reliable and would recommend to anyone. read more

I struggled for years to get a good signal for OTA HD TV. I watched a ridiculous number of YouTube videos, scoured the web looking for information about TV broadcasting in the Bay Area, purchased multiple antennas and placed them in all different locations. Step by step I was getting closer to an optimal signal but could never quite get the right combination. Finally I called AV Pros to get it done right. Arden came out, quickly diagnosed my issues and got things set up. I was on the right track, but it probably would have taken me a couple more years to figure out all the nuances (i.e. the Apple mothership sits directly between our house and the broadcast towers and spews out loads of RF signals). Having Arden just do it right was maybe the best call I've made this year. read more

Arden installed our antenna a few weeks back and we have had 0 issues with the system. Called him on a Wednesday with questions of which he answered all of them and addressed all concerns. He checked our location/channel availability within the hour and called back to confirm that we would have no signal issues,. We scheduled for install the next morning and we were up and running with our new cord cutting system all within 2 days. Thank you for your professionalism, knowledge and fast response time! read more

I reached out to AV Pros to get pricing for an antenna installation on my single story home. Arden responded within a couple days to my phone call and was able to come to my location the next day. Arden was extremely professional, arriving at my house exactly on time and reviewing the installation options with me. He listened to my concerns and adapted the installation to my requirements with no complaints. The pricing provided was fair and reasonable given the amount of work required and I'm entirely satisfied with the installation. If you need an antenna installed at your home, look no further than AV Pros. read more

Project was a rooftop (2 story) antenna installation. Arden gave me a great price (some other companies really overblew it - trying to charge $600-800 for a simple antenna install) for the labor, and estimated the additional costs for the hardware etc. I knew exactly what I wanted, where I wanted everything mounted, and the cable termination points. Once the plan was communicated, he and his helper were safe, organized, planned everything out before heading up to the roof and as a result were in and out in about 90 minutes (1h45 including arriving, unloading and loading van back up). Totally painless experience, and as an ex-AV person myself, it's clear he knows what he's doing. read more

Amazing experience. The job was done professionally and beautifully. Very happy with the result. Thank you for an excellent service and business ! read more

Arden did a great job installing my TV antenna -- he recommended a small, strong antenna and knew where to place it to get the most channels (165!). He was efficient and helpful, making the process quick and easy. His prices are very reasonable too. read more

I am a new ham radio operator. I needed to install an antenna on my roof with a special coax cable fed into the house because signals couldn't get in or out of my 100 year old heavily chicken-wired stucco home, a veritable Faraday Cage. I'm now too old to be comfortable climbing up and down ladders to reach my 25' high rooftop, so professional help was required. I searched around quite a bit and talked to some other potential installers. I chose Arden because he had some experience with these types of installations (in addition to lots of experience with normal TV and satellite antennas) and he asked the type of questions regarding the installation that made me believe he knew what he was doing. He made a reasonable bid on the job and we set a time for him to do the the job. After calling me en route to let me know he would be a few minutes early, he showed up with his capable assistant and began to do the work. While this was not an overly complicated job, every job has its own challenges and Arden was up to each hurdle he faced. He worked carefully and safely which I appreciated. And he finished the job in a reasonable time with top notch workmanship. He left the workplace as clean as it was when he arrived. He and his assistant were both personable and professional. They were easy to talk with and were quick to respond to my requests for this or that to be done. They did AAA+++ work. I highly recommend these folks for your AV needs. read more

I'm return customer who was replacing the roof and needed Arden to remove the antenna he installed some years ago. After chatting a bit about pixelation problems and signal loss I was experiencing he explained the attributes of a new antenna, and suggested placing it higher on my one story due to a neighboring 2 story that was likely interfering with the signal. What a world of difference! Arden knows his stuff! The new antenna at a greater height was an instant success. You would have thought that I bought the newest, latest model flat screen! Exquisitely rich HD picture unlike anything I previously experienced! Arden brings decades of technical background and know-how to his business. He's a great listener and problem solver who generously shares his expertise in order to deliver optimal customer satisfaction. Cut the cable cord and go with a roof antenna. You'll never look back, you'll save a ton of money, and you won't need to look any further than AV Pros for excellent service, pricing, and state-of-the-art knowledge! read more

