Five-Star Review: Exceptional Service for 7 Years! We have been using Barefoot Mosquito & Pest Control for seven years now, and their service remains consistently exceptional. What really sets them apart is their transparency and professionalism. I love receiving the detailed service reports after every visit. They include clear pictures and a thorough explanation from the technician--like Ethan Green today--detailing exactly what areas were treated and which products were used. Whether it's dusting the eaves for wasps or creating a solid barrier around the foundation, they are meticulous and professional. It is rare to find a company that maintains this level of quality for nearly a decade. If you want a pest control team that is reliable and keeps you informed, I highly recommend Barefoot read more

The mosquito services is a trap. I paid almost $200 for the first month, then they are going to charge me $105 every month till the end of October. And after the service, I am still surrounded by mosquitoes when sitting on my deck. Totally a scam. When I said I want to cancel my mosquito service, they said I have to pay a fine $400 to cancel my contract. It's such a scam!!! read more

This review is specifically on the mosquito control services as the company's pest control services are solid (hence the 2 stars). In addition, this review is related to the business rather than the specific people that come. The folks that have come have always been polite, conscientious and helpful! Unfortunately, Barefoot skirts its mosquito control guarantees and "free boosters" if it's not working effectively, by simply not responding to communications or delaying responses to communication. By doing so, the business can simply procrastinate and wait until the next paid treatment. That allows the business to never actually control the mosquito situation while continuing to get paid on a regular basis. It's like paying for mosquito insurance but the insurance doesn't work! Ouch, therefore, we're paying the cost of the mosquito service while not seeing much value at all. read more

Alex did a great job and is very friendly and professional. I would certainly love for her to come back for the future quarterly pest control services at my house. I also highly recommend this company for your pest control needs. read more

Too big to care about customers. Extremely poor choice for elderly. They will send one paper bill. 60 days later the next written communication is collections. They will tell you they send texts, leave voicemails...none of that means anything to someone elderly who doesn't even know what text is. Standard Operating Procedure is another paper bill at 30 days, 60 days, 90 days. Had my very elderly parents received a second written notice, it would have been paid. But, their second written notice was collections. Calling does no good. They do not care...at all. And they will not forward your concern upward to someone with actual decision-making authority who could rethink their policy. read more

Your Review: (5 Stars)Michael did a fantastic job. He gave me some very good advice about the rodent bait traps. Michael also went out of his way to make sure I received my traps on that day, he personally picked them up and place them where we discussed. 5 stars to Barefoot Mosquito for hiring a great technician read more

First, this company charged my wife's credit card for services not rendered. We found out that they took over ACI in our area, so decided to give them a try. Poor service compared to ACI. We paid for that service and then they tried to charge us again. We have canceled and had the charge taken off, but they say we still owe them. If you are counting, we have had three charges from this company for one service and the one service we had was poor. read more

DO NOT RECOMMEND. We canceled service in May, but a technician still showed up in August. We refused the service, but they still charged us for a non-service. DO NOT USE AUTO-PAY with Barefoot Mosquito & Pest Control. read more

Cody did a great job and went above and beyond to make sure our job was done right. Please send Cody every time. He did a fantastic job. We had quite a bit of trouble with the scheduling taking over a month to get the appointment scheduled. We were actually going to cancel but because of this experience with Cody we decided to keep our services read more

Absolute worst pest control company that we have ever been involved with! 20+ year customer through Bob Jenkins (San Antonio) and ACI Pest Control (Marble Falls). Barefoot purchased these two companies, and ever since the purchase they have failed miserably! We LOVED Bob Jenkins and ACI - both excellent service... and now Barefoot comes in - DISASTER! We've had our CC on file for years, and Barefoot turned us in for collections?!!!! WTH. No phone call. They sent us emails that were never opened because it went to our spam so we had no idea our payment was not being applied. No letter - nothing! How about a PHONE CALL? not one call made to us. Only call we got was from a collection agency!!! I called to ask what in the word was going on - first off hard to get a hold of anyone, and then to be met with rude service. They made me feel like I am some degenerate that does not pay their bill!!!! I immediately cancelled my service, and paid the outstanding balance. TODAY, I find out Barefoot turned me in again?!!!! What the hell. This is insane. Absolute worst experience ever. Service terrible. In fact one of the employees I spoke with said - well ma'am... new ownership some things do not work correctly for awhile. What an absolute disaster ! read more

