Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

I highly recommend Absolute Pest Management. They covered up the holes where the raccoons were…read moregetting in and did an amazing job. Not cheap but well worth it

Competitive price, they installed traps and returned 3x afterwards. Good job and my tenant also…read morethanks you!

Five-Star Review: Exceptional Service for 7 Years! We have…read morebeen using Barefoot Mosquito & Pest Control for seven years now, and their service remains consistently exceptional. What really sets them apart is their transparency and professionalism. I love receiving the detailed service reports after every visit. They include clear pictures and a thorough explanation from the technician--like Ethan Green today--detailing exactly what areas were treated and which products were used. Whether it's dusting the eaves for wasps or creating a solid barrier around the foundation, they are meticulous and professional. It is rare to find a company that maintains this level of quality for nearly a decade. If you want a pest control team that is reliable and keeps you informed, I highly recommend Barefoot

READ ALL THE REVIEWS ONLINE. My situation is not singular. There are many reviews of negative…read moreissues for customers with this company. Contracts suggest consideration of a good relationship between customer and business would be upheld. Absolutely horrible service on the very first appointment. I took off work to be avail for the two hour service window. No communication from them- they just did not show up. I called twice to inquire. Tech finally arrived 4:45pm as company over scheduled him. They used product we did not want around our pets. I worked for weeks (8 phone calls) to resolve this with them and they charged us $500+ service cancellation fee. I then got a notice they were sending my account to collections if we did not immediately pay the $500 fee. Customers satisfaction is not their goal.

We've been happy customers of Stride since June 2018 and can safely say that Stride is a top pest…read morecontrol service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and they'll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, they'll come out and re-treat (usually for free) - we cannot recommend Stride enough, if you're on the fence and reading this right now, you won't make the wrong decision to go with Stride. All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we've mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineer's dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton! Stride really cares about their customers, and they do a killer job. There's a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.

Well, it's been one year later. The good news is that the carpenter ants are gone, although they…read moredid briefly come back between treatments, but they have not made a reappearance since. I do not see any more termite activity either. So the big question is, was it worth the cost? Well that depends on your finances and whether you can spare the $53+ monthly charge for 4 annual visits. We decided to cancel after a year to cut back on some expenses. And as I mentioned in the previous review, you'll get a text, which gives you the opportunity to also leave review and a tip. Overall, the service did what it was supposed to. They can also come out to do a single treatment which we will keep in mind.

Initial Impression and Installation:…read more Initially, the job by Attic Wrangler looked great, and we were pleased with the attic restoration. We hired them before our baby was born in December 2023, under the impression that the rat problem would be solved before the baby's arrival. However, our satisfaction was short-lived as the rats returned shortly after the work was completed, rendering all the good work useless. This became an ongoing problem for over a year, to the point where Attic Wrangler admitted they didn't know where the rats were coming from and suggested we hire another company. Stress and Health Concerns: This ongoing issue has caused immense stress and health concerns for our family, especially with a newborn in the house. The smell of dead rats became a common occurrence over the course of a year, making our living conditions unbearable. It got so bad that we seriously considered leaving our home and renting somewhere else. The constant rat activity and foul odors significantly impacted our quality of life and peace of mind. Warranty and Lack of Response: Mr. Kellso promised a so-called warranty in the event that the rats did return, assuring us that we would be covered. This promise turned out to be a complete lie, as Mr. Kellso has gone MIA, not responding to any of our communications. Timeline of Major Events and Failures: June 2023: Hired Attic Wrangler to remove rats and restore attic before our baby was born. Despite several visits, the problem was never resolved. July 16, 2023: Reported hearing noises again. Mr. Kellso scheduled a follow-up check. July 21, 2023: Appointment rescheduled last minute due to Mr. Kellso's accident. October 6, 2023: Mr. Kellso missed the scheduled visit, citing a job in San Antonio. October 15, 2023: Notified Mr. Kellso of multiple rats; requested additional traps. November 3, 2023: Continued rat activity. Mr. Kellso was inconsistent with visits. December 2023: Baby born. December 26, 2023: Requested smaller traps due to continuous activity. January 19, 2024: Multiple rats still present; ongoing trap issues. February 11, 2024: Informed Mr. Kellso of foul smell from dead rats; newborn in the house. Mr. Kellso delayed visit until he returned from Minnesota. March 23, 2024: Rats returned after a month of no activity. Mr. Kellso failed to solve the problem. April 27, 2024: Mr. Kellso agreed to visit but requested rescheduling multiple times. May 3, 2024: Rats were still present, traps were missing or ineffective. July 2024: Rats continue to infest our attic, and Mr. Kellso suggested hiring another company. Issues with Service and Attempted Resolution We knew of rat activity because we had multiple cameras surveying the attic. Mr. Kellso did make an effort to try new methods during some visits, but nothing made an impact. He was highly inconsistent with visits and often rescheduled at the last minute. Despite our patience, he failed to solve the rat problem. Moreover, after suggesting we hire another company, Mr. Kellso stopped replying to our texts and phone calls. We attempted to be very reasonable and figure out a compromise by asking Mr. Kellso to refund a portion of his work so that we could apply it towards hiring a new company. We even offered to ensure he would still be paid for a percentage of his efforts. However, we received literally zero response from him. This lack of communication and accountability is infuriating. Conclusion: We are now out $6,000 and back to square one with rats in the attic and soiled insulation. We also need to pay another company to redo the work. This has caused immense stress, especially with a newborn in the house. Attic Wrangler's service was a complete failure, and Mr. Kellso's unprofessionalism and lack of responsiveness were unacceptable. If we cannot work things out soon, we will be forced to pursue legal action. I strongly advise against using their services.

Just Hire Them! I called these guys and they came out Immediately! I told them I was hearing a…read morebunch of noise in my attic and these guys didn't waste anytime. They got up there and caught multiple rats. Thanks Guys!

Smart Living came to our house in response to an ant issue. At first they were very responsive and…read moreeven came out on a Sunday (1/12). They were 90 minutes late but that's fine for a last-minute booking. The guys were friendly in person but did say a few things that made us think they were pretty new to this. Unfortunately, the treatment did not work. They said we'd see a bunch of ants come out and die, but we did not see that and instead still had live ants still on Thursday (1/16). I reached out again to John and he said someone would come out on 1/19 between 1-3pm. At 3:45 on 1/19 I asked for an ETA and John said one tech called in so they were behind. I asked to have them come on 1/22 anytime between 9a-1p On 1/22 at 10a I asked to confirm and John said I was on the route. They no-showed. At 4:15 I asked when I could expect them. No answer. At 5:45 I asked for a refund since they missed two separate appointment and I now want to call someone else in to help with the ants. John saw the message and didn't respond. This guy left me on read on business outreach. My husband and I both reached out and said we'd like to get a response before leaving reviews. I'm pretty sure John blocked us both. Smart Living asked for my review multiple times, so here it is: as far as I'm concerned they stole $200 from me.

FAKE COMPANY! I originally gave this company five stars because they came out the very next day and…read moresaid that they covered German roaches and mosquitoes, which almost every other company did not cover. They were also cheaper than the others, which is when I should have known better. They came out the first time, and did what they needed to do. What they did actually worked. I didn't see roaches for a few months. I assumed they were a legitimate company, so I unfortunately paid for the whole year. That was the last I heard of them. They never came out for my second appointment, and the phone number is no longer in service. They went all out by creating a website, a Facebook profile, getting on Yelp, but the reality is that this company does not really exist.

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

We have used X Out for several years & can't say enough good things about them. Top notch service &…read morethe techs are all really professional.