I needed help in a hurry. Bees were coming into the house, and fast. I called my current pest control company, and they were willing to send someone by the next day at 4pm for an estimate. What part of, "Bees are coming into my house," did they not understand?
I started calling a few numbers looking for help. Dennis called me back within a couple minutes and could sense the urgency and my concern. It was close to 5pm, but he was leaving a job, and I was on his way home.
When he showed up, we got right down to business. He clearly described the situation to me and told me exactly what he planned to do.
Once the problem was under control, we chatted a bit, and he was VERY friendly. This is the type of person I want to do business with. He is very interested in doing the right job and not screwing you around. Price was extremely reasonable, and he got the job done not just quickly but thoroughly. He also came back a couple days later to spray the area again at no extra charge!
10/10 would recommend. Call Dennis!
(PS: I may consider switching my pest control needs to Dennis after this experience. Even when explaining that to him, he did not pressure me in any way and even encouraged that I wait a few days before writing this review to confirm he did a good job. Excellent!)
UPDATE:
Although I had an excellent first experience with Dennis, I had some trouble getting him out to the house a second time. After some scheduling issues and phone tag, he stopped answering or returning my calls. Bummer because I could use a new, better pest control service. Changing my rating from a 5 to 4 because of this odd change in impression. Your experience may vary. read more