I would give zero stars if I could. Barefoot Mosquito billed me for a service that was never scheduled and never performed. To make matters worse, they sent my account to collections without providing any proof of service. At the time they claim to have serviced my home, I was out of town, so it was impossible for anything to have been done. This is not just bad customer service--it's unethical business practice. Instead of addressing the mistake, they escalated it to collections, putting my credit and reputation at risk for something I never authorized or received. If you value transparency, honesty, and accountability, stay far away from this company. I'm currently disputing the charges and demanding they retract the collections action. read more

We had the same problem as many others on yelp in that we cancelled our service and they still came back the next year and charged us for an unrequested visit. read more

Barefoot took over ACI pest control in Marble Falls. We personally called and canceled our service that was never on a set schedule. A few weeks later we had a man do a brief walk around our house and pretended to spray. I called while he was there on camera and told them we had canceled service. I was told we would not receive a bill and they would not return unless we requested. We received a bill and I have called and disputed as well as sent an email. Now they have sent us to collections. Do not use this company! This is a common practice for the Llano Co area!!! read more

Had a great experience and for a reasonable price with Barefoot Mosquito. Had a wasp problem on my front porch and mosquito problem on my back porch. Mario was extremely professional and kind, they were able to get me scheduled same day for my first service and I saw the effects almost immediately. Gave me instructions for what to do if I noticed anything returning or any recurring problems and have a guarantee to come back and check on it included in your package. Overall very happy & can't wait to continue to see the results. Thanks Mario & team! read more

They come and spray my neighbors lawn and the kids and family have to go inside to not breath their insecticide in for several hours. And it doesn't work, our neighbor and we still have mosquitos. This morning one of their trucks almost crashed into our car while we were going straight on green and they ignored they had a yield on green to turn left. So, on top of spraying chemicals throughout the community they can't even pay attention to basic traffic laws. Seems like a great company! read more

No longer recommend. Good experience while I used them from 2022 to 2024, but came back for more money a year later after they had told me I was all paid up and owed nothing more. Make sure you get everything in writing when you cancel. read more

Terrible company. Don't waste your time- they are completely ineffective for pests of all kinds- ants, millipedes, spiders, springtails, scorpions etc. Despite having Mosquito in their name, their treatments are pointless- I've never had so many bites in my life. We had them retreat a few times for pests and still ineffective. While the technicians that come out are nice, the manager (in Austin) could care less and is very rude. Don't waste your time or money. You will eventually be paying another company to get the job done. And there are plenty of actually effective pest companies in the Austin area that also take care of their customers. read more

Barefoot Mosquito & Pest Control - Pest Control Near Me - Austin, Texas

See all

Honesty. I had hornets and yellow jackets inside of my kitchen. I plugged the broken mortar joint that was the entry point. The technician came out for five minutes and claimed that he sprayed. I killed more wasp than the spray. The problem got worse, so I hired another company. I don't trust Barefoot! The technician showed me two active wasp nests along the eave of the residence. I took a video of the nests. The technician sprayed and the next day I saw positive results. Barefoot technician said that he treated the eave of the residence, per invoice, which was not true. read more

Quality services and experts technicians. I like that they respondes and arrives on time. I recommend: Christopher. read more

I returned to this vendor after they said they resolved their scheduling issues, and, as usual, the service was great. However, rather than sending me an invoice, they sent me to collections. Now I have a collections bill with surcharges which doesn't accept online payments and Barefoot says they can't take my payment because they sent me to collections. This company has administrative problems they need to address. read more

Daniel was very professional and answered all my questions when he treated our trees and shrubs

Terrible customer service overpriced for what they offer. If you are a customer good luck leaving because I have been trying for over a week to cancel their service. Dallas area is the zone we are in. Just awful! read more

