Brent C was great, he was polite and right on time. We had quick responses and he was in and out in…read moreno time.

Their policy clearly states that "ant mounds will be treated during your quarterly pest treatment."…read moreHowever, my ant mound was not handled during the service. When I contacted customer service, they refused to fix the issue and instead wanted me to pay an additional $50 for granules. They do not follow their own policy and try to charge extra for services that should already be included. Very disappointed. Giving 2 stars since they got nice technicians **************************************************** Responding to the owner: The representative did not offer to come back initially. In our email conversation, I even referenced your company's own policy to show that this should have been covered as part of the in-between service. However, the customer service representative kept denying responsibility and refused to acknowledge what the policy clearly states. At that point, I was already extremely frustrated and disappointed with how the situation was handled, which is why I decided to cancel the pest control service altogether. It was a while later, the owner reached out and offered a one-time comeback. By then, I no longer wanted to continue with the service.

Chris Johnson was an incredible help throughout the entire process. After getting conflicting…read moreinformation from larger pest control companies, Chris took the time to thoroughly inspect everything and correctly identify issues that others completely missed -- ultimately saving us thousands of dollars. Not only is he extremely knowledgeable and professional, but he's also genuinely honest and cares about helping people instead of upselling unnecessary services. That level of integrity is hard to find these days. I highly recommend Chris and his company to anyone needing pest control services. We'll absolutely be using him going forward.

We did a termite treatment as we found termites at our property line and it was reasonably priced…read moreand the tech was great.

Parker has been fantastic to work with for years now. My property backs up to a state park and…read morewithout a monthly treatment the critters really take over. Could not recommend more!

Following up. 2 years later and Parker remains a responsive and high-quality pest control provider…read morein Austin. Fair and competitive pricing and doesn't try to rip off customers for a one time gain. Understands the value of loyalty and developing business relationships. I highly recommend (still) and look forward to sending him more business! Thanks Bug State!

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

Bad customer service but followed up with decent customer service so iffy at best. We have moved on…read morefrom them.

Shawn is amazing! He is always consistant and on time. We never have problems with bugs thanks to…read moreShawn. Michaela is always a pleasure to work with as well!

They cover my business. David B always comes out and does a wonderful job for us. We're in a bad…read morearea in the country and whatever he does keeps us from having too many problems.

Called and got someone to our home a couple days later. Allan was on time, friendly and very…read morepatient explaining the process and what we should expect, as well as giving advice on how to prevent a recurrance of those ants getting in the home. So far, so good and there are no pests in or around our home. The payment plan was resonable for the peace of mind we get of not having pests as neighbors LOL! Definitely will use them again.

Every year I get raised 10%. They do answer their phones…read morefor issues of scheduling. They do reply to emails. Once scheduled, they do come on time.

Markel was our service provider from Bulwark. He was on time and spent time investigating the root…read morecause of our red ant issue and treated the areas with the same care and concern that we would at our house. I highly recommend Markel and would request him moving forward.

April 14: Update after Bulwark replied to this review…read more I received three follow up phone calls after I declined the service, not one call. The last one was two days ago. That's three calls too many. ~*~ If you enjoy receiving phone calls every day about a service you have already declined, this is the company for you. I reached out to four companies via Yelp for quotes for a termite inspection. 3 out of the 4 companies replied with an actual quote. Bulwark had to speak to me to give me a quote. They then proceeded to call me every day for several days, wanting to find out if I was hiring them. I had already written them declining the service and asking that they take me off their list. I just got another phone call. That's enough.

Alex was on time, communicative, and professional. He listened and understood my concerns. It's…read morebeen a couple of days since the appointment and so far so good. Thank you Alex, especially for bringing the outside AC unit PVC pipe leakage issue to my attention. See you in August! Best regards, Milan Pack

Pest arrest is the best! Alex and his team have been providing my home with pest control for almost…read more2 years. Super easy to schedule and reschedule with. We moved and continued to use Pest Arrest for our pest control needs. They offer affordable/competitive prices and it's a great value!

I was a long time customer of Blue Planet Pest Control who retired and sold their business to…read moreDomain Pest Control. Unfortunately, Domain Pest Control does not use diatomaceous earth or essential oils like Blue Planet did. Sarah misdiagnosed my insect pictures as Carpenter ants. Barefoot Mosquito & Pest Control has an entomologist with a bachelor's degree and correctly ascertained the insects to be a type of fly. Domain Pest Control has a minimum one year contract. Barefoot Mosquito & Pest Control has a minimum contract of three treatments every 21 days for Mosquitoes & variant flies.

Been using Domain since I moved in 2019 and will not change pest control companies! Great prices…read moreand fantastic customer service. Since we've used them we haven't had any issues with pests. They spray thoroughly and use pet and kid safe products. Definitely recommend to family and friends!

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

I called to cancel my service due to moving out of their service area, with a couple months left on…read morethe contract. Most businesses would be understanding of this, but X Out tried to make me feel guilty, and threatened to send me to collections if I didn't pay for services I would not be receiving. I let them know I would dispute any charges with my bank, before having them say they would "cancel out fees" if I "wanted to do business that way." We'll see what happens. While the service was of acceptable quality, the experience of dealing with something that should be a simple understanding of circumstances changing was not. The person I spoke with was named TJ, and I'd recommend his employers have a conversation with him about how he represents their business.