So happy I picked this business!! They saved me from the angry ground wasps in my Vegetable Garden!! They used organic methods to keep my edibles safe. They communicated clearly and directly with me, showed up when they said they would and were a delight to meet! Danielle, you are a rock star!!! So brave! and Sarah, you came for the follow up and to retrieve the nest. I hid! You are both so brave!!!! read more

I found active termites in a wall so I made an inquiry because I wanted to have Fipronil injected under the slab after drilling holes for it. The owner Sarah (an entomologist -- bonus) called me in a few minutes. She said they don't do drill+inject Fipronil, but she reviewed my exclusion plus bait station plan and made several helpful suggestions. It was a 20-minute call and she knew from the beginning that this would not be a paying job for them since the one thing I can't do myself without a pest control license is something they don't do themselves, but she was generous with her time anyway. At the end I offered to pay $50 for the consult but she said it wasn't necessary. I will certainly call them if I'm unable to locate the entry point of rats into my rental house. read more

**Customer Service Experience with EcoPro Services - Kyle, TX** I'm sharing my experience because I believe customers should know what to expect when contacting a business. I contacted EcoPro because I was interested in purchasing their services and was simply trying to get information. During my phone call with a representative named Caleb, I felt the interaction was handled very unprofessionally. I was repeatedly talked over and was not given a reasonable opportunity to finish explaining my questions. As the conversation continued, Caleb became increasingly emotional rather than keeping the interaction calm and professional. What happened afterward was even more concerning: my phone number was blocked, preventing me from contacting the service again. I was a potential customer trying to make a purchase--not someone trying to cause a problem. I believe customers deserve to be heard and treated respectfully, even when a conversation becomes difficult. I have submitted a formal complaint and am asking EcoPro management to review what happened, including the way the call was handled and the decision to block my number. **I'm posting this so the company has an opportunity to address the situation and so other customers can make informed decisions based on their own experiences.** If EcoPro management sees this, I would appreciate a response from management--not from the representative involved. read more

Before we moved into our house I started researching pest control services that had less toxic options for pets and people. I asked for a quote via Yelp on a Sunday but did not expect to get a response until Monday. To my surprise the owner, Sarah reached out almost immediately and answered my questions and sent a quote. I was honestly shocked at how easy it was to get the information I needed and the appointment set up for just a day after we got the keys to our home that week. Fast forward to the appointment. Last Thursday, Ray showed up for the service appointment. He was friendly, respectful and very knowledgeable. He helped deal with a wasp situation on the front porch. Made suggestions to help proactively keep pests out and worked quickly but efficiently inside and outside the house. He even checked that I was aware the eco friendly inside spray had a slight odor and wanted to make sure I could tolerate it before he sprayed it throughout the house. The whole experience from scheduling, invoicing, and completion of the service appointment was incredibly smooth and the people of EcoPro Services were a pleasure to communicate with. Highly recommend! read more

This is a subsequent review: The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, the little one pried open the door And they all came marching into the house straight to passion fruit yogurt, Boom Boom, Boom The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, the little said, "I'll make y'alls a plate But he didn't know that Daniele and Anthony had put out bait, So it was the last meal the ants ever ate, Boom, Boom, Boom My thanks to Daniele and Anthony. They took their time to carefully look for all possible entry ways and to explain everything that they were doing. Service was, of course, superb and professional. And clearly, only nice people are hired to work at this company. read more

Did an amazing job, we highly recommend this team to assist with pest control !!!!!!!!

Ray is always amazing, kind, courteous, professional and prompt. We are pleased with Eco Pro Services. The In2Care process greatly reduces the mosquito population without hurting bees! . read more

I had been being bitten by bugs while in bed, and I was afraid they were bedbugs. Sarah came out and did a very thorough exam and told me they were kissing bugs. Much cheaper to get rid of than bedbugs. I was so happy to hear that. Sarah was very knowledgeable about all kinds of bugs and I learned a lot. She did a lot to calm my fears and was very compassionate and supportive. Another pest control company might have told me I had bedbugs and charged the higher rate, but not Sarah. The next day Ray Dale came out to spray the bedroom for kissing bugs and spray around the outside of the house to prevent any future problems. He was very friendly and respectful of me and my property, and took the time to answer any questions I had. I have not had a problem since then. Both Ray and Sarah were so kind and supportive. I am so grateful to them for an excellent and affordable experience. I heartily recommend this company. read more

Ray came to our house and went through every room with attention to detail. Ecopro can get the pesticides that I can't as a DIY guy, and we need those because of our scorpion problem. Thanks guys! read more

