We just had our first treatment. Michael was awesome. He explained fully what we could expect. He was on time, which is a rarity these days. Very pleasant experience. read more

My impression of this company started with ALEX MALO! A remarkable, responsive, reliable, truth-worthy, dependable, impressive young man. A self-motivated, hard-working individual. I am very pleased with the initial spray and the technician, Vernon was a sharp young man, as well. Very thorough and neat with our home. I have referred 30 people to White Knight and I believe 5 have signed up! You can thank me later, Mr. White :) - all kidding aside, I highly recommend this company. Prices are great because we were able to take advantage of their Memorial Day special. read more

My home in Katy has always been serviced on time and as promised. I never had any issues,no let downs, no surprises. I have been 110% pleased with the service technician, the products applied, and the billing practices. I am selling my house to move back into the city, and fully intend to recommend White Knight Pest Control services to the new owner of my home. P. Hooper Katy TX read more

We have been using white knight for a few years now and we are very pleased with their service very reasonable prices and very polite staff they get the job done correctly and in a very timely matter and we have not had any issues with unwanted insects in our yard or home read more

I love this service that white Knight is doing for me. About a year ago a sales person came by to sight me up. They are doing everything that was promised even with my home being over 4000 sf. I don't understand why there are so many hate comments on the company they really are a fantastic service! 10/10 would recommend read more

I am utterly disappointed! first off, their sales man lied that I could leave anytime I wanted and I wasn't signing a contract. and then when I decide to leave, the ask me to pay cause it was a contract. Secondly,their services are crap, after 2 visits, i found black widow spiders and their eggs all over my garage, and I had spiders everywhere in my backyard and entrance...I just wonder what they do. Never again!!!! read more

I've had White Knight Pest control service my house for nearly the past 2 years and they have done an absolute amazing job. Ever since the first application I noticed a decrease in bugs and after 3 months I haven't had a single critter in my home. No more bug bites and now more seeing things crawl around. Most of the techs I have had have done a great job. If there was ever an issue they would quickly resolve it and the management has been great to work with. The manager even came out one time to do my home after a few mistakes with a tech. They have great customer service and great service in general. I will continue using them as long as they provide this same great service. Much, much, much better than terminx or any other company I've used in the past. read more

Thanks Michael and White Knight team! Always - appreciate your thoughtful and thorough service. 5 stars all the way!

I'm honestly surprised that this company has a three star rating and that they're still in business. I hope everyone who is approached by a salesperson selling their services checks the reviews before signing the agreement. As a small business owner I know the impact that a bad review can do to a company, so I've never written one, until now. I've never had such a horrible experience. It's been about a year, and I will end up paying $250 just to get out of this contract with only three bi-monthly visits. Hopefully the time in writing this review will help someone else. Don't sign up for this service. There are plenty of straight-forward pest companies out there that are honest and want to earn your future business. read more

Worst company ever. Will charge your credit card without authorization, will charge extra fees, has hidden contracts you will be charged to get out of, will charge over 300 instead of 89. DO NOT USE. Product does not work on basic insects and spiders. Service tech left 3 wasps nests on back of house. Yard not treated, flower beds not treated. This is a useless company. You cannot cancel!!! read more

Worst customer service EVER. Everything they say they will do, they they later said they couldn't do. We had a rat problem and they said they could remove them but when it came down to it , they said I would have to wait 4 days with it smelling in my house with kids. To top it off they called and said that now they won't do it and we need to hire somebody else!!! This is 500 $ into a contract where we were also promised they would go into the attic where the root of the problem is!!! Mind you they have put a bait station up there and now you guys can't go in ??? Wtf don't go with white knight they suck!!!? Didn't even want to give them one star read more

Everything was great...until I needed to cancel service! This company says there is a 30day cancelation policy, however they will just make up dates to ensure that you have to pay a penalty fee for canceling. I just sold my home YESTERDAY. I sold my house and won't even be here next month, I informed them immediately after selling my house, and they won't let me cancel services until I pay for an appointment that they didn't even inform me that I had. The rep said I missed the cancellation deadline by 5 days... sorry, I should have sold my house 5 days sooner and then maybe I wouldn't have to pay... they are greedy! I've been a loyal customer for several years and this is how they treated me. It's not like I scheduled an appointment and I'm trying to cancel the day before! I'm giving them plenty of notice, what I thought was more than a month's advance, and due to the circumstances of selling my house, they could have retained me as a customer for the future but I will never use White Knight again! read more

They are straight out great, affordable and just wonderful customer service! Give them a try you won't regret it.

