I have been to Wayback Burgers a handful of times, and although the food is mediocre, I am astonished by how horribly some of the girls treat their coworkers, as well as how rude they are to customers! If you care about good customer service DO NOT GO HERE!! About a week ago I had come in, and while I was waiting for my food, I watched a lady named Liv roll her eyes at a customer when they politely asked for some fry sauce, because even though they had already asked for it, it still was not in their bag... I then watched her go back to work as she aggressively yelled at her coworker to "Get him fry sauce NOW!!" I thought, wow, she must be having a really bad day, so I gave them the benefit of the doubt and decided to try going back again a couple days later. This time I went in the late afternoon, and when I walked in I saw a couple girls working and a girl named Hailey just standing, and on her phone. It wasn't super busy, and although I thought it looked a little unprofessional to be on your phone while working in the main customer area, I didn't think much of it, until I see her look up from her phone and yell at a girl, who looks super busy making milkshakes, "YOU NEED TO TAKE THOSE CUSTOMERS!!!!" The girl had stopped what she was doing and took our order...I never got her name but she was very sweet even though you could tell she was very stressed, but who can blame her when she works with an angry person like Hailey? As I was waiting for my food this time, I watched Hailey then walk up to her coworker, who went back to making milkshakes, speak to her in the most demeaning way, and tell her that when customers come they must stop what they are doing and help the customers (seems a little bit hypocritical, don't you think?)... I watched Hailey's coworker apologize and explain that there was a big mobile order that had come through with only milkshakes, and Hailey aggressively flailed her arms around like a 5 year old, and screamed in her face, "THAT'S NOT AN EXCUSE!!" Like I've said before, I am absolutely shocked that an owner of a business would be okay with miserable people like Liv and Hailey working around paying customers. If that alone has not already made up mind of never coming back and supporting this business, I had then watched a girl come out from the back and proceed to cut an onion with her bare hands on an unsanitized table. While she was cutting this onion, I watched her touch her face and hair multiple times without washing her hands. That was really scary for me to watch because I have never heard of a business touching food they serve to the public with their bare unwashed hands, and I really can't believe I witnessed this during a Pandemic!!! It is such a bummer that the management of this business is such a nightmare, because I work so close and really wanted to give them a lot of business, but I would not feel good about myself for recommending a place that can potentially give someone a sickness or worse COVID due to the lack of cleanliness at this establishment. read more