My parents needed to have an antenna installed on their roof to get good free HD TV reception. I called Arden, he came out the same day and installed the antenna. My parents were thrilled no more cable bill and great reception on their TVs. I highly recommend Arden. Prompt, professional and great value for the price. read more

I called AV Pros to see what the cost for an outside antenna installed on our roof. Arden quoted $250 and we scheduled an appointment. He called a few hours early and said he was free so I had him come over. He installed the antenna and ran the cable through the side of the house as requested. All the work was done well and he said there is a 1 yr warrantee on the installation which is great. The only issue I had was that he quoted me $250 for the installation on the phone but when he gave me the invoice after installation, it was for $325 which included $70 in hardware and wiring and tax. It would have been better to be clear up front that the $250 is for labor only and there are additional charges for materials (brackets, cable, etc). read more

Arden just finished my outdoor TV antenna installation and did a fantastic job, under challenging circumstances. We did an estimate and found a date and time over the phone and email, though we had to reschedule one time due to heavy rain - apparently it's not safe to work on outdoor antennas under such circumstances! On installation day, Arden called to confirm, came on time, and completed the work on time, within the estimate. Now here's the fun detail about it. After the entire job was almost done, I realized that my antenna was located in a way that would affect the neighbors' views... and I really want to stay on good terms with them. So with my tail between my legs I asked him if he could move it, even though it was already mounted. I knew his schedule was booked so he would have to delay or rescheduled another installation to accommodate me... but he did, and only charged me the hourly labor difference. He plugged and patched the old holes, and re-mounted the antenna in a better location. Thanks Arden. Hope to work with you again on a future home theater install. read more

I highly recommend Arden De Moss, owner and field technician for AV Pros of Mountain View. Arden was quick to respond to remove an old antenna and replace it with a much smaller, less of a profile, and very effective antenna. The quality of reception was excellent and the picture crystal clear. He also responded immediately when I lost reception to trouble shoot, and found that Sutro Tower was servicing segments of the tower for one week, explaining the reception loss. He is thorough, extremely knowledgeable and a true PRO. I trust him with any technology regarding TV satellites, antennas, av equipment or TV installation. read more

We live along Alameda De Las Pulgas in Redwood City, which is a notorious 'dead zone' for TV signals, due to the San Carlos and Belmont highlands being directly in the path from the towers on Mt. Sutro. Arden installed a Channel Master pro antenna with UHF and VHF range extenders and an amplifier on a 10 foot pole. Arden stuck with it, making adjustments until we got a good signal. Now we get all the channels with crystal clear reception. Highly recommended! read more

I have to amend my previous review. There was a communication mix-up with Arden as he uses multiple e-mail addresses and missed my messages. Arden apologized and we set up a time to do the antenna installation. Since I'm restricted from installing an outdoor antenna, we decided to install the antenna in my attic. I'm now the happy owner of 80+ clear channels and am quite pleased with the professionalism and results from Arden. read more

My antenna was acting up and I started having problems getting a strong signal from Fox. Arden stopped by and realized the antenna was not quite pointed in the right direction. He jumped on the roof and fixed it. Straight-forward, courteous service with clear explanations. What else can you ask for? read more

Just had Arden to install my outdoor antenna in Almaden Valley. It was a very cold day and Arden arrived at 9am sharp, started working on my roof and got everything done timely and properly. Arden was very knowledgeable regarding where the towers are and even knew about my not so well-known Tablo DVR system! It was a pleasure to work with Arden. I'd strongly recommend him for the antenna installation and related projects. read more

I called AV Pros back in October of 2020. I needed two digital antenna, one for my house and one for my in law unit. Arden came out and took care of the job promptly. We were very happy with the reception and the amount of free over the air TV channels. Fast forward to this week, and I had a new roof installed on my house. I called on Thursday and Arden was able to come out Friday morning and re-install my antenna. Thanks for the great service. read more

