Arden De Moss, who is AVPro, was the guy who understood what I wanted, what I needed, and what was available when I asked him to suggest television sets and a system of connected house-wide stereo speakers for radio and cd audio. The cost was a lot less than I had expected. He bought the equipment, delivered it, installed it, and taught me how to use it. A few years later, when my internet provider overloaded its satellite, he recommended an alternate provider, one that has been an improvement. I am not tech-savvy. Arden has been willing to help me out when I can't figure out an instruction. If you find the idea of getting a new TV daunting, or a find overwhelming the whole stereo technology bag, AV PRO is for you. read more

WARNING!! WARNING!! DO NOT PATRONIZE THIS BUSINESS This website was scrub of any negative comments that people had expressed about their unfortunate experience with Arden and this company at the time I viewed them (it was all 5 stars). 1. That low flat rate price that he's going to quoted is the BAIT. When Arden comes out and completes the job, he is going to tell you not to write your check, that's because what he quoted is not what he going to charge you. When Arden gets through adding all the things that were never discussed, like my bill he is going to DOUBLE YOUR BILL. 2. Arden is either going throw cable all over your roof or he is going to wrap cable around the bottom, visible to all, of the entire exterior of your dwelling. 3. Arden refuses to go the shortest route, the neatest route and use the least amount of cable showing. 4. Arden can't take any suggestion on what you want done. He views suggestion by you as a criticism of him and his responses to that is aggression. 5. Arden work is sloppy, from the outside of the house to the inside of the house, I had to clean everywhere he went. WHAT A MISTAKE I MADE USING THIS GUY. I'M GETTING THIS JUNK REDONE!!! read more

I was in need of an antennae for my pool house, Arden came out and put an antennae up, wired it and hooked up. The TV came in great and was for the price quoted, no problems. I called Arden again for my stereo installation with 2 zones, a bit complicated for me, he knew exactly what was going on and how to wire it, no problem for Arden. I am having Arden come out to my house now to set up another 2 zone system at my home. Arden is a professional, very polite, listens to what you need and gets right to it. If anyone is in need of a good, reliable, honest person, someone who can do the task at hand right the first time, give Arden a call. Thanks Arden! read more

in April, Arden from Antenna Pros installed an over-the-air antenna in my condo. He created a custom j-pipe beyond what I could get out of the box, and it met my condo association approval. I don't watch much TV, just wanted the basic channels. I was pleasantly surprised that the RCA antenna Arden recommended and his expertise in positioning the antenna works so that I can get all the major channels that are OTA in Mountain View, CA. Good bye Comcast $26 monthly bill. Hello better reception, and free TV. It will take only 1 year for me to break even on the costs. We'll worth it! Loving my OTA HDTV! I plan to spend my savings after that with some PBS donations. If you want a professional assessment for your place, and a recommendation for any customization, Arden is the man! read more

Antenna Pros - Television Service Providers Near Me

I chose AV PROS based on Yelp Ratings. Arden answered my call, asked about the specifics of the problem which included programming of my remote and wiring issues with outdoor speakers. He asked the specific model and type of receiver and my remote. We scheduled an 8:30am Friday morning appointment, I had to stay home from work to meet him. Canceled appointment with Best Buy for the guy with big ratings. Arden was on time. Asked that I explain the problem again and show him, then informed me that he could not program my specific remote (neglected to mention this on the phone) but could sell me a new remote and program that one! I told him that I wish he had told me on the phone that he did not program this kind of remote, he said well, he thought the problem may be something else!! Then, I said fine, let's look at the patio issue, he said "Oh, I don't have time for that, I need to drive to San Francisco!!!" I do not understand how he got all the stars on yelp, was this job simply too small for him? He was utterly uninterested in helping, had bigger things to do in San Francisco. Fine, but he could have told me on the phone and not wasted so much of my time...AVOID! read more

I used Arden for an installation on my home roof. He's a great guy, the kind you can talk shop with(especially tiling or car restoration) and he's worked the area for many years. He did good work installing one of my VHF antenna, and then another UHF(because the first one wasn't good). I would suggest trying his Winegard older-tech looking antennas as the new one I'm using from Antenna's Direct is smaller but seemingly less effective. read more