Service man gave me a 30 minute heads up and showed up right on time. Sprayed the house and yard quickly - he was also very friendly and considerate to my pets! read more

@andyhuey：This company STOLE $409 from my account AFTER I told them to cancel service for not doing service and charging me for it!!

I'll keep it simple, THEY ARE AMAZING. Took care of all my insects especially the main ones like ants, wasps, and the spiders! Really quick! Would recommend to everyone, and price is very reasonable. read more

I will say if you use this company you will regret it thats a fact..They have poor customer service and quality in the work they do..They will show up right before a big downpour and spray for you..They will not do anything that is in your contract that you pay for..You will have all the same problems as you did before they came ..You will be unsatisfied and will still have all the same problems..They have poor service..If you don't make them do all they say in the contract they will just spray and do the bare minimum..If you have real problems they do nothing not even inspect the problem..I am unsure if they know anything about what they do as they did nothing for my swarming termites they did not bait nothing they did give me a few thousand dollar quote to do something that will not help my problem..as you would do that before you had the problem that I have..They did not even inspect my attic they did some crappy work and got 200 from me for nothing... So I will tell you dont be unhappy like me and lose your money... Call a good company that takes pride in what they do..The guy said he has never seen swarming termites to me... So obviously they don't know anything of the job they do..except know how to spray before it downpours..Don't use this company or you will for sure be sorry!!!! You have been warned..Dont be stupid like me do your research and call a reputable and good company that takes pride in what they do...I had to give them a star to leave this review or they would have got a -5 star read more

"White Knight Pest Control is the worst experience I have ever had with pest control companies. There folks show up and sit in there car for 20 minutes. Then they get out for 10 minutes spray around the house. I went outside to ask a couple questions about spiders on our porch overhang. He looks up and sees some webs and asks me to get him a broom. I will do you one better! I will give you the boot. I chose them after talking about scorpions. They assured me they would be taken care after 4 months they continue to enjoy our air conditioning. Just watch them do their job a few times. You can keep my cancellation fee. Oh one other thing. If you cancel they will continue to tell you your account is active and you have to call their phone number and be on hold for another 10 minutes of your life before they get the privilege of charging you more. read more

Worst pest service I have ever experienced. I signed up with them. My house was sprayed, and I had an influx of pests. I went on-line to reschedule them coming back out. The website was hard to figure out and I couldn't easily schedule another visit without calling and waiting on hold. I had them come back out and re-spray and again an influx of pests. I emailed them to cancel my service (per the instructions on their website) and found another company to do my pest control. This was back in the beginning of May. Just today, end of July, I get a text saying they are coming out tomorrow. So I call, pissed they haven't canceled my account. I find out that yes they got my email but just never followed up with me. And now want to charge me $175 to cancel. And they tell me that I should have just had them continue to come out until the problem was solved. Excuse me? I dont want to call them out once a week for bugs. I want the bugs handled the first time. Awful service. Awful. And the stuff they spray doesn't work. read more

Worst Pest Control ever. Had to move unexpectedly due to circumstances out of my control. Wouldn't work with me to cancel service. Manager of all people to talk with wasn't willing to resolve it. I DO NOT RECOMMEND this company. Very Rude management. read more

Very professional technician. When I called the office to schedule an appointment the secretary was very knowledgeable and explained everything. read more

I have 2 Restaurants in Woodlands Tx. They Have contract for year Having Less Roaches After One Year Had Lots of Roaches in My Restaurants I complaint to Superviser he did One time But No Difference Then I switch with Eckolab pest Control after 2 months All Roaches are Run away from My restaurant now we do not have any roaches in my Business free. Now same things in My Other locations and eckolab will starts service in the month of January 2019. read more

Micheal was very knowledgeable and professional. Very pleased with the service we received.

