I was downtown and my car wouldn't start! My battery was dead. I saw an Andy Howard truck nearby. I…read morewaved at him and Bryce didn't even think twice - he pulled up and helped me jump start my car. Thanks Bryce!

I called and they set up my appointment quickly. Great service and very accommodating…read more The initial cost is a little high but they explain that reoccurring trips would be cheaper. Since they've sprayed my home, the bugs have disappeared. Andy Howard is tried and true.

Kil-a-bug did a great job when we found our house had termites. It is a family run business, and…read morethey have been in business for over 30 years. I felt more comfortable having Aurther or his nephew come to my house than a random guy since my husband was out of town.

Kil-a-Bug is a wonderful resource. Their customer service skills can not be beat. They are…read moreknowledgeable, friendly, and fast. I can't imagine my workplace without them.

Switched to Rampart a few months ago and so glad we did! Love that you can schedule on line, get…read morereminders on line and pay your bill on line. Makes it all quite convenient. We are on a quarterly schedule and since switching to this company have not seen ANY see any critters anywhere! They are very professional and explain what we need and why it is needed. The amount of time spent with me explaining the services that were preformed was very much appreciated. if you want a company that is honest, competent and cares about your time as much as theirs, these are your guys! I have had always had exterminators come to my house, but feel like I have found the company that I can keep until I leave Austin,, or Austin has no more bugs...

We called these guys when we found a mouse in the house and they fixed that issue and we signed on…read morefor regular pest control. Haven't seen a critter since. They are timely, and communicate well and their pricing is really competitive to some other bids we got. They are honest too and will tell us if there's a DIY fix that would save us a little money. Highly recommend!

I needed help in a hurry. Bees were coming into the house, and fast. I called my current pest…read morecontrol company, and they were willing to send someone by the next day at 4pm for an estimate. What part of, "Bees are coming into my house," did they not understand? I started calling a few numbers looking for help. Dennis called me back within a couple minutes and could sense the urgency and my concern. It was close to 5pm, but he was leaving a job, and I was on his way home. When he showed up, we got right down to business. He clearly described the situation to me and told me exactly what he planned to do. Once the problem was under control, we chatted a bit, and he was VERY friendly. This is the type of person I want to do business with. He is very interested in doing the right job and not screwing you around. Price was extremely reasonable, and he got the job done not just quickly but thoroughly. He also came back a couple days later to spray the area again at no extra charge! 10/10 would recommend. Call Dennis! (PS: I may consider switching my pest control needs to Dennis after this experience. Even when explaining that to him, he did not pressure me in any way and even encouraged that I wait a few days before writing this review to confirm he did a good job. Excellent!) UPDATE: Although I had an excellent first experience with Dennis, I had some trouble getting him out to the house a second time. After some scheduling issues and phone tag, he stopped answering or returning my calls. Bummer because I could use a new, better pest control service. Changing my rating from a 5 to 4 because of this odd change in impression. Your experience may vary.

Dennis was able to return my call quickly and respond to much needed pesticide services. He is…read moretrust worthy and efficient with his services. I recommend Dennis highly. Dennis please call or come by for that gift I promised you! Regards, Hector Gar,

This review is solely for the customer service we receive from Gilles. He has always been so…read moredetailed and responsive with anything we need for our community! He comes in every Thursday so positive, and such a pleasure to work with! He addresses things quickly and politely and seems to genuinely care about his job. We love him and thank you for everything you do Gilles! XOXO, 7East Team