Finding an antenna person these days is incredibly difficult, and finding a really good one like Arden is that much harder. Fortunately, I eventually found him, and he is incredible! He was very knowledgeable and friendly, and with his help installing an outdoor antenna inside (above a closet), I now get the best quality TV, absolutely free. 14 channels in all, and most of them are coming from 50 miles away or more. It's so exciting to have finally cut the cable cord, and be relieved of their overly-inflated monthly fees. That combined with my Tivo Premiere with lifetime service, I also have a great DVR with it. I get all the main networks -- ABC, CBS, NBC, CW, Fox, and PBS, plus all their subchannels via the antenna. Since 75% of what I watched came from these networks anyway, I'm not missing much, and what I am, I can supplement with the Tivo's Netflix and coming soon to TiVo, Hulu Plus. It's literally very exciting to have all these crystal clear HD channels FOR FREE. I cannot recommend Arden highly enough if you are interested in having a REAL antenna installed at a very reasonable price! He's the best. And he also does other A/V installs and DirectTV installs. Thanks Arden! read more

I've heard of many unhappy DirecTV customers due to poor installation services through 3rd party installers. Before I decided on DirecTV, I searched around for a reputable installer and was happy to find Antenna Pro's on Yelp. Since I'm living in the East Bay, I wasn't sure if Arden would drive all the way to set up DirecTV for me. He was nice enough to accommodate me. They know their stuff and are great to work with. Price is reasonable and I don't have to worry about poor installation services by 3rd parties. Arden was on-time and got the job done fairly quickly. Overall, I'm very pleased with their service. read more

Arden arrived on time with everything he needed. He was efficient, careful, friendly, helpful, respectful, and professional. He installed an HDTV antenna so we can enjoy local high def programming (over-the-air free broadcasting), which is plentiful in this area. His price is competitive and his workmanship is the best. He really did a nice job and as a result, we will be asking him to come back and do more work in the future. It's refreshing to see someone do such a nice job and not cut any corners. Thank you Arden. read more

Arden did a nice job installing an antenna on our roof for over-the-air HD for our home. He even offered to remove our old satellite dish, patch the holes in the roof, and dispose of it at no added cost. Incredible! He was on time, polite and the bill was the same as his phone estimate so there weren't any surprises. We are watching the Olympics tonight and the picture is stunning. Best of all is that there's no monthly cable or satellite bill. Over-the-air HD is an uncompressed signal so the quality is superior to cable/satellite and it's free. When we scanned for channels on the TV we received 111 including Fox, CBS, NBC, ABC, WB, KOFY and many others from our Castro Valley home. I'm guessing I will filter out about half of them which leaves me with 50-60 decent channels that I couldn't get before without paying for expensive cable/satellite service. The number of channels you receive will vary with your distance from the transmitting antenna, hills and other obstructions. Great upgrade to our TV and a nice installation experience with Arden! I'd also recommend an Apple TV or Roku box to stream Netflix ($8/month), Hulu Plus ($10/month), YouTube, podcasts, etc. to help make cord cutting easier. For less than $20/month we are extremely happy to add streaming capabilities, especially for all the kid shows our children enjoy. The missing link was live TV broadcasts for events like the Olympics, Oscars, Super Bowl, World Series and news. The antenna fixes all that for our family. We are a family of happy campers tonight. read more

Arden did a great job installing a roof antenna at my house. After performing some reconnoissance regarding the current wiring in my house, he talked with me about the pros and cons of various ways to connect the antenna to the locations in the house where I wanted to watch TV. After deciding on a plan with me, he did a great job installing the antenna and wiring it to all of the TVs inside the house. I now get perfect reception for over 50 free, over-the-air channels. All of the work performed was extremely professional. No shortcuts were taken and everything was done "properly". Arden was extremely knowledgeable about everything antenna and reception related as well as all of the handyman work since he has been doing this for multiple decades. I would highly recommend Antenna Pros! read more

Arden is just awesome. I was cutting the cord and wanted my old Terk Antenna to be installed in my attic. I did not have a cable run from the attic to one of the rooms so I could splice it in and feed the rest of the house. He came on time and completed the work in a very professional manner without any issues and tested the signal at all points in the house at a very reasonable price. Works great!! 65 DTV channels.. more than I will ever venture to watch. Canceling Comcast and stopping the blood drain!! Thanks Arden! read more

Arden came by yesterday to put a new digital antenna on our roof. The job proved a little more challenging than originally thought (and certainly more time consuming) but Arden stuck to his original price and remained professional and cool throughout the process. The antenna we had requested was not fitting together correctly (manufacturer error) but Arden was able to figure out a work-around and everything came out perfectly. I highly recommend Antenna Pros. read more

I have used Arden over a half dozen times already for various projects in my clients estate. Punctual, organized, prepared and there's no job he has not done already which makes it easy. I have no problem using this guy or referring him to others. For the price and the quality of work you get, he is well worth it. read more

Arden did my antenna YEARS ago. He did a great job and was a nice guy.