EDITED: After the review below, I was contacted by the company with an apology and they then contacted my client directly. That was fast! I'm happy to see they care, but may just be too busy. My clients (I'm a Real Estate Agent) used them (against my wishes) and they received "not the best job" per my client. However, when I called customer service, it plays music for about 5 to 6 minutes, and then they ask me to leave a voice mail. Three times I called from 10 am to 1 pm...same thing. read more

Wife is still finding wasps near the entrance of our house spiders still found inside the house constantly and i even caught a mole and a Scorpion had a full year of service and been tired of it cause i am tired of it and want to end the contract they slap a bill for 260 for wanting to cancel so its cool ill show how great service they provide. read more

I was scammed by the salesman of this company thinking I was getting a one time flea treatment for the yard at my former home which I rented. I was charged 3 months later for a full treatment which I did not want but the flier that was left on my door said only the front yard was treated because my dog was in the yard. Which meant my house on a corner lot which has more sidewalk than lawn was treated. Today I was charged over $170 for a termination fee after I clearly expressed that I wanted to dispute this contract because I had only 3 months on my rental lease agreement at the time and a year contract made no sense for my situation. I have had a terrible experience with this company. Now after explicitly being told not to take money out of my account they took money and food off of my family's table. read more

We are very unsatisfied with this company. A salesman came to our house and offered $1 to pay for this month and $79 after. I called to cancel our services and they told me we are under a 12 month contract and that we had to pay $150 to break the contract. i told them we never signed and agreed to a contract. They said that they have a signed agreement. i told them the only paper my husband signed was the receipt. We been using them since June and ever since we have been getting ants inside our house. we lived in our house for 6 years and never had any ant problems inside the house until we used their products. I have called several times to speak to a manager today and they have yet to get back to me to resolve the issue because i am not paying $150 to break a contract we never agreeed to. This company lies to their customers and so I do not recommend this company at all. THEY ARE SCAMMERS, THEY WILL JUST TAKE YOUR MONEY AND WILL NOT RESOLVE ANY ISSUES. I REPORTED THEM TO THE BBB. read more

ZERO STAR REVIEW. I was solicited at my front door. The guy was nice, but wouldn't go away. If they knock your front door, turn them away. **DON'T SIGN ANYTHING** read more

If I could give them zero stars I would for lacking professional standards. In the service business, the customer is the one you want to accommodate, negotiate and ultimately care for, after all its because of your customers you even exist! However, they are clueless to this concept! Very unprofessional company that lacks any actual care or respect for their customers. When requesting to terminate services, I was instead patronized and reminding of how times I rescheduled services and that I still had one remaining service on my contract. The customer care advocate was extremely rude, unprofessional, and began to argue with me, he didn't once attempt to give me solution or meet me in the middle to explain my options. The pest service is no longer a necessity or a priority amongst all other important things in life. When asked to speak with a manager they said he was unavailable, obviously they only care of the money aspect of the business versus pleasing their customers. Do Not do business with this company! I'm sure there's better and more professional pest companies out there!!! read more

TERRIBLE, LAZY, AND RACIST!!!! We have complained more than 5 times to the company and nothing was done to resolve the problem. I would NEVER RECOMMEND THIS COMPANY. It's not safe to have bugs running around and to think you are paying someone good money to take care of the problem is sad I've spend over $500 just trying to fix the problem and nothing. read more

I highly recommend White Knight Pest Control. Tony was courteous, professional, and personable. It was nice getting to know him while he was here. A+ employee. The customer service reps are also great. I've had great interactions with them when needing help with questions, or when trying to reschedule service appointments. read more

If I could give a zero I would! The guy that came didn't wear a mask or gloves or anything in my house and left my door open and the the gate where the dogs got out and ran off. I spoke with him and asked him to as I am high risk and had to leave for a few minutes! He didn't do the right treatment for the house and the next time I had an appointment he didn't even show nor did they let me know. I tried again because they will not let me out of my contract or have the top manager call me. They canceled the next appointment right before it was time because it was the first guy that I didn't want back and then he came and said he did my house! Still no phone call from the top manager or am I able to get out of my contract without paying the full price! I have spoken several times to a woman and she said her boss would call me!!! Don't use them!!!!! read more