Last week, Antenna Pros installed an over-the-air antenna in my house. I was very happy with the installation. We first talked about the the existing wiring of my house and my expectations and from that we figured out the best way to connect the antenna to my TV. Arden (the installer) made sure that my TV can receive TV stations correctly before leaving. Overall, the experience was as painless as I can imagine. Antenna Pros has a web site (http://www.avsolutionpros.com) and one aspect I really liked was that I could get some initial information by email. Arden gave me some basic info by email before calling me back on my phone. For a busy person like me the ability to use email is a great plus of any business I deal with. Update May 2016: After 7 years I had a chance to use them again and I was really happy how quickly they diagnosed and fixed the problem with my tuner for OTA TV. read more

Very, very pleased with the work and communications of Arden and AV Pros. It is always very much appreciated when a company does what it says it is going to do, and does it in a timely and professional manner. Experience and a true willingness to get the job done right, is a big part of why you should use AV Pros. If you are ready to cut the cord or get hooked up with DirecTV, give Arden a call and expect good things. I have already told several friends and family how pleased I am with our new antenna and I think Arden will be busier than ever in the coming months! You might want to call him sooner rather than later to get on his to-do list! read more

I originally thought I could take the DIY route in my quest to ditch Comcast in favor of an OTA antenna. After some initial researching, I realized it wasn't as straightforward as I thought. Thank goodness I found Arden. We scoped out how many TVs needed to be connected and my wrinkle of keeping Comcast for internet. He installed a Winegard antenna on my roof and helped troubleshoot my confusing wiring to make everything work. No corners cut, everything was top-notch. It was a tremendously cold winter day and Arden kept at it and got the job done. If you're looking for help to install an antenna, you can't go wrong with Antenna Pros. read more

I cannot say enough good things about Arden. We exchanged emails and pictures about my install before he showed up, so I didn't really know what to expect. He had great Yelp reviews, but we hadn't talked a lot. We had to cancel due to weather a couple of times and that was the most we talked about my project. I like in a four story townhouse and I wanted to be able to watch TV in two separate rooms on two different floors. I knew my house had been wired for cable and I had been able to watch cable on those TVs when we first moved here. I couldn't stand Comcast and cut the cable about two or three years ago. I'm not sure why I put up with spotty reception from internal antennas for so long before calling Arden. Shortly after he showed up and we started talking about my project we both realized it was going to be a little but more involved then we first thought. Not to worry, we started by determining what existing wiring we could use. We looked through an assortment of antennas he had with him and discussed his recommendations. It was impressive he didn't immediately suggest the most expensive one and said it may be overkill, not getting me anymore stations than a few of the cheaper ones. We decided to bring a couple up to the roof with us. We then got to my roof through a neighbor's access and looked at what we had to secure the antenna. We picked out a good site, and tested the reception on a small TV he had with him. We decided to run a wire down to see if we could get service through the house via one connection. We went down and one connection worked great, but the other did not work at all. We went back and ran the wire through another access in my ground floor. Remember I live in a four story building so that was no easy feat. Arden found the best and cleanest looking way to do it. I was really impressed! We worked together to run it down and get it into the house. One of the TVs still wasn't working well and picking up about five stations. We hooked up his TV and it turns out it was my 10 year old TV. Arden did a great job with a difficult install and never once gave up. He even removed an old satellite antenna that must have been installed before I bought the place. The wires had been cut and it was just there dripping rust on my walls and roof. He took the care to remove it and seal the holes with the old screws and some silicone sealant. We worked together to talk about what would work and what wouldn't. He told me what he thought would work and what wouldn't, keeping me informed every step of the way. I'd definitely recommend him for any antenna install from simple to complex. I also thought his prices were very reasonable. Thank you Arden. read more

Get a real antenna! Cute flat indoor antenna's are all the rage but don't believe the hype. My flat antenna is now in the closet where it belongs. . .as a backup. It averaged a signal strength of 51.4 using a TiVo Roamio tuner over 14 multiplexed frequencies, with 5 of the 14 frequencies receiving poor to unwatchable signal. After a few hours with Arden, my new roof-mounted antenna averages a signal strength of 71.6! Mostly the same channels but all good to excellent quality (~47 multiplexed channels on 14 frequencies). You may as well invest some of your savings in excellent picture quality and sound. Call AV Pros. read more

