Since this location just opened up in Kalihi, a.k.a. my hometown, I finally got around to trying it out last night on my way home. You'd think that after a night at the ballet & cute desserts from a spot in town that a classy girl like me wouldn't wanna get my hands dirty, but you'd be wrong! 11:25pm and Cathy T. & I walk into Wingstop because our friends are already there noming on wings, so of course we decided to join them. Parking: SO EASY. I'm not sure how it'll be during the day when all the other businesses are open, but there's a parking lot that's free and fairly easy to find parking in for the plaza that Wingstop is in. Hours & operations: They're killing it with their hours. Seriously. They close at midnight, so showing up at 11:25pm was totally fine and we still got to eat and enjoy whatever we wanted! Ordering is easy enough, and they're willing to walk you through flavors/spice levels and sauces and all that in case you've never been there before. It's a nice enough store. Very clean and new, and the decor is pretty bright and sporty. One downside is that there are no trashcans in sight. I felt bad having to leave my mess/trash out on the table and walk away, but their staff cleans off the tables. Seems kinda rough, especially at a wing place with all those sauces and stuff lol. Food: Flavors of wings range from non-spicy teriyaki all the way up to atomic. I had a chance to try garlic parmesan (not garlicky enough; mostly parmesan), hickory smoked bbq (slightly sweet & tangy), lemon pepper, atomic (not bad at first, but really builds as you keep eating), Louisiana rub (dry rub, not a wet sauce), and original hot (not bad, but not my fave). I like eating my wings with ranch, no matter what kinda sauce is on it, so far, because the creaminess helps cut the spice. You can order wings, sides, extra sauces, family packs, personal combos that come with a drink & a side (normally fries, but you can switch it up with something else) and all that. The combo is a relatively good deal for what you get (2 flavors of spice & 1 sauce), so it's what I ordered--- 6pc combo w/ fries for about $10. Turns out, they use a lot of salt. The fries are sadly not crispy, and are a bit too salty for me. some of my friends thought their wings were too salty, but I didn't think they were TOO bad, especially when you use a dipping sauce. BEER: On the bright side, they serve beer! You can't really hate a chicken wing spot that makes sure they offer beer to go with their wings. I didn't actually find out what kind of beer it is, but I'm sure I'll find out soon enough. Overall: I was kind of just underwhelmed. I'm not really sure what I was expecting, but it was good for what it was. I would eat there again because the prices aren't bad, the service is nice, they're open late, and they're conveniently located for me. On the other hand, I wouldn't go out of my way to go back or to take people there if they weren't already craving wings. read more

I haven't eaten at Wing Stop in years, but I was craving chicken wings and decided to give it a try. Unfortunately, it didn't live up to expectations. The place was jam-packed, a bustling environment which is usually a good sign that the food is great, but sadly, that wasn't the case. The line was manageable, and we quickly made it to the front. We got our drink cups and found a seat right away. However, the drink machine was out of ice, and despite several customers (including us) asking for it to be refilled, it was never addressed the entire time we were there, which was over an hour. While it was understandable given how busy they were with dine-in, take-out, and delivery orders, it was still frustrating that no one seemed to have time to take care of it. That said, we could overlook the lack of ice since the drinks were still cold enough, but the food was where things really went downhill. The fries were great--crispy, well-seasoned, and fresh. The corn was delicious too. But the wings, which should have been the star of the meal, were a major letdown. They were overcooked, dry, and lacked seasoning. The BBQ sauce seemed like it was just thrown on as an afterthought, and didn't add much flavor. The one saving grace was the ranch dressing, which was tasty and really helped salvage the meal. I'm not typically one to drown my food in sauce, but I had to in order to get through the dry wings. Overall, we were really disappointed. I don't know if we'll be back anytime soon, it just wasn't worth the wait or the hype for us. read more