This company is horrible. They used my card without authorization a year after a service we had and had paid for that same day a year ago in 2024.! They gave us the run around and wouldn't work with us to figure out why they surprised us with ANOTHER bill on our Visa Card 1 YEAR LATER. They ignored our respectful phone calls after they heard what happened to us! I wonder who in their office used our card and make $600.00, scam....BEWARE ! read more

TERRIBLE COMPANY. faked a 5 star review when I was challenging them for sneaking a charge to my credit card because I had to have them come out a second time because first service was ineffective!!! DO NOT GIVE THEM YOUR CREDIT CARD NUMBWER!!!! read more

Not sure how this company is still in business. Definite lack of oversight and horrible communication. This company will bill for services and accounts unauthorized. Beware. They will not even respond to basic questions of who they are, let alone if you agreed to services beforehand. Perplexed and confused would be the right words to describe their business practices. I've never seen such a racket. Folks, use caution and use someone that will actually communicate and be responsive. If I've had this much issue not even asking or agreeing to services, just think what you will be in for. read more

I was a customer with Barefoot since 2019 but recently their customer service has been disappointing. They don't seem to care if you are happy or care if they retain customers. On the website they promise to take care of mosquitos if the full service did not get rid of them. In previous years they would come back and do a booster spray if the pests are still buzzing about. Unfortunately, this year they only offered to come back a week early at my cost. They spray every 3 weeks which becomes very expensive during mosquito season. Especially if it doesn't work and they offer to come every 2 weeks. It is about $118 per treatment with tax. If it worked that is money well spent to enjoy the backyard. But if it doesn't work then you definitely feel like you are throwing money away. The other problem is that the spray does kill butterflies and bees. I watched 3 butterflies die in the last 2 weeks. I had one large tree with flower blooms with bees that were seemingly happy. They disappeared after the last treatment. I had asked the tech to not spray any flowers. I am going to try other mosquito treatments. I definitely never want to give money to Barefoot again. read more

They do all of our pest control services including mosquito and flea spraying. Not only is the staff both in the office as well as the field very responsive and friendly but we have been thrilled with the fact that we've only seen butterflies seen around our new construction home (even with all of the other homes being built around us) but we've had zero insects in our home! Their prices were better than any of the other companies I contacted as well. I definitely recommend them! read more

We've been longtime customers, with our house and a rental house. Last April, our tenant told the tech that she is seeing cockroaches in the dishwasher. He told her there was nothing they could do about that. Now, 3 months later, they have cockroaches in the walls in the kitchen. BM sent a tech out and confirmed it's American cockroaches. I've asked BM for a retreatment or, at least , for them to take some responsibility because they did nothing to fix the problem in April. It's been a week, and I've called 4 times over 4 days, and they keep telling me they have to talk to a manager. Today, I said I'm tired of waiting and I'm ready to go to another company and to write a review telling people to beware!!! The lady on the phone didn't offer anything, not a phone call from a manager... nothing! So I would tell people to stay away. Terrible customer service! We will never use them again!!! read more

We have been using Barefoot Mosquito for about 5 years. They often can't find our gate code in their records and knock on the front door. Today the technician pushed through our driveway gate and bent it. He knocked on the back door without equipment which sounds higher suspect to me. My wife was home and met him at the back door behind the locked gate. Beware of this company. read more

I've had barefoot mosquito coming for years now ever since we purchased our home in Cedar Park. Daniel Machuca stopped by today to provide service and he was so pleasant to interact with on the occasion when I actually am home to say hi to the tech coming to service us! He got mosquito treatment going and also our normal pest control and was super friendly as well! We always love the professional staff on call that helps whenever we have issues and can't imagine not having them around! Thank you!! read more

We've been using Barefoot for over a year now and they have been awesome! Every tech that has come out has been courteous, professional, and patient with all of our home's needs and our concerns. Even pausing and switching service to the new location when we moved was super easy and customer service was happy to help. One thing I really appreciate is that they will ring the doorbell, then step back and wait so they are not immediately in front of the door when I open it. It's a very subtle move and doesn't make them any money, but it shows so much respect for customer safety and comfort especially for women. Special shoutout to Zane for taking the extra effort to fully clean out so many wasp nests (in hard to reach spots!) for us. Thank you Barefoot, see you again soon! read more

Barefoot Mosquito is the best. Chris is super friendly and did a great job treating our house!

