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    White Knight Pest Control

    2.5 (435 reviews)
    Closed 8:00 am - 5:00 pm

    Services - White Knight Pest Control

    Pest preventative services

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    Rude and Unprofessional Sales Rep Andy Wunder

    I reached out to White Knight near Bertram, TX to have my home sprayed. The sales rep, Andy Wunder, immediately tried to push me into an $80/month subscription plan. I told him I only wanted a one-time service, and he quoted me $149. I scheduled the appointment -- but then he sent me a contract for a recurring $149 every two months. I reminded him again that I only wanted a single service. His response was: "I'll cancel your account... When bugs are dying they lay eggs to help them survive so you NEVER want to do a one-time service, you will have an infestation... Just enjoy them." When I asked if this was really how he responds to customers who decline a subscription, I told him I would take my business elsewhere. His reply? "Oh, did I hurt your feelings? Darn..." This was completely unprofessional and disrespectful. I was referred to White Knight by a friend and would have gladly paid the $149 for a one-time service. Instead, I was met with sarcasm and hostility simply because I didn't agree to a $1,000/year contract. If this is how their representatives treat potential customers, I will be taking my business elsewhere -- and I encourage others to think twice before working with this company.

    Termite contraptions just thrown on the ground after I refused entry to my home.
    K W.

    I should have stayed with HOME TEAM. Sales guy with White Knight signed us up with a special discount for the year. We were clear we had a dog. 1st treatment, the man was extremely rude about our dog. He said we either needed to lock her in a kennel or in a room. He demanded my husband stop her from barking (she was behind a closed door and no where near him. She is a scared rescue.) We had advised we would put the dog out back when he needed to come in, and that seemed to be an issue. The 2nd and 3rd trips seemed to be good, and he caught wasps nests that weren't caught on the 1st treatment. The 4th treatment was termite. We were only advised it was outdoors, otherwise for safety (and to handle our dog) my husband would be home. The service outdoors wasn't even completed (never even went in my backyard, contraptions were untouched) before he asked to come inside. (Pictures show he just dropped the termite contraptions all over our property, because I refused entry to my home for my safety.) The 4th guy did not have White Knight shirt or sign on his truck. My husband called and asked why did you need to come inside, and could not get a clear answer or even to ask why this was not properly communicated. During this call a supervisor hung up on him, because she could not answer the question. We called again, and got to a manager and she refused to let my husband authorize for me to speak to them. They also charge you $179 to break the contract, when they didn't provide the service and communicate properly. White Knight breaks contracts and forces you to pay for it. DO NOT USE THIS COMPANY. (And no it doesn't matter you collected a video using AI when you didn't communicate or even complete the service.)

    This is prove of payment for October when I initiated service.

    TERRIBLE!! I will add prove of my contract along with dates of emails I received when I made payments and the company trying then successfully charging my card early. I called them to request a refund so I can be able to pay other necessities which they told me that they were gonna submit a refund request and I never heard back so I called two weeks later to see what was going on and I was told that they had came to the conclusion that they could not refund my card back, but they can leave the payment as a balance for a future charge. I called to cancelled since they were in breach of contract charging me early on, they did not accept their mistake in scheduling a FULL service and trying to charge me for it early. They told me I am still expected to pay the $297.69 for cancelling before my 12 months. WHICH IS NOT FAIR, given I made my payments I am only cancelling because they made mistakes and wouldn't refund me back and ALSO HAVE NOT CAME TO DO A FULL SERVICE IN FEBRUARY.

    I was already charged on the same day I canceled, and then they charged me three more times for not giving 30 days' notice.

    This is the worst company I've ever dealt with. Don't be tricked by their customer service when you sign up; they'll hit you with unnecessary fees. When you call to ask about these charges, they treat you like you don't know what you're talking about. You can tell from how their so-called customer service reps talk to you, it's apparent they deal with a lot of unhappy customers. On the same day I called to cancel my service, the rep told me I'd be charged $35 for giving less than a month's notice and I got charged. I tried to cancel back in January, but they convinced me to stick with them, which was a huge mistake. Luckily, I called my credit card company to stop any future charges. Just the other day, I got an email saying I owe three more payments of $35 for not giving 30 days' notice. Now, I'm getting texts saying they'll start charging me late fees. Avoid this pest control company at all costs if you want peace of mind and don't want to get scammed out of your hard-earned money when you try to cancel. On top of all this nonsense, I still have a bug problem and had to buy spray from Amazon to deal with it. If you care about your peace of mind, do yourself a favor and run from this company.

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    2 months ago

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    11 months ago

    Good service. Thomas and Rich (I think) are good representatives for your company. They are thorough and imformative.

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    Review Highlights - White Knight Pest Control

    I've had other quite nine pest control employees come over to my house, but the song man did a thorough job.

    Mentioned in 5 reviews

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    This is a subsequent review:…read more The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, hurrah, hurrah, The ants came marching four by four, the little one pried open the door And they all came marching into the house straight to passion fruit yogurt, Boom Boom, Boom The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, hurrah, hurrah, The ants came marching eight by eight, the little said, "I'll make y'alls a plate But he didn't know that Daniele and Anthony had put out bait, So it was the last meal the ants ever ate, Boom, Boom, Boom My thanks to Daniele and Anthony. They took their time to carefully look for all possible entry ways and to explain everything that they were doing. Service was, of course, superb and professional. And clearly, only nice people are hired to work at this company.

    Before we moved into our house I started researching pest control services that had less toxic…read moreoptions for pets and people. I asked for a quote via Yelp on a Sunday but did not expect to get a response until Monday. To my surprise the owner, Sarah reached out almost immediately and answered my questions and sent a quote. I was honestly shocked at how easy it was to get the information I needed and the appointment set up for just a day after we got the keys to our home that week. Fast forward to the appointment. Last Thursday, Ray showed up for the service appointment. He was friendly, respectful and very knowledgeable. He helped deal with a wasp situation on the front porch. Made suggestions to help proactively keep pests out and worked quickly but efficiently inside and outside the house. He even checked that I was aware the eco friendly inside spray had a slight odor and wanted to make sure I could tolerate it before he sprayed it throughout the house. The whole experience from scheduling, invoicing, and completion of the service appointment was incredibly smooth and the people of EcoPro Services were a pleasure to communicate with. Highly recommend!

    White Knight Pest Control - pest_control - Updated May 2026

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