Ordered through the mobile app for late-night curbside pickup, and everything went surprisingly smoothly. The food was ready pretty quickly, and the curbside pickup was fast and easy, probably one of the best curbside experiences I've had (a big surprise). The parking lot was clean with plenty of room, which was a nice bonus. The food was fine too. For fast food, consistency is what really counts. read more

Whataburger - Fast Food Near Me - Austin, Texas

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I had a crazy day and was late needing a quick lunch. I stopped by my neighborhood Whataburger and it hit the spot. Upon arrival there was no line and Diamond took my order for a number 2 plain and dry. That's the double meat burger and fries with a drink combo. After taxes I paid 12.11$. I feel like the price is fair. I took an empty booth. The restaurant was clean and had fun 80s and 90s music playing in the background. The place was clean and smelled like a burger joint. My food was brought to the table quickly and my order was spot on. The burger was great with nice flavor. The fries were super as usual. I even upgraded fries to large. I had Powerade and the drink selection is pretty nice with all sodas and sweet and unsweetened teas. Overall great stop for a good burger. I will be back ! read more

This location is hit or miss. I always do curbside pickup and sometimes they come out very quick and other times its taken a while (which often means the food has been sitting around getting cold. But I will say that I love how this location hires such a diverse staff of various gender identities, mental disabilities, older ages, etc and every one of those individuals are very friendly!!! read more

I realize they have a lot of negative reviews , but I'm still having solid service thru the drive-thru and accurate orders. My experiences are now only during the day, so I am experiencing wait times. However, it always results in hot, fresh food. That's one of the good things about Whataburger in comparison to other fast food burger places. Food doesn't sit under a heat lamp waiting to be purchased. Anyone who complains about waiting simply doesn't understand this. Frequently the person at the window is emotionless, but it is what it is. Would I prefer to see someone who likes interacting with customers? Sure. But I still get my food fresh and the employee isn't rude. And it's not like this lack of enthusiasm ruins anything. read more

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Tryna make me pay for bbq sauce after I payed $14 for a meal. Blasphemy. I walked in and got me a patty melt with a medium fries and drink, it was already $14 which I'm not even mad about. It was good food. But I wanted some bbq sauce to eat with my fries and the lady went back to get it. I thought nothing of it. Then she comes back and informs me her manager told her I have to pay for it. I was stunned. read more

So I ordered a salad and I said cranberry apple salad no chicken, no cheese and a young man took my order and gave me attitude and started repeating what I said and he said you ordered no chicken on the chicken salad and no cheese as he gave me attitude, he kept repeating that five different times even when he came up to the table, he repeated that with the attitude And then I ordered number one combo meal, and I had a coupon for it and he never took the coupon. He charged me a full price then I had to go and fix that with a manager, and then he had attitude over that I do not appreciate the attitude, and the voice commands that he has given me. It was very uncalled for I never had any problems with this location until yesterday. I don't understand the attitude and then another customer had a problem with the same person and then he started talking about the other Customer man behind his back as the customer which was a Male left restaurant, I could hear him through the kitchen and the front talking shit about the person and also about me to his coworkers. If you're not gonna get trained or you're gonna have a attitude taking the orders, you should not be upfront taking orders and you should not talk behind people's backs because after all Sydney in the dining area and you're standing in the front talking to your fellow coworkers, I can hear you. read more

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I've never had a problem here. It's not a common stop for me but the breakfast meals are tasty and hit the spot. The service is always with a smile and friendly and it's recently been remodeled so it's nicer. It's still nostalgic to eat at a Whataburger. read more

Hey shoutout to Thelma (I think that's her name)! She mentioned the new drink special and I got it, really tasty. I think there should be some kind of commission for making a sale on the limited time specials because that's what happened. Also just very friendly service in general read more

Waited 30 minutes in the drive through with 1 other car. There wasn't a single customer inside the restaurant but there were 6-7 employees talking... I can't imagine the wait time with 4-5 cars in line, you'd probably be here all night. I recommend going elsewhere if you value your time! read more

They gave me NO honey butter at all when I ordered extra honey butter on a honey butter chicken biscuit. They gave me a SPOON when I ordered sauced chicken nuggets (whatawings). Now, logically does someone eat pierces of chicken with a spoon or fork? read more