I came in the other day, and I ordered. While sitting there waiting for my food (which took 20 mins, when I was told 16) I noticed a group of employees huddled at a table talking, and out of nowhere this Lady Yells in the restaurant at an Employee! First off VERY UNPROFESSIONAL! Please if YOU are a manager, learn how to be one! She had yelled across the restaurant to a worker to wash there hands! I think she should have gone back there and said it to them instead of yelling it! I was disgusted! I got up and noticed that None of the back house uses gloves. Afyer my 20 minute wait I took my food to go and threw it away in the trash! The girl who gave me my food im assuming was the worker she yelled at, (embarrassing) was very kind and very pleasant, and oddly didnt seem bothered by it. Bottom line knowing they dont use proper sanitary products while in food expedition very OCD of me I gave it to.a homeless man which seemed to enjoy it. I would give them another shot since my friends have raved that the food is pretty good! Wish it was faster, and proper gloves for cooking was used. UPSIDE, I NOTICED THEY SERVE BEER, THEY SHOW SPORTS AND THE Staff seems cool, looks like a fun enviroment. read more

Went in yesterday for the first time. Costumer service was not so great expect for one young lady that took my order. Sadly she was the only positive thing about my experience at Wingstop. she Let me try out the flavors for the wings so I knew exactly what I wanted. Garlic parm and lemon pepper defiantly on the top 5 list of all flavors. She was kind and sweet. Repeated my order to me so she knew she didn't mess up. She came to my table to give me my food and had a great little conversation with her. Found out she worked with my brother at target. She even asked us if we needed anything else or brought us boxes. Sweet young lady. Seems like she loves her job. That's what a real business should be about. Someone who loves her job like she does. A+ for her. We will defiantly be coming back because of her. Asking for her to take my order next time again for sure! Great job! The other workers were messing around and playing with there phones behind the counter. Laughing and not paying attention to the other customers. Very unprofessional. read more

I decided to grab some wings from Wing Stop for pickup at 6:30 PM. However, upon arrival, there was a bit of a wait - around 30 minutes. Understandably, there was a line out the door, so I chalked it up to them being swamped. Unfortunately, they also ran out of blue cheese sauce, which was a bummer. Had to substitute with ranch, which was still pretty good. I ordered my go-to wing combo with garlic Parmesan (my absolute favorite), along with some lemon pepper and original hot. And, of course, I had to throw in a side of boneless wings for my wife - she's weird like that. The combo came with corn, which was tasty, and voodoo fries. Admittedly, the fries were a bit on the stale side, but the cheese and sauce toppings helped elevate them, and they paired nicely with the wings. If you have leftovers, be aware that the chicken is nowhere near as good even if air fried as they are fresh. Overall, despite the wait and the sauce mishap, Wing Stop remains my top spot for wings. read more

First off....... a customers experience will increase or decrease your profit margin. I for one will give this place one last try by the way their performance presented me when i walked in the door. This is the second strike in my book guys GREET YOUR CUSTOMERS!....."hello welcome to wingstop" "i will be right with you" is at least the bare minimum i expect. Now after standing at the counter for about 10 seconds staring at the cashier who made no effort to acknowledge me clearly standing in front of her i had to force my presence clearly stating i wanted to order some food. This has happened before and hope this doesn't happen again 3 strikes and you out i will find another chicken spot somewhere. read more

Title: **Disgusting Service and Ridiculous Wait Time!** I wish I could give this Wingstop **ZERO** stars. The wait was absolutely ridiculous--I was standing there for what felt like an eternity while the workers moved at a snail's pace. To make matters worse, the employees were completely unsanitary, scratching themselves and handling food **without gloves**. Absolutely disgusting! After all that waiting, they couldn't even get my order right. I specifically ordered one type of fries, and they gave me the wrong ones. At that point, I wasn't even going to bother dealing with the incompetence any longer. This place needs a serious health inspection ASAP. Never coming back! read more

