Great service for more than 6 years! Always do a good job. If we need a re treatment they will make sure you are taken care of. They do not do any selling or try to up-sale you when they are treating. read more

I implore anyone thinking of using a pest control service DO NOT USE WHITE KNIGHT PEST CONTROL. I live in Arizona and they promised certain services, termite traps, which they couldn't provide. After the first visit I was informed of this and called the office. Dominic promised that he would get those to me on the next visit. Next visit I was told again they don't offer that. I called and spoke to someone else who apparently knew a little more about it than Dominic and she said they weren't licensed for that. I told her that that was the reason I signed up for the service and that I would be canceling. No problem, no hard feelings. After canceling they charged me again for service, AND THEN A CANCELATION FEE! I talked to another woman who said she would have someone call me to rectify the situation. No call. The next day my card was charged. No call, no explanation, NADA! I called a customer advocate, which is ironic because it's actually the opposite of what they are, and he said it woul be impossible to reverse the charges at this point. This company is clueless. They have zero idea what anyone else is doing or telling customers. This not how you do business. Please DO NOT DO BUSINESS WITH WHITE KNIGHT PEST CONTROL. Unless, of course, you enjoy being ripped off by shady businesses. read more

I was not able to make a quarterly payment after paying for service for over 2 years. When I called to put my account on hold, a White Knight rep told me that they cannot put accounts on hold. So I told them that they would need to cancel the account and I would sign back up when I more financially able. I guess they did want me to cancel, so they told me that they would give me this next service for free since I have been with the company for a couple years. I told then they ok and that I would have to reevaluate my financial situation by the next quarter. Well the next quarter service comes around and things are worse financially than before. So I called to cancel as I would not expect them to give me any more free services, nor would I wan them to. When I tried to cancel they told me that I was required to have the next service or they would back charge me for the free service they gave me. I told them I could not afford ether of them. So they told me that they were going to send collections after me. What blows my mind is that they never mentioned there were strings attached to their "Free Service" offer for being a good customer. If they would have told me that, I would have just told them to cancel the account. At the time it was my full intention to resign back up with White Knight after my finances returned to where they needed to be. However, now I will definitely not be returning to them. read more

I've now used White Knight for almost 5 years . . . they've never missed a quarterly service, always on time, advises us ahead of time! No Bugs! No Termites! No Worries! No Problems! 5 STARS says it all! John C. read more

Incompetent crooks. Use at your own risk. I had a rat problem under my deck, and they put out poison containers that weren't working. A tech that came by later said they never actually put bait in the containers. Then they could not rid my yard of fleas, despite multiple trips. I fired them and revoked authorization for them to debit my bank account, but they debited it anyway, without authorization. Avoid this company!! read more

We had a great experience with White Knight. The showed up when they said they would, on time and did a thorough & efficient job.

The service technicians are super friendly and courteous but beware, it is really hard to cancel once you've finished your contract. After several calls, they still keep coming out to spray! I didn't see any improvement in pest control with this service over the twice a year diy treatments. When I signed up they said they could take care of rats in the attic but when they placed the traps the service tech could only place the traps near the entry door and were not allowed to enter the attic. read more

Not happy with this business. My husband put our baby down to sleep at 8pm and a salesman came by. Uh - no. Woke our baby right up and it took another hour to get him down after the disruption. That's not an appropriate time to be ringing people's doorbells. My other neighbors said he continued until 9pm. THIS IS NOT ACCEPTABLE. Stop soliciting and leave us alone. If you must go to door to door, stop before dinner time. read more

They've taken care of us for years. I hate bugs!! They do a great job of keeping our house and yard free of all types of critters including fire ants. Pricing is very reasonable! read more

Sam was amazing! He was hilarious and super informational. He gave me so much information and explained it so I wasn't confusing or too much information at once. I love working with this company and we have just started. From getting pricing and setting up the appointment with Chris to having Sam come out the very next day I am so impressed. Thank you for your awesome customer service! read more

The technician was very professional and did a thorough job. We have had their service here at our new home for the last 10 years. Thanks!

This company is a great company to work with. They're always very timely and do a great job. Our technician, Jose, takes his job very seriously and is excellent at what he does. read more

Horrible service! Do not use. We have been using them for 6 mo at $50 a month (price for inside and outside service). Due to Covid they have only come in the house once for 5 minutes in the past 6 months, yet charged us the full price. Still have bugs both inside and outside. My husband called to cancel and a very rude representative told him they would charge us a $280 cancellation fee!! When he asked to speak to her manager-she hung up on him.. read more

Victor was VERY polite and accommodating. He had to carry a ladder from our garage to our attic upstairs because we don't have a ladder installed in it. He got rid of a dirt dobber nest and swept the front porch where it made a mess. Chip came and talked about services and was very polite not to push the matter. When we decided to proceed it was great customer service. We will post back on how the product is! But I am sure it will be great. read more

White Knight is tops in my book. My service tech, Eddie, is thorough, professional and courteous. In my 7 years as a White Knight customer, I am always pleased with their service and for keeping my home bug free! read more