Just your regular old Whataburger that takes a while to get your food out but late night when you're looking for something to eat it taste just fine. read more

Controversial but a one up on In and Out. Just my opinion the fries are more seasoned. The burgers are juicy. read more

Whataburger - Fast Food Near Me - Austin, Texas

Always fresh and tasty. Missed Whataburger so much when I left TX. I just finished late morning Doctor appointment, so couldn't eat before. Wanted to get a coffee and quick breakfast bite. Glad I stopped here. Served breakfast until 11am. Ordered 20 ounce hot coffee with hearty breakfast sandwich of sausage, egg, and cheese on a warm flaky moist biscuit, not hard like those other places that have it sitting under heat lamps. The egg was cooked fresh in the grill not nuked in a microwave. Also came with side of hash browns all for $6.00. Try and get that at those other fancy coffee shops. You'll be out of pocket $15 or more and it wont be fresh. read more

Whataburger - Sausage Egg and Cheese biscuit with hash browns. - Fast Food Near Me - Austin, Texas

Now I know why this place has such horrible reviews. The girl (Hispanic with glasses) at the drive through, had the personality of a dead cat, and that's an insult to the cat. Didn't say hello or goodbye. Just handed me my food and closed fhe window. Not to mention they charged me for cheese and didn't put it in the burger. Avoid! read more

If you can avoid this location, I would suggest you do. This was my first time here and the drive thru is very slow. I ordered a pancake platter meal with sausage and coffee. Had to wait a while for coffee however the most upsetting thing is after i left, i discovered that there was no sausage in the container....and by the way what is with these overcooked hashbrown sticks?? Smh... wish I would have read the reviews before going. I learned the hard way. Will not be going back to this location. read more

Another great example of why this Whataburger is above all in Austin is because this staff cares about each customer and which is why I drove past three closest to me because this one is a family team and they treat each customer with respect and kindness. This is the Whataburger to eat at if you want fast food. read more

I work in the industry and I can't figure out why it takes so long to get through the drive thru.

A bit of advice for this restaurant. Get out of your car and dine inside. Not only will you get your burger brought to your table but you won't be destroying the environment with your vehicle turning over. For those that are obese, a little bit of exercise might also help you! The Whataburger Patty Melt is definitely a winner when it comes to burgers! Good on this location for giving folk a chance - for this reason I always have patience. read more

Drive through was at a standstill for 10 minutes. Getting our food took at least 25 minutes. read more

Worst Whataburger location ever. I'm used to the fact that they forget something on every order, often on the kids meals, but sometimes an entire fry or onion ring. Np, I just check everything before I leave. They've even overcharged me $13... whatever. However, today my shake was filled chunks of foam, shreds of plastic straw, and was the wrong flavor and one of the burgers was cold. read more

I love Whataburger and I eat at this location often. The food is always good and so is the service. For a busy location it is generally clean and the food comes out hot and quick. Cheeseburger, no tomatoes, grilled onions and jalapeños! Perfection! read more

I orders a double cheeseburger, the lady taking my order specifically clarified that I want a cheeseburger and an extra Patty. I said yes. I paid for that extra Patty. There is only one Patty on this burger. This has happened before. Wtf? Also stingy on the napkins. read more

Whataburger - A single burger Patty. - Fast Food Near Me - Austin, Texas

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The customer service doesn't live up to expectations. I made one complaint about how long the drive through line took. After waiting 45 minutes...The 'team leader' decided that it was offensive to say- " so much for fast food" was offensive. Denied my entire party service and said they'd call the cops if we didn't leave. Our only option was to leave hungry. read more

These people are SOOOOO DAMNED SLOW! Management AND employees should ALL be let go. All...fired...There is no reason for drive thru times to be 9-13 min per car! AND for customer service to be so rude, curt, empty, & short tempered! Especially when you KNOW your competition is closed for the evening & you're one of the few places open. 19 cars in line, & we watch them shuffle around like sloths not giving a f&#@! & then have an attitude taking your order. Everyone claimed Whataburger was "good"... I wholeheartedly disagree!... Food is definitely mediocre @ best, & service is abysmal. NOT worth the freaking wait at all! I vow to NEVER return for this. They utterly suck! read more

