Try try again! Stopped at Wendy's on Far West about an hour ago. Had coupon for large chicken sandwich, buy one get one free! I questioned clerk which was better the grilled or the crispy? She said crispy! I said OK I want 2 crispy chicken sandwiches! Got home with one crispy and one grilled! I am very displeased!!! Also was given no napkins or salt or even a receipt! Well never fear next time there will be a different clerk, there always is ! read more

This location has really gone into the sh*tter ... it's dirty . There are Nats flying everywhere , they are out of every drink possible and the staff doesn't seem to have any urgency or care , stay away , drive to a different Wendy's . read more

Good service , friendly staff , But I ve ordered some food yesterday with root bear float , they gave me cock instead by mistake, I don't know why but it just can happen - it's not a big deal-. Anyway, I still like their chicken nuggets which served with bbq sauce. read more

Gross. Restuarant smelled of rancid oil. Unsurprisingly, spicy chicken sandwich smelled the same. I don't think this Restuarant would pass a health inspection on the day I visited 3/9/17. Will not be returning. read more

is it just me or do the people that work at wendy's say "see you tomorrow" to everyone? i mean, i know that my order of nuggets, jr. bacon cheeseburger and hi-c fruit punch sets me apart from the combo orders, but how do they really know i will be back tomorrow? that's kinda presumptuous and scary at the same time. or they can smell my weakness. either way i still *heart* wendy's. read more

I've been going here for over 15 years, as I grew up in the area & currently bring my grandmother dinner once a week. I've never had issues until this year. The manager is rude & charges for condiments... Never have I had to pay for honey mustard, esp after spending $12 on fries & two tiny burgers. Ridiculous. My order has been wrong 3 out of my last 5 visits, too! There are always different people working the window, none of which seem to be literate in English, so perhaps a high turnover rate can be attributed to the poor management. Regardless, I'll take my business elsewhere. read more

The worst customer service at this location specifically the drive thru. If it's not the rude lady taking your payment with an attitude without even greeting you it's the actual drive thru making you wait several minutes without saying a word even with a line of cars behind you, and when you say hello to check and see if anyone there instead of I'll be with you ect. Just a flat out "wait". I live in the area and this is the closest location to me every time they disappoint with the same service. They must not teach much of that here. read more

Love this location because one it's close to my work and second the staff is always friendly and helpful. I'm a regular and they greet me by name! James is a super cashier! read more

Me and my mother ate at this specific location and ordered four jr bacon cheeseburgers , unfortunately we have gotten food poisoning from this place since thats the only thing we had that other night. Drive awayyyy i promise you . read more

They screwed up my order the last past two times I've been there (in the same week). The second time this happened I drove my meal back to the store and asked for a refund. The store refused because I had accidentally thrown away my receipt. I ordered from them not 20 minutes earlier and I'm sure they could have looked it up. I'm not so much angry that I didn't get a refund, I'm just upset at the incompetence of this restaurant and their inability to make a hamburger the way the customer ordered. read more

I wanna know who doesn't like a jr. frosty before bedtime. No one, that's who. Frosty's will always remain delicious.

This Wendy's used to be really fast, every time. The last 3 months or slow they've become dreadfully slow, and I don't know why. There's always 5 people scrambling around cooking and the person taking the orders always runs off to help instead of taking more orders. Still giving it 4 stars (more like a 3.5) but the service is really bad lately. read more

This Wendy's used to be outstanding - they were super fast and accurate. Unfortunately, it has gone way downhill. The drive-thru line is always backed up. The employees don't care about quality, service, or cleanliness. One Sunday night I waited in the drive-thru for 15 minutes and the line never moved, so I actually took the time to go inside. I saw WHY the line wasn't moving: the employees weren't moving. There was a mess; fries all over the floor, a big puddle and a knocked over dust pan and broom on the floor right behind the counter, there was no food cooking, and four of the employees were LITERALLY just standing there, staring into space like zombies. I spoke with the manager but he was no help, and he refused to give me his name or his supervisor's name. A week later I went further out of my way to call corporate and let them know, but never heard anything further. read more

yummy food, fast service! BUT they didn't provide me with a straw for my drink. This made me sad.

It's a Wendy's. It's not good food. The new fries are greasy not crispy. WAY too much salt. Sea salt? Yeah, I SEE SALT EVERWHERE. It's gross. not like Rep Weiner gross but nasty. Slathered mayo all over a crispy chicken sandwich, gross tomatoes. Bleh. Won't be going back. read more

Baked potatoes were delicious and abundant! No wonder they're always out of them! The only thing they could improve is the presentation of the potato but those decisions come from corporate. Also, would have preferred no ranch on my chicken wrap. But the potatoes, salvaged my experience! read more

I don't know why I ever bother coming here. In 6 years, I have never placed a drive through order and gotten all of what I asked for. And even if you come back to get it replaced (letting the rest of the food get cold), they grumble about replacing it and offer no compensation for the mix-up and now-cold food. AVOID THIS LOCATION!!! read more

The only reason I go here is because its close and im usually drunk. The service sucks, attitudes are horrible, with the exception of one guy. I went there one night with my friends and we asked for lots of bbq sauce, they gave us one [lady was extremely rude and had a bad attitude] so i asked for two more and she rolled her eyes gave me one and smirked a thank you come again. HORRIBLE read more