This is 100% SCAM operation. They will come knocking on doors offering an introduction pest spray for only $30 Which is worthless soapy water would work better. In fact the insects were worse after their treatment. But the great surprise is when they start sending bills every month and haven't even been back. What ever they used has caused my daughter to have respiratory problems. They have totally unresponsive to my phone complaints so I now have to take this up with the Health Department. BEWARE!!!! read more

This company needs to hire more people to handle the amount of accounts that need service. They have too many accounts and not enough service technicians or phone reps. The hold time on the phone is horrible, at least 20 min of waiting to talk to anyone to help you do anything...not to mention the horrible music you have to listen to. When you sign up you are promised immediate service if anything comes up...But so far if we have an emergency we have to wait at least 4 days before anyone can come out. Even though we pay monthly were still having ants coming out of our walls... Would not sign another contract.;( read more

My only issue with White Knight Pest Control is their customer service, I've been on hold for about 20 minutes. The automated system has me on hold letting me know my call is first in line then next thing you know it takes me back to me being the 6th caller. Can't seem to get a hold of anyone. read more

I've had several pest control companies over the years. These guys know their stuff. Trained, knowledgable Technicians and whatever they use for the pests works! HIGHLY recommend. read more

Don't be misled by the Groupon which shows you can get a One-Time Exterior Treatment for $29.00 (at the time I wanted it). I clicked on it and it went to a second page for a signature. I signed it but did not read the text above it. I am 88 years old and am well aware that I should read anything before I sign. However, at the time, and continuing at this moment, I am having serious eye problems (confirm by the Allergist or Opthamoligist) . Therefore I was agreeing to a year's worth of quarterly treatments at my expense!! When the technician came to the door within ten minutes or less saying he was through and asking me to sign the work order; I questioned if he treated the entire place, which he said he did. I probably could've done a better job with a can of Raid!! I spoke to the company several times, telling them, as well as the tech, that I ONLY wanted a one-time trteatment which is why I was buying it. They would not hear of it and proceeded to send a bill this week. Though I shouldn't have signed, I CONSIDER THIS TO BE FALSE ADVERTISING, AND WILL NEVER BUY FROM THEM AGAIN. I TRUST OTHERS WILL NOT, as well. read more

Probably the worst home services company I've ever had to deal with. I had a guy show up to my house unsolicited asking me to switch pest control companies. I explained to the guy that I have used Aptive for a few years and I had no complaints. He convinced me that White Knight does a few things that Aptive doesn't do, and he assured me that if I didn't like the service provided I could cancel. Then he tells me that they need to schedule my first service by the end of the week. I explained that my house was literally serviced by Aptive 2 days before. He said it was no big deal and that the main point of the first service was to do some phone call on my front porch that welcomed me as a new customer. He said this first meeting would cost $1. Friday comes and a pest guy comes to the door. We do the stupid phone call, and then he spends about 15 minutes in my yard. On the way out he explains that I have to water in all of the granules that he spread in the yard and that I shouldn't let my kids or dogs out until it was watered in. Well, this was my first time hearing this. I called to cancel explaining that this stuff had not been explained to me prior and that I would have never agreed to switch had it been explained. They said I could cancel but then tried to bill me about $180. I was able to get a refund and get my card info wiped from their system, but now they put me in collections. What a joke! I have tried reaching out to the management several times, including a trip in person to their offices in Buda. No replies or responses. It is now my plan to let every person that I can find know how shady, deceptive, and dishonest this company is. Please use Aptive or some other company. read more

I am currently pleased with the service provided by White Knight Pest Control and the technician assigned to our home, Tavorous. Tavorous is always cordial and has a smile on his face. If there are problem areas that we present to Tavorous, he pays strict attention to those areas. read more

One-time! Very professional and courteous. Addressed my concerns. Thanks so much! I couldn't be more pleased with today's service.

This review is for scheduling, not for maintenance itself - we didn't quite get that far. Scheduling error #1: I made an appointment for someone to come out on a Saturday. I realized a few days before that I could not make it, and called to reschedule. I was told that my appointment was switched to Monday without my knowledge because the technician scheduled for my appointment couldn't make it that day...um, okay. They said they tried to contact me, but apparently had no issues calling me at any other time. Alright, whatever. I reschedule for an 8-10am slot Wednesday morning. Scheduling error #2: I get to my house at 8am Wednesday (we haven't moved in yet) and hang around waiting. At 9:45 I get a call saying my technician called in sick and won't be there by 10, but they're sending someone else over. I ask multiple times what time I can expect the new person, because I'm already missing work and need to leave before 12. I couldn't get a straight answer about when he'd be there, only that "he's getting his stuff together and will head to your house right after." Oookay. I made it very clear I needed to leave by 12 at latest, but at 11:40 this guy still hadn't shown up. I called to just cancel the appointment and stated pretty plainly that no, I did not want to reschedule. Got a call the next day "just making sure" I didn't want to reschedule. I understand that things happen and I have tried to be flexible. For what it's worth, the girl I spoke with on the phone (Whitney) was very sweet and clearly felt bad about the situation. Not her fault, but I am not interested in waiting another 4 hours praying that someone will actually show up or hoping my appointment hasn't been rescheduled without any notice. read more

