Before we moved into our house I started researching pest control services that had less toxic…read moreoptions for pets and people. I asked for a quote via Yelp on a Sunday but did not expect to get a response until Monday. To my surprise the owner, Sarah reached out almost immediately and answered my questions and sent a quote. I was honestly shocked at how easy it was to get the information I needed and the appointment set up for just a day after we got the keys to our home that week. Fast forward to the appointment. Last Thursday, Ray showed up for the service appointment. He was friendly, respectful and very knowledgeable. He helped deal with a wasp situation on the front porch. Made suggestions to help proactively keep pests out and worked quickly but efficiently inside and outside the house. He even checked that I was aware the eco friendly inside spray had a slight odor and wanted to make sure I could tolerate it before he sprayed it throughout the house. The whole experience from scheduling, invoicing, and completion of the service appointment was incredibly smooth and the people of EcoPro Services were a pleasure to communicate with. Highly recommend!

I found active termites in a wall so I made an inquiry because I wanted to have Fipronil injected…read moreunder the slab after drilling holes for it. The owner Sarah (an entomologist -- bonus) called me in a few minutes. She said they don't do drill+inject Fipronil, but she reviewed my exclusion plus bait station plan and made several helpful suggestions. It was a 20-minute call and she knew from the beginning that this would not be a paying job for them since the one thing I can't do myself without a pest control license is something they don't do themselves, but she was generous with her time anyway. At the end I offered to pay $50 for the consult but she said it wasn't necessary. I will certainly call them if I'm unable to locate the entry point of rats into my rental house.

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

The overall rating of this business is five stars. I decided to scan through the over 160 reviews…read moreand discovered that most of them were written by people with less than 20 reviews to their name. I tend to dismiss those reviews since they don't really have much skin in the Yelp game. There were just two elite reviews and that was a red flag to me as well. Nonetheless, I decided to give this company a chance and got a same day appointment to rid us of our carpenter ant issue. We've had carpenter ants running up and down our garage exterior for a long time and in the last few days we've had flying ants show up in our living room. It was time to bring in the pros. One thing you need to be aware of is that you can schedule an appointment for this service, but like most pest control companies, they will insist on a quarterly service agreement on top of the initial service. Our initial service cost was $134 which included a $75 discount that came with a $53 monthly payment for each quarterly visit. That comes to over $700 a year ( not including termite issue) for the basic service which does not apply to fire ants. Since I accepted the discounted initial service I had to sign up for a years worth of service before I had the option to cancel. That's something you need to keep in mind because that's a lot of money just to snuff out a few ants. The one and done service doesn't really pay the bills, it's the subscription service that drives the business. My same day appointment was scheduled between noon and three, they ( tech +trainee) showed up shortly after two. I let the tech know about the ant issue and we walked around the perimeter of the property while he swept away wasp nests. Inside he sprayed some powder in the upstairs attic while looking for any possible rodent infestation. The tech did spot some termite activity at the corner of the garage. After spraying the perimeter and infected areas with poison, he then treated the yard with ant bait that looked like Andro. We decided against spraying chemicals indoors due to sensitivities. The discovery of termites greatly added to the bill as pictured below. I'll go ahead and get the termite service and the quarterly check up during the contract period. I thought I would include all the bills and pertinent information so that you can get some idea of what you might experience. One thing that did catch me off guard was that after they left, I received a brief survey which then led me to a tip screen for the tech. It's not that he didn't deserve a tip, it was just the first time I had seen this form of online solicitation. Overall great experience with knowledgeable and friendly techs, not real happy about being funneled into a monthly payment plan for quarterly visits, but we'll see where that leads. Check out the photos. Possible updates may follow.....perhaps leading to a 5th star.

Called and got someone to our home a couple days later. Allan was on time, friendly and very…read morepatient explaining the process and what we should expect, as well as giving advice on how to prevent a recurrance of those ants getting in the home. So far, so good and there are no pests in or around our home. The payment plan was resonable for the peace of mind we get of not having pests as neighbors LOL! Definitely will use them again.

Every year I get raised 10%. They do answer their phones…read morefor issues of scheduling. They do reply to emails. Once scheduled, they do come on time.

Following up. 2 years later and Parker remains a responsive and high-quality pest control provider…read morein Austin. Fair and competitive pricing and doesn't try to rip off customers for a one time gain. Understands the value of loyalty and developing business relationships. I highly recommend (still) and look forward to sending him more business! Thanks Bug State!

Parker has been fantastic to work with for years now. My property backs up to a state park and…read morewithout a monthly treatment the critters really take over. Could not recommend more!

Zach was outstanding from start to finish. He showed up right on time, walked the property with me,…read moreand clearly explained what he was seeing and why it mattered. Instead of just spraying and leaving, he identified the source of the issue, outlined a treatment plan, and set realistic expectations. What really stood out was his professionalism and attention to detail. He treated the interior and exterior thoroughly​ and ​g​ives practical prevention tips that actually made sense. You can tell he takes pride in his work and cares about doing the job right the first time. If you want a pest control technician who is knowledgeable, responsive, and genuinely committed to solving the proble​m not just checking a box​, Zach is the guy!. Highly recommend.

Still 5 star service after a decade or so. Ranger treated my rural property successfully for…read morescorpions on a quarterly basis. We moved to the suburbs and our house had numerous types of beetle bugs & the home inspector thought there was rodent droppings in the attic. Ranger sent a rodent specialist tech & after looking in the attic & under sinks he didn't find any rodent droppings so no special treatment was needed. I started the regular quarterly service & was happy that Patrick our rural service tech is also suburban tech :)

We've been very happy with Gus at Bulwark! Living in Texas, mosquitoes and flies can make it hard…read moreto enjoy being outside, especially with dogs, chickens, and time spent in the backyard. Since starting service, we've noticed a significant reduction in both mosquitoes and flies. Gus is always professional, friendly, and takes the time to answer questions and explain what he's doing. He's reliable, thorough, and genuinely cares about making sure the treatments are effective. Totally worth every penny! It's been nice being able to spend more time outdoors without constantly swatting bugs. If you're looking for someone knowledgeable and dependable for mosquito and fly control, I highly recommend Gus and the team at Bulwark Exterminating.

After cancelling my last 3 appointments with Bulwark and clearly stating that we would call back to…read morereschedule once our schedules were more predictable, they still showed up at our house today with absolutely no appointment scheduled. Normally they send a very last minute notification right before arriving, which is already frustrating and not enough time to prepare, but today there was no notice at all. Our dogs were not put away and suddenly there was a stranger in our backyard unannounced. Thankfully we were home because our dogs could have gotten out or potentially harmed the technician. This was completely unprofessional and honestly unsafe. Customers beware if you value communication, scheduling respect, and basic courtesy before someone enters your property.

Alex was on time, communicative, and professional. He listened and understood my concerns. It's…read morebeen a couple of days since the appointment and so far so good. Thank you Alex, especially for bringing the outside AC unit PVC pipe leakage issue to my attention. See you in August! Best regards, Milan Pack

Pest arrest is the best! Alex and his team have been providing my home with pest control for almost…read more2 years. Super easy to schedule and reschedule with. We moved and continued to use Pest Arrest for our pest control needs. They offer affordable/competitive prices and it's a great value!