Quick response with actual estimate offered. Patiently answered all questions needed to make a…read moredecision. Showed up promptly during window of time expected and called before coming. Respected property during service call. Provided multiple options with an easy to cancel option.

It was average I want only free estimates in order to find better price than I have now with my…read moretermite company now in order to change ,their prices have gotten to expensive in my opinion so that's why I called you.

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate the colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. I have also come to find out that we had acrobat ants (not carpenter ants) as I expected when talking to a few other pest control companies. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

Always on schedule and friendly family owned business. We have not had any issues with pests indoor…read morethe house since Picketts started treating it. If we're not home, we feel comfortable letting them have access to the house. Wonderful honest couple to work with.

This amazing family business is one to rely on in your moment of need! we had a rodent get into a…read morebusiness kitchen and Chris came to inspect the issue asap. He communicated everything perfectly so we knew what to expect. Will use again for all our pest needs.

Bug A Meister has been our go-to pest control company for decades. They responded immediately to…read moreour appointment request and got out to us very quickly to take care of us. Would not trust another company with our pest control needs. Our tech, Ben, is the best and always makes sure we are satisfied with our visit and know what to expect! Very knowledgeable and kind! BEST BUG GUYS (and gals of course) IN THE BIZ!!

Bug-a-Meister was prompt and knowledgeable. They got rid of my ant (two types) problems and…read moreweevils. Another company had repeatedly not taken care of. Would highly recommend them. If you want to be on an ongoing treatment schedule, it is a good idea to call and confirm as sometimes it does not come up via computer for repeat visits. Not a problem for otherwise excellent service.

I'm a little late in starting service this year. I received a courtesy call reminding me of service…read moreand of course I said yes. Joel showed up and took care of business. He heavy sprayed/fogged every tree and grass. He added the mosquito traps all around the huge yard. Before leaving he explained everything he did. What great service. What a nice guy!

Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very…read morehappy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started.

After moving to Hill Country and using products like "Demon," I quickly realized I needed a…read moreprofessional. A good friend vouched for Hill Country Pest Solutions, and I didn't hesitate to call. Howard answered the call, and immediately, I had a "solution that worked!" Howard goes the extra mile and is passionate about what he does! 2 years later I couldn't be happier to continue with his service!

Exceptional pest control provder. Reliable, responsive, and professional. Family owned and does…read moregreat job on the critters here in Hill Country.