I moved to San Leandro and needed a HD TV antennae installed. An inside antennae wasn't going to work for me and I don't do roof work. A search for antenna specialists on Angie's List yielded one entry, AV Pros. I called Arden and got an appointment in 2 days. He knew what I needed. We agreed that a mix of aesthetics and performance was necessary. He went to work on the roof and installed a Channel Master multi-directional unit on a tripod and pole at the back of the house. And did I mention the antennae is really cool looking? But the big benefit was the reception. 100+ stations ( however I will probably use 10 of them as there are many Asian and Hispanic stations). Incredibly clear. I am glad I used a pro, since antennaes are tricky business, and getting it right is not a slam-dunk for your average DIY-er. read more

Arden ran speaker wires under my house and installed my rear surround speakers on my walls. He was on time and had all sorts of tools to get the job done efficiently. Highly recommended. read more

Found Alden on Yelps. Attracted to his 5 star ratings. Very organized and honest guy. He was able to assist me with a home theatre project I was working on. Looking forward to using him for a home survailence project soon. read more

Easy peasey to drop cable when you hire Arden antennae installation. He worked quickly, efficiently and the bill came in under the estimate. Top marks from me. read more

I recently had surgery on my hands, so I called up AV Pros and Arden was the person who helped me. He was very professional, a joy to chat with and he did a very professional job on installing my Flat Screen. I highly recommend AV Pros and ask for Arden DeMoss, he is simply amazing! read more

AV Pros implemented a big upgrade to our 10-year old projection home theater. Arden was professional, thorough, and patient with us as we learned the new controls. read more

A very good, professional antenna install, for not that much money. Arden spent plenty of time with me in email before arriving, and once he got started, no problem, he was done in about 1.5 hours. A real pro, super knowledgable, and takes the time to do things right. Recommended. read more

I needed an HDTV (for over-the-air free broadcasting) antenna installed on my roof. Arden was prompt and knowledgeable and went out of his way to meet my needs. Highly recommended. read more

Worked with Arden. Highly recommended! Very professional, honest. Good price. No complaints. Thank you!

We recently decided to "cut the cord" and switch to an antenna. I found Arden on Yelp and have been very pleased with his work and professionalism. He was prompt and the work was done in 1-2 hours. When it turned out that something was missed (arguably my fault), Arden came back to resolve it (at no extra cost). Thanks! read more

Arden installed a satellite system in our house for multiple rooms. He arrived on time and did a professional installation with under the house wiring and wall plates and roof mounted dish. Arden did the dish alignment and went over the operation of the receiver. We are very happy with the whole installation and can highly recommend AV Pros. read more

Arden is true professional. I called him this morning and described my need to remove a Direct TV HD Dish mounted on my house that I no longer use and have it hauled away. An appointment was quickly set up for a reasonable price and he was on time and took care of the removal in a snap with all the appropriate tools. Thanks for a job well done and we will contact you again in the future if needed. read more

Responsive! They had one of those big, old antennas removed off of a recently purchased property we bought. Within a week of my first initial contact with them, transaction was completed. read more

Arden installed an outdoor antenna for me recently. Although he wasn't able to feed in the cable over my fireplace directly behind my TV where I wanted it, he was able to get it near the mantle to minimize the amount of cable running across the wall. After the work was complete, Arden realized that I overpaid by a small amount and sent me a refund for the difference. Great customer service! read more