The food is great, but do they have to hustle me through there like the apocolypse is right behind me? I don't like having my food thrown at me and i HATE that my Coke is always only 3/4 full. I don't think the extra 10 seconds you take will imnpact your metrics THAT much! read more

Amazing burger as always. I love this place, it's fast and easy but still tastes amazing. And most of the items on the menu seem to be pretty healthy. I have been going for a long time now, and I have never regretted it once. They always get the order right and prepare the food in a quick manner. Best fast food restaurant I've ever been to. read more

Not much of a Wendy's fan myself, but the kids love their chicken nuggets (not sure why, I prefer Sonic if you simply have to have chicken nuggets). But this is a convenient (for me) location with a friendly, quick staff, and it's always clean inside. If you have to do fast food, this is a good option. read more

I've been to a lot of Wendy's, and I rate this one as the best one of them all. They're always very friendly, and they all speak very good English too. On the comment about putting too much mayo on their chicken sandwiches, I agree, but I think just about all restaurants, not just Wendy's do this, and I solve this simply by saying "no mayo". And if I forget to say "no mayo" the people at this Wendy's often ask me if I want it, because they remember I don't like mayo. Sometimes it's a kitchen worker that sees me from a distance and remembers my usual order. The workers there all seem to be energetic and productive, and they act like they like their job. I also particularly like the music that gets piped into that Wendy's also. read more

Typical Wendy's but avoid the after school kids who use it as a hang out and are unbelievably loud and obnoxious. Staff does nothing to control them. read more

I've been to this wendy's many times and the past 10+ times I've gone, the gentlemen who took my order in the drive thru was extremely interruptive and seemed to be annoyed by how "slow" I was going, even though I only ever order one or two things and it takes me all but 20 seconds or less. I know it's not a big deal but it happens every time I go and last time it happend it kinda ruined my day and maybe I'm being petty but it's how I feel so there. The food is usually okay so at least there's that. They also mess up my order a lot but little mistakes are easier to look past than a rude attitude coming from a stranger who your trying to be very patient with and polite to. read more

Person taking the order was slow. Had to hunt around on the screen to find what I was ordering. Sitting area was dirty and tables not cleaned off. read more

So aparently you need a car to go through the drive through so we had to go +2inside which made me balistic.im discraced. So when we went inside and they still wouldn't order us for like a minute. I think the service I atrotous. That's why I think you shouldn't go to this wendies. I believe that all Wendy's should see this review, and be completely torn up by it. No food corporation should feel ad bad as this. Most of the people working here are hard to understand, and treat their customers poorly. Moreover, there is actually a spelling error on their damn cups. Get real. Mickey D's Is better than this crap. They will never receive my money again. They claim their food is "freshly made" BS. I can't even continue to write this. It saddens my day. Wendy's has already ruined my day. Their bathrooms had shit on the floor. I can't express my disbelief of an American business. Try hsrder. Wendy probably got coal every year by the big bad santy claws himself. (P.S. the manager made me wet.) read more

What. The. F. Just. Happened. I walked in to place my order with some guy, another girl interrupted and started talking over him. I ended up giving my order 4 times (a simple combo meal). They kept talking over each other asking the same questions several times, the older gentleman was speaking crazy person nonsense that didn't have anything to do with what was happening, they decided to count in their head what my change should be. It was definitely the wrong amount but because the experience was already so whacky I just went with it. I would definitely suggest their hiring manager do a better job in the future. read more

I don't know why I continue going there other than convenience. But yet again they get my order wrong. Why bother having a screen to review the order? Why ask me if I have the correct contents, then after me telling them know they STILL get it wrong. Incompetent staff, training, or both. And again, this was not the first time. read more

I usually love wendy's but after watching the guy give me a frosty he accidentally stuck his finger in and complain when i asked for a different flavor so i knew it wasn't that frosty i kinda don't like this place. read more

Horrible night drive thru experience. The person taking my order spoke extremely fast and seemed in a hurry I could barely make out what she was saying. No customer service at all. TERRIBLE service. Never going back there which is a shame I used to eat Wendy's 5 times a day. Won't be seeing me there again. read more

oh no.. do not go !!!!!!the service is horrible...the food is horrible, they forget several items that you've ordered,......Many times I've ran in after work for something fast....I cook for a living, so my bad.... but, with that said..many times I've gone by and the drive thru and or the store in itself and doors are closed at 7 or 8 pm with a sign saying.."Sorry, we are closed as we are understaffed ". Tried to call the direct phone but no answer 10 times... Ended up calling the big wigs... DON'T DO IT !!! read more

Now it's Wendy's so I can't give it a 5 star but the service was far better than any fast food I can think of. The cashier was friendly and the manager came out to check in on everyone, took garbage, and then came back and gave everyone free kid sized frostys and thank a thank you. Well done! read more

After a hard day of work i was craving Wendys!! But as i got off of work one day i had ordered a small burger. Well as i took the second bite i saw that the meat was red and raw. I was beyond scared becouse i am pregnant. So i will never ever go back to that place. I have not yet since eaten at a wendy's read more

Food worked but there was a massive cockroach that walked out of the missing ceiling piece on onto the wall. Luckily I ate the food before the encounter. But, noticed all the trash on the floor. So in summation, dirty, with cockaroaches. read more