Cold burger and stale bun and didn't give me spicy ketchup :( :( :( :( :( :( :( :( :( :( :( :(

BEST WHATABURGER LOCATION Heyyo, this place is cool They give military discount, have fast service, smiles on their faces, and they dont look mean and cranky when they work together. I love that! Staff is EVERYTHING! OK, other things matter too, but I think we can agree that your whole experience is ruined if the staff are rude, unhelpful, or unfriendly. This place is clean, including the bathrooms which is very appreciated. So anyways, this is all I can think of to write about a fast food chain that I find particularly swell. It's enough to give them 5 stars in my opinion, you don't always get this kind of experience at places like this Kudos to the manager and the other employees read more

Whataburger - Fast Food Near Me - Austin, Texas

I ordered the BBQ Chicken Strip. It tasted really meh, but more notably, this was the slowest "fast food" experience I have ever had. It took ~20 minutes from entering the drive-thru until the moment I received my sandwich. Not worth the wait. read more

Whataburger - Receipt - Fast Food Near Me - Austin, Texas

The drive through window is as long as the DMV line at 8AM. Literally don't understand. It's not the cars. Cause there is only 4.

If I could give zero I would. I was Inside for over 30 min... the drive thru line was super long so I thought coming inside would be faster. They're too busy looking at and playing with employee babies. Everyone was literally just standing around. People kept coming in and weren't even acknowledged. There was a family of like 4 and they stood there for a good 8 min until the lady approached the counter "umm can I place an order?" Freakin ridiculous! Zero customer service ! read more

I'm allergic to aspartame and asked for a regular coke and was given a Diet Coke. My burger was burnt and old and the fries were stale. Bun was stale too. Overall sad experience. read more

Never again. I placed my order, waited patiently, and was given a order that was not even close to what I ordered. I realized that the guy I watched talk to a friend for ten minutes was actually the guy who was supposed to be running the grill. He was amazed that my order was incorrectly made. I had the receipt, so no questions there. Cold meat. Ordered cheese, no cheese. Order grilled onions, raw onions. Ordered grilled jalapeños, cold jalapeños. The employees were kind. Everyone cared. I just did not have another 15 minutes to wait while my order was remade. Food cost too much for this. I just thanked everyone for trying and left. I am not the kind of person who disrespects other people over a mistake. I did not demand my money back. I did not make a scene. I just left. Never again. read more

The worst whataburger in all of Austin. The staff is incompetent and can't get anything done right.

No. Drive through line is an eternity. They don't give you the sauce you ask for. We waited 40 minutes in the drive through for the worst chicken strip I've ever had in my life. read more

I have been to this location a handful of times and it has been great every time. Keep in mind that Whataburger is make to order, so it's takes a bit longer, but oh boy is the wait worth it!! The fries have always been fresh and crunchy, drink has just the right amount of ice, I always hate it when you get a cup full of ice and only a few sips and you're done, and the best part, the burgers. Now, I have had the burgers, fish sandwich, chicken sandwich. All have been great! read more

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PERFECT!! brownies were awesome, burger was hot, definitely going again. all the people leaving bad reviews just had a bad day

Nice Whataburger, stopped in for breakfast Sunday morning. Pamela W. very friendly, looks like a happy crew. Taquito was delicious as usual.

this location is a fucking joke lol, the workers lack of boundaries and the exceptionally slow service is just what ill mention. go to another location read more

I don't understand why it's always so slow. If you can get through the drive thru in under 30 minutes it's a win. Doesn't matter how many cars are there. Think curbside is the answer? Jokes on you! It's even worse! How about going into the dining room? Well at least you have a coke to drink while you painfully wait. read more

Terrible place. Filthy inside and floors are so dirty your shoes stick! Drive through is the worst! Slow and rude staff!

The WORST! I decided to give this location another try, after a horribly slow and bad experience a year ago. Nothing has improved here. Today, there were 3 cars in front of me and it took over 30 minutes to get through the drive-thru. Once you are pegged in, there is no escape. Again, they totally screwed me by not adding egg to my breakfast sandwich. One of those things you just can't overlook and won't find until you are well down the road or at home. WTF!!!??? TOTAL incompetence!! Whataburger has totally gone downhill. I may NEVER return again. read more