I understand that businesses need new customers. Ignoring my "No Soliciting" sign and knocking on my door at 8 P.M. to try to sell me pest control is not the way to get them. You have business hours from 8 A.M. To 5 P.M. but show up at my house at an unprofessional hour, not the way to gain new business. If I need pest control I can guarantee that I would not utilize your services. read more

Apparently these people either don't know how to read English or they just don't care about the neighborhood H.O.As' rules regarding NO SOLICITING!!! There are signs posted at all entrances that clearly read "No soliciting by order of Waterleaf hoa". Yet one of your unprofessional and rude employees knocked on my door and rang my door bell four times even though i didn't answer, that does not mean "come back later and bother me again" I work nights and was woken up twice!! please reprimand Ana G who violated the KB home neighborhood Waterleaf H.O.A in Kyle, TX on 6/26/2014 read more

do not sign a contract! this pest control service doesn't work. The service itself is great and the employees are super nice and helpful. The PRODUCT isn't powerful enough to last any significant amount of time. They have to service your property often, because the product is WEAK. I can use product from Home Depot that is more effective and lasts longer. Saving me a ton a money. read more

We have been with White knight for almost 5 years Customer Service is great and they are very friendly and helpful. I highly recommend them, they are a great company, and we are satisfied with them. read more

I am a total freak when it comes to bugs and insects, so living in a subdivision with lakes and ponds is pretty much a guarantee for critters everywhere. SO Not ok with me. So when we were searching for a pest control company, a friend recommended White Knight. We are really impressed with the service thus far! White Knight came out and we were really shocked at the attention to detail. Our technician came out initially to start treating for mosquitoes and such (we have a pool and lots of plants and shrubs!) - but he went above and beyond. There were a few ant hills that he took care of (I mean, massive ant hills!) and he removed about 8 wasp nests around our home. When we first bought the house, the nests were everywhere and wasps were somehow getting into our house. Good riddance! As soon as I got my service, I had a voicemail from their office asking how the service was and if I needed to update any contact information. The technician also left us his card with his cell phone # and the documented the things he serviced. A legit company for sure. I would recommend this company to everyone looking for quality service at a good price point. Good service is tough to come by these days with everyone constantly trying to rip you off, and do as little as possible, and still get paid, so I give credit where it's due! We are definitely going to remain long-time customers! read more

From the initial call to the service itself we have been very pleased. Highly recommend this service provider!

White Knight pest control guy came by for my bi-monthly treatment today and rang my doorbell. I couldn't answer as I was alone, getting ready for work and I didn't recognize him. When I didn't answer he just put a note on the door saying he provided full treatment and left. He did not treat my property at all, as I was home the entire time. The note said he treated my backyard and I had just let my dog out not 10 minutes before he rang the bell. He never went in the backyard. Further, the note said he checked for wasp nests- he did not! There is a glaring nest right above my window and is still there! It makes me wonder if they ever treated on the times I wasn't home! Buyer Beware! Finally, customer service has yet to return my call- I guess I'll be paying for nothing. Make sure you are home for any service they "claim" to provide. read more

Michale was very professional great info from Taylor as well. Excellent service would highly recommended them to anybody

I had White Knight Pest control for the past 11 months. I am very pleased with the service, scheduling and billing processes. I definitely recommend this company!! read more

The person who came was polite and professional. But the office needs to get its act together. I used a Groupon when I made the appointment. I paid $60 instead of over $200. But the confirmation email didn't show it was a Groupon and said that the balance would be due the day of the appointment. I wrote back and reminded them I had a Groupon and all I was paying was $60. When the technician showed up, she knew nothing about the Groupon so she had to call the office and got it straightened out. But later that day I got a bill for $28. I called them and had to explain again. The operator said it was all taken care of now. Hopefully they are better at killing ants than managing Groupon coupons. read more

Our technician was very professional and answered all of our questions. Great service!

this company is a joke, they came to my house and could not even identify what type of pest problem i was having. when i explained what was going on an that i thought i had carpet beetles, they had never seen them an did not have the chemicals to treat for them. wow just wow could not beleive i had signed a contract with a pest control who could not help me. and had to pay to get out of the contract .. they are not good bussiness.. read more

Been using this company for quite a while now. Techs are always friendly. I get text notification of when they are coming. No bugs...

Have had good luck with this past year with White Knight and they are willing to address all my concerns.

The technician is always responsive to any issue that I bring to his attention. I appreciate the quality of service provided.

Josh was very professional during his inspection and service to my property. He was able to answer, provide feedback and give advice to the questions we posed him. Very knowledgeable and courteous. His service was also completed in a timely manner. We appreciate him! read more