EcoPro is fantastic. Sarah is just great - thoughtful, smart and runs a great business. We lived on 1.5 acres right up against forest and got lots of bugs. We had toddlers and my wife is very careful when it comes to pesticides/ chemicals. Sarah does a great job balancing keeping the house and property bug free without blitzing your life with harsh chemicals. For our house, we said no chemicals inside the house and Sarah had to figure out how to get it done with oils and other voodoo stuff, she totally pulled it off. She is a true insect expert with real degree in bugs (ornithology or something) from A&M, not just someone that bought a franchise. It shows. Plus, she rescues dogs that need help so great person too. read more

Attention to detail is very impressive and appreciated! Ray was very responsive to the issue I pointed out and came up with a game plan to resolve the problem. I'm very confident we're on the right track. read more

Fantastic service start to finish at a very reasonable price. Sarah really knows her bugs! And this is not your typical spray everywhere service, it's very intentional. Spray outside and put traps inside to see if we are dealing with anything coming in. Guessing the throught is to get them outside before they have a chance to enter. She also seems to care about not affecting beneficial species. Customer service is fantastic, was on time. We are also trying here mosquito service using a fungus. Never felt quite right about spraying. read more

I posted this review on Google 3 years ago and wanted to share it here as well. Sarah is the best! We have continued to have fantastic service from her over the years, including great communication and friendliness. She welcomes any question and is very thorough in her answer/explanation. She's fixed all our bug and rodent issues! Here's the original review: We had a MAJOR fire ant issue on the south side of our house pop up in early January 2021. The ants had started coming into our bedroom/bathroom/kitchen. Sarah responded to our request for services within 24 hours and scheduled to come out 24 hours after that! She is extremely friendly, kind, and super knowledgeable. She patiently explained everything that was going on with our situation and what steps she was going to take to eradicate the ants. The ants were pretty out of control, but she was able to get rid of a large portion of them. Late January and early February we were still getting a slow trickle of ants in the house. Each time we called Sarah, she fit us in as quick as she could to take care of the ants (at no extra cost!). At the outset, Sarah told us that it might take a while for the ant killing product to make its way throughout the colonies in our yard, so we weren't surprised when more showed up. Its now mid-March and the ant situation is more under control. We haven't had any show up inside our house in about a month, but still have a couple mounds in our yard/on the side of the house. We're confident that Sarah is someone we can count on and trust to take care of us, even though this situation has gone on longer than we wanted. I highly recommend reaching out to her with any bug issues you have! read more

Ray did a great job indoors and out. We are bug free naturally thanks to EcoPest. We highly recommend them

Sarahand all the staff have been wonderful with the original estimate process, scheduling, and keeping us posted on arrival times. Pricing is very competitive and their combined knowledge and experience make them a good choice for pest control. Sarah has a degree in Entomology and she knows her stuff!!!!!!! Ray is punctual, courteous, and very thorough! We will continue to use EcoPro for our pest control services. read more

This company keeps my home bug free. Has been for 5 plus years! Ray just came out and did a great job!

Sarah and Jailyn helped us tremendously!! We were dealing with a pest problem and Sarah was very helpful and shared her knowledge with us, which really put us at ease! Her team was great- very professional, considerate and thorough. Sarah was honest, straight forward and took her time ensuring we felt comfortable with everything we planned to do to address the problem. Would highly recommend EcoPro and we look forward to having them treat our home in the future. read more

Ray Dale with Eco Pro is great! Very patient attentive and professional. He showed up on time and was very thorough in treating the home and the exterior. Eco Pro is new to me but I am very happy so far with the service and hoping for no little critters! read more

Highly recommend EcoPro services for your pest control needs. Jailyn has been great in taking care of our issues and explaining what he's doing along the way. He is friendly, knowledgeable, and great communication when appointments are set up. I like their expertise on all things pest related and know how to take care of them without having to spray chemicals in the house, which is important to us! Give them a try! read more

EcoPro is my go-to for safe and effective pest control. Jaelyn was prompt, friendly, and forthcoming with all the answers I needed.

Sarah and team provide some of the best customer service that I have received from any service. So much so that I wish that they provided all of my services. They are attentive, nice, and explain what is going on. Can't say enough good things here! read more

Very thorough ! If any problems occur between services, Sarah will come take care of them. I highly recommend, also very friendly and knowledgeable! read more

EcoPro and their owners are amazing and have helped us control our mosquito issues around our patio and cowboy pool. We get to enjoy our backyard. read more

Arrived on time; listened to my bug concerns; Jailyn did an exceptional job for me and also gave me a report on what might contribute to an increase in where bugs hide so I can take care of it. read more

EcoPro has given me good service right from the beginning. Jailyn gave excellent service today checking all around the house and yard. He was very professional and a good communicator. I am pleased with their service. read more