After getting jerked around by the cable and satellite companies for years, I decided to quit them completely and just use netflix. After a while, I found myself really missing the live sporting events and inviting myself over to friends' houses whenever I wanted to watch the games. Well, after being "that guy" for a long time, my wife and I decided it was time to get an antenna so I can get my channels over the air. I began with constructing a very simple antenna made out of a single coat hanger. After placing it in my attic, I was able to get 12 channels, most of them spanish. But I realized it was too weak to get the stations that were 40 miles away, which are the ones I wanted (nbc, abc, cbs, etc). So I finally ordered a heavy-duty directional antenna as recommended by antennaweb.org. Realizing that the installation might be a little difficult, considering I have a sloped roof and the size of the antenna, I found Antenna Pro's on yelp and decided to give Arden a call. I explained my setup to Arden and he gave me a reasonable quote. So we set up a time for him to come two days later on MLK day (a day off for me). Arden assembled my freakishly big antenna out of the box. Then, when he went up on the roof to mount a mast on the chimney, he found that the chimney would not provide a strong enough anchor because it was made of stucco but did not have plywood underneath the stucco. So he went to his car and brought out a mounting strap; however, the chimney perimeter was too long for the strap. So he suggested installing a smaller antenna, which he had in his truck, and that he suspected would still give me the channels I wanted. So he went ahead and installed the medium-sized antenna onto the mast, which he was able to attach to the chimney using anchors for the stucco. He also connected a grounding wire from the antenna to the ground for lightning protection and helped route a cable via splitter to my second tv from the antenna. After everything was completed, I checked and found that I have 53 channels over-the-air and tons of HD channels. Overall, the job took twice as long as he originally thought but Arden was able to complete the job because he came prepared for the worst. He only charged an additional $50 for the extra trouble-shooting and effort, did not charge extra for the additional materials (e.g., cabling, mast, mounting anchors, etc.) and even accepted my offer to trade my huge antenna for his. I was very satisfied with his work and strongly recommend him for anyone who's sick of paying $100/month for cable or satellite. read more

These guys are very unprofessional. They ask you to fill out a long questionnaire and didn't have the courtesy to even respond. If you're running a reputable business you should at least respond to potential customers. read more

Great, fast service. Excellent communication and fair pricing to remove 'ancient' huge antennas and dish from home. Technician was timely in both his arrival and work completion. Would definitely recommend! read more

Arden came to my house and carefully analyzed my TV reception problem. He offered me several possible solutions with different price points. I opted to have him replace my old antenna with a new one and re-position it for better signal strength. He only spent two hours total at my house and now I have great reception. I highly recommend him for thorough, knowledgeable service at a reasonable price. read more

Arden is awesome! I called AV Pros for help installing a security camera system. He called back promptly after I left him a message and came by the next day to see what we needed. We had already bought the system, so we just needed the cameras mounted and hooked up to power. My hubby wanted to do the activation of the cameras, but wanted a pro to do the install. Arden is clearly a professional and truly understands all things electronics. We were impressed with his knowledge and ideas. We expressed a need for the installation to be done as soon as possible. Arden was going to come on a Sunday (Mother's Day!), which really impressed me that he was willing to really go the extra mile to accommodate our schedule. Luckily, he called on Friday and said he had a cancellation and could come by in a few hours! So great! He really took his time and did a fantastic job. He didn't just slop the cameras on the walls, he really thought about each one's placement. They look so good! Plus, his rate for the job was extremely reasonable. Very impressive! Arden is a kind, smart, respectful man and we will be using him for all of our A/V needs from now on! Thank you, Arden! read more

When we dumped cable we were using a cheap antenna that wasn't getting many channels. We decided to get a pro to install one so we called Arden. He came exactly when he said he would and our new antenna was installed that day. He was courteous and explained exactly what he was going to do. We gained many channels and the channels we already received got a much stronger signal. We were very pleased with what it cost as well. If you want to save a fortune by cutting the cable and going with free over-the-air channels Arden is your man. Now if we could only chop down the neighbor's tree... read more

I had antenna reception problems in the downtown San Jose area. Arden arrived on time and provided very professional service and advice. No high pressure sales effort (much appreciated) for additional products or services. Got to the heart of the problem quickly and made reasonable repairs at nominal cost. Highly recommended!! 5 star rating. read more

Fast, courteous, knowledgeable in many areas and thorough. Highly recommend Arden.

Arden installed our telephone, antenna and our internet hookups, and installed a central panel for our internet where our cable and/or our DSL line runs. He did a great job and repeatedly came out until the job was done. I highly recommend him. read more

We used Antenna Pro's to "cut the cord" and transition from Direct TV to an antenna. Actually, we had four televisions needing to be attached to the antenna and also to the internet which was beyond our own capabilities to figure out. We were very happy with Arden's service, impressed with his knowledge and the organized manner that he used in planning our job. He did everything we wanted and got it all right the first time. Judi, Los Altos, CA read more

TV reception from Emerald Hills is hit or miss. We aren't down in a canyon, but there is a mountain between us and SF. Arden got the antenna set up temporarily on an upstairs deck and showed me what channels he could receive before mounting it on the chimney. Looked good, and was even better once mounted higher up. Getting 75 channels (!) including all major networks - never thought we'd get NBC given where their transmitter is, but we do. Not getting CW but really who cares? Wire routing was about as clean as i could ask for, and overall he was very quick and professional. highly recommended. read more