I really try not to write negative Yelp reviews, as I strive to support small and local business. I…read morehave tried multiple times to get this company to fix the situation, and I am beyond frustrated and over the entire experience. In an effort to save ANYONE from the headache and waste of hundreds of dollars I am breaking down and sharing my experience. It all started with a squirrel problem. We had a family of squirrels living in our attic, and after the horror stories of the destruction they could cause started coming I decided to call someone to help rid us of the problem. I called one person, and he told me he would quickly take care of the situation - but if I am sensitive to animals, I may not like it. After much searching, I found Pest Management who gave me a detailed plan of how they will humanely catch and release the family. After a thorough inspection, I was told a family was nesting in our attic as well as a "rat infestation" and sold on securing all access points to the house. Against my DIY husband's wishes, I went ahead and went with the full shebang because with it came a full year's warranty. Two months I lived with various men, not just coming in and out of the house, but at random times. I would be given a day / time for trap checks, and they would show up days / hours later. Fortunately I work from home, however my schedule was no longer my own. I would sit in anticipation hoping that maybe something would be caught, given the cages and traps that were placed and checked throughout my attic. After that period of time, everything was sealed off and traps removed. Nothing captured. Not a single rat from this "infestation." Not a single squirrel. A frantic terrorized squirrel fell through the chimney, which we removed ourselves. But that's it. Then the rot hit. So my "humane" pest removal basically was a complete hassle for me, along with trapping the animals in our walls and letting it die and rot. Super humane right? Awesome. I sent a letter to owner and management about my frustration and to see what can be done about the stench of death that had taken over both sides of the duplex. The response was "It really upsets me to hear this!" and the solution was to give me a bag of scent diffuser. Fast Forward several months, and our tenant has some very aggressive rats taking shop next door. (Did I mention they have a new baby? Yeah, kind of a big deal.) My husband reminds me of the big warranty I so beautifully sold to him a few months ago. I begrudgingly call the place, hoping they will finally make good and prove me right in making this decision to hire them in the first place. The person answering the phone was quick and speedy, and made sure someone was there the next day. (Win!) The next day the guy comes, first thing. He sets a couple of mouse traps, tells her there's a hole behind the oven that needs to be fixed, and leaves. Never to be heard from to check the traps or follow up again. That's it? How did they get in at all, considering we paid to secure all access points around the house? Wouldn't he communicate that with me, the customer, to give me the rundown and guide me to solutions? Nope. Nothing. Silence. Being the person of faith that I am, after a week of no word I try once again. (I am stubborn in my resolve). I speak to the sweetest new receptionist on the phone, just trying to understand what it is that my warranty covered. Maybe it's a mistake of mine. Perhaps I just didn't quite understand what I purchased. Again, benefit of the doubt. She tried to get the owner, Sarah (who has already failed on so many occasions when given the chance), on the phone to talk to me. Sarah chose not to speak with me, but to have the tech that came out give me a call back to explain. He'll call within 30 minutes. It's 2 days later, with not a sound. Your time is up. Failure in Service. All Around. Search elsewhere, Yelpers. Save yourself. PS. NOTE: This is a condensed account of everything experienced with this company. It has not included the cigarettes in our driveway, the duplicate $750 charge to my card months after the first charge, mud dragged through my house, etc. The techs are run ragged, my original sales guy is long gone. It's all around bad.

I found out about Pest Arrest from a friend that used them. I was having some gnat and flying…read moreinsect issues around my drains and in the house. They gave me a quote that was much less than the last company I had used, so I had them come out. The tech Alex was extremely knowledgeable. He talked me through strategies on preventing further issues and also spent time to let me know what caused the current issue. I would highly recommend giving them a shot if you have insect issues, or need a general treatment.

Domingo checked for termites at my residence when we thought we might have an issue. He was…read morecourteous, thorough, informative, and didn't even try to sell me any type of further service. He explained why many people do get pest control treatment, but it really wasn't something we needed if we are OK with killing an occasional little bugger ourselves (been in our house 13 years, and yep, we're OK with the very rare bugs we've seen). I highly recommend this company, and we will call him if we do encounter a problem.

This company fires up its gas blowers in my neighborhood as early as 7:00 AM, which is incredibly…read moredisruptive. Once a week, we are woken up by the loud noise, which continues for nearly an hour. I had some sympathy for the workers when they started doing this last summer, figuring they were trying to beat the heat, but it has gone on throughout the year. It is so rude and disrespectful to the residents who are sleeping, trying to get their kids off to school, etc. I can't speak much to the quality of their landscaping, but based on the relentless noise, it seems most of their effort goes into blowing debris. Based on how the company seems more focused on making money than on how they treat people, I'd be concerned about their priorities and long-term integrity.

We have been loyal customers of Yard Doc for years. They take care of our pool on a weekly basis…read more We love our "pool guy" Seth!! He is a pleasure to work with, very knowledgable about pools and just an all around awesome human being. If there is ever anything that needs to be fixed Seth is always quick to respond. Before this recent freeze I received an email from yard doc saying they were available to help prepare our plants and outdoor equipment. They sent a handyman to the house to make sure my water softener and plants were winter ready! I even got to meet the owners who came to check on my water softener winterization. Really a stand up company with honest reliable employees. We highly recommend them.

I had my yard treated about a month ago after getting a flyer from this company. I am soooo glad I…read moredid! I have been able to enjoy my whole yard for the first time in years without being attacked by mosquitoes! For some reason I get attacked and my husband is left alone...., never had this issue before we moved to Texas. The service is fast, friendly knowledgeable and I can not so how nice it is to be free of the pesky skeeters. they will also come back for free if you need them too and they adjust the level of repellant based on weather conditions. I got a higher dose today because of the extra rain etc.. your yard will smell like garlic for a few hours, then you don't notice it anymore, so don't spray the day of a party.