Brent C was great, he was polite and right on time. We had quick responses and he was in and out in…read moreno time.

Their policy clearly states that "ant mounds will be treated during your quarterly pest treatment."…read moreHowever, my ant mound was not handled during the service. When I contacted customer service, they refused to fix the issue and instead wanted me to pay an additional $50 for granules. They do not follow their own policy and try to charge extra for services that should already be included. Very disappointed. Giving 2 stars since they got nice technicians **************************************************** Responding to the owner: The representative did not offer to come back initially. In our email conversation, I even referenced your company's own policy to show that this should have been covered as part of the in-between service. However, the customer service representative kept denying responsibility and refused to acknowledge what the policy clearly states. At that point, I was already extremely frustrated and disappointed with how the situation was handled, which is why I decided to cancel the pest control service altogether. It was a while later, the owner reached out and offered a one-time comeback. By then, I no longer wanted to continue with the service.

This is a subsequent review:…read more The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, the little one pried open the door And they all came marching into the house straight to passion fruit yogurt, Boom Boom, Boom The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, the little said, "I'll make y'alls a plate But he didn't know that Daniele and Anthony had put out bait, So it was the last meal the ants ever ate, Boom, Boom, Boom My thanks to Daniele and Anthony. They took their time to carefully look for all possible entry ways and to explain everything that they were doing. Service was, of course, superb and professional. And clearly, only nice people are hired to work at this company.

Before we moved into our house I started researching pest control services that had less toxic…read moreoptions for pets and people. I asked for a quote via Yelp on a Sunday but did not expect to get a response until Monday. To my surprise the owner, Sarah reached out almost immediately and answered my questions and sent a quote. I was honestly shocked at how easy it was to get the information I needed and the appointment set up for just a day after we got the keys to our home that week. Fast forward to the appointment. Last Thursday, Ray showed up for the service appointment. He was friendly, respectful and very knowledgeable. He helped deal with a wasp situation on the front porch. Made suggestions to help proactively keep pests out and worked quickly but efficiently inside and outside the house. He even checked that I was aware the eco friendly inside spray had a slight odor and wanted to make sure I could tolerate it before he sprayed it throughout the house. The whole experience from scheduling, invoicing, and completion of the service appointment was incredibly smooth and the people of EcoPro Services were a pleasure to communicate with. Highly recommend!

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

Bad customer service but followed up with decent customer service so iffy at best. We have moved on…read morefrom them.

I highly recommend Absolute Pest Management. They covered up the holes where the raccoons were…read moregetting in and did an amazing job. Not cheap but well worth it

Competitive price, they installed traps and returned 3x afterwards. Good job and my tenant also…read morethanks you!

Pest arrest is the best! Alex and his team have been providing my home with pest control for almost…read more2 years. Super easy to schedule and reschedule with. We moved and continued to use Pest Arrest for our pest control needs. They offer affordable/competitive prices and it's a great value!

Alex is great! He identified an issue right away and knew exactly what to do to fix it. Obviously,…read moreany bug issue in your home can be extremely stressful, but he explained the situation to me and helped put me at ease. The treatment plan was reasonable and proper expectations were set. I can't recommend him enough!! Use them!

Markel was our service provider from Bulwark. He was on time and spent time investigating the root…read morecause of our red ant issue and treated the areas with the same care and concern that we would at our house. I highly recommend Markel and would request him moving forward.

April 14: Update after Bulwark replied to this review…read more I received three follow up phone calls after I declined the service, not one call. The last one was two days ago. That's three calls too many. ~*~ If you enjoy receiving phone calls every day about a service you have already declined, this is the company for you. I reached out to four companies via Yelp for quotes for a termite inspection. 3 out of the 4 companies replied with an actual quote. Bulwark had to speak to me to give me a quote. They then proceeded to call me every day for several days, wanting to find out if I was hiring them. I had already written them declining the service and asking that they take me off their list. I just got another phone call. That's enough.

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

I called to cancel my service due to moving out of their service area, with a couple months left on…read morethe contract. Most businesses would be understanding of this, but X Out tried to make me feel guilty, and threatened to send me to collections if I didn't pay for services I would not be receiving. I let them know I would dispute any charges with my bank, before having them say they would "cancel out fees" if I "wanted to do business that way." We'll see what happens. While the service was of acceptable quality, the experience of dealing with something that should be a simple understanding of circumstances changing was not. The person I spoke with was named TJ, and I'd recommend his employers have a conversation with him about how he represents their business.

Zach was outstanding from start to finish. He showed up right on time, walked the property with me,…read moreand clearly explained what he was seeing and why it mattered. Instead of just spraying and leaving, he identified the source of the issue, outlined a treatment plan, and set realistic expectations. What really stood out was his professionalism and attention to detail. He treated the interior and exterior thoroughly​ and ​g​ives practical prevention tips that actually made sense. You can tell he takes pride in his work and cares about doing the job right the first time. If you want a pest control technician who is knowledgeable, responsive, and genuinely committed to solving the proble​m not just checking a box​, Zach is the guy!. Highly recommend.

Still a very happy customer after a decade of service. The same tech has come out for the past…read moreseveral years so he knows my property well. Fast and courteous service and everyone in the office is delightful as well. Since having to helping my 17 year old fur-son cross the rainbow bridge couple of years back, there's no concern for chemicals and contact any longer, BUT if you do have pets in your home.Absolutely no worries. They followed instructions meticulously and E never got ill. Very grateful. Pricing is very comparable, and I think the service is actually better than anyone else in the area. Maybe I'm biased? They offer complementary touch ups in between quarterly services which is fantastic. If I see a bug in my house, it's most likely dead. HIGHLY RECOMMEND

Parker has been fantastic to work with for years now. My property backs up to a state park and…read morewithout a monthly treatment the critters really take over. Could not recommend more!

Following up. 2 years later and Parker remains a responsive and high-quality pest control provider…read morein Austin. Fair and competitive pricing and doesn't try to rip off customers for a one time gain. Understands the value of loyalty and developing business relationships. I highly recommend (still) and look forward to sending him more business! Thanks Bug State!