We've been happy customers of Stride since June 2018 and can safely say that Stride is a top pest…read morecontrol service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and they'll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, they'll come out and re-treat (usually for free) - we cannot recommend Stride enough, if you're on the fence and reading this right now, you won't make the wrong decision to go with Stride. All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we've mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineer's dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton! Stride really cares about their customers, and they do a killer job. There's a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.

Well, it's been one year later. The good news is that the carpenter ants are gone, although they…read moredid briefly come back between treatments, but they have not made a reappearance since. I do not see any more termite activity either. So the big question is, was it worth the cost? Well that depends on your finances and whether you can spare the $53+ monthly charge for 4 annual visits. We decided to cancel after a year to cut back on some expenses. And as I mentioned in the previous review, you'll get a text, which gives you the opportunity to also leave review and a tip. Overall, the service did what it was supposed to. They can also come out to do a single treatment which we will keep in mind.

I highly recommend Absolute Pest Management. They covered up the holes where the raccoons were…read moregetting in and did an amazing job. Not cheap but well worth it

Competitive price, they installed traps and returned 3x afterwards. Good job and my tenant also…read morethanks you!

I found active termites in a wall so I made an inquiry because I wanted to have Fipronil injected…read moreunder the slab after drilling holes for it. The owner Sarah (an entomologist -- bonus) called me in a few minutes. She said they don't do drill+inject Fipronil, but she reviewed my exclusion plus bait station plan and made several helpful suggestions. It was a 20-minute call and she knew from the beginning that this would not be a paying job for them since the one thing I can't do myself without a pest control license is something they don't do themselves, but she was generous with her time anyway. At the end I offered to pay $50 for the consult but she said it wasn't necessary. I will certainly call them if I'm unable to locate the entry point of rats into my rental house.

So happy I picked this business!! They saved me from the angry ground wasps in my Vegetable…read moreGarden!! They used organic methods to keep my edibles safe. They communicated clearly and directly with me, showed up when they said they would and were a delight to meet! Danielle, you are a rock star!!! So brave! and Sarah, you came for the follow up and to retrieve the nest. I hid! You are both so brave!!!!

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

Very friendly and fast service answered all the questions I had and assured me the problem would be…read moresolved!

Phoebe is the most knowledgeable and intelligent technician you have. Her expertise is second to…read morenone she is MORE knowledgeable and educated than any of the male technicians you have sent here in the past. In fact i only request her when i book my services. Oh, and she's a great salesperson too. She tried to sell me the mice protection program, but at least I am thinking about it. Give her a RAISE!!!!

I had a very disappointing experience with this company from both a customer service and pest…read morecontrol standpoint. On 7/27, I called to cancel my service and was told someone from the cancellation department would call me back to process the cancellation. No one ever called. On 7/28, my account was still charged. By 7/30, after still not receiving a callback, I called again. The representative I spoke with told me my account was closed and that nothing further was owed. She then transferred me to Leticia in the cancellation department, who gave me completely different information. She told me we owed two additional months of service and that the account would be sent to collections. The way the conversation was handled was unprofessional. When I explained that we were canceling because the pest control service wasn't working and that we had already hired another company, she responded by saying the reason we still had roaches was because of the area we live in. She then said, "Sure, go ahead and go to another company. Have them pay your final fees and collection fees." I was shocked that someone in customer service would speak to a customer that way. Beyond the customer service issues, the pest control itself was ineffective. After months of treatments, we were still dealing with roaches, which is the main reason we decided to switch companies. For a local, small business, I expected much better communication, consistency, and professionalism. Instead, I received conflicting information, poor customer service, and threats of collections after trying to cancel my account. I cannot recommend this company based on my experience.

We've been very happy with Gus at Bulwark! Living in Texas, mosquitoes and flies can make it hard…read moreto enjoy being outside, especially with dogs, chickens, and time spent in the backyard. Since starting service, we've noticed a significant reduction in both mosquitoes and flies. Gus is always professional, friendly, and takes the time to answer questions and explain what he's doing. He's reliable, thorough, and genuinely cares about making sure the treatments are effective. Totally worth every penny! It's been nice being able to spend more time outdoors without constantly swatting bugs. If you're looking for someone knowledgeable and dependable for mosquito and fly control, I highly recommend Gus and the team at Bulwark Exterminating.

After cancelling my last 3 appointments with Bulwark and clearly stating that we would call back to…read morereschedule once our schedules were more predictable, they still showed up at our house today with absolutely no appointment scheduled. Normally they send a very last minute notification right before arriving, which is already frustrating and not enough time to prepare, but today there was no notice at all. Our dogs were not put away and suddenly there was a stranger in our backyard unannounced. Thankfully we were home because our dogs could have gotten out or potentially harmed the technician. This was completely unprofessional and honestly unsafe. Customers beware if you value communication, scheduling respect, and basic courtesy before someone enters your property.

Alex was on time, communicative, and professional. He listened and understood my concerns. It's…read morebeen a couple of days since the appointment and so far so good. Thank you Alex, especially for bringing the outside AC unit PVC pipe leakage issue to my attention. See you in August! Best regards, Milan Pack

Pest arrest is the best! Alex and his team have been providing my home with pest control for almost…read more2 years. Super easy to schedule and reschedule with. We moved and continued to use Pest Arrest for our pest control needs. They offer affordable/competitive prices and it's a great value!