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    Pinnacle Pest Defense

    4.9 (16 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Pinnacle Pest Defense

    Pest preventative services

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    3 years ago

    Amazing! Scorpions gone, receptionist was very friendly, service was quick and seamless, highly recommend!

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    Ask the Community - Pinnacle Pest Defense

    Review Highlights - Pinnacle Pest Defense

    Heston is very courteous, knowledgeable and professional.

    Mentioned in 4 reviews

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    Magic Pest and Lawn - Magic Pest and Lawn

    Magic Pest and Lawn

    (816 reviews)

    Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

    I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

    A-Tex Pest Management - Jason Napolski 
President

    A-Tex Pest Management

    (525 reviews)

    I've had a great experience with Atex and highly recommend their annual subscription service. Over…read morethe past several visits, Doug G, Carlos R, and Jeffrey R have each come to my home for either quarterly maintenance or targeted treatments, and they've all been professional, knowledgeable, and friendly. One thing I really appreciated was that they identified a honey bee colony on my property. Instead of simply treating it, they let me know so I could have the bees safely rehomed before they started producing honey inside my walls. That level of care and attention really stood out. The quarterly exterior treatments have been well worth it for me. Wasps and ants are a recurring issue around my home, so keeping up with regular service has made a big difference. If I have a specific problem between visits, like a wasp nest, they're quick to come out and take care of it. Most of what I need is included in the annual service. Mosquito treatment is an additional charge, but that's separate from the standard plan. I also appreciate that they don't push unnecessary interior treatments when there aren't any issues. Their pricing is competitive, and their payment and scheduling system is excellent. It's easy to manage appointments, and they're very responsive by text whenever I have a question or need service. Overall, I've been very happy with Atex and would definitely recommend them.

    Daniel was wonderful! He tried to chase the rat out of the garage but the little bugger was hiding…read more Daniel set two traps, and lo and behold the rat was caught! He figured out that the garage doors had small openings where critters can get in, so those will be sealed up when techinicians arrive this morning. He then went the extra mile to measure everything and give us a bid on termite control. You guys are the best!

    Bulwark Exterminating

    Bulwark Exterminating

    (127 reviews)

    I'm a little late in starting service this year. I received a courtesy call reminding me of service…read moreand of course I said yes. Joel showed up and took care of business. He heavy sprayed/fogged every tree and grass. He added the mosquito traps all around the huge yard. Before leaving he explained everything he did. What great service. What a nice guy!

    Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very…read morehappy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started.

    Stride Pest Control - The best possible service in the nicest possible way

    Stride Pest Control

    (180 reviews)

    We've been happy customers of Stride since June 2018 and can safely say that Stride is a top pest…read morecontrol service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and they'll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, they'll come out and re-treat (usually for free) - we cannot recommend Stride enough, if you're on the fence and reading this right now, you won't make the wrong decision to go with Stride. All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we've mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineer's dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton! Stride really cares about their customers, and they do a killer job. There's a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.

    Well, it's been one year later. The good news is that the carpenter ants are gone, although they…read moredid briefly come back between treatments, but they have not made a reappearance since. I do not see any more termite activity either. So the big question is, was it worth the cost? Well that depends on your finances and whether you can spare the $53+ monthly charge for 4 annual visits. We decided to cancel after a year to cut back on some expenses. And as I mentioned in the previous review, you'll get a text, which gives you the opportunity to also leave review and a tip. Overall, the service did what it was supposed to. They can also come out to do a single treatment which we will keep in mind.

    Pinnacle Pest Defense - pest_control - Updated August 2026

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