I use barefoot every month to keep the chiggers, ticks and mosquitoes at bay. My latest technician that came out is seriously the best. Kudos Alain B. He took his time and did a fantastic job. I hope they continue to send him to my home. read more

Very horrible communication they look to just get your money always servicing in the rain or cold weather when I told them not too. Overall would not recommend read more

Would give zero if possible! I'm in OKC metro and Barefoot bought out Acenitec. The service from Barefoot just gets worse and worse, and I will no long use after this year ends. They do a monthly pest yard treatment (for fleas, ticks, and mosquitoes). Acenitec sent the same tech time after time. Barefoot has sent a different person every time, and they flat out can't figure out what part of the yard to spray without me walking them through it (WITHIN THE FENCED AREA--not hard!). They also do the fertilizer/weed control. Again, never the same tech twice, and even though my account says "not of Fridays" they continually schedule for Fri and I have to call to change it. My account says "call before you come" so the dogs are inside and gates unlocked. They wait and call when they're sitting in my driveway. Not helpful! They're terrible about closing gates behind themselves. If you opened it, then CLOSE it! Today I tried calling about a treatment scheduled for today to verify it, and the first call didn't get answered so I left a message which they are supposed to return. Two hours later (and counting) the call has never been returned. I called a second time and this time just stayed on hold. I'm at 38 min and holding. If they can't answer phones and can't follow SIMPLE instructions, they can't continue having my business, and they sure don't deserve to have anyone else's. Furthermore, if they're this horrible, they shouldn't be working around chemicals anyway. HORRIBLE company. RUN FAR, RUN FAST. Stay away from them. And the fact that they claim 5 star in OKC I'd be willing to bet is completely bogus. That was the rating Acenitec earned. But definitely not the rating Barefoot gets! read more

We like using Barefoot because it appears to be a safe alternative for mosquito control that doesn't harm the wildlife or our pets and we think that holds true. Sometimes we have to call out for a respray when the mosquitoes return too quickly but the company always obliges. The crews are always nice and helpful. We just had a fantastic job done by Alain B who really worked hard on the areas we wanted to focus on and went above and beyond in other areas too that he identified as potential sources of mosquitoes. read more

Three cheers for Alain. I'll certainly request him for all future visits. Very nice, very courteous. As this was our first time to have the mosquito treatment, he explained everything and even went the extra mile to give special attention to some of the troublesome area of our yard. read more

Terrible communication, sloppy application of indoor treatment (stained my concrete floors), and last-minute notice when they're coming out to do a treatment (e.g., email sent on a Friday afternoon that they will come out on Saturday, the next day!). Too bad if if you have an event in your yard on that day. When I called and emailed to say that wouldn't work, no one responded. Of course, they didn't: because they emailed on a Friday afternoon, the office was closed by the time I received it. I've been back and forth with Barefoot for years trying to get more than a day's notice before they come out. For a while they did email me with decent notice but then reverted to last-minute emails again. This last time was the last straw; I couldn't reach them and had to be on high alert to ensure the tech didn't spray my yard (while I preparing to host a Saturday event, which caused totally avoidable stress). I've been a customer of Barefoot for more than 5 years. I emailed them to explain what had happened and that I was canceling service. Their response? Crickets. Not worth the time, money, or aggravation. I wish I'd canceled Barefoot Mosquito years ago. read more

The guys who come to your home and do the treatments are great, but the company is horrible.

Alain was courteous and explained the work in good detail. He was thorough in spreading the oil evenly around the property and careful in checking for dead vegetation and standing water. After he completed his work, he provided a summary of what was done and assured me that no mosquito activity was present and showed me how the oil was effectively providing a barrier. I highly recommend Alain for future projects with Barefoot and look forward to working with him again. read more