I've been being service by White Knight Pest Control since a month after I closed on my house. The services has been horrible, I've had to called them out between services two additional times requesting them to come Back out because I'm having the same issues every month that they service for. Tons of Spider is one of my main concern. They can not possibly be spraying the right spray. 2 weeks ago they came for spiders as of today on a stick trap in my garage there are 17 spiders all together. I requested to discontinue service and they want me to LIE and say I'm affected by COVID and pay $96 dollars. I've already paid over $500 for a service that was not effective. I honestly think they are spraying water . The rep threatened if I did place a review I also have to pay a full cancellation fee which is fine... read more

I had a sales rep come to my door and made a very convincing sale. I signed up at a discounted rate and I had my service completed on May 11th, 2019, I believe, my card was charged on the 13th. The tech that came out and completely missed an active wasp nest I had said I was initially afraid of. I called The Buda location asking for a re-service to remove the wasp nest. They told me to expect the SAME rep to come back on May 30th around lunchtime. THEY NEVER SHOWED UP! I waited until after the weekend to call back to ask for a partial refund. I called the Buda Location on Monday, June 3rd asking for the partial refund. The lady who answered the phone (no I don't know her name) said she said she couldn't do it herself and that she submitted a ticket to their corporate office in Denver and that I should receive a call in the next hour. I waited for four hours and no phone call. I called Buda back today, Tuesday, June 4th, 2019, recapping my whole experience and the lady who answered said she had no notes in my file pertaining to a refund ticket. She transferred me to someone else and this other lady told me (again) that she had no notes in my file pertaining to this. I recapped my story again, and now asking for a full refund due to how unprofessional the service has been thus far. The lady said I was under a contract (Which I was never EVER told about during the initial sale) and if I wanted to cancel I would have to pay the full amount of the contract term. But what she could do for me is not charge me further and just cancel my account. At that point my blood was boiling so I reluctantly agreed, still expressing my disappointment with the company. I said thanks, and then she hung up without further communication. I would like to note that she also told me that when I signed up on the sale reps iPad, that it apparently stated I would be entering a contract. The rep said these exact words "We always ask people to try us for a full year"...as if I had an option to cancel with no issue. Never once did he mention a contract otherwise I would have never signed up. Not to mention reps typically keep a conversation running while signing up, probably to distract you from the fine print you should be reading. I am a very honest person and have worked many jobs is customer service so this whole process is so infuriating. All I want is the $53.04 I was initially charged. I've already submitted a complaint to the BBB, which is the first time I've ever done that. Considering this is a Chain, the lack of professionalism and customer service is just so baffling. read more

I was brand new to their "services". I have large dogs I cannot manage alone, so I was told I could split my initial service and flea treatment into 2 visits. The first visit went ok, but I didn't feel the tech was not really paying attention or fully spraying my home. The next week when the second service was to take place, nobody showed up. This after sending me a two page email of instruction on preparing for the service. I spent 2 days pulling furniture away from the walls, a bank bracket at my age. They never even bothered to call me back or attempt to resolve the problem after the Saturday tech asked me they would. I'm very disappointed and don't know how they've remained in business like this. read more

The company doesn't always show up when the service is scheduled for your home/business. I took a day of vacation one time to meet the tech and no one showed up for service. Be careful and make certain you verify service dates. Costly to cancel agreement early. They charge you $107 to terminate early even though the poor service issues are real. Sales folks will promise you that you can terminate early if unhappy, not true be careful. read more

PATHETIC SERVICE. DO NOT RECOMMEND THEM TO ANYONE. Pests were in the house within 7 days.... none of the pests that were "treated" were still around. Do not waste your money on this company. HOPELESS. read more

Mike was very friendly, super helpful. Pleasant to be around. Appreciate all the help, thanks so much!

Horribly pushy door to door sales. Aaron caught me just when I got home from work. Despite having my hands full and wanting to get inside, he would not stop pushing and then had the nerve to walk into my garage without asking. Trying to be polite, I kept saying that I need to talk to my wife. Apparently he waited outside our house, because when my wife got home 20 minutes later, he started to give her the sales pitch. At that point, I had to come outside and yell at him to leave. Aggressive, creepy trespasser are the best words to describe him. read more

Just scheduled my initial service for only 50.00. They answered all my questions and will be out Thursday to get rid of the ants!