NEEDED: Less that zero rating system. We were in Town and so excited for some good wings, my favorite piece of chicken. We preordered but bought our Coke at McDonalds for $1.79 because Wingstop is a rip off at $5. My wife started eating as I was driving. First words out of her mouth, "This is the WORST chicken I have ever had." I agree. PROBLEMS: 1. The meat was drier than the Westside in August. 2. The meat was almost are hard as the bones. 3. So horribly overcooked. 4. The wings are TIny! Do they get these from mynah birds? NOT GOING BACK: Next time we want wings we will go to Safeway or stop by Costco to buy big ones and cook at home. read more

I recently had the pleasure of dining at Wingstop, and it was an outstanding experience from start to finish! The wings were perfectly cooked--crispy on the outside, juicy on the inside--and the variety of flavors available made it hard to choose. I went with the Lemon Pepper and Mango Habanero, and both were packed with flavor. The fries were seasoned just right, and I loved the ranch dip, which paired perfectly with everything. The staff was friendly and the service was quick, even during a busy hour. The food was fresh, hot, and delicious. If you're craving wings, Wingstop is definitely the spot! Highly recommend read more

I had an extremely disappointing experience at Wingstop. Our server, Pamuela, was incredibly rude from the start--rolling her eyes when we asked questions about the menu and speaking to us in a condescending tone. At one point, she even ignored us when we tried to ask for refills. It completely ruined what should have been an enjoyable meal. The food was decent, but Pamuela's terrible service overshadowed everything. I would not recommend this place unless they address their staff's attitude and improve their customer service. Do Better. read more

This place sucks! I will not eat here or be coming back to this place again. No matter what chicken you get boneless or bone in it'll always be dry. Also even if you make a phone order, they won't cook your food until you arrive and wait inside. So bad the policy here and they're excuse is it's because customers walk in and steal the food without paying. Don't blame the customers, we give you a paycheck, without us you'll have no paychecks. No wonder you all work at entry level jobs. Work on your attitudes and be nice. read more

I like their wings but the cashier helping me didn't seem to be paying attention to me. She punched in my fries and veggies on the side so they came out first and the food runner was confused on me asking for my wings and telling me I ordered them separately when I didn't. I also ordered seasoned fries and I got regular fries. So please hire better workers. They have no clue what they're doing. Please hire more competent people. read more

First time here and boy did I have a blast! Judah helped me out tonight with choosing some favorite local flavors and I ended up getting 4 different sets of wings with some Cajun fries good thing I brought two friends because we KiLLED it. Will definitely come back again for some beers and wangs. Kudos to the staff here y'all really know how to treat your customers and service with a smile! Aloha read more

Absolutely love Wingstop! The wings are always cooked to perfection--crispy on the outside and juicy inside. The variety of flavors is incredible; I can't get enough of the Garlic Parmesan and Mango Habanero. The staff is friendly and attentive, making every visit enjoyable. Plus, the restaurant is clean and inviting. Highly recommend for anyone craving great wings! service was top tier read more

Not gonna lie but this place is trash as shit, me and my girl picked up a 30 piece and took like an hour, and when we went to grab our food when they called our name the guy just looked at us. While we were standing in front waiting for our food to be given to us for like 30 mins like what the hell. And the food wasn't even that good ugh ruin my night. read more

Went here on the grand opening day and was surprised at the great customer service. The three stars is only because the food was horrible. It tasted almost like the Costco food I can buy and heat up in the microwave. Fast food wings maybe? Regardless, I was pleased with the service. Especially when they were so busy. read more

I'm giving four stars because the service is good, clean environment, and there's plenty of room and parking. The food on the other hand, simply isn't spectacular. If you like Wingstop then I'm sure you'll like this location. But to me it just tastes like warmed-up frozen chicken with too much sauce. read more

A perfect product for a fair price and Online ordering makes pick-up easy. The customer service keeps me coming back. If ever my order is wrong, even if I click the wrong button, they are quick to accommodate. Once in a while, I even get an extra wing or two. read more

We where in the area, and decided to stop in. and ordered the chicken tenders and fries. The food was great, hot and fresh. The portion was more then I thought, could not finish my order. The only issue was it took a bit longer for the food to be ready. read more