I live in the hills of Orinda and Arden drove out from Mountain View to install an outdoor antenna for me. He had never installed in Orinda (too far from his home base) but was kind enough to accommodate me for an additional "driving fee", which I thought was a fair request since it would take him over an hour each way to get to my home. I was just tired of Comcast and Direct TV's terrible service and price increases every year. Plus, i'm mainly interested in local channels/programming. With our Hulu, Netflix, Amazon Video, Roku, Apple TV, and Vudu subscriptions, we were ready to cut the cord. Unfortunately, we weren't able to install the antenna Arden brought because my homeowner's association specifically said no to that type (criss-cross metal ones), but I had bought an antenna from RadioShack which my H.O.A. approved, and that's what Arden installed. The actual install was a bit tricky because small changes would affect the signal strength of different channels. We thought we found a spot on the roof but as soon as Arden was 30% done with the install, we realized the reception was not ideal. So after some fiddling, we ended up installing the antenna on our backyard trellis (way out of sight from neighbors!) with very good reception. So Arden patiently removed the rooftop installation and started the new install on the trellis. Four hours later our antenna was installed and we couldn't be more satisfied, both with the outcome AND with Arden's work. Not only did he work with us as we toggled back and forth from location to location and various antenna rotations, but he also found a way to run the black cable through the backyard where it's nearly completely out of sight. Arden installed our antenna on a base he brought so that we could rotate it as needed for signal strength. The install is so clean and inconspicuous. This guy does very good work!! Would highly recommend. read more

I called Arden on a Saturday to know about getting an HDTV antenna installed. He was at my place on Sunday to see what needed to be done. The Friday after he came around to install the antenna. He was on time and everything was done in less than 2 hours. Arden was always very friendly, patient, nice and professional. The picture quality I get is excellent. It is hooked up to my TIvo and works just fine. I have stopped my Comcast service and save $$ every month. Thank you Arden. read more

Arden was awesome. He took the time to do the right thing. Our's was old house, confusing wiring. He also listened to various inputs I tried to give. We could not have asked anything more. He is very reliable and affordable. I will call him back again next time for a/v solution needs. He is the best in town if you want cord cutting.. We are free from Cable TV.. read more

Although the work performed by AV Pros was great - as mentioned with a few other reviews, Arden is not the most upfront with his pricing. We had worked out a deal for doing a camera/ethernet run for the house before the work started. Once the work started, the price started increasing (charges for wall ports, extra labor, etc.) It would have been better for Arden to be upfront with all the charges/work going to be done instead of adding charges as time went by (we decided not to do the cameras because of this but was too late to cancel the ethernet work.) Despite the good work - I would not call Arden again for any future jobs due to the lack of 'transparency' with his pricing. read more

Arden installed a rooftop HD antenna at our home and did an excellent job. He came right on time and finished the work under 2 hours. The job involved installing the rooftop antenna and connecting it to two TVs (living room, garage). He actually charged us less than the estimate he provided over the phone last week. Before leaving, he verified that everything was working fine with our two TVs. I shall definitely go back to him in the future for our other home entertainment needs (he installs home-theaters as well). He is professional and friendly. A pleasure to work with. read more

Love the air... It was great dealing with Arden. I called this afternoon and requested help to get my TV plugged into the over-the-air antenna that had been around for several years. I asked Arden if he could hook it to our TVs and test if the cables still worked. He was able to setup the 2 TVs in our house. He did have to go up the attic to fix the 2nd TV upstairs whose cable did not produce any signal from the wall outlet. He was able to get things to work with the existing cables. Overall efficient, had his tools. He was all about getting the job done and seemed to know his work well. He was done in about an hour... making us wonder "why didn't we make the call before?" :) My wife is now checking out all the free channels. Overall would definitely recommend AV Pros for folks who want TV antenna connectivity going. Thank you Arden. Now... I have to get off to make that call to my satellite provider :) read more