Sarah was amazing!! She was very kind and professional. Sarah helped control our critter problem in under an hour! She was also very thorough in explaining causes and treatments when I voiced my critter concerns. All in all, amazing service and staff; highly recommended! read more

Sarah was so helpful! She came right out and was so knowledgeable and easy to work with. She immediately diagnosed the issue and made surcle we were comfortable. We ended up switching to them for monthly maintenance and are super happy. read more

This is a tricky review for me to write because the treatment hasn't taken place yet BUT in a phone call with Sarah it was quite obvious that Sarah knows her business, diagnosed the problem with my crepe myrtle trees and got the cure in process. As for value, being listened to is priceless and being given several options is amazing. My trees will get their therapy in about a week, meanwhile, with what I heard, I feel confident we are on the road to recovery. Yay! read more

Very professional! Anytime people in the neighborhood complain about bugs or pests mosquitoes or rats we don't have to agree with them because EcoPro takes care of us! read more

Great Service and communication from this company! informative and extremely knowledgeable. really appreciate them taking the time to listen and help me I would recommend this company to anyone in need of service! read more

Great customer service! Sarah and Danielle do a great job and it's all environmentally friendly. Haven't had too many bugs since we started with this company 3 years ago and we live in Texas! Great value for a job well done read more

Oh my gosh, I thought I had written a review years ago. So I've been using Sarah and her crew for 3? years now. I can't tell you how comforting it is to have this company protect your home from the basics and then be there when something weird happens. Ok, here's the basics. Sarah comes out regularly (I really don't know how often but it always seems like the right amount of time). She or one of her crew sprays for insects outside. They are thorough and are always proactive about asking you if you've seen anything inside or in the garage that you want them to look at. Well, here's the weird. My cat got fleas once from basking in my back yard and brought them in. I was horrified. Sarah got me on the phone immediately and explained what I needed to do in terms of vacuuming and all of this information I had no idea about. She came over the next week to check if there were any still alive. She kept touching base with me. Another weird happened a few days ago. My HVAC person found evidence of some kind of animal in my attic. I had been hearing noises, but just thought they were squirrels on the roof. I texted Sarah. She texted back within an hour saying when do you want me to come by? She just was in my attic and assessed what was going on and we have a plan. So here's the deal. Imagine the nicest person you've ever met who is also the smartest person at their job. read more

LOVE Sarah! Talk about someone being knowledgable about bugs. She's just awesome! I noticed her spraying my neighbors house so I got her business card and as soon as the hot weather hit, we started getting annoying roly poly's and small spiders. Within the week, Sarah was at our doorstep. She did a thorough check of all over door frames leading to outside to determine what additional steps we could take to fortify our door besides bug spray. She made several recommendations and dang it, they worked! Before I was able to add the corner seals, I noticed a significant reduction in bugs from her spray. Upon adding the corner seals, bug intrusion has been almost non-existent. Sarah has a wonderful personality, her costs are reasonable, and my cats just loved her. Plus, depending on if you choose synthetic or eco friendly, she will put you on a 2-3 month cycle. She really is the best! read more

Best pest company ever! Sarah is so experienced and you can't beat the eco friendly low toxic treatments when you have kids and pets! Highly recommend her! read more

EcoPro Services, LLC. I highly recommend EcoPro Services! Sarah, the owner, has a degree in Entomology from Texas A&M and worked with a very well known pest control company for several years before starting her own company. EcoPro treats anything from bed bugs to setting up mosquito control. Support women owned business and call Sarah Musselman (512) 981-7997 read more

I have been using EcoPro for many years and am always extremely satisfied with the service. Sarah is always on top of things and has always solved any bug or rodent issues we've had. She is friendly, reliable and just a pleasure to do business with. read more

Sarah gives you the personal touch that we didn't get with a bigger company like Terminix. She's helped us through roaches, bed bugs, and rodents!! She's extremely knowledgeable! read more

Sarah is true professional. She is a fountain of knowledge and has the patience of a saint answering any and all questions regarding bugs and local fauna and wildlife in layman's terms. She is very conscious of the effect of pest control treatments to the eco system, the environment, humans and my pets so I know we are all in safe hands with the eco safe products she uses and her professional advice. Reliable, friendly, thorough. I highly recommend Sarah for a year round, worry free, pest free home. read more

These guys are great. Very courteous and professional service. Thanks for getting rid of our fire ants

Sarah is the best! She came out on a Friday night after she'd already been working all day to treat my fire ant problem. She is so friendly and knowledgeable, I would highly recommend this company for any of your pest control needs!! She made suggestions of ways i could prevent a similar problem in the future, as well. Thank you Sarah! read more